Vertu Motors - Mercedes-Benz of Beaconsfield Avaliações 

129
O TrustScore é 5 de um total de 5

4,8

55 Station Road, Mercedes, HP9 1QJ Beaconsfield, Buckinghamshire, GB


Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I visited the showroom whilst working in the area and can honestly say the service was great! I went to look at one car but fell in love with a different one and the process couldn’t have been ea... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

​Ameeka was absolutely fantastic! From the moment we walked in, she truly took the time to understand what we were looking for. We were torn between two different cars, but her knowledge, patience, a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This is my third car purchase from Vertu Beaconsfield five stars and the reason I go back is due to nice staff, who are helpful and respectful. Buying a car is a key decision and making sure you get w... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

A huge thank you to Jake Coulson and Ian for making my entire car‑buying journey such a memorable experience. From the first enquiry to meeting in person, through the test drive and the final del... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Concessionária
  2. Loja de Autopeças
  3. Mecânica de Carros
  4. Concessionária de veículos motorizados
  5. Revendedora de carros usados

Sobre Vertu Motors - Mercedes-Benz of Beaconsfield

Escrito pela empresa

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Informações de contato

  • 55 Station Road, Mercedes, HP9 1QJ, Beaconsfield, Buckinghamshire, Reino Unido

  • 0344 659 8170

4,8

Excelente

O TrustScore é 5 de um total de 5

129 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 97% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(129)

13.061 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Helpful staff

Helpful staff, smooth pick up and went “above and beyond” to sort last-minute problems out.

16 de setembro de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Mercedes-Benz of Beaconsfield

Resposta da Vertu Motors - Mercedes-Benz of Beaconsfield

Hi Neil,

Thank you so much for taking the time to leave us a fantastic 5‑star review.

We’re delighted to hear that you found the team at Vertu Mercedes-Benz of Beaconsfield so helpful and that your vehicle collection was smooth and straightforward.

It’s especially rewarding to know that the team went above and beyond to resolve last-minute issues and ensure everything was taken care of for you. Providing that extra level of support when it matters most is exactly what we strive for, so your feedback is greatly appreciated.

We’ll be sure to share your kind comments with the team, who will be delighted to hear that their efforts made such a positive difference to your experience.

Thank you again for choosing Vertu Mercedes-Benz of Beaconsfield. We truly appreciate your feedback and hope to welcome you back in the future.

Kind regards,
Liza.

Avaliado com 5 de um total de 5 estrelas

Stewart Jackson was really helpful and…

Stewart Jackson was really helpful and the customer service provided was first rate. I would highly recommend Mercedes Beaconsfield

14 de setembro de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Mercedes-Benz of Beaconsfield

Resposta da Vertu Motors - Mercedes-Benz of Beaconsfield

Hi Mark,

Thank you so much for taking the time to leave us such a fantastic 5‑star review.

We’re delighted to hear that Stewart Jackson provided such first-rate customer service during your experience with Vertu Mercedes-Benz of Beaconsfield.

It’s wonderful to know that Stewart was so helpful throughout your journey and that the level of service you received left such a positive impression. Delivering exceptional customer care is exactly what we strive for, so your feedback means a great deal to us.

We’ll be sure to pass your kind comments on to Stewart, who will be delighted to hear how much you appreciated his support.

Thank you again for choosing Vertu Mercedes-Benz of Beaconsfield and for your recommendation. We truly appreciate your feedback and look forward to welcoming you back in the future.

Kind regards,
Liza.

Avaliado com 5 de um total de 5 estrelas

Great service

Elodie was helpful throughout our purchase, from the minute we walk into the showroom until we drove away in our new CLA electric!

10 de setembro de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Mercedes-Benz of Beaconsfield

Resposta da Vertu Motors - Mercedes-Benz of Beaconsfield

Hi Jane,

Thank you for your fantastic 5-star review!

We’re delighted to hear Elodie was so helpful throughout your purchase and made the whole experience a positive one from the moment you arrived in the showroom to driving away in your new CLA Electric.

We really appreciate your kind feedback and hope you enjoy every mile in your new Mercedes-Benz.

Kind regards,
Kerry

Avaliado com 5 de um total de 5 estrelas

I visited the showroom whilst working…

I visited the showroom whilst working in the area and can honestly say the service was great! I went to look at one car but fell in love with a different one and the process couldn’t have been easier.
Stewart was great, welcoming and provided great customer service he kept me upto date with every step of the process between leaving a deposit and collection and even after sales.

I would defiantly use the dealership and defiantly buy a car from Stewart again.

Buyer of Mercedes EQB approve used.

19 de agosto de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Mercedes-Benz of Beaconsfield

Resposta da Vertu Motors - Mercedes-Benz of Beaconsfield

Thank you for taking the time to share your experience. We're delighted to hear that you received such great service and that Stewart made the process of purchasing your Mercedes EQB so easy and enjoyable. It's wonderful to know that he kept you informed every step of the way, from your initial enquiry through to collection and even during aftersales support.

We're especially pleased that you found the team welcoming and that you discovered the perfect car for your needs. Your recommendation means a great deal to us, and we look forward to welcoming you back in the future.

Many thanks,
Chloe

Avaliado com 5 de um total de 5 estrelas

Very polite sales executive

Very polite sales executive, very knowledgeable, didn’t push to get a sale , rang me a couple of times after viewing if there were any questions, so all good

15 de agosto de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Mercedes-Benz of Beaconsfield

Resposta da Vertu Motors - Mercedes-Benz of Beaconsfield

Hi Romi,

Thank you for taking the time to leave us such a fantastic 5-star review.

We're delighted to hear that you had such a positive experience with Mercedes-Benz of Beaconsfield. Providing knowledgeable, professional service without any pressure is exactly what we strive for, so it's wonderful to know that this was reflected throughout your journey.

It's especially pleasing to hear that your sales executive took the time to follow up after your visit and ensure that any questions you had were answered. We believe that supporting our customers throughout the decision-making process is just as important as the purchase itself.

Thank you again for your kind feedback. We'll be sure to share your comments with the team, who will be delighted to hear how much you appreciated their help and support.

We look forward to welcoming you back in the future.

Kind regards,
Liza.

Avaliado com 5 de um total de 5 estrelas

Great experience buying a Mercedes EQC from Vertu Motors via Stewart

Awesome Mercedes EQC purchase from Vertu Motors and excellent sales process during and after sales from Stewart. I wouldn’t hesitate to recommended both.

24 de agosto de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Mercedes-Benz of Beaconsfield

Resposta da Vertu Motors - Mercedes-Benz of Beaconsfield

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn

Avaliado com 5 de um total de 5 estrelas

Buying a new second hand car

This is my third car purchase from Vertu Beaconsfield five stars and the reason I go back is due to nice staff, who are helpful and respectful. Buying a car is a key decision and making sure you get what you need at the right price is important to me. Stuart who looked after me was professional, helpful and provided good customer service. The only thing negative I would say is please get call centre staff in Newcastle / Manchester to be more proactive when you call them " its a bit like a quiz show and you need to get the right answer to speak to the person you want to " Looking forward to driving my car Thank you ***** Paul

26 de agosto de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Mercedes-Benz of Beaconsfield

Resposta da Vertu Motors - Mercedes-Benz of Beaconsfield

Hi Paul,

Thank you for your fantastic 5-star review!

We’re delighted to hear this is your third vehicle purchase from Vertu Mercedes-Benz of Beaconsfield and that the helpful, respectful service keeps bringing you back. It’s wonderful to know Stuart provided professional support and great customer service throughout your latest purchase.

We also appreciate your comments regarding your experience when calling in and will take your feedback on board.

Thank you for your continued loyalty. We hope you enjoy your new car and look forward to welcoming you back again in the future.

Kind regards,
Kerry

Avaliado com 5 de um total de 5 estrelas

Excellent service Excellent Delership

I changed from another MG dealership to Vertu Beconsfield the difference was amazing, the MG part is sited in the Mercedes showroom which is very impressive very professional and organised, the booking in was online very simple at the dealership you put your key in a key box and meet your advisor mine was Dan he has 12 years experience there and was totally professional very knowledgeable and easy to talk to the I was sent a video health check while the cr was in the workshop which would have highlighted any additional or required work the car was checked for recalls and updates all done while there, at collection I waited I. The very comfortable lounge area with hot and cold drinks available free of charge,Dan called me over to finalise the payment all work explained very clearly Dan was excellent, I had a loan car for the day it was brand new, very pleasant experience will be using MG Beconsfield for all future visits highly recommended excellent service throughout thankyou

21 de agosto de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Mercedes-Benz of Beaconsfield

Resposta da Vertu Motors - Mercedes-Benz of Beaconsfield

Thank you for your excellent review. We're delighted to hear that your experience with Vertu Beaconsfield was such a positive one and that Dan's professionalism, knowledge, and clear communication helped make your visit smooth and enjoyable.

It's great to know you found the booking process straightforward, appreciated the vehicle health check, and were well looked after throughout your visit. We truly value your recommendation and look forward to welcoming you back in the future.

Many thanks,
Chloe

Avaliado com 5 de um total de 5 estrelas

Great Experience

A huge thank you to Jake Coulson and Ian for making my entire car‑buying journey such a memorable experience. From the first enquiry to meeting in person, through the test drive and the final delivery, everything was handled with outstanding professionalism and genuine care.

If Jake was busy, Ian immediately stepped in to keep things running perfectly, and together they made the whole process smooth, stress‑free, and special for my family. I truly appreciate everything they did.

Sree

15 de agosto de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Mercedes-Benz of Beaconsfield

Resposta da Vertu Motors - Mercedes-Benz of Beaconsfield

Thank you for your wonderful review. We're delighted to hear that Jake and Ian made your car-buying journey such a memorable experience. It's fantastic to know that their professionalism, communication, and genuine care helped make the process smooth, stress-free, and enjoyable from your initial enquiry through to delivery.

We'll be sure to pass on your kind comments to both Jake and Ian. Thank you for choosing us, and we hope you and your family enjoy your new car.

Kind regards,
Matthew

Avaliado com 5 de um total de 5 estrelas

fantastic!

​Ameeka was absolutely fantastic! From the moment we walked in, she truly took the time to understand what we were looking for. We were torn between two different cars, but her knowledge, patience, and clear advice made all the difference in helping us choose the perfect one.
​If you're looking for someone who genuinely listens and guides you through the process without any pressure, ask for Ameeka! We couldn't be happier with our decision.

20 de agosto de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Mercedes-Benz of Beaconsfield

Resposta da Vertu Motors - Mercedes-Benz of Beaconsfield

Thank you for your wonderful review. We're delighted to hear that Ameeka provided such a fantastic experience and took the time to understand exactly what you were looking for. It's great to know that her knowledge, patience, and honest advice helped you choose the perfect car without any pressure.

We'll be sure to pass on your kind comments to Ameeka. Thank you for your recommendation, and we hope you enjoy every mile in your new car.

Kind regards,
Matthew

Avaliado com 5 de um total de 5 estrelas

Great Experience

Great Experience, no pressure , no constant getting managers permissions, straight forward. Jake was very cooperative and we enjoyed the purchase process

14 de agosto de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Mercedes-Benz of Beaconsfield

Resposta da Vertu Motors - Mercedes-Benz of Beaconsfield

Thank you for your fantastic review.

We are delighted to hear that you had such a great experience and enjoyed our straightforward, no-pressure approach. It's wonderful to know that Jake was so cooperative and helped make the whole purchase process easy and enjoyable.

At Vertu Motors, we believe buying a car should be a relaxed and hassle-free experience, with customers always in control, so it's great to hear that this was reflected in your visit.

Thank you for choosing Vertu Motors. We hope you enjoy your new car and look forward to welcoming you back in the future.

Kind regards,
Keith

Avaliado com 5 de um total de 5 estrelas

All the staff where helpful and…

All the staff where helpful and efficient, from my first contact with the receptionist, to the day of collection. Lee my salesman was knowledgeable and patient, with a good informative test drive which confirmed the vehicle was the correct one for me. He is continuing to support me as I get used to the technology within the car, and any issues that arise.

6 de agosto de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Mercedes-Benz of Beaconsfield

Resposta da Vertu Motors - Mercedes-Benz of Beaconsfield

Hi Mark,

Thank you for your review. We're delighted to hear that all of the staff were helpful and efficient from your very first contact through to collecting your vehicle. It's fantastic to know that Lee's knowledge, patience, and informative test drive helped you feel confident that you had chosen the right car.

Kind regards,
Danielle

Avaliado com 5 de um total de 5 estrelas

I inquired about a White CLA 250e with…

I inquired about a White CLA 250e with specific details, and that is exactly what I received.
Jake, my customer service representative, was excellent and very helpful.
No stress during the negotiation and completion.

13 de agosto de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Mercedes-Benz of Beaconsfield

Resposta da Vertu Motors - Mercedes-Benz of Beaconsfield

Good afternoon,

Thank you for your fantastic 5-star review!

We’re delighted to hear you had such a positive experience purchasing your CLA 250e. It’s wonderful to know Jake provided excellent service, answering your questions and making the whole process straightforward and stress-free.

We’ll be sure to pass on your kind feedback to Jake and the team at Vertu Mercedes-Benz of Beaconsfield.

Kind regards,
Kerry

Avaliado com 5 de um total de 5 estrelas

Great and friendly service from Sam at…

Great and friendly service from Sam at Mercedes Beaconsfield.

1 de agosto de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Mercedes-Benz of Beaconsfield

Resposta da Vertu Motors - Mercedes-Benz of Beaconsfield

Thank you so much for your kind words! We are so happy to hear that Sam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Avaliado com 5 de um total de 5 estrelas

I recently purchased an MG HS Hybrid+…

I recently purchased an MG HS Hybrid+ and the entire experience was smooth, quick, and effortless. Unlike other MG dealers such as Glyn Hopkin or WLMG, Vertu made everything simple and straightforward. If you’re considering buying an MG, I genuinely recommend choosing Vertu. Thank you, Mr Ibrahim Ahmed, for your polite, professional, and exceptional service.

27 de julho de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Mercedes-Benz of Beaconsfield

Resposta da Vertu Motors - Mercedes-Benz of Beaconsfield

Good morning Solieman,

Thank you for your fantastic feedback, it’s great to hear your experience was smooth, quick and straightforward from start to finish. We’re delighted you’re enjoying your new MG HS Hybrid+ and that Ibrahim provided such polite, professional and exceptional service throughout your MG journey. Thank you for recommending MG and for choosing MG with us.

Kind regards,
Dean

Avaliado com 5 de um total de 5 estrelas

Service and hospitality were nothing…

Service and hospitality were nothing short of being totally professional finalising with purchasing the car that ticked every box. Thank you both Elodie and Ian for your personal service.

31 de julho de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Mercedes-Benz of Beaconsfield

Resposta da Vertu Motors - Mercedes-Benz of Beaconsfield

Thank you so much for your kind words! We are so happy to hear that Elodie & Ian were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn

Avaliado com 5 de um total de 5 estrelas

Great service from Sam from start to…

Great service from Sam from start to finsh.

31 de julho de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Mercedes-Benz of Beaconsfield

Resposta da Vertu Motors - Mercedes-Benz of Beaconsfield

Thank you for your great feedback.

We’re delighted to hear that Sam provided excellent service from start to finish and made your experience such a positive one.

I’ll be sure to pass on your kind words to Sam.

Kind regards,
Matthew

Avaliado com 5 de um total de 5 estrelas

A great service from Matt from start to…

A great service from Matt from start to finish. Never pushy, always polite and plenty of time to explain the finer details. Delighted with the car and service.
Thankyou

29 de julho de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Mercedes-Benz of Beaconsfield

Resposta da Vertu Motors - Mercedes-Benz of Beaconsfield

Thank you for your fantastic feedback. We’re delighted to hear that Matt provided such great service from start to finish, taking the time to explain everything clearly while ensuring the experience was relaxed and pressure-free.

It’s wonderful to know that you’re delighted with both your new car and the service you received. I’ll be sure to pass on your kind words to Matt.

Kind regards,
Matthew

Avaliado com 5 de um total de 5 estrelas

Excellent service and seamless buying…

Excellent service and seamless buying and trade-in experience with Stewart in Beaconsfield.

22 de julho de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Mercedes-Benz of Beaconsfield

Resposta da Vertu Motors - Mercedes-Benz of Beaconsfield

Hi Bob,

Thank you for your fantastic 5-star review!

We’re delighted to hear you had such an excellent and seamless buying and part-exchange experience with Stewart at Vertu Mercedes-Benz of Beaconsfield. It’s wonderful to know everything went smoothly from start to finish.

Thank you for choosing us, and we hope to welcome you back again in the future.

Kind regards,
Kerry

Avaliado com 4 de um total de 5 estrelas

Curates Egg

The overall sales experience of buying my new GLC was exceptional. The salesman, Stewart Jackson, couldn't have been more helpful. This was seriously let down by Mercedes-Benz Financial Services who made the task of completing the paperwork, which all had to be done on-line, a complete nightmare. So many emails, many of which were conflicting, IT problems, a couldn't care attitude etc. If I was repeating the exercise I would have insisted on "paper" forms and "wet" signatures. Howver, the car is superb!

22 de julho de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Mercedes-Benz of Beaconsfield

Resposta da Vertu Motors - Mercedes-Benz of Beaconsfield

Hi James,

Thank you for your review and for sharing your experience.

We’re delighted to hear that the sales experience at Vertu Mercedes-Benz of Beaconsfield was exceptional and that Stewart provided such helpful service throughout your purchase. We’ll be sure to pass on your kind feedback to him.

We are sorry to hear that aspects of the finance application process did not meet your expectations and appreciate your comments regarding the online paperwork. Your feedback is valuable and will be taken on board.

Most importantly, we're thrilled to hear that you are enjoying your new GLC and wish you many happy miles ahead.

Kind regards,
Kerry

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais