Vertu Motors - Land Rover Exeter Avaliações 

105
O TrustScore é 4.5 de um total de 5

4,7

6 Matford Way, Land Rover, Matford, EX2 8FN Exeter, Devon, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The whole experience at JLR Exeter was fantastic from start to finish. We were treated like royalty and Ryan Duncan went above and beyond. He is a true asset to the team and we couldn’t recommend him... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Jonny Redfern and his team were awesome to work with super quick and got the car turned round for delivery in less than 24 hours, really over the moon with the purchasing process. I have been buying c... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Extremely pleased with our Land Rover Range Rover Sport Auto Diesel vehicle purchased from Vertu Land Rover at Matford Exeter, the service was brilliant. We were welcomed and looked after by all t... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had an enjoyable car-buying experience at Land Rover, Exeter. The Sales Executive was Henry Favre, - clearly a very able young man whose priority was the care of the customer . It was relaxing and... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Concessionária
  2. Loja de Autopeças
  3. Mecânica de Carros
  4. Concessionária de veículos motorizados
  5. Revendedora de carros usados

Sobre Vertu Motors - Land Rover Exeter

Escrito pela empresa

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Informações de contato

  • 6 Matford Way, Land Rover, Matford, EX2 8FN, Exeter, Devon, Reino Unido

  • 0330 012 2306

4,7

Excelente

O TrustScore é 4.5 de um total de 5

105 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 96% das avaliações negativas

Normalmente responde dentro de 24 horas

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4,7

Todas as avaliações

(105)

13.088 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

The whole process from start to car…

The whole process from start to car collection was flawless. Jonathan was an absolute star, and nothing was too much trouble for him. This was probably the best car collection i have experienced. I will be buying my next car from the team at Land Rover Vertu Exeter. Well done

16 de janeiro de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Land Rover Exeter

Resposta da Vertu Motors - Land Rover Exeter

Thank you so much for your kind words! We are so happy to hear that Jonathan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Avaliado com 5 de um total de 5 estrelas

Staff are really nice

Staff are really nice, really helpful in a relaxed environment, a pleasurable experience all round.

14 de janeiro de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Land Rover Exeter

Resposta da Vertu Motors - Land Rover Exeter

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Avaliado com 5 de um total de 5 estrelas

The sales team are warm and welcoming

The sales team are warm and welcoming, and helped us find the right car, rather than try and push something we did not want. Very good communication throughout the process and helped us even though we changed our mind on a number of things.

3 de janeiro de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Land Rover Exeter

Resposta da Vertu Motors - Land Rover Exeter

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith

Avaliado com 5 de um total de 5 estrelas

Buying a Land Rover Defender

Easy process from start to finish. Our sales chappie was Gary Keenor whom we couldn’t fault. We found him to be friendly, efficient, professional, helpful and knowledgeable.

22 de dezembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Land Rover Exeter

Resposta da Vertu Motors - Land Rover Exeter

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Avaliado com 5 de um total de 5 estrelas

Very good customer experience

Very good customer experience

19 de dezembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Land Rover Exeter

Resposta da Vertu Motors - Land Rover Exeter

Good afternoon Aman. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Avaliado com 5 de um total de 5 estrelas

Stuart was simply fantastic

Stuart was simply fantastic. Purchased the car remotely and Stuart did all the checks for me to include test driving it himself and then arranging me multiple videos to save my a 350 mile journey to go and look at the car and he also went out of his way to arrange trailered delivery to the North East from Exeter. Car arrived in immaculate condition as described and Stuart kept us updated through the whole process. Car arrived on time and as described and the Vertu Honda dealer where it was delivered to where also very helpful in the handover process. Ryan called me on the day of handover as Stuart was off and he made all the statements to paperwork and set me up on the Land Rover app. Seamless from start to finish.

18 de dezembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Land Rover Exeter

Resposta da Vertu Motors - Land Rover Exeter

Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Stuart, Ryan and the team. We hope to see you again soon. Happy motoring, Selina

Avaliado com 5 de um total de 5 estrelas

‘26 model year Defender 90

I have had a great experience dealing with Exeter Vertu Land Rover. Gary Keenor made the whole process really easy for me. Looking forward to enjoying my new Defender 90. Phil Smith

5 de dezembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Land Rover Exeter

Resposta da Vertu Motors - Land Rover Exeter

Thank you so much for your kind words! We are so happy to hear that Gary was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Avaliado com 5 de um total de 5 estrelas

Buying a new car, visit VERTU

Staff know the vehicles extremely well, and could answer all questions without hesitation. No pressure to buy, and the process of purchasing the car was efficient, slick, and explained at each stage. Ryan was excellent!!

1 de dezembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Land Rover Exeter

Resposta da Vertu Motors - Land Rover Exeter

Thank you so much for your kind words! We are so happy to hear that Ryan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Avaliado com 5 de um total de 5 estrelas

Everything was perfect

Everything was perfect! Thank you Stuart Hopkins!

24 de novembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Land Rover Exeter

Resposta da Vertu Motors - Land Rover Exeter

Good morning Harish. Thank you so much for your kind words! We are so happy to hear that Stuart was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Avaliado com 5 de um total de 5 estrelas

Absolutely outstanding experience 5*

Absolutely outstanding experience at Vertu, and a special mention has to go to John Ashman for delivering what must be the best customer service we’ve ever received when car shopping.
We originally popped in just to check boot space on a couple of nearly-new and used models we thought were within our budget. We weren’t expecting much attention – after all, we were only looking second-hand. John couldn’t have been more welcoming or helpful if we’d walked in ready to buy the top-spec demonstrator outright.
He spent ages with us, answering every question, and then casually ran the numbers on the latest offers. Turns out the deals on new cars were so good that we could actually afford the exact specification we wanted brand-new for pretty much the same monthly cost as the used ones we’d been looking at. No hard sell, no pressure, just honest advice and proper expertise.
If you’re anywhere near Vertu Land Rover in Exeter ask for John – he’s a credit to the dealership and made us feel genuinely valued from the moment we walked in. Can’t recommend highly enough! ⭐⭐⭐⭐⭐

22 de julho de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Land Rover Exeter

Resposta da Vertu Motors - Land Rover Exeter

Thank you so much for your kind words! We are so happy to hear that John was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Avaliado com 5 de um total de 5 estrelas

Having found the perfect svr

Having found the perfect svr
online I took ownership in less than a week. From the first contact to buying was seamless with great customer service. I would like to thank Gary and Peter for the great service, Nick

11 de novembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Land Rover Exeter

Resposta da Vertu Motors - Land Rover Exeter

Good afternoon Nick. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Gary, Peter and the team. We hope to see you again soon. Happy motoring, Dean

Avaliado com 1 de um total de 5 estrelas

Every time I visit this shambles..

Every time I visit this shambles I end up sitting and waiting for half an hour or more - today Land Rover assist organised a curtesy car booked me a taxi as the vehicle was ready to collect from 2pm. Taxi was late so I didn’t arrive till almost 3… arrive and was told nothing is arranged for you, it’s going to be half and hour to 40 minutes.
Haven’t even been offered a coffee at this point..

I’ve never had this issue with Roger young.

27 de outubro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Land Rover Exeter

Resposta da Vertu Motors - Land Rover Exeter

Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref TP1J2710 Kind regards, Keith

Avaliado com 5 de um total de 5 estrelas

Fantastic dealership

Jonathan Redfern found a fantastic car that suited our needs perfectly and was available without having to wait for manufacture. He's very personable and made us feel completely at ease. The buying process was so quick and simple and Jonathan set up everything to get us on the road as soon as possible. We've had service from this dealership previously and have had such great experience with all the staff. The decision to buy a new vehicle at Vertu Exeter was easy and we look forward to a long association.

23 de outubro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Land Rover Exeter

Resposta da Vertu Motors - Land Rover Exeter

Thank you so much for your kind words! We are so happy to hear that Jonathan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Avaliado com 5 de um total de 5 estrelas

Stuart was very helpful and…

Stuart was very helpful and knowledgeable. He was very professional and a credit to vertu

20 de outubro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Land Rover Exeter

Resposta da Vertu Motors - Land Rover Exeter

Good afternoon Mr Stone. Thank you so much for your kind words! We are so happy to hear that Stuart was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Avaliado com 5 de um total de 5 estrelas

Vertu Range Rover Exeter

Vertu Range Rover Exeter. We recently purchased our Range Rover Evoque used car from Range Rover Exeter and on doing so we received Excellent customer care service from the start to the completion collection day and also arranged for the camera equipment to be repaired nearby to us.

20 de setembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Land Rover Exeter

Resposta da Vertu Motors - Land Rover Exeter

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn

Avaliado com 5 de um total de 5 estrelas

Worth travelling 100 miles to buy a car

This was my first experience of owning an EV vehicle, I visited a number of local dealers, independent and manufacturer approved, this was the first dealer that treated me as a potential valued customer and made me feel welcome without the over burdening sales pressure, letting the car do the selling.

I had been looking to replace my F Pace with an I Pace, all the vehicles I had looked at locally had defects in some way and clearly not described honestly, I decided to look further afield and found a vehicle in Land Rover Exeter, it looked good on the dealers website so I paid the £99 deposit late one evening, the following morning I received a call from the salesman who was able to answer all my questions so I arranged to travel 100 miles two days later to take a look. To my surprise based the car was exactly as described, the test drive sold me the car and I made arrangements to collect a few days later. This time I travelled to Exeter by train and was collected at the station, the car had been excellently prepared, couldn't fault the preparation, a couple of things had been put right and the car was in the showroom ready, fully charged ready to go.

I was shown around the vehicle, everything was very well explained, the Sales Manager introduced himself and using his words made me feel I was a part of their family. The whole process made me feel like a valued customer.

I drove home 105 miles, my first long trip in an EV, delightful car to drive. I would highly recommend this dealer, well worth travelling 100 miles to visit.

8 de outubro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Land Rover Exeter

Resposta da Vertu Motors - Land Rover Exeter

Good morning Jeff. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Avaliado com 5 de um total de 5 estrelas

Great service

Great service from Gary and Helen on buying my new Range Rover. They explained the process clearly and were very professional.

8 de outubro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Land Rover Exeter

Resposta da Vertu Motors - Land Rover Exeter

Good afternoon Megan. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Avaliado com 5 de um total de 5 estrelas

Ryan was exceptional from start to…

Ryan was exceptional from start to finish. A complex sake with two cars traded in and also dealing with SMART repair insurance there was absolutely nothing that Ryan would not assist with; he was brilliant during my first purchase from LR but this time he took it to another level. Buying a car with Ryan was and extremely pleasurable and smooth experience, highly recommended.

27 de setembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Land Rover Exeter

Resposta da Vertu Motors - Land Rover Exeter

Thank you so much for your kind words! We are so happy to hear that Ryan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Avaliado com 5 de um total de 5 estrelas

True professionals from start to…

True professionals from start to finish.

My experience with Vertu was exceptional, all the staff were very attentive, Anthony was brilliant, he listened to our needs and left no questions unanswered.
The managers came to introduce themselves and gave us a personal thank you as we left with our purchase.

A great experience and I would certainly recommend.

23 de setembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Land Rover Exeter

Resposta da Vertu Motors - Land Rover Exeter

Thank you so much for your kind words! We are so happy to hear that Anthony
was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Avaliado com 5 de um total de 5 estrelas

A special experience.

Buying my new Discovery sport from Vertu Jaguar Land Rover in Exeter was superb from start to finish.

Jonathan Redfern was great, he went through every possible option to find exactly the right car and deal for me.

The service was excellent and I wouldn’t hesitate to recommend him to anyone looking for a new car. It was a truly memorable experience.

22 de setembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Land Rover Exeter

Resposta da Vertu Motors - Land Rover Exeter

Thank you so much for your kind words! We are so happy to hear that Jonathan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

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