Veridian Vows Avaliações 

7
O TrustScore é 4 de um total de 5

4,0

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Detalhes da empresa

  1. Joalheria
  2. Relojoaria

Escrito pela empresa

Veridian Vows is an independent UK luxury jewellery and watch specialist offering a carefully curated collection of authenticated pre-owned, sourced and collectable pieces from some of the world’s most prestigious maisons. Our collection includes fine jewellery and luxury watches from renowned names such as Van Cleef & Arpels, Cartier, Rolex, Tiffany & Co., Bulgari, Chopard, Patek Philippe, Audemars Piguet and other leading houses. From iconic everyday designs to rare, discontinued and highly sought-after references, every piece is selected with quality, condition and long-term desirability in mind. Authenticity and transparency are fundamental to everything we do. Each item undergoes a detailed, multi-stage inspection and authentication process before being offered for sale. This may include examining craftsmanship, materials, weight, construction, hallmarks, engravings, serial formatting, stone settings and consistency with known brand specifications. We also clearly communicate the condition, accompanying documentation and any relevant history of each piece. Alongside our available collection, we provide a personalised sourcing service for clients searching for a specific jewellery or watch reference. Our specialists can help locate rare pieces, discontinued designs, particular sizes and items that may not be readily available on the open market. Clients wishing to sell or upgrade their jewellery can also access our private valuation, trade-in and consignment services. We aim to make the process straightforward, discreet and professionally managed, with clear communication throughout. Every purchase is securely packaged and shipped using fully insured, tracked delivery. We also provide a 14-day returns period, secure payment options, authenticity guarantee and dedicated customer support before, during and after every purchase. At Veridian Vows, our purpose is simple: to make buying and selling exceptional pre-owned luxury jewellery and watches feel secure, transparent, personal and enjoyable.


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

7 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

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4,0

Todas as avaliações

(7)

7 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Easy communication

Easy communication, secured international shipping, beautiful piece, all round great service

23 de julho de 2026
Avaliação não solicitada
logotipo da Veridian Vows

Resposta da Veridian Vows

Thank you for your kind review.

We’re delighted to hear that you were pleased with the communication, secure international shipping and the piece itself. Providing a smooth and reassuring experience from purchase through to delivery is extremely important to us.

We truly appreciate your support and hope to assist you again in the future.

Kind regards,
Team Veridian Vows.

Avaliado com 1 de um total de 5 estrelas

Dear customers please do not purchase…

Dear customers please do not purchase Van Cleef & Arpels from this online retailer. They sell First class fake jewelry and use other websites pictures as disguise. I was about to be conned but I caught them in time. They emailed me pictures from another trusted online company and upon researching I found out the truth and I confronted veridian vows team then they made up other excuses. Save your time and money and don’t buy from these fraudsters.

22 de julho de 2026
Avaliação não solicitada
logotipo da Veridian Vows

Resposta da Veridian Vows

Thank you for sharing your feedback.

We would like to clarify that no purchase or financial transaction took place in relation to this enquiry. Our correspondence involved answering questions, reviewing an offer and providing information and photographs relating to the piece under consideration.

We do, however, fully acknowledge that our communication during the latter stages of the enquiry fell below the standard we expect from our team. We were delayed in providing an important update while the item was undergoing further inspection, and we have taken responsibility for this and addressed the matter internally.

Every item must successfully complete our verification and multi-point inspection process before it is approved for sale or dispatch. If a piece does not meet our requirements, it is rejected.

We have since been back in contact with the customer to address her concerns directly and provide the clarity that should have been communicated sooner. We appreciate the opportunity to improve the experience and hope our continued communication demonstrates the level of transparency, care and customer service we aim to provide.

Team Veridian Vows.

Avaliado com 5 de um total de 5 estrelas

I recently purchased one of the Rolex…

I recently purchased one of the Rolex watches from Veridian Vows and couldn’t be happier with the experience. From my initial enquiry through to receiving the watch, the customer service was excellent. Every question I had was answered quickly and professionally, and I never felt pressured at any stage.

The whole process was smooth, straightforward, and well communicated, which gave me confidence throughout. The watch arrived exactly as expected, was well packaged, and I’m really pleased with the quality.

Overall, I’d definitely recommend Veridian Vows to anyone looking for a professional, reliable service. Great communication, excellent customer support, and a seamless experience from start to finish. I’ll happily use them again in the future.

16 de julho de 2026
Avaliação não solicitada
logotipo da Veridian Vows

Resposta da Veridian Vows

Thank you so much for taking the time to leave such a thoughtful review.

We’re delighted to hear that you were happy with the entire experience, from your initial enquiry through to receiving your Rolex. Clear communication, professional service and making sure our clients feel confident throughout the process are extremely important to us.

It’s also great to know that the watch arrived exactly as expected and that you were pleased with both the quality and presentation.

We truly appreciate your recommendation and your trust in Veridian Vows. We look forward to assisting you again in the future.

Kind regards,
Team Veridian Vows.

Avaliado com 5 de um total de 5 estrelas

I purchased a Van Cleef & Arpels

I purchased a Van Cleef & Arpels
Vintage Alhambra Guilloché Pendant as a gift for my mother. The team helped me review the condition and paperwork and made sure the presentation was suitable for gifting. Seeing her reaction when she opened it made the purchase worthwhile, and I appreciated the care that went into the Order.

24 de julho de 2026
Avaliação não solicitada
logotipo da Veridian Vows

Resposta da Veridian Vows

Thank you for sharing your experience with us.

We’re so pleased to hear that the pendant made such a special gift for your mother. It was a pleasure assisting you with the condition, documentation and presentation to make sure everything felt right for the occasion.

Knowing that her reaction made the purchase worthwhile means a great deal to our team. We truly appreciate your trust in Veridian Vows and hope we can assist you again with another special piece in the future.

Kind regards,
Team Veridian Vows.

Avaliado com 5 de um total de 5 estrelas

The customer service and quality of…

The customer service and quality of care from start to finish was excellent , super happy with my new Magic Alhambra earrings

21 de julho de 2026
Avaliação não solicitada
logotipo da Veridian Vows

Resposta da Veridian Vows

Thank you so much for your wonderful review! We’re delighted to hear that you received excellent customer service and care throughout your experience with us. It was a pleasure assisting you with your Magic Alhambra earrings, and we’re so pleased that you’re happy with your new purchase.

Your trust and support mean a great deal to us, and we look forward to assisting you again in the future.

Kind regards,
Team Veridian Vows.

Avaliado com 5 de um total de 5 estrelas

Great customer service !!

My experience purchasing the Van Cleef & Arpels Vintage Alhambra 20 Motif Onyx Necklace for my girlfriend was simply outstanding from start to finish. From the moment I placed the order, the process was incredibly smooth. The customer service was truly excellent – responsive, knowledgeable, and genuinely helpful with all my questions. I especially appreciated the regular updates on the order's progress; it gave me such peace of mind knowing exactly where things stood. When the necklace arrived, it was in absolutely amazing condition, exactly as advertised online. The quality is breathtaking, and my girlfriend was absolutely thrilled. It's clear this company takes immense pride in their products and customer care. Highly, highly recommend!

17 de junho de 2026
Avaliação não solicitada
logotipo da Veridian Vows

Resposta da Veridian Vows

Thank you so much for your exceptional review! We’re delighted to hear that your experience purchasing the Van Cleef & Arpels Vintage Alhambra 20-Motif Onyx Necklace was smooth and reassuring from start to finish. It was a pleasure answering your questions and keeping you updated throughout the process, and we’re especially pleased that the necklace arrived in the beautiful condition you expected.

Knowing that your girlfriend was thrilled with such a special gift means a great deal to our team. Thank you for placing your trust in Veridian Vows and for your kind recommendation. We look forward to assisting you again in the future.

Kind regards,
Team Veridian Vows.

Avaliado com 5 de um total de 5 estrelas

Excellent service and amazing pricing!

18 de julho de 2026
Avaliação não solicitada
logotipo da Veridian Vows

Resposta da Veridian Vows

Thank you so much for your fantastic review! We’re delighted to hear that you received excellent service and were pleased with our pricing. Providing a seamless experience alongside exceptional value is incredibly important to us, so your feedback means a great deal to the entire team.

Thank you for choosing Veridian Vows. We look forward to assisting you again with your next special piece.

Kind regards,
Team Veridian Vows.

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