It was great experience, we had Owen at Toyota Hamilton looked after us. Everything went very smooth and quick. Friendly,knowledge and took us through the entire process. We checked the car on Tuesda... Ver mais
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Veja o que dizem as avaliações
Cannot be any happier with the experience of working with the guys at Vertu Hamilton. A pleasure from start to finish and no questions unanswered. Everyone was pleasant and accommodating. Second... Ver mais
A empresa respondeu
Very friendly staff. Young guy who dealt with us was fantastic, very friendly, professional and polite. A credit to the company.
A empresa respondeu
Visited dealers twice. On both occasions I spoke to Yoan who was pleasant and helpful - clarified car features and the care package when I did not understand. I looked at and sat in a couple of other... Ver mais
A empresa respondeu
Detalhes da empresa
- Concessionária
- Loja de Autopeças
- Mecânica de Carros
- Concessionária de veículos motorizados
- Revendedora de carros usados
Escrito pela empresa
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide. Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers. We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands. It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey.
Informações de contato
Whistleberry Road, ML3 0EJ, Hamilton, Lanarkshire, Reino Unido
- 0344 659 7992
4,6
Excelente
37 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 96% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very friendly staff
Very friendly staff. Young guy who dealt with us was fantastic, very friendly, professional and polite. A credit to the company.
3 de julho de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Mazda Hamilton
Hi Jim,
Thank you for your feedback.
It's great to hear you found the team so friendly and welcoming. We're especially pleased that the member of staff who looked after you was professional, polite and made such a positive impression.
Kind regards,
Danielle
Great Experience - Yaris
It was great experience, we had Owen at Toyota Hamilton looked after us. Everything went very smooth and quick. Friendly,knowledge and took us through the entire process. We checked the car on Tuesday, by Friday we picked it up with all finance everything approved.
We were happy and satisfied with the customer service.
12 de junho de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Mazda Hamilton
Good afternoon Ahmad,
Thank you for your review. It’s great to hear you had such a positive experience with Owen, and that everything was handled so smoothly and efficiently from your first visit through to collection.
We’re pleased that the process felt quick, friendly, and well explained throughout, and that everything was ready within such a short timeframe. It’s fantastic to know you’re happy and satisfied with the service you received.
Kind regards,
Dean
Cannot be any happier with the…
Cannot be any happier with the experience of working with the guys at Vertu Hamilton.
A pleasure from start to finish and no questions unanswered.
Everyone was pleasant and accommodating.
Second time using this team and will definately be back.
Thanks to Owen for all his help and Aimee for dog sitting whilst I got the details for picking up my car. Nothing a hassle. Well done again guys.
12 de junho de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Mazda Hamilton
Good afternoon Louise,
Thank you for your wonderful review. It’s fantastic to hear that your experience with the team at Hamilton was such a pleasure from start to finish, and that everything felt easy and well supported.
We’re especially pleased that Owen provided such great assistance and that Aimee went the extra mile too — even helping with dog sitting! It’s those personal touches that really make a difference.
We truly appreciate your continued loyalty and look forward to welcoming you back again in the future.
Kind regards,
Dean
I dealt with Neil at the dealership and…
I dealt with Neil at the dealership and his customer service was outstanding, no sales pressure whatsoever just genuine honest guy. The car itself was a great deal, would definitely recommend buying a car from here.
18 de maio de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Mazda Hamilton
Good morning Hugh,
Thank you for your review. It’s great to hear that Neil provided such outstanding, honest service with no pressure, making the experience so positive. We’re also pleased you were happy with the deal on your car, and we really appreciate your recommendation.
Kind regards,
Dean
Very good customer service
Very good customer service, the whole process was quick and easy, Thank you katie.
27 de maio de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Mazda Hamilton
Hi there,
Thank you for your fantastic review! We’re delighted to hear you received very good customer service and that the whole process was quick and easy.
It’s great to know Katie looked after you so well.
We hope you’re enjoying your new car, and thank you again for choosing Vertu!
Kind regards,
Kerry
Yoan was helpful throughout the whole…
Yoan was helpful throughout the whole process. Would definitely recommend vertu Hamilton.
11 de maio de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Mazda Hamilton
Good afternoon John,
Thank you for your feedback. It’s great to hear Yoan supported you throughout the process and made everything straightforward. We really appreciate your recommendation.
Kind regards,
Dean
As usual I was professionally supported…
As usual I was professionally supported by Terry throughout the process of transiting from PCP to HP policy for another car.
The process was stress free and excellent!
Thank you Terry.
9 de maio de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Mazda Hamilton
Thank you for your feedback. We’re delighted to hear that Terry once again provided professional and stress‑free support while helping you transition from a PCP to an HP agreement. It’s great to know the process was handled so smoothly and to such a high standard. Your kind comments will be shared with Terry and are very much appreciated.
Kind regards,
Matthew
Consumer services was great and the car…
Consumer services was great and the car working fine has I expected
1 de maio de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Mazda Hamilton
Hi there,
Thank you for your feedback. We're really pleased to hear that the customer service was great and that the car is performing exactly as you expected. Your comments are truly appreciated.
Kind regards
Dawn
A relaxed experience
Visited dealers twice. On both occasions I spoke to Yoan who was pleasant and helpful - clarified car features and the care package when I did not understand. I looked at and sat in a couple of other cars to compare with my preferred choice. No pressure to do the deal at any point. When purchasing, Yoan showed me his check list as we ran through it then a last chat in the car going over sat nav and other controls before I drove away.
20 de abril de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Mazda Hamilton
Dear Alan,
Thank you for taking the time to share your detailed feedback. We’re delighted to hear that your experience was so positive across both visits and that Yoan provided pleasant, helpful and pressure‑free support throughout.
It’s great to know that he took the time to clearly explain the vehicle features, care package and controls, and that you felt comfortable comparing options without any pressure to proceed. We’re also pleased to hear that the handover was thorough and helped you feel confident before driving away.
Your kind comments will be shared with Yoan and the team at Mazda Hamilton. Thank you again for choosing us.
Kind regards,
Liza
Our sales rep Cameron Stewart was very…
Our sales rep Cameron Stewart was very helpful and answered all our questions and nothing was a bother for him.
20 de março de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Mazda Hamilton
Hi there,
Thank you for taking the time to leave your feedback. I’m really pleased to hear that Cameron Stewart was so helpful and that he made the experience smooth by answering all your questions with nothing being too much trouble. He’ll be delighted to know his support made such a positive impact.
We truly appreciate your kind words.
Kind regards,
Keith
Right from the moment I walked in I was…
Right from the moment I walked in I was made welcome, I was introduced to Jamie Somerville who took me through the full process of buying the new car. Nothing at all was a problem and the whole experience was very good.
6 de março de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Mazda Hamilton
Thank you for taking the time to share your experience. We’re delighted to hear that you were made to feel welcome from the moment you arrived and that Jamie Somerville guided you smoothly through the entire process of purchasing your new car. It’s great to know that nothing was too much trouble and that the experience was such a positive one.
If there’s anything more we can support you with, please don’t hesitate to get in touch.
Kind regards,
Matthew
Returning Customer!
Thanks to Scott for great service: personable, professional, efficient. Ongoing appreciation, having had the connection with the Mazda showroom and subsequently Vertu over the years.
2 de março de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Mazda Hamilton
Hi KR,
Thank you so much for your wonderful 5‑star review. We’re delighted to hear that Scott provided such great service — personable, professional and efficient. He’ll be really pleased to receive your kind feedback.
It’s especially meaningful to know that you’ve continued to return over the years and that your ongoing connection with the Mazda showroom, now Vertu, has remained positive. We truly appreciate your loyalty and trust.
Thank you again for taking the time to share your experience.
Kind regards,
Liza
Resposta da Vertu Motors - Mazda Hamilton
Thank you for sharing your feedback. We’re really pleased to hear that your experience with us was great, and we appreciate you taking the time to let us know.
Kind regards,
Chloe
Vertu Mazda Hamilton… 5 star!
Purchased a new Mazda and dealt with Jamie Sommerfield at Vertu Hamilton. He was extremely helpful and friendly throughout the entire process. Nothing was too much trouble, he got back to me when he said he would. The car is perfect and the chap that delivered it all the way from Hamilton to Lincolnshire was equally friendly and helpful. All in all a 5 Star service.
7 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Mazda Hamilton
Thank you for sharing such a lovely review. We’re delighted to hear that your experience with Jamie at Vertu Hamilton was so positive. It’s wonderful that he kept everything friendly, helpful, and stress‑free throughout the process. We’re also pleased to know the delivery to Lincolnshire went smoothly and that your new Mazda is everything you hoped for. A truly 5‑star experience all round.
Kind regards,
Chloe
My new Car 💖From start to finish l couldn't have…
From start to finish l couldn't have asked for a better experience 💯🫶 l never had any idea what l was doing, so yes l was very nervous, William couldn't have been any more help to me and my daughter, every question we ask was explained beyond and more, he was available for every question asked, l always new what was going on from start to finish 💯, to be honest lm going through a lot in my personal life right now and after a massive stroke 8 years l am terrible with technology all technology! I never once felt misunderstood at any point, infact l was at ease from the beginning 🫶 so yes what an amazing experience from start to finish 👍 William also made it very clear if l have any questions at ALL or l need any help with the car to contact him without any hesitation.l also want to say they was a great atmosphere in the garage, all the staff are friendly and helpful😊
6 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Mazda Hamilton
Thank you so much for sharing such a heartfelt review. We’re truly delighted to hear that your experience was exceptional from start to finish. William will be incredibly touched by your kind words — his patience, clear explanations and constant support are exactly what we hope every customer experiences.
It’s wonderful to know that both you and your daughter felt reassured and fully informed at every stage. Your honesty about feeling nervous, especially with everything you’ve been going through, makes your feedback even more meaningful. We’re so glad William helped you feel at ease and never misunderstood.
It’s also lovely to hear the positive atmosphere from the whole team made a difference during your visits. Please remember, just as William said, we’re always here for any questions or help you may need — anytime.
Kind regards
Keith
Best Mazda, friendly people
End to end buying "almost new" Mazda CX-60 from Vertu was very clear, comfortable and professionally backed process. I've got answers on all my questions from the first call on the ad, to the last moment of the collection of our new car. Price for the part exchange was reasonable for the deal and even if it's always less than everyone expects I believe the new owner of my loved CX-5 won't be disappointed buying it from Vertu.
Special thanks to Jamie. Everything was ready for us when we got to the dealership. Whole exchange-buying process was easy and very well organised.
Mazda is the best!
23 de janeiro de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Mazda Hamilton
Good morning Pavel.
Thank you so much for taking the time to share your fantastic feedback! We’re delighted to hear that your experience purchasing your Mazda CX‑60 was clear, comfortable, and professionally supported from start to finish.
It’s great to know that you felt well‑informed throughout the process and that the part‑exchange for your CX‑5 felt fair and handled with care. We’re sure its next owner will appreciate how well you’ve looked after it.
A special thank you for recognising Jamie — he’ll be thrilled to hear your kind words. We’re pleased everything was prepared and that the collection and exchange were smooth and well organised.
We hope you absolutely love your CX‑60, and we’re always here if you need anything in the future.
Thanks again for choosing Vertu Mazda
Excellent advice and great customer…
Excellent advice and great customer service
28 de janeiro de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Mazda Hamilton
Good evening Jane. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
Excellent sales service from Frank…
Excellent sales service from Frank Fleming sales manager and Scott used car sales
6 de dezembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Mazda Hamilton
Thank you so much for your kind words! We are so happy to hear that Frank was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
Would Give Hamilton 6 Stars if Could
The Vertu Mazda Sales Team in Hamilton provided an outstanding service to us after a foreign van wrote off our own car in a collision. We secured a great deal on a lovely pre-reg Mazda CX 30. Our Sales Exec Jamie S. was genuinely helpful talking us through the whole purchase on the phone while we were recovering at home. Nothing was too much trouble - personalised video round the car, all the info we needed and delivery to our door in rural Argyll - all within 3 days of contacting them! We are delighted with our new shiny red Mazda… and the new 6 year warranty… and the CX 30’s excellent Euro NCAP safety rating… We are grateful to Jamie, Frank and the others involved for “going the extra mile” and helping us out of a difficult situation. Robert McC.
10 de novembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Mazda Hamilton
Good morning. Thank you so much for your kind words! We are so happy to hear that Jamie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
First class service
Excellent advice and support. We are delighted with our new CX-30
12 de novembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Mazda Hamilton
Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
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