I’ve been working with Vermont Tool Company for many years now across all three of our auto repair shops, and they’ve consistently delivered outstanding value and service. As shop owners, we... Ver mais
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Veja o que dizem as avaliações
I ordered a tool almost two months ago and have not received the tool. The shipping label was created weeks ago and still has not shipped. I have sent a message with no reply and the contact us email... Ver mais
There is an issue when I made my order and had it canceled. I got a direct phone call from them to fix the situation it was very easy and got it settled within a 10 minutes phone call had multiple tex... Ver mais
They were very informative and responsive in answering my questions. They let me know when my order had shipped and followed up with tracking info.
Detalhes da empresa
Escrito pela empresa
Automotive Tool Company; name brand tools with a warranty. Family Owned Business since 2018. Vermont Tool Company | Your Source for Premium Tools and Equipment Looking for top-quality tools at unbeatable prices? Vermont Tool Company is your trusted online destination for name-brand tools and accessories. With over six years of experience, we specialize in serving the automotive, construction, and DIY industries. Shop our extensive selection, including Gearwrench, Milwaukee, Knipex, OTC, Autel, and more. We pride ourselves on offering: High-Quality Tools: Durable and reliable products for professionals and enthusiasts. Fast Shipping: Get your tools quickly and efficiently. Competitive Pricing: Affordable access to industry-leading brands. Whether you're searching for hand tools, power tools, tool sets, or accessories, Vermont Tool Company has everything you need to tackle your projects. We also offer exclusive bundles and solutions tailored to your trade. Shop Tools for Mechanics
Informações de contato
Respondeu a 33% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Yet to receive my tool
I ordered a tool almost two months ago and have not received the tool. The shipping label was created weeks ago and still has not shipped. I have sent a message with no reply and the contact us email doesn't exist.
I’ve been working with Vermont Tool…
I’ve been working with Vermont Tool Company for many years now across all three of our auto repair shops, and they’ve consistently delivered outstanding value and service.
As shop owners, we all know how quickly tooling costs can add up — and these guys have literally saved us many thousands of dollars over the years without sacrificing quality. Their products are reliable, their pricing is fair, and most importantly, they understand the needs of independent repair shops.
What really stands out is their consistency. Whether it’s sourcing tooling, helping us find the right solution, or just being easy to work with, they’ve always come through.
I confidently recommend Vermont Tool Company to any independent shop owner, especially those in the Tekmetric community. If you’re looking to control costs without cutting corners, they’re a solid partner to have in your corner.
— Sir Rocco Esquire
Initial communication was good
Initial communication was good, due to item ordered being out of stock. Incorrect item was eventually ordered for pick up at local store but was only for a single item (in red) instead of the 3-pack of the item in green.
Follow up
They were very informative and responsive in answering my questions. They let me know when my order had shipped and followed up with tracking info.
Excellent customer service
The initial order was incomplete
The initial order was incomplete, with only 25% shipped.
We eventually got to 100%.
Thank you
It was a week after ordering my parts…
It was a week after ordering my parts before it was shipped. Not sure what the hang up was

Resposta de VERMONT TOOL COMPANY
Excellent customer service
Excellent customer service. I don’t like to buy online but when the company texts you, it’s more personable. I’ll buy more from Vermont Tool for sure!
Great product (Milwaukee Under hood…
Great product (Milwaukee Under hood Light), good price and delivery.
Great customer service!
Highly recommend
Great Company, easy website navigation, check out was quick and easy.
Great product, quick response to questions
Received product quickly
Great customer service
Order a product and it was taking a while to ship, asked a question through the chat feature later in the evening. Got a call from the owner the next day explaining the situation. He then called me with updates until the product shipped. Excellent customer service.
Fair price and responsive service: a reliable supplier.
Alex proactively discovered a problem with the shipping, and stayed on it until solved. He sent me regular status updates --- very much appreciated! A most satisfactory experience.
Tough tools works good thank you
There is an issue when I made my order…
There is an issue when I made my order and had it canceled. I got a direct phone call from them to fix the situation it was very easy and got it settled within a 10 minutes phone call had multiple text through them to show that the product is on his way from east coast to Hawaii very friendly very knowledgeable would buy from them again.
Great product, great communications, great prices
What's not to love. Small company that beats the price of anywhere around if it is an item they stock. Amazing communication from the team and pretty quick shipping. Product arrived safely and does what it should. Saved me many dollars.

Resposta de VERMONT TOOL COMPANY
Great company to work with
Great company to work with. Fast and attentive

Resposta de VERMONT TOOL COMPANY
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