From initial 'just looking' through to purchase the whole experience was a pleasure. No pressure sales spiel,plenty of time given. This was a purchase made through mobility in no way were we made to f... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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From initial 'just looking' through to purchase the whole experience was a pleasure. No pressure sales spiel,plenty of time given. This was a purchase made through mobility in no way were we made to f... Ver mais
A empresa respondeu
This is my second purchase from Vertu Citroen Derby and each time I have been very pleased. This second purchase was particularly good with Saffron looking after things expertly, professionally and wi... Ver mais
A empresa respondeu
Dealt with professionally all aspects of the transaction fully explained. This made the experience of buying a new car easy. Thanks to Saffron for all her help.
A empresa respondeu
Bought a new Skoda Elroq from Vertu in Derby. Great experience from first contact and ordering, through to collection and hand over. Great service from Mark Pashley in particular, sales exec there,... Ver mais
A empresa respondeu
Escrito pela empresa
Stores Road, DE21 4XF, Derby, Derbyshire, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 96% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Regan , was so helpful in helping me decide which car was best for me to purchase , there was no hard sell technique, in fact it took a couple of weeks , took a couple out on test drives , nothing was too much trouble
Thankyou so much I love my new car 😊

Resposta da Vertu Motors - Citroen Derby
My experience was amazing from start to finish! Alex supported me in finding the right car for me and kept me informed every step of the way via email and calls. Loved the personalised videos after picking my car and when it arrived in for me to collect, can not fault anything , Thank you

Resposta da Vertu Motors - Citroen Derby
I was introduced to Citroen Vertu Motors by my wife who spoke highly of your Representative Jason Lord. I experienced is service and expertise first hand. From the moment I entered the dealership until I left with my new car. The experience was seamlessly professional and enjoyable. The consummate salesman. It’s my first time purchasing a car and every detail was explained and handle without hassle. I would highly recommend Jason to anyone wanting to purchase a car.

Resposta da Vertu Motors - Citroen Derby
So In love with my Citroën C3 from Vertu Citroën Derby. From my first step into their Dealership l was greeted by friendly staff and Alex (the salesperson I dealt with ), was great 👍. He made the whole purchase experience so easy, an absolute credit to Vertu. Thank you so much Alex.

Resposta da Vertu Motors - Citroen Derby
Had such a lovely experience with all at Vertu Citroen Derby. Aaron, Pete and Mollie all couldn’t have been any more helpful and I would highly recommend this dealership to anybody. I came to them with very little idea what I wanted/needed, just a budget, and they found me my perfect car. Thanks guys!

Resposta da Vertu Motors - Citroen Derby
All went smoothly ☺️
Shout out for Jason Lord always very professional

Resposta da Vertu Motors - Citroen Derby
Very good trade in price and the new car is excellent Alex and Pete very friendly and professional and gave me all the information I needed highly recommend

Resposta da Vertu Motors - Citroen Derby
From the moment we went into Vertu
Citroen Derby the team were friendly and helpful managed to get us to the right person to help . David Wakefield was brilliant explained the process and helped us through every step of the way , even when I rang him he was so professional and when we went to pick the car up it had a red bow on the bonnet that made it feel special ,he sorted out new mats for us , very thorough when explaining how all the gadgets inside the car worked . And we weren't rushed to leave at any point of our meetings. Thank you

Resposta da Vertu Motors - Citroen Derby
Amazing experience from start to finish ! The staff helped with any problems nothing was to much trouble ,would buy from vertu Derby again Many thanks to all staff .

Resposta da Vertu Motors - Citroen Derby
Very polite and good service.

Resposta da Vertu Motors - Citroen Derby
Dave was experienced and friendly and made the process of buying a car easy and seamless.

Resposta da Vertu Motors - Citroen Derby
Katie and Ryan were really friendly and helpful and went above and beyond in our dealings with Citroen Derby

Resposta da Vertu Motors - Citroen Derby
Great product, fantastic service and lovely staff

Resposta da Vertu Motors - Citroen Derby
The young lady who sold us the car,Scarlet was very good ,knowledgeable, curtious and helpful ,first class service 😀

Resposta da Vertu Motors - Citroen Derby
Alex and the team at Citroen Derby were brilliant to deal with. They were all so friendly, supportive and professional throughout. Love my E-Berlingo. Couldn’t be happier. Would highly recommend this dealership. Your team is a credit to you.

Resposta da Vertu Motors - Citroen Derby
Just had a second year service on my e-C4, carried out efficiently and speedily. Whilst there, I expressed interest in a new e-C3. Dave Wakefield from the sales team took me for a test drive and was very clued up on the model (unlike previous experiences with some sales people). He also gave me an excellent trade-in allowance and other discounts. So it was with huge guilt that I had to say no due to the loss of some of my e-C4's top-of-the-range features. (They are obviously cars for different market segments, of course.) So, sorry Dave, and do seek him out for great assistance and an excellent deal! PS. I loved the e-C3 and would recommend it.

Resposta da Vertu Motors - Citroen Derby
Our experience with vertu citroen derby was great from start to finish the sales ladie was very professional & helpful from start to finish will be going back again in the future

Resposta da Vertu Motors - Citroen Derby
I booked online to view a Hyundai I10 and got a follow up call to confirm the appointment. Alex, the salesperson, took the time to send me a video of the car so that I could see the exterior and interior in more detail before the appointment. When I took the car for a test drive, as well as driving around the local area we also went on the A38 to see how the car performed which was great. Alex was very friendly and approachable and answered all my questions. The process of buying the car went smoothly and when I picked up the car it was lovely to see a big red ribbon on it – what a nice touch! I’m now enjoying my Hyundai I10 and would definitely recommend Vertu Citroen Derby for their customer service.

Resposta da Vertu Motors - Citroen Derby
From making the initial enquiry at Derby we were treated with total respect . Drove away less than 2 weeks later with a new car.
Thanks to Peter and Saffron for all the help.
Nothing was to much trouble.
Thanks

Resposta da Vertu Motors - Citroen Derby
Jason made the whole process easy, purchase was straightforward, handover quick and professional , can't reccomend Jason and Derby Citroen highly enough . Car is great too.

Resposta da Vertu Motors - Citroen Derby
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