Vertu Motors - Honda Plymouth Avaliações 

Such a refreshing change to find a dealer that treats customer service as a benchmark, not lip service. My initial contact with Vertu Plymouth, Daniel, was happy to answer all my questions regarding the cars condition and service history.

Trudie who handled the sale is a star. Whatever Vertu are paying her its not enough. 11/10 for her understanding of my concerns, especially since this involved a return trip from Ipswich to Plymouth. She collected me from the station - recognised how badly I needed a cuppa and then walked me round the car. Not once was I given a chunk of patronising sales patter. All my questions had direct, detailed answers. Given my experience over the preceeding few weeks in dealing with other car dealers it was refreshing to be treated like a valued customer.

The Clio was exactly as described, freshly serviced, fully valet'd with a full tank of gas and a free 12 month warranty. I am delighted with it - well worth the trip from Ipswich to collect.

This is how buying a used car should be.

Trying to contact Service Dept.
Tried from 0950 to 1100 NO contact at all.
Prerecorded voice advises to press 2 , all very well if someone is answering the phone.
Service now booked with another garage!

The care and attention shown by Kevin Wilkes was second to none. He explained current Motability arrangements and arranged a test drive with the currently available Honda Jazz model. As the controls had been updated from our previous car, this was greatly appreciated.

I recently took my Honda Civic to Vertu Honda Plymouth for a service and MOT, and since I had been considering a change, I took the opportunity to explore my options.
We’ve always been loyal to Honda at Weston Mill and have purchased several cars from Kevin Wilkes over the years. His professionalism, patience, and deep knowledge of the brand make the car-buying process effortless and enjoyable. This time, I had my heart set on a CR-V, and Kevin made sure I found the perfect one to suit my needs.
From start to finish, Kevin provided excellent service, guiding us through the available options and ensuring we had everything we needed to make an informed decision. The process was seamless, and we were delighted at how quickly we could take delivery of our new Honda CR-V.
My wife and I couldn’t be happier with our purchase, and we wouldn’t hesitate to recommend Kevin and the entire team at Vertu Honda Plymouth to anyone looking for a top-quality car-buying experience. Their professionalism, expertise, and dedication to customer satisfaction truly sets them apart.
Many thanks.
Mr & Mrs Ray Morton.

Very bad used car salesman in Plymouth. Very demeaning, not a nice person
I only waited to try and look at the car