Georgina.Thompson@vertumotors Gloucester was very good and easy to talk to she listened to what I wanted and gave exactly what I asked for. Made buying a pleasure not an experience
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Great meeting with the sales team at day one, price agreed and order placed - no hassle and simple process. Car arrived on time, paperwork sorted and collected within 3 days of arrival at the deal... Ver mais
A empresa respondeu
"The whole process started great — Georgina sent me a lovely personal video to say the car was officially on order and I’d get delivery dates before long. Everything moved along nicely, though I’ll... Ver mais
A empresa respondeu
- even when I just dropped in to ask if I could have another sit in a Duster! Big thanks to Connor, who was a great help and dealt with all my questions, and wasn't pushy when I wanted time to think o... Ver mais
A empresa respondeu
Detalhes da empresa
- Concessionária
- Loja de Autopeças
- Mecânica de Carros
- Concessionária de veículos motorizados
- Revendedora de carros usados
Sobre Vertu Motors - Dacia Gloucester
Escrito pela empresa
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Informações de contato
3 Ramsdale Road, GL2 5FE, Gloucester, Gloucestershire, Reino Unido
- 0330 108 8538
4,2
Muito Bom
29 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 96% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Easy and simple
Easy and simple. comfortable easy access waiting place. Do what they say they will and on time.
16 de março de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Dacia Gloucester
Hi there,
Thank you for taking the time to leave this great 5‑star review. We’re really pleased to hear that your experience at Dacia Gloucester was easy and straightforward. It’s wonderful to know you found the waiting area comfortable and accessible, and that the team delivered exactly what they promised, on time.
Your feedback is truly appreciated.
Kind regards,
Liza.
Great customer service
26 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Dacia Gloucester
Hi Ray,
Thank you for leaving us a great 5‑star review. We're really pleased to hear that you received great customer service from the team at Dacia Gloucester.
We truly appreciate your feedback and hope to welcome you again in the future.
Kind regards,
Liza
Thank you
The staff are patient, thorough and efficient. I love the new car I purchased from Renault/Dacia Gloucester. I bought a Renault I am extremely happy with the look and performance of the car.
14 de janeiro de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Dacia Gloucester
Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
From initial enquiries through to a…
From initial enquiries through to a test drive, ordering a new car and delivery yesterday of our new BIGSTER everything has been excellent. No dramas, no issues just high quality service. Everybody I spoke to was courteous, knowledgeable and just nice people. Whole experience was just perfect. Would recommend.
30 de dezembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Dacia Gloucester
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
They are having a laugh
They are having a laugh, further to my review on Sunday. I have been sent a random appointment via text for my car to be booked in on 11/12/2025.
What you need to understand is the service manager caused me great distress and disrespect. I was told that I could bring my car in if it broke down - it did. I was then told they would not look at it until my appointment scheduled in Jan 2026! No courtesy car available as there is a waiting list that she could put me on. They only look at cars within 5 days if it is still under warranty- I told her, I was not told this, to which received no response.
AA would not tow me back again as it is one tow per breakdown so I had to pay £120 on the spot for them to tow me to a local garage who could accommodate. Then had to walk home from there and then onto car rental to get courtesy car total of 4.5 miles walking in wind and rain.
I have been totally let down by Vertu Renault Gloucester and still very upset 😢
6 de dezembro de 2025
Avaliação não solicitada
Very flexible customer service
Very flexible customer service, quick car delivery, clear communication, overall I am happy with Renault Gloucester, thank you
14 de novembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Dacia Gloucester
Thank you for taking the time to leave a review regarding your experience with our Team at Vertu Renault Gloucester. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Dawn
Very good experience all round
Very good experience all round. Ruby was excellent, thank you!
24 de outubro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Dacia Gloucester
Good morning Christopher. Thank you so much for your kind words! We are so happy to hear that Ruby was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Great experience!
We are extremely happy with the purchase of our Dacia Spring from Vertu motors in Gloucester. Chris handled the whole purchase professionally and efficiently; he went the extra mile to ensure that all the necessary paperwork was done in time to secure the purchase.
A very pleasant experience all together.
Thank you Chris!
2 de outubro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Dacia Gloucester
Good morning Stephen. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Chris and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks. Dean
Great experience with sales
The experience with the sales department was really good. Always kept in the loop with the process always moving forward.
Pleased with my new car
29 de setembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Dacia Gloucester
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.