The Vertu Motors team at Hyundai Sunderland was warm, friendly, and very welcoming from the moment we walked in . They listened to what we needed without any high pressure sales tactics. Sales... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoWessington Way, Castletown, SR5 3NX Sunderland, Tyne & Wear, GB
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Veja o que dizem as avaliações
I have purchased 5 vehicles now over the last 6 years and always receive 5 star treatment from the sales team, in particular John goldsmith who talked me through all the options available to me which... Ver mais
A empresa respondeu
I purchased a 3 year old green Fiat 500 Dolcevita on 19th December. Within a couple of days I found that the key did not always engage when I tried to start the car and sometimes it took several goes... Ver mais
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Ash and Philip were friendly and very helpful as well as knowledge about the Hyundai cars as I had some specific questions about the i20. Nothing was to much trouble - great service and price. Very ha... Ver mais
A empresa respondeu
Detalhes da empresa
- Concessionária
- Loja de Autopeças
- Mecânica de Carros
- Concessionária de veículos motorizados
- Revendedora de carros usados
Sobre Vertu Motors - Hyundai Sunderland
Escrito pela empresa
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Informações de contato
Wessington Way, Castletown, SR5 3NX, Sunderland, Tyne & Wear, Reino Unido
- 0330 108 8733
4,8
Excelente
70 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 96% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fast & efficient service
Fast & efficient service. Helped greatly that car could be delivered to my home. Delivery driver was helpful & called the day before to confrim arrangements.
11 de dezembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Hyundai Sunderland
Good afternoon, Iain . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
Staff were professional d helpful
Staff were very professional and helpful
12 de dezembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Hyundai Sunderland
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe
I recently purchased a 2020 Honda HR-V…
I recently purchased a 2020 Honda HR-V Sport from Vertu Hyundai Sunderland, and overall I’m very happy with the car. They have a great selection of vehicles, and I don’t regret choosing mine at all. Their team was quick to respond to my emails and the customer service in the showroom was friendly and helpful.
However, if you plan to use external finance, be aware that the process may not be as smooth, and this may not be the place to expect any discounts.
Still, the car quality and in-showroom service were solid, and I appreciate their professionalism.
10 de dezembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Hyundai Sunderland
Good afternoon Bibek. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Dean
New Santa Fe -
Staff were easy to liaise with and my car was delivered ahead of the original date.
25 de novembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Hyundai Sunderland
Good morning. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
Jordan was Very helpful from start to…
Jordan was Very helpful from start to finish. All information at hand very polite and professional lovely experience.
14 de novembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Hyundai Sunderland
Good morning Tony. Thank you so much for your kind words! We are so happy to hear that Jordan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Jordan McGill and colleagues
Our sales representative was most helpful and was able to answer all the questions we asked. During the handover period Jordan helped use with the technology of the car giving useful tips so we could make best use of our portable devices to monitor the car to our advantage.
22 de outubro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Hyundai Sunderland
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
Excellent service
The staff were very friendly and helpful.
They listened to my requirements and sorted out a satisfactory deal. Alan Harrop was very professional
6 de outubro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Hyundai Sunderland
Good afternoon Haydn. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Alan and the team. We hope to see you again soon. Happy motoring, Kerry
Hyundai @ Vertu Sunderland
Sales team, especially Jordan McGill were friendly, courteous and very helpful. At no point did we feel pressured into making a decision. Once we’d made the decision to part exchange, we were offered a great deal and Jordan made the process of the deal very easy, explaining in detail every step of the way. We are very happy with our new Hyundai Kona and with service received at Sunderland Vertu
30 de setembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Hyundai Sunderland
Good afternoon Tom. Thank you so much for your kind words! We are so happy to hear that Jordan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Great Service!
Great service from the start. Team very helpful and kept up to date throughout the process. Would recommend.
30 de setembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Hyundai Sunderland
Good morning Laura. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
Great customer service
Great customer service at this branch. All the staff are helpful and friendly and I am really happy with the car!
6 de setembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Hyundai Sunderland
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith
Great service
Great service, very friendly and helpful staff when deciding on purchasing the car. Nothing was a problem, went the extra mile to ensure a hassle free handover. Very happy with the overall service.
4 de setembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Hyundai Sunderland
Good morning Jeffrey. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
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