Melissa at Vertu was incredibly helpful and kind throughout my purchase. She was excellent at communicating with me throughout and clearly explained the process. It was my first time buying a car with... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoHaydn Road, Sherwood, NG5 1EA Nottingham, Nottinghamshire, GB
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Veja o que dizem as avaliações
Sales staff Connor Seal made the whole process of buying the electric Renault R5 a pleasure. He even worked on his day off to accommodate my handover. He was always contactable by phone, SMS and em... Ver mais
A empresa respondeu
we arrived at the dealership, had a walk round the lot and we served by somebody called Jordan, no pushy sales pitch, just so easier to deal with, my 21 year old son went for a test drive, just took a... Ver mais
A empresa respondeu
Connor in the Sales team was excellent. Friendly, knowledgeable and kept me updated with progress of order.
A empresa respondeu
Detalhes da empresa
- Concessionária
- Loja de Autopeças
- Mecânica de Carros
- Concessionária de veículos motorizados
- Revendedora de carros usados
Sobre Vertu Motors - Dacia Nottingham
Escrito pela empresa
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Informações de contato
Haydn Road, Sherwood, NG5 1EA, Nottingham, Nottinghamshire, Reino Unido
- 0330 108 8697
4,8
Excelente
61 avaliações
Pede aos clientes que avaliem
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Respondeu a 96% das avaliações negativas
Normalmente responde dentro de 24 horas
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We were very pleased with the service…
We were very pleased with the service received. Communication was great and we at no time felt pressured to buy. Adrian was very knowledgeable and helpful with the entire process.
29 de abril de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Dacia Nottingham
Hi Laura,
Thank you so much for taking the time to leave this lovely 5‑star review. We’re delighted to hear that you were very pleased with the service you received at Vertu Dacia Nottingham.
It’s great to know that communication was clear throughout and that you never felt any pressure while making your decision. Adrian will be thrilled to hear your kind words — his knowledge and helpful approach clearly made a positive difference to your experience.
Thank you again for choosing Vertu Motors. If there’s anything we can help with in the future, please don’t hesitate to get in touch.
Kind regards,
Liza.
Positive customer service
Sales staff Connor Seal made the whole process of buying the electric Renault R5 a pleasure. He even worked on his day off to accommodate my handover. He was always contactable by phone, SMS and email, assisting with all my queries quickly and efficiently. My R5 arrived within three weeks of order which was so exciting. The car is fantastic. So my experience was very positive from start to finish. So thank you Connor / Vertu Renault.
Two minor issues which were not so impressive though - firstly the sales advisors desks are situated at the glass window sides of the showroom which were extremely hot and bright when the sun was out. Also, the ladies toilet needs a decorate / upgrade.
29 de abril de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Dacia Nottingham
Hi Liz
Thank you so much for taking the time to share such a detailed and thoughtful review. We're absolutely delighted to hear that your experience buying the electric Renault R5 was such a positive one from start to finish.
It’s fantastic to know that Connor Seal made the whole process a pleasure for you. His willingness to work on his day off to accommodate your handover, combined with his excellent communication by phone, SMS, and email, really shows the level of dedication we strive for. We’re also thrilled that your R5 arrived within just three weeks — and even more so that you’re loving the car. Your kind words will mean a great deal to Connor and the Vertu Renault team.
Thank you as well for your honest and constructive feedback regarding the showroom environment. We appreciate you highlighting the heat and brightness near the showroom windows on sunny days, as well as the condition of the ladies’ toilet. Feedback like this is incredibly valuable, and we’ll be sure to pass your comments on to the management team so they can be reviewed and addressed where possible.
Thank you again for choosing Vertu Renault and for sharing your experience. We truly appreciate it and hope you enjoy every mile in your fantastic new R5.
Kind regards
Dawn
Very positive experience
Had a great experience with Vertu Dacia in Nottingham! Test drives and conversations did not feel sales lead, had a real chance to test the car out with child seats, on longer drive etc. All has been speedy and car delivered ahead of time! For now, 5 stars! Assuming servicing in a year to be smooth, I highly recommend. Will come and add addition in 12 months after first service.
Angel, the person we dealt with, was a pleasure!
28 de abril de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Dacia Nottingham
Good morning Richard,
Thank you for your review. It’s great to hear that the experience felt relaxed and genuinely helpful, with plenty of time to properly test the car and make sure it suited your family’s needs. We’re also pleased everything moved quickly and that delivery was ahead of schedule. Angel will be delighted to know she made the process such a pleasure, and we really appreciate your recommendation.
Kind regards,
Dean
Barry !!!
Barry !!!! Everything very clearly explained. Great patience with us. Couldn't do more to help us. Various options available for us and not rushed to make decisions. A good experience
29 de abril de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Dacia Nottingham
Good afternoon Marilyn,
Thank you for your review. It’s great to hear that Barry explained everything clearly, showed real patience, and gave you the time to consider your options without any pressure. We’re pleased you had such a positive experience.
Kind regards,
Dean
so smooth
we arrived at the dealership, had a walk round the lot and we served by somebody called Jordan, no pushy sales pitch, just so easier to deal with, my 21 year old son went for a test drive, just took a copy of his licence and off he went, ended up buying two cars a fiat 500 and a Citroen C1, when we collected the Fiat is was covered up and we had the big reveal being his 1st car it made it extra special for him, smooth all the way through. HIGHLY RECOMENDED!!! customer service at it's best!
24 de abril de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Dacia Nottingham
Good morning Kevin,
Thank you for such a fantastic review. I’m really pleased to hear how easy and relaxed the whole experience felt, and that Jordan looked after you so well with no pressure at all. It’s lovely to know your son’s first car was made extra special with the reveal, and that everything ran smoothly from start to finish with both purchases.
Thank you for the recommendation and for choosing us.
Kind regards,
Dean
Very happy with the service and they…
Very happy with the service and they way they presented my new car was a good idea and very pleased with that
26 de abril de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Dacia Nottingham
Thank you for sharing your lovely feedback. We’re delighted to hear how happy you are with the service and that the presentation of your new car made the experience even more special. It’s wonderful to know it left such a positive impression.
Many thanks,
Chloe
10/10 customer service
Molly was excellent she really knows her stuff kept us updated and made our purchase seamless 10/10
16 de abril de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Dacia Nottingham
Dear Sandra,
Thank you for taking the time to share your feedback. We’re delighted to hear that Molly provided excellent service and that her knowledge, clear communication and regular updates helped make your purchase seamless.
Your 10/10 comments are very much appreciated and will be shared with Molly and the team. Thank you again for choosing Dacia Nottingham, and we hope you enjoy your new car.
Kind regards,
Liza
Had a fantastic experience from start…
Had a fantastic experience from start to finish. The team made the part exchange of my old car incredibly easy, offering a very fair price. They set me up with tailored finance that fits my budget perfectly, and the entire car sale process was transparent and stress-free. Five-star service!
23 de março de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Dacia Nottingham
Dear Zbigniew,
Thank you for taking the time to share your feedback. We’re delighted to hear that you had a fantastic experience from start to finish and that the team made the part‑exchange process so easy with a fair valuation.
It’s great to know that the tailored finance solution suited your budget and that the entire purchase process felt transparent and stress‑free. Providing clear, supportive service is very important to us, so your five‑star comments are truly appreciated.
Thank you again for choosing Dacia Nottingham, and we hope you enjoy many happy miles in your new car.
Kind regards,
Liza
No rush, no pressure, just a pleasure
Jake gave me all the time in the world to browse, ask a zillion questions, ponder and browse again before having a great test drive with laughter and fun.
I picked up the car yesterday and the whole team (including the General Manager) had got involved in drying off the rain so that I could enjoy the big unveil in the showroom!
I'm very happy with the service provided and 100% recommend Vertu Nottingham.
17 de abril de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Dacia Nottingham
Thank you so much for taking the time to leave such a fantastic review.
We’re delighted to hear that Jake gave you all the time you needed to browse, ask questions, and really enjoy the experience — complete with a laugh or two along the way! It’s great to know the test drive was both informative and fun.
We’re also thrilled that your car collection was memorable. The team truly enjoyed coming together to make the showroom unveil special, rain and all — including our General Manager, who was more than happy to get involved to ensure everything was just right for you.
Your recommendation means a great deal to all of us, and we’re so pleased you’re happy with both the car and the service you received. We hope you continue to enjoy many happy miles and look forward to welcoming you back in the future.
Kind regards,
Keith
Great customer experience
Adrian was courteous and polite . And walked us through a seamless handover ( part exchange)
14 de abril de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Dacia Nottingham
Hi there,
Thank you for the great 5‑star review. It’s lovely to hear Adrian provided such courteous, polite service and guided you through a smooth and seamless handover. He’ll really appreciate your feedback.
Kind regards,
Kerry
"Well done!" / "Nice work!" / "Great…
"Well done!" / "Nice work!" / "Great job!"
18 de março de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Dacia Nottingham
Thank you for taking the time to leave this brilliant 5‑star review.
We’re delighted to hear your positive feedback for the team at Dacia Nottingham — “Well done”, “Nice work”, and “Great job” are wonderful to receive. Your appreciation means a lot to everyone involved, and we’re thrilled that your experience was such a good one.
If there’s anything more we can help you with, please don’t hesitate to get in touch.
Kind regards,
Liza
Two new cars again from Vertu Dacia…
Two new cars again from Vertu Dacia Nottingham.
The test of any company is when things are not quite right.
Vertu Dacia Nottingham resolved these issues to an outstanding level and we are loving the new cars.
We will be going back to get our next cars from Vertu Dacia Nottingham.
Highly recommend them.
11 de março de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Dacia Nottingham
Good afternoon Gary,
Thank you for sharing this brilliant review. It’s fantastic to hear you’ve chosen Vertu Dacia Nottingham for not just one, but two new cars again — your loyalty means a great deal.
You’re absolutely right: the real test of any dealership is how they handle things when they’re not quite perfect. I’m really pleased to hear the team resolved those issues to such an outstanding standard and that you’re now loving your new cars. That level of care and commitment is exactly what we aim to deliver.
It’s great to know you’ll be returning for your next vehicles, and your recommendation is truly appreciated.
Wishing you many happy miles ahead.
Kind regards,
Dean
Very friendlystaff
The sales rep Jack was a very happy pleasant man ,told me everythingI asked him .showed me excellent customer service.Even the receptionist was very nice and polite.
16 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Dacia Nottingham
Good afternoon Wendy,
Thank you for your lovely review. I’m really pleased to hear that Jack made such a positive impression — being happy, pleasant, and giving you all the information you needed is exactly the level of service we aim for. It’s also great to hear that our receptionist was welcoming and polite.
Your feedback means a lot to the team.
Kind regards,
Dean
Dacia duster
Will hooley-thorpe .its the second car we have purchased from will .he is a credit to the company.he kept us upto date with all that was going on. Slight valeting issue on pick up .but will sorted it no problem at all.definatly recommend.
18 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Dacia Nottingham
Thank you for your review, David. We are pleased to hear that this is the second car you’ve purchased from Will and that he kept you updated throughout. We appreciate your comments regarding the valeting, and we’re glad to hear Will resolved this quickly for you.
Kind regards, Danielle
Excellent experience from beginning to…
Excellent experience from beginning to end. Mellisa was great - very informative, very knowledgeable & loads of patience explaining things.
19 de janeiro de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Dacia Nottingham
Thank you for your excellent review. We’re delighted to hear your experience was smooth from beginning to end. Mellisa will be thrilled to know her knowledge, clear explanations, and patience made such a positive difference for you.
We really appreciate your feedback.
Kind regards
Keith
Excellent service from Will the…
Excellent service from Will the salesman from ordering to picking up our new car.
29 de janeiro de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Dacia Nottingham
Good afternoon, Julie,
Thank you for taking the time to share your feedback. I’m really pleased to hear that you received excellent service from Will throughout the whole process, from ordering your new car to collection. It’s great to know everything went smoothly for you.
We truly appreciate your review.
Kind regards,
Dean
Getting the car in wanted.
Getting the car in wanted my my experience great. I booked a test drive on line and someone answered straight away. Jordon was lovely from the start to finish.
26 de janeiro de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Dacia Nottingham
Thank you for taking the time to share your experience. I’m really pleased to hear that you found the process smooth and that booking your test drive online was so straightforward. It’s great to know Jordon looked after you so well from beginning to end. Your feedback is genuinely appreciated.
Kind regards,
Matthew
Purchased car
I called to enquire about a car I had seen advertised, it went through to what must have been a central exchange for all the branches, I was told there was one at a branch nearer me that had one at the same price and she would get them to ring me. We discussed the price of my part exchange on the phone and agreed a deal after Adrian had done a walk round video and emailed it to me of the actual car I was buying. I went over to look at the car. Had the part exchange price comfirmed and collected the car two days later without any problems. They do charge you for £30.00 worth of petrol they put in the new car which is added to the price and try to sell you a few add on's. Service plan etc
21 de janeiro de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Dacia Nottingham
Good afternoon, Geoffrey .
Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
Pleasantly efficient and helpful
Very helpful and pleasant.Molly the salesperson went out of her way to help us.
29 de janeiro de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Dacia Nottingham
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Seamless handover from Jason absolute…
Seamless handover from Jason absolute pleasure to deal with nothing was too much trouble great experience thank you
27 de janeiro de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Dacia Nottingham
Good afternoon. Thank you, Mark, for your fantastic 5‑star review. It’s great to hear that Jason made the handover seamless and was such a pleasure to deal with throughout. We’re delighted that nothing was too much trouble and that you had a great experience with us. Your feedback is truly appreciated. Kind regards, Kerry
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