From initial viewing through to collecting the car all staff were first class, no sales pressure placed at all, we were allowed to take our time to view and test drive. Car was all ready for collec... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
I had a great experience with Vertu and Kelson who is one of the sales advisors in Edinburgh West done everything possible to make things as easy as possible and straight forward he couldn’t have done... Ver mais
A empresa respondeu
My i20 was in for its first service today, dropped of at 8.00am , health check video sent , service done, complimentary valet , back up call to say it was ready, done dusted and spotlessly clean and... Ver mais
A empresa respondeu
Really good service from first showroom visit to handover of vehicle. There was no pressure sales and everything was made clear. Things didn't go smoothly but the team stepped up and resolved the is... Ver mais
A empresa respondeu
Detalhes da empresa
- Concessionária
- Loja de Autopeças
- Mecânica de Carros
- Concessionária de veículos motorizados
- Revendedora de carros usados
Escrito pela empresa
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide. Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers. We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands. It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey.
Informações de contato
Calder Road 390, EH11 4AS, Edinburgh, Lothain, Reino Unido
- 0344 659 7987
4,6
Excelente
104 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 96% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Dermot was very helpful and polite in…
Dermot was very helpful and polite in all his dealings with us
15 de janeiro de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Hyundai Edinburgh West
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Scott was amazing—friendly
Scott was amazing—friendly, professional, and made the whole car-buying process quick and stress-free. Highly recommend!
31 de dezembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Hyundai Edinburgh West
Thank you so much for your kind words! We are so happy to hear that Scott was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
Scott was really friendly and brilliant…
Scott was really friendly and brilliant to deal with
22 de dezembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Hyundai Edinburgh West
Thank you so much for your kind words! We are so happy to hear that Scott was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
Dermot is very friendly and patient…
Dermot is very friendly and patient with me let me look inside 3 cars. He is approachable. Was great on test drive. Good at talking me through all policies.
4 de dezembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Hyundai Edinburgh West
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
Great customer service
Great customer service, delivered on everything that was promised.
22 de dezembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Hyundai Edinburgh West
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
Great sales person
Great sales person. Good pleasant manner, explained everything, answered questions well, but was not 'pushy'. Showroom was well laid out with a great range of vehicles and was clean and tidy.
17 de dezembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Hyundai Edinburgh West
Good afternoon Edward. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Dean
Excellent service from the sales team at Vertu Hyundai Edinburgh West.
Junior and the sales team at Vertu Hyundai Edinburgh West were very helpful at all stages of the purchase of my new car.
16 de dezembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Hyundai Edinburgh West
Thank you so much for your kind words! We are so happy to hear that Junior was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
THOROUGHLY enjoyed buying my Hyundai…
THOROUGHLY enjoyed buying my Hyundai i10 from Dermott at Vertu. Both he and Scott listened to me and came up with the ideal car for me . Dermott took me for a trial spin and was extremely knowledgeable in every respect. I would highly recommend Vertu for steering me towards the perfect car without any pressure.
27 de novembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Hyundai Edinburgh West
Good afternoon Margaret. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Dermott, Scott and the team. We hope to see you again soon. Happy motoring, Dean
New Hyundai Inster purchase
From initial contact with Vertu Hyundai Edinburgh West to car collection day, the communication from all members of staff was exceptional. Not once did I feel out of the loop.
As this was my first EV, I wanted to ensure that the Hyundai Inster was going to work for me. Following a good walk through the car in the showroom, I was let loose with the demonstrator to simulate my commute.
Collected my new car 7 days later to a thorough handover, nicely valeted and a full battery.
Drove 73 miles home with no issues and delighted with the car.
Thank you to all involved.
29 de novembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Hyundai Edinburgh West
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn
We found the company easy to deal with.
We found the company easy to deal with. The staff were excellent throughout the process of buying the car. They kept us updated with information and delivered on time as given. Junior Gausden in particular was excellent. Also thanks to his manager Darren.
21 de novembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Hyundai Edinburgh West
Thank you so much for your kind words! We are so happy to hear that Junior was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
Amazing customer service
Amazing customer service, kelson was really helpful start to finish. Helped throughout the process to choose the right car and the spec i was after. Would reccomend to anyone
21 de novembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Hyundai Edinburgh West
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Great Negotiations
They were able to compromoise with the monthly payments on the car when the original quotation was too high as they knew that I loved the car. Thank you so much to Kelson and the rest of the dealers for their help in this amazing purchase!
15 de novembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Hyundai Edinburgh West
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
V good salesman
V good salesman. Went the extra mile - we had a registration problem with Edinburgh Council’s parking scheme and he managed to solve it by actually contacting a person ONLINE!
14 de novembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Hyundai Edinburgh West
Good morning. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
Well what can i say but top notch…
Well what can i say but top notch service.
Brought my car in due to a noise in my rear wheel. I was supposed to drop it off and pick up a courtesy car but as i had travelled from Glasgow and had to be back early i asked if my car could be seen to quickly. The service manager came out and said he could get my car up on the ramp in 40 minutes so i agreed. They fixed the issue with the car and even washed and hoovered my car for me in no time knowing i was in a hurry. All the service staff were also lovely. Great customer service from them all.
13 de outubro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Hyundai Edinburgh West
Good afternoon Nisha. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
Mokka review from sighthill
I was very happy how I was approached by dermont was asked i needed any help and says I will just be over here if you have any questions and left me to browse witch myself I think that's best approach
17 de outubro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Hyundai Edinburgh West
Thank you so much for your kind words! We are so happy to hear that Dermont was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
Kelson was extremely helpful and very…
Kelson was extremely helpful and very knowledgeable when ordering my new car. Kelson made sure the car was ready for our preferred handover day. He also helped us through the registration process. Kelson himself finalised the hand over and was very friendly and extremely knowledgeable about the car and settings. Over all a very pleasurable experience.
17 de outubro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Hyundai Edinburgh West
Thank you so much for your kind words! We are so happy to hear that Kelson was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
Went in off the cuff to be met by a…
Went in off the cuff to be met by a young salesman called Dale , he was superb to deal with from first contact until car was handed over . Definitely would recommend, no hard sale no silly figures no silly talk just a decent straight forward experience.
9 de outubro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Hyundai Edinburgh West
Good morning, Mr Wallace. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
I contacted this company after viewing…
I contacted this company after viewing a car on the website. Dale the salesman took care of everything for me including personally delivering my new car.
Nothing was too much trouble and I would highly recommend them.
7 de outubro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Hyundai Edinburgh West
Good morning, Wendy. Thank you so much for your kind words! We are so happy to hear that Dale was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
Well Done Vertu Sighthill
Purchased a new vehicle from Vertu Sighthill this week.Very smooth and efficient process from start to finish. Delighted with my new Hyundai Tucson and would highly recommend Vertu.
3 de outubro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Hyundai Edinburgh West
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe
Scott was fantastic and helped me get…
Scott was fantastic and helped me get the car I wanted!
29 de setembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Hyundai Edinburgh West
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
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