Vertu Motors - Kia Barnsley Avaliações 

104
O TrustScore é 5 de um total de 5

4,8

Oakwell View, Pontefract Road, S71 1HH Barnsley, South Yorkshire, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Really helpful and patient staff.Nothing seemed too much trouble for Andy and Dean. Very different treatment from my experience with a different Vertu dealer.(not a Kia dealership)

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My experience at Vertu Kia Barnsley was cracking because the EV6 was in excellent condition and at a great price. Service was excellent; Chloe was very helpful. I asked a lot of questions, and they w... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

A refreshing change in buying a car - the team at Vertu Motors was very helpful and friendly. Andy was very efficient and personable. I was trading in my old car and purchasing a new one. He was very... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

All staff at Kia Barnelsy went above and beyond to make the whole experience enjoyable and exciting. I couldn't be happier with my new car and it will definitely be my first choice for any future purc... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Concessionária
  2. Loja de Autopeças
  3. Mecânica de Carros
  4. Concessionária de veículos motorizados
  5. Revendedora de carros usados

Sobre Vertu Motors - Kia Barnsley

Escrito pela empresa

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Informações de contato

  • Oakwell View, Pontefract Road, S71 1HH, Barnsley, South Yorkshire, Reino Unido

  • 0330 012 2019

4,8

Excelente

O TrustScore é 5 de um total de 5

104 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 96% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(104)

13.279 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Had the best experience at the barnsley…

Had the best experience at the barnsley branch, craig white guided me through every step start to finish and made the experience so stress free. He went the extra mile and couldnt recommend the whole team enough.

15 de dezembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Kia Barnsley

Resposta da Vertu Motors - Kia Barnsley

Good morning Hollie. Thank you so much for your kind words! We are so happy to hear that Craig was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Avaliado com 5 de um total de 5 estrelas

Everything was excellent

Everything was excellent, Joe was really helpful and nothing too much trouble and he explained everything, he is surely an asset to Vertu Kia Barnsley.

8 de dezembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Kia Barnsley

Resposta da Vertu Motors - Kia Barnsley

Thank you so much for your kind words! We are so happy to hear that Joe was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina

Avaliado com 5 de um total de 5 estrelas

Great experience

Craig, the salesperson we interacted, was really good and definetly had a massive contribution to making the purchase of a car a positive experienve.

6 de dezembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Kia Barnsley

Resposta da Vertu Motors - Kia Barnsley

Good afternoon, Mihai. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle

Avaliado com 5 de um total de 5 estrelas

Happy Vertu (Kia) customer.

Vertu Barnsley were an absolute pleasure to deal with. I found them knowledgable, helpful and fair. Importantly, I never felt rushed or under any pressure to commit to buying a vehicle from them.

9 de dezembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Kia Barnsley

Resposta da Vertu Motors - Kia Barnsley

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Avaliado com 5 de um total de 5 estrelas

Excellent service Joe

Excellent service throughout from Joe Britton our salesman
Giving a personal service and listened to what we wanted and delivered

5 de dezembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Kia Barnsley

Resposta da Vertu Motors - Kia Barnsley

Thank you so much for your kind words! We are so happy to hear that Joe was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Avaliado com 5 de um total de 5 estrelas

Vertu Motability

The staff are very thorough and friendly, I wouldn't go anywhere else.

29 de novembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Kia Barnsley

Resposta da Vertu Motors - Kia Barnsley

Good afternoon. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Avaliado com 5 de um total de 5 estrelas

Trooper from craig

Craig at kia has done a brill job n I love my new trooper thanks everyone

1 de dezembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Kia Barnsley

Resposta da Vertu Motors - Kia Barnsley

Good morning. Thank you so much for your kind words! We are so happy to hear that Craig was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Avaliado com 5 de um total de 5 estrelas

Excellent delivery service and…

Excellent delivery service and everything from ordering and receiving was brilliant and the staff are excellent

28 de novembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Kia Barnsley

Resposta da Vertu Motors - Kia Barnsley

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe

Avaliado com 5 de um total de 5 estrelas

Amazing staff at Barnsley can not do…

Amazing staff at Barnsley can not do enough for you highly recommend this kia dealership

11 de novembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Kia Barnsley

Resposta da Vertu Motors - Kia Barnsley

Good morning. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Avaliado com 5 de um total de 5 estrelas

Excellent Service

Kia Sportage Hybrid GT Line S
The whole handover/collection procedure was achieved in the most efficient and professional manner. At both of our visits to the show room we were immediately offered refreshments and were made to feel welcome. Chloe Howes, our contact and sales executive, had given us the choice of day and time for the collection and was ready and waiting upon our arrival. The car had been brought into the showroom for presentation and I suspect that we spoilt the effect by arriving 10 minutes early. Chloe's knowledge of the vehicle and its functionality was exemplary and she was able to answer all my questions and provide me with sufficient information and instruction to operate all the necessary controls for the drive home. We even had our photo taken in front of the car before it was driven out of the show room. I have no reservations in recommending Vertu Kia, and Chloe Howes in particular, to anyone purchasing a new Kia.

24 de outubro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Kia Barnsley

Resposta da Vertu Motors - Kia Barnsley

Thank you so much for your kind words! We are so happy to hear that Chloe was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Avaliado com 5 de um total de 5 estrelas

Excellent service very friendly and…

Excellent service very friendly and helpful staff.
Luke Evans at Kia Barnsley was very patient with me, explaining everything to me and setting my car up for me

24 de outubro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Kia Barnsley

Resposta da Vertu Motors - Kia Barnsley

Thank you so much for your kind words! We are so happy to hear that Luke was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe

Avaliado com 5 de um total de 5 estrelas

Great service…

Helpful and professional from start to finish

18 de outubro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Kia Barnsley

Resposta da Vertu Motors - Kia Barnsley

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Avaliado com 5 de um total de 5 estrelas

Amazing experience!

Our salesman Craig, gave us nothing but an amazing experience. From our initial visit to collecting our new car, Craig was professional, knowledgeable and overall a lovely guy. His customer service and work ethic was amazing. Very happy with our experience and will certainly be back in the future.

8 de outubro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Kia Barnsley

Resposta da Vertu Motors - Kia Barnsley

Good afternoon Laura. Thank you so much for your kind words! We are so happy to hear that Craig was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Avaliado com 5 de um total de 5 estrelas

Purchasing our new car Sun Ray

Having suddenly found ourselves needing a new car,feeling overwhelmed and stressed , we were introduced to Craig, from then onwards Craig and the team at Vertu Barnsley helped us through the process, taking away the stress and having answers to all my concerns and queries.
Everything went to plan , Craig’s relaxed friendly personality put me at ease and gave me confidence to complete the sale

9 de outubro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Kia Barnsley

Resposta da Vertu Motors - Kia Barnsley

Good morning, Jill. Thank you so much for your kind words! We are so happy to hear that Craig was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle

Avaliado com 3 de um total de 5 estrelas

I bought a 2nd hand car and was…

I bought a 2nd hand car and was promised the small scratches would be dealt with only to find the manager decided otherwise . Not all had been done upon final payment . After having a discussion I was simply told you can have your money back we can sell this car to anyone , not really good customer care from a multi million pound company . The only thing that made me continue was the fact that Craig the original sales guy was brilliant . There appears to be a very different lack of communication from senior management to shop floor staff ( take the money and run attitude ) and a failure to put the customer first

29 de setembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Kia Barnsley

Resposta da Vertu Motors - Kia Barnsley

Good afternoon Mark. Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. The management team will reach out to you soon.

Kind regards
Geoff Wicks

Avaliado com 5 de um total de 5 estrelas

Over the moon with my brand new EV3…

Over the moon with my brand new EV3 and the team at kia barnsley. From start to finish the service was enjoyable and stress free and you are treated like a friend not a customer. Cant recommend Craig, Dean and Jake enough. They go above and beyond and keep you updated throughout. I would highly recommend these guys. If you want great service this is the place to buy from. Thank you all again, kelly xx

27 de setembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Kia Barnsley

Resposta da Vertu Motors - Kia Barnsley

Thank you so much for your kind words! We are so happy to hear that Craig, Dean and Jake was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Avaliado com 5 de um total de 5 estrelas

5 star experience

Well where to start . What an absolute pleasure it was to buy my first ever car and my mums car. We had Chloe as our sales assistant and she was a star , she made our journey so easy and enjoyable . We would definitely recommend Kia Vertu at Barnsley to anyone. We are so grateful for your service and your hot chocolate 🤣!

19 de setembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Kia Barnsley

Resposta da Vertu Motors - Kia Barnsley

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Avaliado com 5 de um total de 5 estrelas

My new aygo x

Great service simon was amazing always telephoned me back very supportive thankyou all

16 de setembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Kia Barnsley

Resposta da Vertu Motors - Kia Barnsley

Positive Reviews – Staff member mentioned.
Thank you so much for your kind words! We are so happy to hear that Simon was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe

Avaliado com 5 de um total de 5 estrelas

Absolutely superb service and awesome car

Absolutely superb service from beginning to end. Made me feel like a special customer! The car is a dream - highly recommend Vertu Barnsley. Craig and Jake are legends. Thank you all

12 de setembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Kia Barnsley

Resposta da Vertu Motors - Kia Barnsley

Hi Georgia. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Craig, Jake and the team. We hope to see you again soon. Happy motoring, Kerry

Avaliado com 5 de um total de 5 estrelas

Great customer service i did not expect…the unveiling of the new car

Great customer service i did not expect to unveil my new thanks to Craig and all the guys at vertu kia Barnsley for the experience

9 de setembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Kia Barnsley

Resposta da Vertu Motors - Kia Barnsley

Thank you so much for your kind words! We are so happy to hear that Craig was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

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