Vertu Motors - Honda Boston Avaliações 

84
O TrustScore é 5 de um total de 5

4,8

Marsh Lane, PE21 7QS Boston, Lincolnshire, GB


Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The whole sales team were fantastic from our initial contact right through to collecting the car They answered all our queries and questions and were always professional and friendly all the tim... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Thomas Harris helped to sort everything fantastically from start to finish. A very happy experience and thanks to Toms friendly and professional advice I managed to get my new Honda Jazz - my d... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Been a customer at Boston Honda for many years, and wouldn’t go anywhere else, the overall service is outstanding, from all the teams. Staff are friendly and very welcoming, and always go above... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We saw the used Honda CR-V Thursday night on auto trader. Paid reserve and received phone call from Thomas Harris at 0915 Friday morning. Totally professional, informative and friendly. Booked Flixbus... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Concessionária
  2. Loja de Autopeças
  3. Mecânica de Carros
  4. Concessionária de veículos motorizados
  5. Revendedora de carros usados

Sobre Vertu Motors - Honda Boston

Escrito pela empresa

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Informações de contato

  • Marsh Lane, PE21 7QS, Boston, Lincolnshire, Reino Unido

  • 0330 042 3955

4,8

Excelente

O TrustScore é 5 de um total de 5

84 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 96% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(84)

13.378 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Friendly Staff

Charlotte was fabulous helping buy my new Honda Civic Sports Hybrid explaining all the benefits. Charlotte was very good at spending my money with insurance for Alloys then minor scratches and dents oh the list goes on. In fact I still think she got my credit card.

3 de março de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Honda Boston

Resposta da Vertu Motors - Honda Boston

Thank you for your fantastic review. I’m delighted to hear that Charlotte was so helpful in guiding you through the purchase of your new Honda Civic Sport Hybrid and explaining all its great benefits. It’s wonderful to know she made the experience enjoyable

Kind regards,
Matthew

Avaliado com 5 de um total de 5 estrelas

First class experience

This is our third Honda Civic purchased from Vertu Honda Boston.
As always, the staff are friendly and professional.
Special thanks to Kieran (Sales Manager) for guiding us through the sales process,

4 de março de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Honda Boston

Resposta da Vertu Motors - Honda Boston

Hi Geoffrey,
Thank you for leaving such a lovely 5‑star review. We're delighted to hear that this is your third Honda Civic from Vertu Honda Boston — your continued trust means a great deal to the team. It’s wonderful to know that you consistently find the staff friendly and professional.
A special thank you for recognising Kieran. He’ll be very pleased to hear that his guidance made the sales process smooth and supportive.
We truly appreciate your loyalty and hope you enjoy every moment in your new Civic.
Kind regards,
Liza

Avaliado com 5 de um total de 5 estrelas

The staff at Boston Honda Dealership

The staff at Boston Honda Dealership, have always made buying a car a total pleasure. The staff are so helpful and respectful of all their customers requirements, in all of their shapes and forms.
The quality of Honda cars, is remarkable and reliable. The safety aspects in particular are so reassuring. Economy wise the HEV , cars which I have had twice before make driving very economical.

27 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Honda Boston

Resposta da Vertu Motors - Honda Boston

Hi A Armstrong,
Thank you for leaving such a thoughtful 5‑star review. We're delighted to hear that the team at Honda Boston have consistently made buying a car a pleasure for you. It’s wonderful to know that their helpful and respectful approach has made such a positive impression over multiple visits.
We’re also pleased to hear how much you value the quality, reliability, and safety of Honda vehicles — and that your HEV models have offered such impressive economy. It’s great to know they continue to meet your needs so well.
Thank you again for your kind words and continued trust in the team.
Kind regards,
Liza

Avaliado com 5 de um total de 5 estrelas

Boston Vertu Honda is an absolute…

Boston Vertu Honda is an absolute pleasure to deal with. Professional, knowledgeable, helpful and welcoming. I would highly recommend this dealership for it high standards and very competent workshop technicians.

27 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Honda Boston

Resposta da Vertu Motors - Honda Boston

Hi Darren,
Thank you for your fantastic 5‑star review. We’re delighted to hear that your experience with Boston Vertu Honda has been such a pleasure.
It’s wonderful to know you found the team professional, knowledgeable, helpful, and welcoming. Our workshop technicians and colleagues take great pride in maintaining high standards, so your recognition means a great deal to them.
We truly appreciate your recommendation and look forward to welcoming you again in the future.
Kind regards,
Liza

Avaliado com 5 de um total de 5 estrelas

I recently purchased a car from Honda

I recently purchased a car from Honda, and I can honestly say it was one of the best car-buying experiences I’ve ever had.
From the moment I walked into the dealership, I felt welcomed and valued. The staff was friendly, professional, and genuinely interested in helping me find the right vehicle — not just making a sale. Sophia took the time to understand what I was looking for, answered all of my questions clearly, and explained every feature in detail without making me feel rushed or pressured.

The test drive experience was smooth and informative, and I appreciated how knowledgeable Sophia was about the vehicle’s safety features, performance, and technology. The financing process was just as seamless. Everything was explained transparently, and they worked hard to find an option that fit my budget comfortably.

When I finally drove off the lot in my new car, I felt confident and excited about my purchase. The car itself exceeded my expectations — reliable, stylish, and incredibly smooth to drive.

Overall, my experience with Honda was outstanding. If you’re looking for excellent customer service, transparency, and a stress-free buying process, I highly recommend visiting Honda. I couldn’t be happier with my decision!

23 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Honda Boston

Resposta da Vertu Motors - Honda Boston

Thank you for taking the time to share such an excellent and detailed review. We’re delighted to hear that your experience at Honda was one of the best you’ve ever had. It’s wonderful to know the team made you feel welcomed from the moment you arrived and that the whole process was friendly, professional, and truly focused on finding the right car for you.
A special thank you for highlighting Sophia — it’s great to hear she took the time to understand your needs, explained everything clearly, and made the test drive and feature walk‑through both smooth and informative. We’re also pleased the finance process was transparent and straightforward.
We’re thrilled that your new car has exceeded expectations and that you’re feeling confident and excited about your purchase.
Thank you again for your recommendation — it really means a lot.
Kind regards, Keith

Avaliado com 5 de um total de 5 estrelas

Very positive

Very positive, no hard sell involved throughout. Had a few minor hiccups with the trade in but Tom pulled out all the stops and together we found a solution. The handover of the new vehicle was not just a collection but an experience and felt valued.

24 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Honda Boston

Resposta da Vertu Motors - Honda Boston

Hi David,
Thank you for your excellent 5‑star review! We’re really pleased to hear that your experience at Honda Boston was so positive and pressure‑free. It’s great to know that, despite a few minor hiccups with the trade‑in, Tom went above and beyond to help find a solution that worked for you.
We’re especially delighted that the handover of your new vehicle felt like a true experience and that you felt valued throughout — that’s exactly what we aim for.
Thank you again for taking the time to share your feedback.
Kind regards,
Liza

Avaliado com 5 de um total de 5 estrelas

Amazing car service

The staff were really friendly and very helpful. Tom my salesman was very kind, patient and helpful. He made me feel very comfortable and explained the progress to me in a way that I understood.

14 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Honda Boston

Resposta da Vertu Motors - Honda Boston

Good afternoon Deanna,

Thank you for your lovely review. I’m really pleased to hear that the team were friendly and helpful, and that Tom looked after you so well throughout the process. It’s great to know he made you feel comfortable and explained everything clearly.

Kind regards,
Dean

Avaliado com 5 de um total de 5 estrelas

Customer service was very good.

Customer service was very good.
Car was very competitively priced.

20 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Honda Boston

Resposta da Vertu Motors - Honda Boston

Good afternoon Mr Atkins,
Thank you for your review. I’m really pleased to hear that you received very good customer service and found the car to be competitively priced — that’s exactly what we aim to deliver.
Kind regards,
Dean

Avaliado com 5 de um total de 5 estrelas

Highly Recommend

The company was fantastic, they made it so straight forward for me to find what I was looking for, and were very efficient. Charlotte and Lauren were so helpful, and were there to answer any questions I had it, making it a lovely, stress free process! I would highly recommend to anyone.

30 de janeiro de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Honda Boston

Resposta da Vertu Motors - Honda Boston

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Avaliado com 5 de um total de 5 estrelas

Very helpful sales people

Very helpful sales people, not pushy at all.

30 de dezembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Honda Boston

Resposta da Vertu Motors - Honda Boston

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe

Avaliado com 5 de um total de 5 estrelas

A new car purchased and a contented customer

The staff at vertu honda Boston are excellent, knowledgeable and efficient. Despite having cleaned out my bank account they sent me home happy.
The new car was presented immaculately and all the staff saw us off. The sales ethos is of highest order and it is always a pleasure to visit, if occasionally expensive. The coffee is excellent and the biscuits very pleasing. Thanks to all for making a costly purchase seem like almost a pleasure.

31 de dezembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Honda Boston

Resposta da Vertu Motors - Honda Boston

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe

Avaliado com 5 de um total de 5 estrelas

Super kind and informative yet relaxed…

Super kind and informative yet relaxed and happy so actually although it’s a big decision buying a care I felt confident with all the information they gave and look back on it being a memorable experience Charlotte was excellent as were the rest of the team

20 de dezembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Honda Boston

Resposta da Vertu Motors - Honda Boston

Good afternoon Geraldine. Thank you so much for your kind words! We are so happy to hear that Charlotte was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Avaliado com 5 de um total de 5 estrelas

Having never bought a new car and not…

Having never bought a new car and not being exactly techno savvy, we cannot fault the help and advice we received from Sophia and the rest of the team at Vertu Honda, Boston.
The company presents itself very well, approachable staff, pristine showroom. You can tell the staff are very proud to be able to represent Honda, which they do very well.

18 de dezembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Honda Boston

Resposta da Vertu Motors - Honda Boston

Thank you so much for your kind words! We are so happy to hear that Sophia was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Avaliado com 5 de um total de 5 estrelas

BMW X1

We booked an appointment at Vertu Honda in Boston because me and my wife where interested in a BMW X1 they had for sale. We arrived half an hour late due to rain and traffic. Upon arrival we received really excellent customer service we where made to feel very welcome even though it is a Honda dealership. Our appointment was with a very nice young lady called Charlotte who showed us around the car and took us out on a test drive. Charlotte was very knowledgeable about the BMW and all of it's fixtures which at a Honda Dealership I wasn't expecting. We decided the car was for us so we started the haggling process. Charlotte didn't take anything to heart and was very good at bargaining, we also meet Charlotte's boss Kieran, who also was as welcoming as Charlotte. We bought a great car from Honda Boston and meet great members of Staff. Thank you all so much.

17 de dezembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Honda Boston

Resposta da Vertu Motors - Honda Boston

Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Charlotte, Kieran and the team. We hope to see you again soon. Happy motoring, Selina

Avaliado com 5 de um total de 5 estrelas

Friendly efficient and honest

12 de novembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Honda Boston

Resposta da Vertu Motors - Honda Boston

Good afternoon. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Avaliado com 5 de um total de 5 estrelas

Tom made us feel comfortable and welcome.

Tom made us feel comfortable and welcome while considering our purchase of a motorbility car.
He was very informative on features of the car and answered any questions we asked very well.
Thank you for a seamless experience, very much appreciated.

11 de novembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Honda Boston

Resposta da Vertu Motors - Honda Boston

Good morning Ali. Thank you so much for your kind words! We are so happy to hear that Tom was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Avaliado com 5 de um total de 5 estrelas

I had a fantastic experience with…

I had a fantastic experience with Boston Honda The customer service I received from the whole team was exceptional, particularly Sophia! I will definitely use their services again.

7 de novembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Honda Boston

Resposta da Vertu Motors - Honda Boston

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Avaliado com 3 de um total de 5 estrelas

Missing mats, feel decided

Overall experience buying the car was great, I've dealt with honda as a whole for over 10 years with no issue, and my cars always came fully equipped with mats. However, when receiving this most recent car, it had no mats, just carpet with the nodules where a mat is supposed to go. I contacted Tom who advised the manager would call me over this and I never got the call. For the cost of the car, I would expect mats to come with it as all my other ones have, and if no mats are in the car I should've been made aware, they could've at least offered to cover the cost of replacing them, as it part ex car had them, had I have know this one didn't have mats I'd have kept my mats. Disappointed at this experience.

5 de novembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Honda Boston

Resposta da Vertu Motors - Honda Boston

Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref TP3J0511 Kind regards, Liza.

Avaliado com 5 de um total de 5 estrelas

Charlotte was great.

22 de outubro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Honda Boston

Resposta da Vertu Motors - Honda Boston

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Avaliado com 3 de um total de 5 estrelas

Typical main dealer experience.

Typical main dealer experience, nice showroom and friendly staff. However they were not forthcoming re the history of the car I was buying, implying they had looked after the car when in fact it was only the last service that they did. Lauren has been helpful but she has her targets to fulfill and they glossed over detail to get the sale. Buyer beware, I was not as diligent as I should have been as I trusted this main Honda dealer. I have learnt a lot from this experience. I recently bought another Honda from Crown Honda, a family run company. A totally different and better experience.

20 de agosto de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Honda Boston

Resposta da Vertu Motors - Honda Boston

Hi Iain, Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref TP3IM3009 Kind regards, Lauren Henfrey

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais