Amazing service from Luca and sales manager Tom at the Derby site! Always honest and not pushy with their sales tactics. Covered all questions and received great aftercare from the team!
A empresa respondeu
Localização
Trocar localizaçãoLocomotive Way, Pride Park, DE24 8PU Derby, Derbyshire, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
⭐⭐⭐⭐⭐ Outstanding, pressure-free service from Andrew! We recently took our Cupra Formentor in for a service and ended up looking around the showroom. Andrew approached us warmly, offered... Ver mais
A empresa respondeu
Very friendly and efficient service. Everything was clearly explained. Delivery and handover of car wasn’t rushed and Scott answered all my questions knowledgeably
A empresa respondeu
The staff we had communication with were good, friendly and resourceful. There is a LOT of bumph and paperwork to be covered with the finance issues, which takes a lot of patience - on both sides. E... Ver mais
A empresa respondeu
Detalhes da empresa
- Concessionária
- Loja de Autopeças
- Mecânica de Carros
- Concessionária de veículos motorizados
- Revendedora de carros usados
Sobre Vertu Motors - CUPRA Derby
Escrito pela empresa
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Informações de contato
Locomotive Way, Pride Park, DE24 8PU, Derby, Derbyshire, Reino Unido
- 0330 108 8131
4,7
Excelente
77 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 96% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Helpful
Staff were very helpful in bringing a vehicle from another site and supporting with the whole process. Thank you Keisi and Matt.
14 de novembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - CUPRA Derby
Good afternoon. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
Very friendly and detailed with a good…
Very friendly and detailed with a good price.
13 de novembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - CUPRA Derby
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
Very helpful
Ollie and Andy at Derby Seat were very friendly and helpful with any questions we had and Andy spent lots of time with us when introducing us to our new car we had good service
24 de outubro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - CUPRA Derby
Good morning, Sheila. Thank you so much for your kind words! We are so happy to hear that Ollie and Andy were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
Absolutely Superb Service from the Top Cupra Team in Derby
Absolutely Superb Service from the Fantastic Becky at Cupra Derby, she goes above and beyond and is an absolute joy to work with.They really appreciate their clients and make you feel valued.
Huge thanks to her boss Jonathan too who very kindly dropped me back at work.
They really do a Terrific job and the Team are a Huge Asset to the Dealer.
23 de outubro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - CUPRA Derby
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
All good very nice Salesman knew his job
24 de setembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - CUPRA Derby
Good morning. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry
Olly did an amazing job with handling…
Olly did an amazing job with handling my trade. Really pleased with the service provided and I love the car!
24 de setembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - CUPRA Derby
Good morning Amy. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Olly and the team. We hope to see you again soon. Happy motoring, Kerry
Andy was helpful throughout and all…
Andy was helpful throughout and all made to feel special picking car up!
19 de setembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - CUPRA Derby
Good morning David. Thank you very much for taking the time to leave this great feedback of the excellent service received from Andy. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards,
Exceptional service by Tom Allen and…
Exceptional service by Tom Allen and Fitzalbert. From the onset, we were treated so well and they couldn't do enough to help us. Fabulous!
18 de setembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - CUPRA Derby
Good morning. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Tom, Fitz and the team. We hope to see you again soon. Happy motoring, Kerry
Buying my new Cupra from Vertu was an…
Buying my new Cupra from Vertu was an absolute pleasure. From the moment we stepped through the doors until we drove away with the new car has been a seamless professional but fun experience. My first step into a full electric car and I won’t be going back. I love this car Thank You Vertu
17 de setembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - CUPRA Derby
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
Great experience!!
Just bought a used car from SEAT Derby. The team there are fantastic, special shout out to Andrew who sold me the car for his patience, professionalism and also his friendly approach. Matt was also very helpful and friendly. They are not pushy at all and listen to what you say you want instead of trying to change your mind re finance or offers. This is my second car from this dealership and also my second sale with Andrew and I would highly recommend them. I love my new Arona, thank you Andrew and Matt.
16 de setembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - CUPRA Derby
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
Cupra terramar
Great service from cupra Derby when ordering my new terramar 😉
3 de setembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - CUPRA Derby
Thank you for taking your time to leave this great review! Kind regards, Selina
Vertu Motors CUPRA Derby
Ben, the Sales Executive at Vertu Motors CUPRA Derby gave us outstanding service. He was patient in explaining options/process and on the day of handover took time to fully show us the car features. He helped us with downloading the app on our phones and made sure we understood everything before driving off. Overall, excellent service, we are very pleased.
9 de setembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - CUPRA Derby
Thank you so much for your kind words! We are so happy to hear that Ben was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina
I bought a new cupra born from here and…
I bought a new cupra born from here and can truly say Olly was brilliant and made everything easy!
10 de setembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - CUPRA Derby
Good morning Bradley. Thank you so much for your kind words! We are so happy to hear that Olly was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
The right car for our budget
Ben Tomlinson contacted us about changing our car. Unfortunately we couldn’t stretch to an ex-demonstrator 25 model, but he found us a very good 24 model.
9 de setembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - CUPRA Derby
Thank you so much for your kind words! We are so happy to hear that Ben was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
Love our new Cupra
Great experience from the test drive through to picking our new car. Fitz is a fab salesman and made the whole process run smooth. Looking forward to enjoying our new Cupra. Thank you.
8 de setembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - CUPRA Derby
Thank you so much for your kind words! We are so happy to hear that Fitz was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
Easy and quick
Easy and quick - polite and attentive staff, clean and pleasant surroundings, a very pleasant experience. From first enquiry to hand over - a very smooth operation.
5 de setembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - CUPRA Derby
Good morning Philip. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Dean
Amazing experience from start to…
Amazing experience from start to finish, went above and beyond to meet my requirements. Ben, Tom and Keisi thank you for your help.
28 de agosto de 2025
Avaliação não solicitada
Resposta da Vertu Motors - CUPRA Derby
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.