From Start to finish of my application for my new vehicle, Liam was amazing... Extremely friendly, very courteous and represented MG in CHESTERFIELD to the HIGHEST STANDARDS. He explained ever... Ver mais
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Localização
Trocar localização464 Chesterfield Road, S40 3BD Chesterfield, North East Derbyshire, GB
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Veja o que dizem as avaliações
Alan Prior was not just a salesman he went out off his way above and beyond are expectations, what a lovely car thanks Alan kind regards Jayne and Paul. PS keep up the good work mate we'll... Ver mais
A empresa respondeu
Really first rate experience of buying our new MG car. Rhys was not only very knowledgeable about the car but he provided a great level of customer care - the whole experience from having a look roun... Ver mais
A empresa respondeu
What an incredible service from the Team at Vertu Chesterfield in particular Alan who looked after us from start to finish. Took us through everything we needed to know and let us take our time to mak... Ver mais
A empresa respondeu
Detalhes da empresa
- Concessionária
- Loja de Autopeças
- Mecânica de Carros
- Concessionária de veículos motorizados
- Revendedora de carros usados
Sobre Vertu Motors - MG Chesterfield
Escrito pela empresa
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Informações de contato
464 Chesterfield Road, S40 3BD, Chesterfield, North East Derbyshire, Reino Unido
- 0344 659 1731
4,6
Excelente
48 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 96% das avaliações negativas
Normalmente responde dentro de 24 horas
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Software Update? I don't think so!
Brought my car in for an update to be met with the sales rep I previously reported to their manager for unprofessional conduct. They had it all day said the software was up to date which confirmed by MG themselves it is not! As a result I asked for a complaint to be raised as a result apparently I'm blacklisted from VERTU as a whole? Avoid this place honestly!! I will NEVER return here and I honestly hope they lose their franchise.
6 de julho de 2026
Avaliação não solicitada
Resposta da Vertu Motors - MG Chesterfield
Hi Rory,
Thank you for taking the time to share your feedback.
I am sorry to hear that you were dissatisfied with your recent experience and that you left feeling your concerns had not been addressed. I appreciate how frustrating this must have been, particularly regarding the software update and the concerns you raised about your previous interactions.
Your comments are concerning to read, and I apologise for the disappointment caused. We take all customer feedback seriously and would like the opportunity to review the issues you have raised.
Kind regards,
Danielle
MG CHESTERFIELD/ MG HS
From Start to finish of my application for my new vehicle, Liam was amazing...
Extremely friendly, very courteous and represented MG in CHESTERFIELD to the HIGHEST STANDARDS. He explained everything in detail and throughly with regards to the MG HS I wanted...
Kept me upto date with everything throughout the process..
Then when my vehicle was ready for collection, he notified me and arranged a suitable time and day that was convenient to myself...
I collected my new car on June 30th 2026, Liam was waiting for me, offered me a drink from the machine inside the dealership off which I accepted and got a hot chocolate 🤭..
He checked everything was done on the computer with regards to tax/insurance etc..
Submitted my good condition payment (£250)..
Then went through everything/gadgets etc in my new vehicle, even set the sat navigation for me with my home address in Bradford and on departure told me to drive safely....
THANK YOU LIAM 5*....
30 de junho de 2026
Avaliação não solicitada
Resposta da Vertu Motors - MG Chesterfield
Thank you so much for taking the time to leave such a wonderful review.
We're delighted to hear that Liam provided such a friendly, professional, and informative experience throughout your MG HS journey. From keeping you updated during the application process to ensuring everything was in place for collection day, it's great to know he made the experience smooth and enjoyable for you.
We're especially pleased that Liam took the time to explain all the vehicle's features, set up your sat nav, and make sure you felt confident before driving away in your new car. Little touches, like a hot chocolate and a warm welcome, can make all the difference!
I'll be sure to pass your kind words on to Liam, who will be thrilled to receive such fantastic feedback. Thank you again for choosing MG Chesterfield, and we wish you many happy miles in your new MG HS.
Enjoy your new car, and drive safely! 🚗⭐. Kind regards, Selina
Alan Prior was not just a salesman…
Alan Prior was not just a salesman he went out off his way above and beyond are expectations, what a lovely car thanks Alan kind regards Jayne and Paul. PS keep up the good work mate we'll be back.
15 de junho de 2026
Avaliação não solicitada
Resposta da Vertu Motors - MG Chesterfield
Good afternoon Paul,
Thank you for your review. It’s wonderful to hear that Alan went above and beyond your expectations and made such a positive impact on your experience. His supportive and genuine approach really reflects what we aim to deliver at MG.
We’re delighted you’re so pleased with your new car and that your experience with MG Chesterfield stood out so strongly. Your kind words will mean a great deal to the team at MG.
Kind regards,
Dean
Above and beyond 100% customer
Above and beyond 100% customer first nothing is to much trouble to help a great sales team and managers 10 /10 if your looking to buy new and used cars visit mg Chesterfield talk to Ryan big thankyou ( mgs9 phev )
19 de maio de 2026
Avaliação não solicitada
Resposta da Vertu Motors - MG Chesterfield
Thank you for your fantastic feedback. We’re delighted to hear that you received such a customer-focused experience and that the team went above and beyond to support you.
It’s great to know Ryan and the team at MG Chesterfield made such a positive impact—we’ll be sure to pass on your kind thanks. Enjoy your new MG HS PHEV!
Kind regards,
Matthew
Sam has been amazing
Sam has been amazing, very smooth process from start to finish and he has been extremely thorough and professional! Thanks Sam!
3 de junho de 2026
Avaliação não solicitada
Resposta da Vertu Motors - MG Chesterfield
Thank you for your fantastic feedback. We’re delighted to hear that Sam provided such an amazing experience and that everything ran smoothly from start to finish.
It’s great to know that his thorough and professional approach made a real difference throughout your journey. We’ll be sure to pass on your kind words to him—he’ll be thrilled to hear them.
Thank you again for taking the time to share your experience.
Kind regards,
Keith
Great customer service
Friendly, helpful staff. Smooth transaction from start to finish.
29 de maio de 2026
Avaliação não solicitada
Resposta da Vertu Motors - MG Chesterfield
Thank you for sharing your feedback for our MG Chesterfield site. We’re really pleased to hear that everything felt friendly and straightforward, and that the whole process ran smoothly from beginning to end. It’s exactly the experience we aim to deliver at MG Chesterfield. We look forward to welcoming you again at MG.
Many thanks,
Chloe
I was look after by Gemma Phelps from…
I was look after by Gemma Phelps from walking to Vauxhall Chesterfield to the time I took delivery of my car .nothing was too much for Gemma.The way I was look after make me want to go back there again. Also thank you to the gentlemen who took the photo for us of the new car..I wished every car dealers was like them .I have been to so many car dealers but the support and care from Gemma and the Team was a different experience to me the welcoming feeling I could go on forever praising them .Thank you Gemma for making my visit super easy and comfortable all the way.
20 de maio de 2026
Avaliação não solicitada
Resposta da Vertu Motors - MG Chesterfield
Hi Mohamed,
Thank you for your fantastic review! We’re delighted to hear you had such a positive experience with us at MG Chesterfield.
It’s wonderful to know Gemma looked after you so well from your first visit through to collecting your new MG, making everything easy and comfortable along the way. We’re also pleased the wider MG team made you feel so welcome and supported throughout your journey.
Your kind words about the care, attention, and overall experience at MG really mean a lot to us, and we’ll be sure to pass your feedback on to Gemma and the team.
We hope you thoroughly enjoy your new MG, and we look forward to welcoming you back again in the future!
Kind regards,
Kerry
Lovely and helpful staff
Lovely and helpful staff. Not pushy or anything. Ended up speaking with an MG salesperson, not vauxhall, but never tried to steer me onto one of "their" vehicles instead.
I have never bought a brand new car, so no experience, but I put 4 stars only because it seemed like a slow process, 2 weeks. If that's a good timeframe, then count it as 5stars. I'm used to 2nd had ones, in and out in a few hours, so may just be me.
22 de maio de 2026
Avaliação não solicitada
Resposta da Vertu Motors - MG Chesterfield
Thank you for taking the time to leave a review for Vertu MG Chesterfield. We are happy to hear you were happy with the level of service you received from our MG Team. We hope to see you again here at MG in the future. Kind regards, Dawn
Liams help and freindly nature
Liams help and freindly nature, explained everything i needed to know
19 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vertu Motors - MG Chesterfield
Hi Robert
Thank you for your lovely feedback. We're really pleased to hear that Liam’s help and friendly nature made such a positive difference, and that he clearly explained everything you needed to know. Your kind words are truly appreciated and will mean a lot to him.
Kind regards
Dawn
Very helpful and friendly staff at mg…
Very helpful and friendly staff at mg Chesterfield. Didn't know a lot about mg which were all explained without any pressure to buy. Ryan was very informative a credit to vertu.
28 de abril de 2026
Avaliação não solicitada
Resposta da Vertu Motors - MG Chesterfield
Hi there,
Thank you for your lovely feedback. We're really pleased to hear that you found the staff at MG Chesterfield helpful and friendly, especially when you were new to the MG brand. It’s great to know everything was explained clearly and without any pressure to buy.
A special thank you for mentioning Ryan — we're delighted to hear you found him very informative and a real credit to Vertu. Your kind words will mean a lot to him and the team.
Kind regards
Dawn
Your customer service is appauling for…
Your customer service is appauling for the amount of money spent on repairs to my wife's vehicle. Putting the blame on my wife for not explaining grinding sounds from "rust on the discs for being sat" even though Brandon had assured me once the work to the radar had been done it was taken for a test drive to check the issues were rectified. That being said how you would even consider handing a customer back a vehicle with a loud grinding sound stating the vehicle is ok, which is poor customer service with no clear explanation given on receipt of the vehicle after payment was made. So it's ok to take the money off your customers without ensuring high satisfaction of the service paid for??
The rudeness and unprofessional attitude of your staff is a problem. That needs to change and how your staff speak to people seriously needs some thought and training, because basic customer service needs are not being met or listened to. Quite frankly it has disappointed my wife and she is taking her business elsewhere as a result of this poor experience with your staff.
24 de abril de 2026
Avaliação não solicitada
Resposta da Vertu Motors - MG Chesterfield
Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref TP1C2404 Kind regards, Matthew.
Outstanding Experience at MGVertu…
Outstanding Experience at MGVertu Motors chesterfield with Alan Prior
I recently purchased an IM5 from MG Vertu Motors, and I couldn't be happier with how everything went. Alan Prior made the entire process effortless from start to finish.
Alan's product knowledge was exceptional—he answered every question I had about the IM5 thoroughly and honestly, without any pressure tactics. He took the time to walk me through all the features and ensured I was completely comfortable before making my decision.
What really stood out was his communication throughout. He kept me updated at every stage, responded promptly to calls and messages, and went above and beyond to accommodate my schedule for the handover. The car was immaculately prepared on collection day, and Alan personally ran through everything one more time to make sure I knew the vehicle inside out.
If you're in the market for a new car, I'd highly recommend asking for Alan Prior at Vertu Motors. Professional, knowledgeable, and genuinely helpful—exactly what you want when making a significant purchase. Five stars without hesitation
6 de abril de 2026
Avaliação não solicitada
Resposta da Vertu Motors - MG Chesterfield
Thank you for sharing such a detailed and positive review of your experience at MG Vertu Motors Chesterfield.
We’re absolutely delighted to hear how happy you are with your new IM5 and that Alan Prior was able to make the entire journey so smooth and enjoyable. Alan takes great pride in his product knowledge and customer care, so it’s wonderful to know he answered all your questions thoroughly, communicated clearly throughout, and ensured you felt completely confident every step of the way.
Preparing the car to the highest standard and allowing time at handover to go through everything properly is something we truly value, and it’s great to hear this made a lasting impression. Your praise for Alan’s professionalism, honesty, and dedication will mean a great deal to him and the whole team.
Thank you for your fantastic recommendation and five-star endorsement. We wish you many happy miles in your new car and look forward to welcoming you back in the future.
Kind regards,
Keith
Buying a car
The whole buying experience was very relaxed, no pressure. We were able to brows at our leisure. Test drive the car we liked and the admin side was very sleek. Ben our sales chap was very friendly, honest and navigated us through the process vey well.
11 de abril de 2026
Avaliação não solicitada
Resposta da Vertu Motors - MG Chesterfield
Thank you for sharing your positive experience with us. We’re really pleased to hear that you found the whole buying process relaxed and pressure‑free, and that you had the opportunity to browse at your leisure and enjoy a test drive.
It’s great to know that Ben made such a positive impression. He’ll be delighted to hear your feedback — being friendly, honest, and guiding customers smoothly through the process is something he takes great pride in. We’re also glad the administrative side of things felt straightforward and efficient.
Thank you again for choosing us, and we wish you many happy miles ahead.
Kind regards,
Keith
Excellent service from Ryan
Excellent service from Ryan, no pressure selling and got me the right car at the right price. Hopefully going back to him next year as planned. Jason
11 de abril de 2026
Avaliação não solicitada
Resposta da Vertu Motors - MG Chesterfield
Hi Jason,
Thank you for the excellent review. It’s great to hear Ryan at MG Chesterfield delivered such a smooth, no‑pressure experience and helped you find the right car.
Really pleased you’re happy with everything — and even better that you’re already planning to return next year to us at MG. Ryan and the team will look forward to helping you with your next car when the time comes.
Enjoy your car and thanks again for the feedback. We hope to see you at MG again in the future.
Kind regards,
Kerry
Really first rate experience of buying…
Really first rate experience of buying our new MG car. Rhys was not only very knowledgeable about the car but he provided a great level of customer care - the whole experience from having a look round the MG cars to actually buying one was pleasurable. Rhys did the formal handover in such a super way which made the event really special. Well done Rhys you are a great advocate for Vertu Chesterfield.
Hazel and Steve Hudson
25 de março de 2026
Avaliação não solicitada
Resposta da Vertu Motors - MG Chesterfield
Good afternoon ,
Thank you for sharing your experience. It’s wonderful to hear how much you and Hazel enjoyed buying your new MG. Rhys clearly made a great impression with his knowledge of the MG range and the level of care he provided throughout your visit. It’s also lovely to know that the handover was handled in such a special way, helping make the moment of collecting your MG truly memorable.
I really appreciate you taking the time to leave this feedback.
Kind regards,
Dean
Great experience purchasing my new IM6
Great experience purchasing my new IM6. Rhys kept me informed throughout. Had a small issue on collection, but that was rectified within a week with no fuss.
2 de março de 2026
Avaliação não solicitada
Resposta da Vertu Motors - MG Chesterfield
Good afternoon Andy,
Thank you for your review. I’m really pleased to hear you had a great experience purchasing your new MG IM6, and that Rhys kept you well informed throughout the process. It’s also good to know that the small issue on collection was resolved quickly and without any fuss — exactly the level of support we aim to provide at MG.
Thanks again for choosing MG, and I hope you enjoy every mile in your new car.
Kind regards,
Dean
Well done Vertu MG Chesterfield.
It's been nearly 2 years since I bought my MG4 EV from what was then Bristol Street Vauxhall/MG Chesterfield. I received an invitation from Vertu to attend an event at Chesterfield MG promising time limited discounted prices, so I went. I had wondered if the two sales staff , young salesman Ryan and his franchise manager Ashley that had helped me buy the MG4 EV were still there and must admit I felt so glad when I saw that they were. It felt good actually, I was reassured. Having said that, all the staff I saw here were well presented, polite and helpful, but especially Ryan and Ashley, the dynamic duo.
This time I went for the MG3 hybrid trophy model. Why? The EV range anxiety thing never really went away for me. There were times when I wanted to drive somewhere beyond the range of a fully charged battery, but didn't because of the cost of charging on the road. The MG3 hybrid trophy has over 500 miles range on a single tank of petrol. A clever computer works out the most efficient combination of petrol engine and batteries to give best mileage and no need to plug in. Personally, I feel that some folks are too quick to criticise and I try to give credit where credit is due and Vertu motors Chesterfield and it's staff really do deserve it.
2 de março de 2026
Avaliação não solicitada
Resposta da Vertu Motors - MG Chesterfield
Thank you, Ken, for taking the time to leave such a thoughtful and comprehensive 5‑star review. We’re delighted to hear that your experience at MG Chesterfield was once again so positive, and that seeing both Ryan and Ashley still with the team gave you that extra reassurance. They’ll be thrilled to know their continued support made such an impact.
It’s great to hear that the MG3 Hybrid Trophy has provided the perfect solution for your needs. Range anxiety is a common concern, and we’re pleased that the hybrid’s impressive range and intelligent power management give you the confidence and flexibility you were looking for. Your clear and honest reasoning will certainly resonate with many customers considering a similar change.
We also really appreciate your kind words about the team and the dealership as a whole. Your recognition of everyone’s professionalism and helpfulness means a great deal. Credit where it’s due—and we’re grateful you chose to share it.
Thank you again for your continued trust and support.
Kind regards,
Matthew
What an incredible service from the…
What an incredible service from the Team at Vertu Chesterfield in particular Alan who looked after us from start to finish. Took us through everything we needed to know and let us take our time to make a decision on a new car.Also to Sam who secured us a fantastic car.(Vauxhall Frontier)Very pleasant and polite staff. Stress free and enjoyable experience.With a brand new car delivered within a matter of weeks.Highly recommend and will use again in the future.
3 de março de 2026
Avaliação não solicitada
Resposta da Vertu Motors - MG Chesterfield
Thank you for taking the time to share such a wonderful review. I’m delighted to hear that you received incredible service from the team at Vertu Chesterfield. It’s fantastic to know that Alan looked after you from start to finish, taking you through everything you needed to know and giving you the time and space to make the right decision.
It’s also great to hear that Sam was able to secure a fantastic Vauxhall Frontera for you. We’re pleased that you found the whole experience stress‑free, enjoyable, and supported by pleasant and polite staff. Having your brand‑new car delivered within just a few weeks is the experience we strive to deliver.
Thank you for the high recommendation — we truly appreciate it, and we look forward to welcoming you again in the future.
Kind regards,
Matthew
How all car sales should go.
Whilst the excellent premises (free coffee, clean toilets and modern building) were the icing on the cake, the main reason for our 5 star rating was the friendly but efficient, clear but concise, way Holly conducted the sale and purchase of our car exchange. At no point did we feel under any pressure, and in the online negotiations we were given all the information we needed in a short period of time. We are very pleased with our new car and think we got good value for our money.
25 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vertu Motors - MG Chesterfield
Thank you for taking the time to leave a review for Vertu MG Chesterfield. We are happy to hear you were happy with the level of service you received from our MG Team. We hope to see you again here at MG in the future. Kind regards, Dawn
Would 100% recommend !
Thank you so much Rhys! I wouldn't buy from anyone else! You really are amazing honestly, so helpful, friendly and informative! Your so patient and literally show me everything about the car, im sure you don't have to go into such detail but its 💯 appreciated! Ill be back for an upgrade, MG Chesterfield is the only place I'd go now! 😘🥰🚘 Thank you to you and Ashley!
18 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vertu Motors - MG Chesterfield
Good morning Joanne,
Thank you for your amazing review. I’m really pleased to hear how helpful and patient Rhys was, and that he made everything clear and enjoyable for you. It’s great to know MG Chesterfield has become your go‑to place, and I’m sure both Rhys and Ashley will appreciate your kind words. Enjoy your MG, and we look forward to welcoming you back for your next MG upgrade.
Kind regards,
Dean
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