Discussed purchasing a new car over the last week or so. Ryan Appleton was extremely helpful in answering my questions, showing me the various aspects of the car. One of the best car purchase interact... Ver mais
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Localização
Trocar localização2 Fortune Close, Riverside Park, NN3 9HZ Northampton, Northamptonshire, GB
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Veja o que dizem as avaliações
Could of gone to a numerous amount of car dealerships but done my research and decided on a peugeot gt premium from Vertu at riverside Northampton. We had a lovely guy called Ryan Appleton find us... Ver mais
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From start to finish this wonderful lady Chloe was Brilliant.She took us through everything and was very helpful and patient with us.She sat in the car with us and went trough everything until we unde... Ver mais
A empresa respondeu
Romeo cheerfully told me that fixing the suspension wishbone bush, front shock absorber, and a suspension arm would come to £480. Pricey, sure—but hey, it’s the main dealer, so what do you expe... Ver mais
A empresa respondeu
Detalhes da empresa
- Concessionária
- Loja de Autopeças
- Mecânica de Carros
- Concessionária de veículos motorizados
- Revendedora de carros usados
Sobre Vertu Motors - Peugeot Northampton
Escrito pela empresa
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Informações de contato
2 Fortune Close, Riverside Park, NN3 9HZ, Northampton, Northamptonshire, Reino Unido
- 0344 659 4515
4,4
Excelente
48 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 96% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Overall great experience
Our salesperson Callum was approachable and gauged our personalities well. His approach suited how we wanted to look for a car and was never pushy or pressing for a quick decision. We managed to strike a deal on a new car that suited us really well, and the process to completion was quick.
28 de março de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Peugeot Northampton
Hi Pixelfixx
Thank you for sharing your review. I am really pleased to hear that Callum was approachable and matched his style to what you wanted, giving you space without any pressure. It is great that you were able to agree a deal that suited you well and that the whole process was completed quickly. We appreciate your feedback and are glad you had a positive experience.
Warm regards
Danielle
Enjoyable Experience
Just wanted to leave a quick review for the team at Vertu Peugeot. We recently picked up our new car and the whole process was spot on from start to finish.
A huge thanks to Callum, who really looked after us. It didn't feel like that typical high-pressure car sales vibe; he was just genuinely helpful and patient while we figured out what we wanted. He made sure everything was sorted and kept us in the loop the whole time.
Really happy with the service and loving the new wheels. If you're heading in, definitely ask for Callum!
3 de abril de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Peugeot Northampton
Hi Philip
Thank you for taking the time to share your experience. I am really pleased to hear that picking up your new car from Vertu Peugeot was smooth from start to finish. It is great to know that Callum looked after you so well and created a relaxed, helpful atmosphere rather than the usual high pressure car buying experience. Keeping you updated throughout and making sure everything was sorted clearly made a big difference.
I am delighted you are happy with both the service and your new car. Thank you again for your kind words and recommendation Philip.
Warm regards
Danielle
The best service
Dropped my car off using the lockers which Chloe helped me with. Car was in for a service and it was a quick turn around which is what I needed. Emily kept me up to date throughout the process which was brilliant. 10/10 highly recommend.
17 de março de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Peugeot Northampton
Thank you for taking the time to leave such a great review. We’re pleased to hear that the locker drop‑off worked well for you and that Chloe was able to assist. It’s also fantastic to know the service was completed quickly and met your needs.
Emily will be delighted to hear her updates throughout the process made the experience even better. Your 10/10 recommendation means a lot to the team.
Thank you again for your kind words.
Kind regards,
Keith
Could of gone to a numerous amount of…
Could of gone to a numerous amount of car dealerships but done my research and decided on a peugeot gt premium from Vertu at riverside Northampton. We had a lovely guy called Ryan Appleton find us a car and guided us right through the process from start to finish.
Ryan went out of his way to take all the stress out for us, sorted everything couldn't recommend him and Vertu enough.
Thank You
Mr + Mrs Butterworth
13 de março de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Peugeot Northampton
Good afternoon,
Thank you for sharing your experience. It’s great to hear that you chose Vertu Peugeot Northampton after doing your research, and even better to hear how well Ryan looked after you. It sounds like he guided you through every step, kept things stress‑free, and made the whole process smooth from start to finish.
I’m really pleased you’re happy with both the service and your GT Premium. Your recommendation means a lot, and I’ll make sure your kind words are passed on.
Thank you again from all of us — and from Ryan too.
Kind regards,
Dean
Had a great experience buying a car…
Had a great experience buying a car from Ryan Appleton, he was very friendly and not pushy, a pleasure to deal with.
28 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Peugeot Northampton
Hi Liam,
Thank you for leaving such a great 5‑star review. We’re delighted to hear you had a positive experience with Ryan at Peugeot Northampton. It’s wonderful to know you found him friendly and easy to deal with, without any pressure — exactly the kind of experience we aim to provide.
We really appreciate your feedback and hope you enjoy your new car.
Kind regards,
Liza
Fantastic service from the Peugeot team…
Fantastic service from the Peugeot team at Northampton especially Dan. Thank you for not being Pushy sales people. You know your business and from order to delivery went very smoothly with excellent communication. I love my new 2008.
3 de março de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Peugeot Northampton
Hi Julie,
Thank you for leaving such a fantastic 5‑star review. We’re delighted to hear that you received great service from the Peugeot Northampton team, especially Dan. It’s wonderful to know that you felt supported without any pressure — exactly the experience we aim to provide.
We’re also pleased that everything from order to delivery went smoothly with excellent communication throughout. And it’s great to hear how much you’re loving your new 2008!
Thank you again for your kind words.
Kind regards,
Liza
Great experience this is my 4th Peugeot …
Great experience this is my fourth Peugeot from Northampton where the team work to give you the best deal. Special mention to Callum & Sumeet thank you for your professionalism, friendly manner and efficiency. No question too much.
2 de março de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Peugeot Northampton
CopilotHere’s a warm and professional reply for Bernie’s review:
Hi Bernie,
Thank you so much for your fantastic 5‑star review! We’re delighted to hear that you’ve had another great experience with us — and even more so that this is your fourth Peugeot from Vertu Peugeot Northampton. Your loyalty means a great deal to the whole team.
A special thank‑you for recognising Callum and Sumeet. It’s wonderful to hear that you found them professional, friendly and efficient, and that no question was ever too much. They’ll be thrilled with your kind words.
Thank you again for taking the time to share your experience and for your continued trust in us.
Kind regards,
Liza
Chloe was amazing
Chloe was amazing, she was super informative and not pushy at all. She learned what we wanted and what our preferences were and made sure the transition was as smooth as possible! Thank you 😊
2 de março de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Peugeot Northampton
Hi Lucy,
Thank you so much for your lovely 5‑star review! We're thrilled to hear that Chloe provided such an informative, supportive and pressure‑free experience. It’s great to know she took the time to understand your preferences and helped make the whole process smooth from start to finish.
We really appreciate your feedback — it means a lot to the team at Vertu Peugeot Northampton. Enjoy your new vehicle, and thank you again for choosing us! 😊
Kind regards,
Liza
Stephen Lee was an amazing…
Stephen Lee was an amazing representative. He took me through it all and made it easy to make a decision to buy my new Peugeot car.
30 de janeiro de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Peugeot Northampton
Good morning, Thank you for sharing your feedback. We’re delighted to hear that Stephen Lee provided such an amazing level of support and guided you through everything so clearly. It’s great to know he helped make your decision to purchase your new Peugeot feel easy and confident.
We truly appreciate your comments and hope you enjoy your new car. Kind regards, Kerry
Resposta da Vertu Motors - Peugeot Northampton
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith
I recently had an appointment booked…
I recently had an appointment booked with Mark Tottem to potentially purchase a brand new Expert van. He called several times to get me in. I arrived at 10:00, made reception aware and was told to take a seat as Mark was on the phone upstairs, which I could see clearly. 10:15 still on the phone, made a polite lady aware once and again and was told to knock on his door once he’d finished on the phone! It was becoming apparent that professionalism was out of the each and every window at this point. I left at 10:20, as I was becoming increasingly irate. Mark eventually called me at 10:47 to ask where I was, I explained I was annoyed because I’d driven 20 miles for an appointment ‘he’d made’ and I’d wasted a whole morning of work at my cost. He then proceeded tell me he was angry because no one told him and what was he supposed to do, with zero empathy. At no point did he even apologise first and foremost, or try to make amends and offer an alternative appointment. Simply argued with me instead. He then decided to just hang up on me! I called head office to speak to the branch manager and never received a call. At this point I guess I’ll have to stick with Ford, which is a shame because I really enjoyed the thought of a change.
Very unprofessional, clearly as a branch and not just on an individual level.
Dan
8 de janeiro de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Peugeot Northampton
Good afternoon Daniel. We are very sorry to hear about your experience at Northampton Peugeot someone will be in contact with you to apologise and discuss how we can potentially make amends. Kind regards, Dean
Experience on buying Peugeot
Experience on buying Peugeot was straightforward online. Keep communication and reply’s when asking
Questions
2 de janeiro de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Peugeot Northampton
Good afternoon Neil. Thank you for your 5‑star review. We’re really pleased to hear that your online buying experience was straightforward and that our team kept communication clear and responsive throughout. Your feedback is greatly appreciated by everyone at Vertu Peugeot Northampton. Kind regards, Kerry
Ryan was so helpful
Ryan was so helpful. He showed all the cars I wanted to look at and explained everything to me. I also didn't feel pressurised which was very helpful.
30 de dezembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Peugeot Northampton
Good morning Wendy. Thank you so much for your kind words! We are so happy to hear that Ryan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
The best customer service I've had in…
I recently experienced exceptional customer service, with Chloe providing outstanding assistance. 10/10
15 de dezembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Peugeot Northampton
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina
Resposta da Vertu Motors - Peugeot Northampton
Good afternoon Alex. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
Motability vehicle.
Chole was very knowledgeable, helpful, professional and absolutely brilliant with my kids. Thanks for everything!
10 de novembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Peugeot Northampton
Good morning Natasha. Thank you so much for your kind words! We are so happy to hear that Chloe was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
We went to the dealerships parts…
We went to the dealerships parts department, I will give one star for the presence of customer service, however for one part which would have cost me £63.00 plus vat, has actually cost me 0.95p on-line, and it was simple a fuse.
I would not recommend anyone use them for parts. Research on-line.
What I have observed here is daylight robbery.
4 de novembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Peugeot Northampton
Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth and have passed your details onto the management team at the dealership. Many thanks Dawn
Excellent service from the team
Excellent service from the team, especially from Kostas who steered me through the experience of buying a car on my own for the first time, since I Iost my husband.
11 de outubro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Peugeot Northampton
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
Callum Layram was a complete pleasure…
Callum Layram was a complete pleasure to deal with from start to finish at Peugeot Northampton. Couldn’t fault his customer service at all, very friendly, professional and great communication skills made the whole process a breeze. Very happy with everything.
16 de outubro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Peugeot Northampton
Thank you so much for your kind words! We are so happy to hear that Callum was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
Peugeot Partner Van Repair
My Peugeot Partner Van was booked in for repairs a couple of weeks ago with an AdBlu Engine Fault showing up on the internal display.
Unfortunately, after diagnostics, I was informed that some costly repairs were required to resolve the issue. This resulted in my vehicle being kept in until the following day. Upon collecting my vehicle it was apparent that it had additionally been given a courtesy wash and an internal freshen up. I have periodically used my van since collection and I am happy to report that everything is in satisfactory working order.
I have used Peugeot Dealers for a number of years where sadly our interactions at times have been frustrating and very poor. However, I wish to make a special mention to Emily from reception who once again from booking my vehicle in, notification of the necessary repairs and the collection of my vehicle, demonstrated excellent interpersonal skills, customer care and professionalism in the performance of her duties. My independent opinion is that Emily is a valuable team member and considerable lessons can be learned from her stand out leadership qualities.
Thank you,
Richie Barker
8 de setembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Peugeot Northampton
Good morning. Thank you, Richie, for taking the time to leave such a thoughtful and detailed review. We're really pleased to hear that your Peugeot Partner Van is now running smoothly and that the courtesy wash and freshen-up were a welcome surprise!
While we're sorry the repair costs were higher than expected, it's heartening to know that Emily's outstanding service helped make the experience more positive. Your kind words about her professionalism and leadership qualities mean a great deal, and we’ll be sure to pass them on—she truly is a valued member of our team.
Thanks again for your continued trust in Vertu Peugeot Northampton. We look forward to welcoming you back in the future and continuing to earn your confidence. Kind regards, Kerry
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