Vernal Avaliações 

110
•
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

I bought the desk shelf. I’m happy with the quality, but the drawer just falls out as soon as you pull it half way out. Nothing holds it up. All the things you have stored therefore fall out onto your... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Just purchased the white+oak L-shaped adjustable-height desk from Vernal and put it together today. I did it myself (it's doable alone) and it took me about a cautious 2 hours. I upturned the 2 compl... Ver mais

Avaliado com 5 de um total de 5 estrelas

Apart from a delay in between receiving the two boxes, everything went smoothly. The desk was in an immaculate condition. Assembly was a breeze and first operation was smooth and reasonably quiet. To... Ver mais

Avaliado com 4 de um total de 5 estrelas

Ordered cabinet which was pre assembled with non matching draw runners and wooden dowels that were too big and caused damage. Took few weeks to be sorted but we did get a full refund, now just have... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de móveis para escritório
  2. também em
  3. Loja para Mesas para Computador

Escrito pela empresa

Vernal has a professional home design team that has been in the home furnishing industry for more than a decade, so we have always been close to the paranoid pursuit of quality control. We also strive to ensure that every user recognises the quality of our products. From design, to research and development, testing and manufacturing, we follow the highest standards in every step to create the most stable and robust desks. With our ergonomic products, we aim to provide our users with a pain-free working and living experience, while offering better products for a more efficient and enjoyable office experience. To set up a home office that offers a great home office experience.

Our shipping promise

Free 24-hour shipping

Get free and fast shipping after order confirmation

Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

110 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(110)

20 avaliações nos últimos 12 meses

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Avaliado com 3 de um total de 5 estrelas

Good product, Horrible delivery methods!

Product is good quality, but I disliked the fact it came in 7 packages, sent as separate consignments, with different carriers and no indication of when or if I had every thing I needed to build the desk.

As a result I had the executive desk, and the associated packaging which I didn't dare get rid of, spread over my floor for nearly 2 weeks before I was able to assemble it.

Once I had all the bits the assembly was easy and was done in about 30 minutes. While infuriating, this would not stop me buying or recommending the product, and I will probably upgrade to the executive corner desk next time round. If they sort the delivery experience this would be a solid 5 star!

19 de maio de 2025
logotipo da Vernal

Resposta da Vernal

Dear Customer,

Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience caused by the bad delivery experience. This is not the level of service we aim to provide.

To resolve this promptly, please contact us directly at service-uk@vernalspace.com. We’ll ensure your concern is prioritized and a satisfactory solution is offered immediately.
Your trust matters to us, and we’d appreciate the opportunity to make things right.

Best regards,
Vernal Space Customer Support

Avaliado com 5 de um total de 5 estrelas

The best desk I’ve ever bought

The best desk I’ve ever bought. Easy to put together. All the tools and kit delivered with the desk. Very well made and thought out. Nothing flimsy about the product. All the screws are either hidden or colour coded. All the metal has decorative end caps.

Would highly recommend!

1 de maio de 2025
Avaliado com 1 de um total de 5 estrelas

Disappointed with the service from this…

Disappointed with the service from this company. Purchased an L-Shaped electric desk that arrived chipped and cracked I multiple places. Emailed and tied to contact to complain and had no response.

Wouldn’t recommend at all and won’t be using again for office furniture.

30 de novembro de 2024
logotipo da Vernal

Resposta da Vernal

Dear Customer,

Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience caused by the damaged L-shaped desk and the lack of response from our team. This is not the level of service we aim to provide.

To resolve this promptly, please contact us directly at service-uk@vernalspace.com. We’ll ensure your concern is prioritized and a satisfactory solution is offered immediately.

Your trust matters to us, and we’d appreciate the opportunity to make things right.

Best regards,
Vernal Space Customer Support

Avaliado com 5 de um total de 5 estrelas

Great table!

The website is very clear and ordering is simple. The packages were sent out quickly and insured.

The build instructions are very clear, which meant getting the table up and ready was also very easy.

Once built the table is very steady, and has enough room for all of my needs. The quality of the table and pieces is excellent, I couldn't be more pleased. I am going to order accessories in June (because what I want is out of stock).

22 de maio de 2025
Avaliado com 1 de um total de 5 estrelas

Really not happy with the company

Really not happy with the company. No one to speak to when you want to return a product. I've been waiting almost a year for a response. Not sure where they are based. I gave up!

27 de maio de 2025
logotipo da Vernal

Resposta da Vernal

Dear Customer,

We sincerely apologize for the inconvenience. Our support team is actively working to resolve your issue. Please check your inbox for an update from service-uk@vernalspace.com, and don’t hesitate to reach out if you have any questions.

Best regards,
Vernal Customer Support Team

Avaliado com 5 de um total de 5 estrelas

Great sit/stand desk

Great desk, solid build and looks amazing. Build instructions easy to follow and able to be completed by 1 person.
Great service throughout, kept updated with delivery details.

12 de maio de 2025
Avaliado com 5 de um total de 5 estrelas

Great quality standing desk…

Great quality standing desk and accessories. Stable, easy to build (kudos to Vernal for a frustration-free process), and the fast delivery was a nice bonus. I am very happy that I chose this company for my standing desk.

9 de maio de 2025
Avaliado com 4 de um total de 5 estrelas

Well impressed

I received my Sit/Stand Vernal Desk within two days of placing the order. The desk arrived in two parcels. The desk top and frame were both well packaged, there were no missing items and there was no damage. The instructions are good and fairly easy to follow, all the tools you need for assembly are included. The finished item looks good and is very steady even at its highest point. Overall I am very pleased with the desk and would buy from Vernal again.

30 de abril de 2025
Avaliado com 1 de um total de 5 estrelas

Truthfully… bad furniture

Bought the Vernalspace tall closed side cabinet. Has to be the worst quality build of furniture I’ve ever purchased.

30 de abril de 2025
Avaliação não solicitada
logotipo da Vernal

Resposta da Vernal

Dear Customer,

We’re very sorry to hear about your experience. We’d love the opportunity to make things right — please contact us at service-uk@vernalspace.com so we can assist you directly.

Best regards,
Vernal Customer Support Team

Avaliado com 4 de um total de 5 estrelas

Lovely desk

Lovely desk
Minor hiccup: the modesty panel arrived without the screws. The customer care said they'd send (still waiting).

31 de março de 2025
Avaliado com 5 de um total de 5 estrelas

Great and quick service

Great and quick service. I ordered a desk shelf which is well-made and looks great. I had some problems with the removable drawer but the team sorted this out quickly and efficiently.

4 de abril de 2025

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