Vertu Motors - Honda Mansfield Avaliações 

110
O TrustScore é 5 de um total de 5

4,9

Sovereign Way, NG18 4LQ Mansfield, Nottinghamshire, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Thank you Lala ! It’s been 16 years since we last bought a car and going to a car supermarket was a stressful experience. Lala at Mansfield and Sam at Derby made our experience much more relaxing.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Honda makes it very easy and relaxing takes all the stress from their customers when looking/buying a vehicle. Tom informed us with everything that was happening and what we had to do. We give Tom and... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Just picked up my Nissan Xtrail E Power from Honda Vertu Motors Mansfield. Kevin my sales man gave an excellent service and went above and beyond. The interactions I had with other members of the team... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I bought my car from Honda Mansfield. Lala was very supportive and genuinely tried her best to sort everything I asked for—she was welcoming and lovely throughout the process. However, I expected bi... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Concessionária
  2. Loja de Autopeças
  3. Mecânica de Carros
  4. Concessionária de veículos motorizados
  5. Revendedora de carros usados

Sobre Vertu Motors - Honda Mansfield

Escrito pela empresa

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Informações de contato

  • Sovereign Way, NG18 4LQ, Mansfield, Nottinghamshire, Reino Unido

  • 0344 659 9278

4,9

Excelente

O TrustScore é 5 de um total de 5

110 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 96% das avaliações negativas

Normalmente responde dentro de 24 horas

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4,9

Todas as avaliações

(110)

11.737 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Honda makes it very easy and relaxing…

Honda makes it very easy and relaxing takes all the stress from their customers when looking/buying a vehicle. Tom informed us with everything that was happening and what we had to do. We give Tom and all Honda staff 10/10 for caring about our needs and what we was looking for

7 de julho de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Honda Mansfield

Resposta da Vertu Motors - Honda Mansfield

Thank you for your wonderful review. We're delighted to hear that Tom and the team made your vehicle-buying experience easy and stress-free. Your kind words mean a lot to us, and we'll be sure to share your feedback with Tom. We appreciate your 10/10 rating and wish you many happy miles in your new Honda! 🚗😊. Kind regards, Selina

Avaliado com 5 de um total de 5 estrelas

New car purchase from Vertu

Very professional, friendly and helpful staff. Some slight communication problems, but some of that was my fault. Over all a great service. A shout out for Tom and Beth.

3 de julho de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Honda Mansfield

Resposta da Vertu Motors - Honda Mansfield

Thank you for your feedback. We’re delighted to hear that you found the team professional, friendly and helpful throughout your experience.

We appreciate your understanding regarding the communication issues and are pleased that, overall, you received great service. I’ll be sure to pass on your kind comments to Tom and Beth.

Kind regards,
Matthew

Avaliado com 5 de um total de 5 estrelas

Thank you Lala !

Thank you Lala !

It’s been 16 years since we last bought a car and going to a car supermarket was a stressful experience. Lala at Mansfield and Sam at Derby made our experience much more relaxing. We love our new HRV thank you so much.

26 de junho de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Honda Mansfield

Resposta da Vertu Motors - Honda Mansfield

Thank you for your wonderful feedback. We’re delighted to hear that Lala at Mansfield and Sam at Derby helped make your car-buying experience relaxed and enjoyable, especially after such a long time since your last purchase.

It’s great to know the team provided the support and reassurance you needed, and we’re thrilled that you’re loving your new HR-V.

Kind regards,
Matthew

Avaliado com 5 de um total de 5 estrelas

Jazz crossar purchase

Always helpful Lala was very friendly and kept informed at every stage of my purchase. I would always recommend Hona Mansfield to my friends

30 de junho de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Honda Mansfield

Resposta da Vertu Motors - Honda Mansfield

Thank you for your wonderful feedback. We’re delighted to hear that Lala provided such friendly support and kept you well informed at every stage of your purchase.
We truly appreciate your recommendation of Honda Mansfield and will be sure to pass on your kind words.
Kind regards,
Matthew

Avaliado com 5 de um total de 5 estrelas

Everything run quick and smoothly

Everything run quick and smoothly, Jack is a really nice person and help me slot out everything

26 de junho de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Honda Mansfield

Resposta da Vertu Motors - Honda Mansfield

Thank you so much for your kind words! We are so happy to hear that Jack was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina

Avaliado com 5 de um total de 5 estrelas

friendly staff

friendly staff, great product.

26 de junho de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Honda Mansfield

Resposta da Vertu Motors - Honda Mansfield

Thank you for your feedback. We’re delighted to hear you’re pleased with both the team and your vehicle.

Kind regards,
Matthew

Avaliado com 5 de um total de 5 estrelas

Very professional and efficient,

Very professional and efficient,

25 de junho de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Honda Mansfield

Resposta da Vertu Motors - Honda Mansfield

Thank you for your review — I’m really glad to hear you found the service professional and efficient. Your feedback is truly appreciated.

Many thanks,
Chloe

Avaliado com 5 de um total de 5 estrelas

Just picked up my Nissan Xtrail E Power…

Just picked up my Nissan Xtrail E Power from Honda Vertu Motors Mansfield. Kevin my sales man gave an excellent service and went above and beyond. The interactions I had with other members of the team were great. They were very helpful and professional.

27 de junho de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Honda Mansfield

Resposta da Vertu Motors - Honda Mansfield

Hi Peter,

Thank you for your great feedback.

We’re delighted to hear Kevin provided excellent service and went above and beyond during your purchase, and that the wider team were helpful and professional throughout your experience.

We really appreciate you taking the time to share your feedback and hope you enjoy your new Nissan X-Trail E Power.

Kind regards,
Danielle

Avaliado com 5 de um total de 5 estrelas

great time with our new Honda at the…

great time with our new Honda at the hand over ,it a one big family at Mansfield Honda ,all staff are great.and a great thank's to Kevin and Zack for the help Norman Maureen

26 de junho de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Honda Mansfield

Resposta da Vertu Motors - Honda Mansfield

Hi Norman and Maureen,

Thank you for your lovely feedback.

We’re so pleased to hear you had such a great handover experience and that the team at Mansfield Honda made you feel so welcome. It’s fantastic to know Kevin and Zack looked after you so well.

We hope you continue to enjoy your new Honda.

Kind regards,
Danielle

Avaliado com 5 de um total de 5 estrelas

Honest review ** after a bit of a rocky…

Honest review ** after a bit of a rocky start, mainly to do with 3rd party finance, the service I received was above and beyond my expectations. I had Kevin Wong look after my purchase of the vehicle. I am not the easiest person to deal with due to personal circumstances but Kevin did not deter from doing his upmost to help me. I chose to have delivery made on the vehicle, Kevin knew how much I needed said vehicle and chose to deliver it himself for me. I have found him to be one of the nicest people I have come across in a long time. Thank you so much for all you did for me. One very happy customer.

19 de junho de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Honda Mansfield

Resposta da Vertu Motors - Honda Mansfield

Hello Nadia,

Thank you so much for taking the time to share your honest and detailed feedback. We’re really pleased to hear that, despite the initial challenges with third-party finance, your experience with us turned out to exceed expectations.

It’s fantastic to know that Kevin looked after you so well throughout your journey. His dedication, understanding and willingness to go the extra mile – even personally delivering your vehicle – truly reflect the level of care we strive to provide every customer with.

We’ll be sure to pass your incredibly kind words on to Kevin, I know they will mean a great deal to him.

Thank you again for your review and we’re delighted to hear you’re a very happy customer.

Kind regards,
Kerry

Avaliado com 5 de um total de 5 estrelas

Great experience and attention to…

Great experience and attention to detail.So pleased with the car.Customer service was exeptional.Thoroughly professional.
Lala Pinnick is a star.

29 de maio de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Honda Mansfield

Resposta da Vertu Motors - Honda Mansfield

Hi Hedd,

Thank you for your fantastic 5-star review!

We’re delighted to hear you had such a great experience and appreciated the attention to detail. It’s wonderful to know you’re so pleased with your car and the exceptional service you received.

Lala will be thrilled with your kind words and we hope to see you again in the future!

Kind regards,
Kerry

Avaliado com 5 de um total de 5 estrelas

Seamless service from viewing to…

Seamless service from viewing to purchase. I was happy with the transaction and price for my part exchange deal.
Warm welcome by all staff who run an efficient service.

22 de junho de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Honda Mansfield

Resposta da Vertu Motors - Honda Mansfield

Good afternoon Sue,

Thank you for your kind feedback, it’s great to hear everything ran seamlessly and that you were happy with the transaction and part exchange. We’re pleased you felt welcomed and well looked after.

Kind regards,
Dean

Avaliado com 4 de um total de 5 estrelas

Very friendly knowledgable sales staff.

Very friendly knowledgable sales staff.

Finance department a bit of a let down

18 de junho de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Honda Mansfield

Resposta da Vertu Motors - Honda Mansfield

Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref TP4J2206 Kind regards, Liza.

Avaliado com 5 de um total de 5 estrelas

Absolutely first class... Kevin.. 10/10

Absolutely first class. My contact/salesperson was Kevin Wong and I have to say he was fantastic from start to finish.
He kept me informed about the process the whole way through via calls/emails...
It was a pleasure to meet him at pickup, and we had a good chat while Kevin did the formalities. He did the part exchange paperwork and inspection, handled the tax, filled the tank and did the dvla changeover too.
Once the finance was sorted beforehand, all I had to do really was send payment for the tax and petrol, then go pick it up!
He made sure I was made aware of all the warranties they offer then showed me around the car and gave me a crash course of the controls etc.
After all that, I have to say... so far I'm loving the car.
I'd definitely recommend.
10 out of 10. 😉

17 de junho de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Honda Mansfield

Resposta da Vertu Motors - Honda Mansfield

Thank you for your fantastic feedback.

We’re delighted to hear that Kevin provided a first-class experience from start to finish. It’s great to know he kept you fully informed throughout the process and made everything straightforward and stress-free — from the paperwork and part exchange to the handover on the day.

Kevin will be thrilled to hear how much you appreciated his support, the time he took to walk you through the car, and ensuring everything was clear before you drove away.

Most importantly, we’re so pleased to hear you’re loving your new car. Your recommendation and 10 out of 10 rating mean a great deal to us.

Enjoy every mile, and we hope to see you again in the future.

Kind regards,
Keith

Avaliado com 5 de um total de 5 estrelas

Oliver Street and all Vertu Honda,Mansfield staffWent to garage as my exhaust was…

Went to garage as my exhaust was blowing on my 14 year old Civic. Looking around as I awaited verdict. Oliver Street asked if he could help and was VERY efficient,helpful and friendly. The upshot was that I purchased a used Jazz-(which I also love) .

As my Civic's exhaust had completely gone and car unusable until part was fitted, Oliver managed to get all checks done and everything in place for me to drive away my new car away within 24 hours.

I was very happy with the service I received both from Oliver and, as always, from everyone at Honda in Mansfield. Thankyou Oliver and all.

6 de junho de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Honda Mansfield

Resposta da Vertu Motors - Honda Mansfield

Good morning Katie,

Thank you for your review. It’s great to hear that what started as a visit for a repair turned into such a positive and efficient experience. Oliver will be delighted to know he made such a strong impression with his helpful and friendly approach.

Getting everything sorted so quickly so you could drive away in your new Jazz within 24 hours is fantastic, and we’re so pleased you love your new car. It’s also lovely to hear your continued positive experience with the team at Mansfield.

Kind regards,
Dean

Avaliado com 5 de um total de 5 estrelas

Second hand car

Tom our sales representatives was very good. He understood what we wanted arranged a test drive and give us more information on the car that we were looking for.
After the test drive, he sourced the car we wanted from Nottingham and arranged for us to collect it on a certain day.
We felt that he was extremely knowledgeable about the car and in our view went out of his way to ensure what we got was as perfect as it could be.

13 de junho de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Honda Mansfield

Resposta da Vertu Motors - Honda Mansfield

Thank you for sharing such a lovely review. We’re delighted to hear how well Tom looked after you throughout the whole process. It’s great that he understood exactly what you were looking for, arranged a test drive, sourced the perfect car from Nottingham, and ensured everything was ready for your collection day.

Your comments about his knowledge and the extra effort he put in mean a great deal.

Many thanks,
Chloe

Avaliado com 5 de um total de 5 estrelas

Honda car Kevin Wong was absolutely amazing on sale of car from purchasing mine to buying a Honda test drive and he was up and behind Would definitely recommend Mansfield showroom plus all other staff

Kevin Wong was amazing on sale of the car He went up and behond very friendly polite and professional Also other staff we spoke to were friendly all made you feel like you were part of the family Would highly recommend Honda garage Mansfield

12 de junho de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Honda Mansfield

Resposta da Vertu Motors - Honda Mansfield

Thank you for your fantastic feedback. We’re delighted to hear that Kevin provided such friendly, professional and helpful service, going above and beyond to support you throughout your experience.

It’s also great to know that the wider team made you feel so welcome. We truly appreciate your recommendation and will be sure to pass on your kind words.

Kind regards,
Matthew

Avaliado com 5 de um total de 5 estrelas

Truly Outstanding!

My wife and I bought an approved Honda Jazz from Vertu Honda Mansfield 03/06/26 and we are delighted with the car and the whole purchasing process. In over 50 years of car ownership and many purchases nothing has come close to this dealership in our experience. We have no hesitation in recommending Vertu Honda Mansfield as outstanding in terms of value for money, product quality and customer service. The expertise, integrity and personable help of salesperson Kevin Wong was a stand out feature of buying the car and General Manager Tom Porter (who clearly leads a truly customer focused team) secured us a great deal, including part exchange. Ten out of ten across the board.

3 de junho de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Honda Mansfield

Resposta da Vertu Motors - Honda Mansfield

Good morning Mr Skinner,

Thank you for such a fantastic review. It’s wonderful to hear that you and your wife are delighted with your new Honda Jazz and that the whole experience stood out as the best you’ve had. We’re especially pleased Kevin and Tom made the process smooth and rewarding, helping you secure a great deal.

Your recommendation means a lot, and we hope you enjoy many happy miles in your new car.

Kind regards,
Dean

Avaliado com 5 de um total de 5 estrelas

Excellent service at Mansfield

My wife and I were very impressed with the advice, help and assistance we had from Kevin Wong at Mansfield Honda.
He was knowledgeable about the cars we were interested in and helpful in our choice. We would highly recommend the Honda salespeople at Mansfield

29 de maio de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Honda Mansfield

Resposta da Vertu Motors - Honda Mansfield

Good morning Brian,

Thank you for taking the time to share your experience. It’s great to hear Kevin provided such knowledgeable and helpful advice, and that he supported you both in making the right choice. I’m really pleased the team made such a positive impression.

Kind regards,
Dean

Avaliado com 5 de um total de 5 estrelas

5 stars all the way for Kevin at Honda…

5 stars all the way for Kevin at Honda Mansfield! From start to finish, the whole experience was smooth, efficient, and surprisingly stress-free. Kevin kept communication clear and consistent throughout, answered every question with patience, and somehow managed to make the process genuinely enjoyable.

Professional, helpful, and with a great sense of humor — it felt more like dealing with a knowledgeable friend than a salesperson. If you’re heading to Honda Mansfield, definitely ask for Kevin. He made what can usually be a long day actually fun. Highly recommend!

29 de maio de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Honda Mansfield

Resposta da Vertu Motors - Honda Mansfield

Thank you for such an amazing review! We’re thrilled to hear that Kevin provided a 5‑star experience from start to finish and made the whole process smooth, efficient, and even enjoyable.
It’s fantastic to know his clear communication, patience, and great sense of humour made such a positive difference — creating an experience that felt more like working with a trusted friend than a salesperson is exactly what we strive for. Kevin will be delighted to receive your kind recommendation.
We really appreciate you taking the time to share your experience, and we hope you enjoy every mile in your new car!
Kind regards,
Keith

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