From start to finish the sales executive Jack Effer from Vertu in Exeter was polite, concise and professional. No question was too much trouble and the answers were given were well laid out and easy t... Ver mais
A empresa respondeu
Localização
Trocar localização14a Marsh Barton Road, Marsh Barton, EX2 8NT Exeter, Devon, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Buying a new car is always daunting but Scott at Vertu Dacia in Exeter was really helpful and explained all the options very clearly. He was especially welcoming to our dog, Pip, which was good of him... Ver mais
A empresa respondeu
Friendly, helpful staff. No pressure. All queries answered. Phoned or messaged as arranged, felt valued. Showroom spotless, staff welcoming, was acknowledged on arrival and offered assistance. C... Ver mais
A empresa respondeu
What a nice change! No pressure sales; just information, help and advice. I have recently picked up my motability car (a Jogger) and am very pleased with the car. I was helped all the way thr... Ver mais
A empresa respondeu
Detalhes da empresa
- Concessionária
- também em
- Concessionária de veículos motorizados
- Loja de Autopeças
- Mecânica de Carros
- Revendedora de carros usados
Sobre Vertu Motors - Dacia Exeter
Escrito pela empresa
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Informações de contato
14a Marsh Barton Road, Marsh Barton, EX2 8NT, Exeter, Devon, Reino Unido
- 0344 558 6951
4,7
Excelente
52 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 97% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
jack went through and exsplaned…
jack went through and exsplaned everthing ref warranty service package and everthing we needed to no,
26 de outubro de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Dacia Exeter
Thank you so much for your kind words! We are so happy to hear that Jack was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina
Vertu sales Exeter, Jack Effer
From start to finish the sales executive Jack Effer from Vertu in Exeter was polite, concise and professional. No question was too much trouble and the answers were given were well laid out and easy to follow. At the end of the purchase I felt I was buying the car from a friend, exactly what you want from a sales person, no hard sell and just an easy smooth transaction. If your buying from this dealership ask for him!!
10 de outubro de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Dacia Exeter
Thank you for your fantastic review.
We're delighted to hear that Jack Effer at Vertu Exeter provided such a positive experience from start to finish. It's wonderful to know that his polite, professional and straightforward approach helped make the entire process smooth and enjoyable for you.
We're especially pleased that Jack took the time to answer all of your questions clearly and thoroughly, ensuring you felt informed and confident throughout your purchase. Creating a relaxed, no-pressure environment where customers feel comfortable making the right decision for them is exactly what we strive for, so it's fantastic to hear that this was reflected in your experience.
Your comment that it felt like you were buying a car from a friend is one of the highest compliments a sales professional can receive, and we're sure Jack will be delighted to hear it.
Thank you for your recommendation and for choosing Vertu Exeter. We'll be sure to pass your kind words on to Jack, who will be thrilled to receive your recognition.
We wish you many happy miles in your new car and look forward to welcoming you back in the future.
Kind regards, Dawn
Absolutely would recommend to anyone
Absolutely would recommend to anyone, Nathan was brilliant! Made the process nice and easy from the start.
10 de outubro de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Dacia Exeter
Thank you for your wonderful review.
We are delighted to hear that Nathan provided such brilliant service and made the whole process nice and easy from the very beginning. It's fantastic to know that you had such a positive experience and felt well looked after throughout your journey with us.
Thank you for your recommendation and for choosing Vertu Motors. We truly appreciate your feedback and hope you enjoy your new vehicle.
Kind regards,
Keith
Great customer service
Buying a new car is always daunting but Scott at Vertu Dacia in Exeter was really helpful and explained all the options very clearly. He was especially welcoming to our dog, Pip, which was good of him. And special shoutout to Steve for making a fuss of the dog too!
24 de setembro de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Dacia Exeter
Thank you for your lovely review! We’re delighted to hear that Scott made buying your new car feel less daunting by being so helpful and explaining all of the options clearly. It’s also wonderful to hear that Pip received such a warm welcome from both Scott and Steve! We hope you’re enjoying your new Dacia and wish you many happy miles together.
Many thanks,
Chloe
Scott at vertu exeter
I’ve just bought my first new car at vertu Exeter and couldn’t be happier! Scott Hillier helped me throughout the whole process and made it the smoothest and easiest experience! As a young person doing this for the first time it can be daunting but Scott made everything so simple, all I could do was be excited!
I would highly recommend anyone to see him if they’re in the market for a new Dacia! I’ve even passed his info on to some friends already! Thank you very much guys, you’re brilliant!
26 de setembro de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Dacia Exeter
Thank you for your fantastic feedback.
We're absolutely delighted to hear that you're enjoying your first new car and that Scott Hillier made the whole experience so smooth and straightforward. Buying your first new car is a special milestone, and we understand it can feel a little daunting, so it's wonderful to know that Scott's support, guidance and professionalism helped turn any nerves into pure excitement.
It's especially rewarding to hear that you've already recommended Scott to your friends. Recommendations like yours are the highest compliment we can receive and are a true testament to the service he provides.
We'll be sure to pass your kind words on to Scott and the team at Vertu Exeter. Thank you for choosing us for such an important purchase, and we wish you many happy miles in your new Dacia!
Kind regards,
The Vertu Motors Team
Excellent
Friendly, helpful & professional. The process from start to finish was straightforward with help available with document completion etc. when required. Would definitely use again.
18 de setembro de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Dacia Exeter
Good afternoon Peter,
Thank you for your wonderful review. We're delighted to hear that you found the team friendly, helpful and professional throughout your experience.
It's great to know that the process was straightforward from start to finish and that support was always available whenever you needed assistance with the paperwork. We're especially pleased to hear that you would choose to use us again in the future.
Thank you for taking the time to share your feedback.
Kind regards,
Dean
Harry was great
Harry was great. Nothing was too much trouble and he explained everything and kept me informed all the way through .
12 de setembro de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Dacia Exeter
Hi Kevin,
Thank you so much for taking the time to leave us a fantastic 5‑star review.
We’re delighted to hear that Harry provided such great service throughout your experience with Vertu Dacia Exeter. It’s wonderful to know that nothing was too much trouble and that he kept you informed every step of the way while ensuring everything was explained clearly.
Providing helpful, attentive, and transparent customer service is exactly what we strive for, so your kind feedback means a great deal to us.
We’ll be sure to pass your comments on to Harry, who will be delighted to hear how much you appreciated his support and dedication.
Thank you again for choosing Vertu Dacia Exeter. We hope you enjoy your new vehicle, and if there’s anything we can help with in the future, please don’t hesitate to get in touch.
Kind regards,
Liza.
What a nice change
What a nice change!
No pressure sales; just information, help and advice.
I have recently picked up my motability car (a Jogger) and am very pleased with the car.
I was helped all the way through the process by Samantha Dodds. She was professional, polite, extremely helpful and made the whole process so easy.
She was friendly, kept me informed throughout and at no time did I feel rushed.
I can thoroughly recommend the Company.
Thanks Sam.
8 de setembro de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Dacia Exeter
Thank you for your wonderful review.
We are delighted to hear that you had such a positive experience with your Motability vehicle purchase and that you are so pleased with your new Jogger.
A special thank you for your kind words about Samantha Dodds. It's fantastic to know that she provided professional, friendly, and helpful service throughout, keeping you informed every step of the way and ensuring the whole process was smooth and stress-free.
We're especially pleased that you appreciated the no-pressure approach and felt fully supported throughout your journey. Providing excellent customer service and helping our customers make the right choice with confidence is exactly what we strive for.
Thank you for your recommendation and for choosing Vertu Motors. We hope you enjoy many happy miles in your new Jogger.
Kind regards,
Keith
Very easy process on my new car…
Very easy process on my new car purchase and part exchange….. All credit goes to Karen for a flawless transaction from beginning to end!
2 de setembro de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Dacia Exeter
Thank you for your fantastic review. We're delighted to hear that your new car purchase and part exchange were handled so smoothly. It's wonderful to know that Karen provided a flawless experience from beginning to end and made the whole process easy and straightforward for you.
We'll be sure to pass on your kind comments to Karen. Thank you for choosing us, and we hope you enjoy your new car.
Kind regards,
Matthew
We bought our Dacia Spring Extreme from…
We bought our Dacia Spring Extreme from Dacia Exeter at the beginning of August, our first fully electric car, and we honestly couldn’t fault the whole experience.
Our salesperson, Sam, was absolutely brilliant from start to finish. She was friendly, personable, knowledgeable and extremely thorough, taking the time to explain everything about the car and electric driving clearly without ever making us feel rushed. She made the whole process incredibly straightforward and easy.
It was the little personal touches that really stood out too. Sam wrote a lovely “good luck with your first electric car” message on our pack, checked in with us a couple of days later to make sure we had arrived home safely, and then followed up again a week or so later to see how we were getting on with the car. That level of genuine customer care is quite rare and was very much appreciated.
We’re delighted with our Dacia Spring Extreme and would have no hesitation whatsoever in recommending Sam and the team at Dacia Exeter. From beginning to end, the service was friendly, professional and completely stress-free. Thank you, Sam!
1 de agosto de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Dacia Exeter
Thank you for your wonderful review.
We are delighted to hear that your first experience of owning a fully electric car has been such a positive one. It's fantastic to know that Sam provided friendly, knowledgeable, and professional support throughout the entire process, making everything straightforward and stress-free.
We're especially pleased that the personal touches, regular updates, and follow-up contact helped make your experience even more memorable. Providing genuine customer care and ensuring our customers feel fully supported every step of the way is exactly what we strive for.
Thank you for your recommendation and for choosing Dacia Exeter. We hope you continue to enjoy your Dacia Spring Extreme and wish you many happy miles ahead.
Kind regards,
Keith
Excellent service by Sam
Excellent service by Sam . She was friendly,knowledgeable and answered all our questions . We love the car too
31 de julho de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Dacia Exeter
Thank you so much for your kind words! We are so happy to hear that Sam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
Liam Gilmore the salesman was very…
Liam Gilmore the salesman was very helpful and happy to spend time explaining the car and the deal to me. Very good service.
28 de julho de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Dacia Exeter
Thank you for your kind feedback.
We’re delighted to hear that Liam Gilmore provided such helpful support throughout your experience, taking the time to explain both the car and the deal clearly and ensuring you felt fully informed.
It’s great to know you received such a high standard of service. I’ll be sure to pass on your kind words to Liam.
Kind regards,
Matthew
Really great service from Stephen Wells…
Really great service from Stephen Wells (sales)at Exeter Dacia regarding my purchase of a Dacia Bigster Journey .He explained everything clearly and professionally making the buying experience easier and enjoyable from the initial test drive to the collection of the vehicle.A great service by Stephen and Exeter Dacia.
22 de julho de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Dacia Exeter
Hi Andrew,
Thank you for your fantastic 5-star review!
We’re delighted to hear Stephen provided such great service throughout the purchase of your new Dacia Bigster Journey. It’s wonderful to know he explained everything clearly and professionally, making the whole experience enjoyable and straightforward from your test drive through to collection.
We’ll be sure to pass on your kind feedback to Stephen and the team at Vertu Dacia Exeter.
Kind regards,
Kerry
There was a good selection of vehicles…
There was a good selection of vehicles that we were interested in.
Once we decided on the vehicle we wanted the process was very straightforward.
We were looked after by Karen and she was wonderful, a delightful lady and she was so patient
23 de junho de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Dacia Exeter
Thank you so much for your kind words! We are so happy to hear that Karen was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina
Scott was great
Scott was great. No pressure no hassle, everything was explained in full and he was very patient. Part exchange price was very fair and I now have a lovely new motor
29 de junho de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Dacia Exeter
Thank you for your fantastic feedback. We’re delighted to hear that Scott provided such a patient, pressure-free experience, clearly explaining everything and ensuring you felt confident throughout.
It’s great to know you were pleased with your part exchange and are now enjoying your new car.
Kind regards,
Matthew
Superb new Renault 5 electric
Great service and information from Scott Hillier in the sales team
29 de maio de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Dacia Exeter
Hi Robert,
Thank you so much for taking the time to leave this fantastic 5‑star review. We’re delighted to hear that you received great service and helpful information at Vertu Dacia Exeter.
It’s wonderful to know that Scott looked after you so well — his knowledge and support clearly made a positive difference, and he’ll be really pleased to read your kind feedback.
Thank you again for choosing Vertu Motors, and we hope to welcome you back in the future.
Kind regards,
Liza.
James Silvester Volvo Exeter
James Silvester was our sales consultant, and he explained the process very well. There was no hard sell, and James was always quick to respond to our questions. James was knowledgeable and very professional throughout the process, and we would recommend James to anyone looking for an easy journey with Volvo.
29 de maio de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Dacia Exeter
Hi Debbie,
Thank you so much for taking the time to leave this fantastic 5‑star review. We’re delighted to hear that you had such a positive experience at Vertu Dacia Exeter.
It’s wonderful to know that James provided clear and helpful guidance throughout the process, responding quickly to your questions and ensuring everything was explained in a straightforward and professional way. We’re especially pleased to hear that you felt no pressure at any stage — that’s exactly the experience we aim to deliver.
Your recommendation of James will mean a great deal to him and the team. Thank you again for choosing Vertu Motors, and we hope to welcome you back in the future.
Kind regards,
Liza.
I did the maths
My showroom attendance coincided with a special event that boosted the exchange value of my existing vehicle thereby reducing my monthly instalments under an attractive finance offer. This encouraged me to pursue my interest in acquiring a new car.
14 de maio de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Dacia Exeter
Good morning John,
Thank you for your review. It’s great to hear that your visit coincided with an event that made upgrading your vehicle even more appealing. We’re pleased the team were able to present an attractive and beneficial option to support your decision.
Kind regards,
Dean
Very friendly team/sales person
Very friendly team/sales person. Not pushy. Kept well informed throughout the whole buying process and nothing was too much trouble.
22 de maio de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Dacia Exeter
Thank you for your kind feedback. We’re delighted to hear that you found the team friendly and approachable, and that you felt well informed throughout the entire buying process without any pressure. It’s great to know nothing was too much trouble, and your comments are very much appreciated.
Kind regards,
Matthew
Scott Hillier was amazing
Scott Hillier was amazing - he worked with my budget and found me a deal better than I could have imagined.
He kept in contact along the way.
He was always happy and bought some fun to the process too!
Thanks Scott!
30 de abril de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Dacia Exeter
Good afternoon Hannah,
Thank you for sharing such a great review. It’s fantastic to hear that Scott was able to work within your budget and find you an even better deal than expected. We’re really pleased he kept in touch throughout and helped make the whole process enjoyable as well as straightforward.
Your kind words will mean a lot, and it’s lovely to know you felt so well supported.
Kind regards,
Dean
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.