I spoke with Callum at the Harlow branch and I cannot fault the service in any way whatsoever. On the day of collection Callum talked me through every aspect of the car. I will be recommending them (a... Ver mais
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Veja o que dizem as avaliações
Been a customer for many years and recently purchased a new van. We dealt with Mike Silvestri for this purchase, who was an absolute star. There were some issues with their banking which, on a Sat... Ver mais
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The staff uphold professional standards both in behaviour and communication. They have a welcoming culture that makes customers relax while things are sorted out. Overall I recommend Vertu Motors to e... Ver mais
A empresa respondeu
From walking through the door to leaving with our new car the Team couldn’t do enough for you , no pressure sales just left you to look around & ask questions when you had them . Gave positive feedbac... Ver mais
A empresa respondeu
Detalhes da empresa
- Concessionária
- Loja de Autopeças
- Mecânica de Carros
- Concessionária de veículos motorizados
- Revendedora de carros usados
Sobre Vertu Motors - Peugeot Harlow
Escrito pela empresa
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Informações de contato
Edinburgh Way, CM20 2DS, Harlow, Essex, Reino Unido
- 0344 659 4488
4,5
Excelente
48 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 96% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The staff uphold professional standards…
The staff uphold professional standards both in behaviour and communication. They have a welcoming culture that makes customers relax while things are sorted out. Overall I recommend Vertu Motors to everyone looking to get a good and reliable car.
28 de julho de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Peugeot Harlow
Hi Anyaogu,
Thank you for taking the time to leave us such a fantastic 5-star review. We’re delighted to hear that your experience with Peugeot Harlow was such a positive one.
It’s wonderful to know that the team’s professionalism, communication, and welcoming approach helped you feel relaxed and comfortable throughout the process. Creating an environment where customers feel valued and supported is exactly what we strive for, so your feedback is greatly appreciated.
We’re especially pleased to hear that you would recommend Vertu Motors to others looking for a good and reliable car. Recommendations like yours mean a great deal to us and are a testament to the hard work of our team.
Thank you again for your kind words and for choosing Peugeot Harlow. We’ll be sure to share your feedback with the team, who will be delighted to receive it.
Kind regards,
Liza.
Vertu harlow
I spoke with Callum at the Harlow branch and I cannot fault the service in any way whatsoever. On the day of collection Callum talked me through every aspect of the car. I will be recommending them (and Callum) to everyone!
25 de julho de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Peugeot Harlow
Thank you for your fantastic review.
We are delighted to hear that Callum provided such exceptional service at our Harlow branch. It's great to know that he took the time to talk you through every aspect of the car on collection and ensured you felt fully confident and informed.
Your kind words and recommendation mean a great deal to us, and we will be sure to pass your feedback on to Callum.
Thank you for choosing Vertu Motors. We hope you enjoy your new car and look forward to welcoming you back in the future.
Kind regards,
Keith
Martin was absolutely amazing he helped…
Martin was absolutely amazing he helped me find my new car and I couldn’t be more happier X
15 de julho de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Peugeot Harlow
Good afternoon,
Thank you for your lovely feedback, it’s great to hear Martin helped you find the right car and made the experience such a positive one. We’re delighted you’re so happy with your new car.
Kind regards,
Dean
Very easy to deal with
Very easy to deal with, good communication and very helpful and flexible in meeting my schedule for delivery and pick up.
13 de julho de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Peugeot Harlow
Hi Steve,
Thank you for your feedback. We're pleased to hear you found the process easy and appreciated the good communication throughout. It's great to know the team could be flexible around your delivery and collection schedule to make everything as convenient as possible.
Kind regards,
Danielle
Great service from Vertu
Great service from Vertu. Georgia and Aaron made the purchase of my car painless.
13 de junho de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Peugeot Harlow
Thank you so much for your kind words! We are so happy to hear that Georgia & Aaron were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
Purchase of new Astra estate
Purchase of new car, and trade-in of previous one, made very simple by the professionalism of salesperson Georgia Booker. My wife and I felt valued as customers through the entire process, from first arriving at the showroom through to collecting the car a couple of weeks later.
9 de junho de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Peugeot Harlow
Thank you for your wonderful feedback. We’re delighted to hear that Georgia made the whole process of purchasing your new car and trading in your previous one so simple and professional.
It’s great to know that both you and your wife felt valued throughout your journey with us. I’ll be sure to pass on your kind words to Georgia.
Kind regards,
Matthew
Outstanding
I have dealt with many Car Sales Persons in my life, many of whom have ensured I never returned!
Lauren Jarvis has been the exception to this rule. She has been most patient, helpful and always professional.
6 de junho de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Peugeot Harlow
Good morning Peter,
Thank you for your review. It’s great to hear that Lauren has stood out with her patience, professionalism, and helpful approach. Providing that level of service really does make a lasting difference, and your feedback will mean a lot to her.
Kind regards,
Dean
Getting a new car
Helped me from start to finish
What a team
I always get my cars from them and always will
Dean and David at Vertu Harlow get 10 out of 10 from me
21 de maio de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Peugeot Harlow
Hi Mary
Thank you so much for your fantastic feedback. We're absolutely delighted to hear that the team supported you from start to finish — that’s exactly the experience we aim to deliver every time.
It’s wonderful to know that you continue to choose us for your cars — your loyalty means a great deal to us. A special thank you for recognising Dean and David at Vertu Harlow — your 10/10 rating will mean a lot to them.
We truly appreciate your continued support and kind words.
Kind regards
Dawn
Georgia provided excellent customer service...
Georgia provided excellent customer service & we found the whole experience of buying our new car a pleasure - Thank you
5 de maio de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Peugeot Harlow
Hi Alan
Thank you for your lovely feedback. We're delighted to hear that Georgia provided excellent customer service and made the whole experience of buying your new car such a pleasure.
Your kind words will mean a great deal to her and the team.
Kind regards
Dawn
Dean was absolutely amazing
Dean was absolutely amazing, friendly, solution focused and really helpful. Really made the whole journey pleasant.
Thanks, loving my new car
10 de maio de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Peugeot Harlow
Hi Cheryl,
Thank you for your fantastic review. We’re delighted to hear that Dean made such a positive impact on your experience with his friendly and solution focused approach.
It’s great to know he helped make the whole journey pleasant, and even better to hear you’re loving your new car.
We really appreciate your kind feedback.
Thank you, Danielle
Buying a car experience
Went in to look at cars (specifically the 2008) which we got a great deal on for part exchange with Callum, who talked us through the process, letting us test drive the car and the buying process was quick and easy. Car was cleaned and filled up when we picked it up. Such friendly staff and great experience.
30 de abril de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Peugeot Harlow
Hi Nikita
Thank you for your lovely feedback. We're delighted to hear that your visit to look at the Peugeot 2008 turned into such a positive experience. It’s great to know that Callum talked you through the whole process clearly, arranged a test drive, and secured you a great part‑exchange deal. We're pleased everything was quick and easy from start to finish.
It’s also lovely to hear that the car was cleaned and fuelled ready for collection — and that you found the team so friendly throughout. Your kind words mean a lot to us.
Kind regards
Dawn
Fantastic experience with Sofia at Vertu Motors, Harlow
We contacted Vertu Motors, Harlow after finding a car through an online search.
Sofia was very helpful and sent us a detailed video demo of the car before our appointment. We had a lovely test drive experience and did not feel pressured at any point to make a quick decision on whether to proceed. Any minor concerns we had were rectified before we collected the car and we were reassured that if we identified any issues in the first few weeks of owning the car that we could come back for further assistance. I can’t fault the Customer Service at all and I work in Sales myself. I would highly recommend Vertu Motors, Harlow and Sofia in particular.
Many Thanks!
22 de abril de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Peugeot Harlow
Good afternoon Sarah,
Thank you for your fantastic review. It’s great to hear how helpful Sofia was, from the detailed video to the relaxed test drive and ongoing support. We’re really pleased everything was handled so smoothly and that you felt well looked after throughout.
Kind regards,
Dean
Very friendly listened to what was…
Very friendly listened to what was required and kept within my budget. This is my 2nd time of buying a car at the Harlow branch.
15 de abril de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Peugeot Harlow
Thank you very much for taking the time to share your feedback.
We’re delighted to hear that you found the team friendly, attentive, and respectful of your requirements and budget. Listening carefully to our customers and helping them find the right car within their budget is extremely important to us, so it’s great to know this came through during your visit.
We’re especially pleased that this is your second time purchasing a car from our Harlow branch — your continued trust and loyalty really do mean a great deal to the team. Thank you for choosing to return to us.
We wish you many happy miles in your new car and look forward to welcoming you back again in the future.
Kind regards,
Keith
Absolute devious and conning company!!!!
I am extremely disappointed and beyond stressed out with my experience with the Peugeot used car sales team.
Since purchasing our vehicle just 2 years ago, it has been nothing but trouble. We have experienced repeated issues including the car going into limp mode multiple times, both ball joints failing, and an oil warning light that has been coming on for years without resolution. Most recently, the alternator failed and after waiting two months for an appointment at the service centre, we were initially told there was no issue, only for them to later confirm the alternator did in fact need replacing.
The lack of consistency, communication, and accountability has been incredibly frustrating.
Due to the ongoing problems and unreliability of the vehicle, we have now made the difficult decision to cut our losses and to sell it,. As a family with four young children, we simply cannot rely on a car that has spent more time being repaired than on the road. Myself and partner poured our hard earned, blood sweat and tears into the purchase of this car!
To make matters worse, we have now discovered that the car had previously been registered as a taxi to which this was something that was never disclosed to us at the point of sale. This has significantly impacted the car’s value and has left us facing a financial loss on top of everything else,
We’re left with a car that is constantly breaking down, that no one wants to touch with it being a previous taxi!! We’re just trying to survive with small children and we were conned!!
Overall, this has been a very stressful and disappointing experience. I would strongly advise others to be extremely cautious and ensure full history and transparency before purchasing.
We expected far better from a brand like Peugeot. I will be taking this further!!!
14 de abril de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Peugeot Harlow
Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. David Gomez will be in touch to discuss this with you. Kind regards, Richard Geary - General Manager.
Great experience buying my car
Great experience buying my car. No heavy sales pressure either. Car was immaculate and everything admin wise was completed for me. Imran, what a bloody nice bloke!
3 de abril de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Peugeot Harlow
Hi there,
Thank you for sharing such a fantastic review. We’re really pleased to hear you had a great experience buying your car and that you never felt any sales pressure — that’s exactly the kind of relaxed, supportive service we aim to provide. It’s also brilliant to know the car was immaculate on collection and that all the admin was taken care of for you.
And we couldn’t agree more — Imran is indeed a genuinely great guy, and he’ll be thrilled to hear your kind words!
If you need anything at all moving forward, we’re always here to help.
Kind regards,
Keith
Great car, Great Dealership
3rd Peugeot from this dealership for us. Always great service and the cars are very enjoyable to drive. Martin was outstanding in his care to ensure we had the best experience possible.
21 de março de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Peugeot Harlow
Thank you for taking the time to share such a wonderful review. It’s fantastic to hear this is your third Peugeot with us, and we’re delighted that you continue to enjoy both the cars and the service. Martin will be thrilled to know his care and attention made your experience outstanding.
Many thanks,
Chloe
Brought 2 cars from vertu motors Harlow…
Brought 2 cars from vertu motors Harlow had a great experience both times.
Just picked up my new car was dealing with Dean who was great all the way through any problems or questions was dealt with and sorted, would recommend.
21 de março de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Peugeot Harlow
Hi Aron,
Thank you so much for your fantastic 5‑star review! We're delighted to hear that you've had great experiences with us at Peugeot Harlow not just once, but twice — that really means a lot.
It’s wonderful to know that Dean looked after you so well throughout your recent purchase. We're pleased he was able to answer all your questions and resolve any issues quickly, helping to make the whole process smooth and stress‑free.
We truly appreciate your recommendation, and we hope you enjoy every moment with your new car!
Kind regards,
Liza.
From walking through the door to…
From walking through the door to leaving with our new car the Team couldn’t do enough for you , no pressure sales just left you to look around & ask questions when you had them . Gave positive feedback on any questions we had & was an easy decision . The whole Team was excellent , Martin was brilliant
18 de março de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Peugeot Harlow
Thank you for taking the time to leave this fantastic 5‑star review.
We’re delighted to hear that your experience at Peugeot Harlow was so positive from start to finish. It’s great to know the team made you feel welcome, offered a completely pressure‑free environment, and gave you the space to look around while being ready to help whenever you needed them. We’re also pleased that all your questions were answered clearly and confidently, making your decision an easy one.
A special thank you for recognising Martin — your kind words will mean a great deal to him and the whole team.
If there’s anything more we can help you with, please don’t hesitate to get in touch.
Kind regards,
Liza
Great experience
Great experience with all members of staff I dealt with. Car is lovely and the process of buying it was smooth and efficient and left me with no worry or stress.
10 de março de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Peugeot Harlow
Hi Henry
Thank you for your lovely feedback. We're delighted to hear you had a great experience with all the staff you dealt with. It’s wonderful to know the car is exactly what you hoped for and that the buying process was smooth, efficient, and completely stress‑free. Your comments are truly appreciated.
Kind regards
Dawn
March 2nd 2026 truly nice experience…
March 2nd 2026 truly nice experience purchasing our new car thanks georgia going above and beyond to make our time enjoyable kev and dawn
2 de março de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Peugeot Harlow
Hi Kevin,
Thank you so much for your fantastic 5‑star review! We’re delighted to hear that you and Dawn had such a lovely experience purchasing your new car. It’s wonderful to know that Georgia went above and beyond to make the process enjoyable — she’ll be thrilled with your kind words.
We really appreciate you taking the time to share your feedback with Vertu Peugeot Harlow.
Kind regards,
Liza
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