Buying The Car From Vertu Ford Made it the BEST EXPERIENCE EVER ,Wayne went above & Beyond for my Wife & i .And made the experience Exceptional, We were always made to feel Welcome & Wayne Helped us s... Ver mais
A empresa respondeu
361-369 Stratford Road, Shirley, B90 3BS Solihull, West Midlands, GB
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Buying The Car From Vertu Ford Made it the BEST EXPERIENCE EVER ,Wayne went above & Beyond for my Wife & i .And made the experience Exceptional, We were always made to feel Welcome & Wayne Helped us s... Ver mais
A empresa respondeu
Alex explained everything I needed to know about the car I was buying and also different ways of paying for it. Didn’t feel pressured in anyway
A empresa respondeu
What a lovely branch of the Vertu network the Shirley branch is. I've just found the car I've been after for a few years thanks to wonderful team at Shirley. From the very start of the journey it... Ver mais
A empresa respondeu
Great service from Steve from start to finish after being recommended by family. Fast and efficient from booking an appointment to receiving a a new car within two weeks. All parts of the part exchang... Ver mais
A empresa respondeu
Escrito pela empresa
361-369 Stratford Road, Shirley, B90 3BS, Solihull, West Midlands, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 96% das avaliações negativas
Normalmente responde dentro de 24 horas
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No pressure sales force. Very friendly. The car was not new but was prepared to a very high level and looked new. Everything was explained well and communication via telephone, text and email was excellent.
Cannot fault the experience.
Big shout out to Alex for his patience and good humour.

Resposta da Vertu Motors - Ford Shirley
Excellent service and was kept up to date all the time by Lazar the Salesperson. Due to unforeseen circumstances we had to delay the purchase by a week , but that was no problem.
Was a bit disgruntled as we paid for a tank of petrol and for delivery , but they drove the car the 160 miles to us and used our fuel. I rang up to complain and they immediately apologised and said the driver should have refuelled when they got here and so the refunded all the fuel payment .
The car was in top condition and would definitely recommend this car sales outfit.

Resposta da Vertu Motors - Ford Shirley
We booked a test drive for a Ford Puma ST line at Shirley Branch, Solihull.
It was Shaun who took us for this and he went through every detail of the vehicle.
After the test drive we decided to purchase a Puma and
again, it was Shaun who we dealt with. He went through every detail and without being a pushy sales person and was friendly and professional.

Resposta da Vertu Motors - Ford Shirley
Picked up my New car on 20th Sept 25, everything went smooth from start to finish. a big thank you to Maddie who was there to help throughout the process I am very satisfied with my new car.

Resposta da Vertu Motors - Ford Shirley
An exceptional service from start to end given by Shaun. Sourced the car we wanted at a great price which couldn't be beaten. Shaun was so helpful, professional and a real gent. Made us feel confident that we were getting the best deal. Customer care was impeccable and we will definitely recommend him to family and friends to him in the future.

Resposta da Vertu Motors - Ford Shirley
The Sales man Hamid Rahman was very welcoming

Resposta da Vertu Motors - Ford Shirley
Fabulous experience, Alex at Ford Shirely was great, no pressure, to buy, had time for us. Part exchanged my old car and did everything he could ro get us the best deal, lovely lad. He went through the added insurance extras which i was dreading, but some of them were a no brainer and would be silly not to include, which other garages didnt offer, also covered me for 3 days free of charge on insurance which meant i could drive it away without the panic of sorting that out. Well Done Vertu Shirley!

Resposta da Vertu Motors - Ford Shirley
From start to finish Shaun was fantastic!! So helpful and friendly and professional.

Resposta da Vertu Motors - Ford Shirley
Our experience while looking for the perfect vehicle definitely deserves a 5+ 🌟 rating. From our sales man Claude Spence to his colleague Jordan, they undoubtedly gave us the their time, knowledge and complete honesty when deciding on the nitty gritty details for our finance agreement.

Resposta da Vertu Motors - Ford Shirley
Maddy sorted out a test drive in the new Gen E. Following this she explained all of the features and benefits before we agreed a competitive price. Overall it was a good buying experience 👍🏻

Resposta da Vertu Motors - Ford Shirley
Brilliant customer service. Friendly and efficient. Very welcoming and they made the experience of getting a new car hassle free. 10 out of 10.

Resposta da Vertu Motors - Ford Shirley
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