Zeeshan went out of his way to help me in all aspects. He was kindness and patience itself. I adore my new car and will definitely be a returning customer.
A empresa respondeu
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Zeeshan went out of his way to help me in all aspects. He was kindness and patience itself. I adore my new car and will definitely be a returning customer.
A empresa respondeu
Had an excellent experience with Vertu Motors, Oxford recently. The whole team were exceptionally helpful but special kudos to Sherazad Hussain who was our main point of contact through our purchase... Ver mais
A empresa respondeu
The staff made the selling and buying a used car very simple and guided us along the way with all the paperwork. We are delighted with our purchase that looks as good as new even though it is 3 years... Ver mais
A empresa respondeu
Bought a car through Vertu Peugeot Oxford with Daniel Whiting in September. He helped us with a second-hand car purchase and was very knowledgable, friendly, and efficient. We identified a small... Ver mais
A empresa respondeu
Escrito pela empresa
370 Iffley Road, OX4 4AT, Oxford, Oxfordshire, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 96% das avaliações negativas
Normalmente responde dentro de 24 horas
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I understand that this is partly my fault, as it was my first time having an MOT and service done this way. My car was collected from my home, and about an hour later I received a call saying that repairs were needed.
I was then told the cost would be £1,700. When I said that was too expensive, I was immediately offered a payment plan instead of a clear explanation of the work. Shortly after, I was told the total had actually increased to £2,130 because the service had not been included initially.
I was not clearly informed whether these repairs were necessary for the car to pass the MOT, and I also wasn’t asked about my existing warranty, which could have covered some of the costs.
Overall, this felt like a very opportunistic approach, focused on getting as much money as possible from the customer rather than providing transparent and honest service.
For this reason, I am giving a zero-star rating.

Resposta da Vertu Motors - Peugeot Oxford
We found the car we where looking for and they made the experience good and where not pushy. There was no problem to small for them to sort out, The manager was very helpful and the sales man kysar was very helpful in keeping us informed.

Resposta da Vertu Motors - Peugeot Oxford
Straight-forward, good prices, no upsell, good people - felt very well looked after by Sher Azad - and delighted with the car.

Resposta da Vertu Motors - Peugeot Oxford
Dan was brilliant from start to finish. He offered me a test drive and went through all the information very clearly. I felt like he listened to what I needed and my budget and gave me good advice. I am very happy with the car I have purchased.

Resposta da Vertu Motors - Peugeot Oxford
The staff [precisely Ahmed & Sher azad] at my local Vertu branch consistently demonstrate exceptional helpfulness and insight. They guided me without pressure, offering deals tailored to my individual preferences, and their honesty was highly valued.
However, there is an opportunity to enhance telephone communication to ensure easier access to the right people

Resposta da Vertu Motors - Peugeot Oxford
Absolutely amazing. Totally hassle free. Cain was very welcoming, engaging, whilst remainingvery professional. I appreciated his recommendations based on what I was looking for.
The whole process was seamless.

Resposta da Vertu Motors - Peugeot Oxford
I would like to say a massive thank you for all of your input and support to Sherazad Hussain, Sales Advisor, Ahmed Masood, Business manager and of course Stephen Craig the General Manager at Vertu Motors Oxford! We picked up our new car yesterday, a and couldn't be happier. The communication leading up to collection day was fantastic—we felt supported and informed every step of the way. We’ve been coming here for years because the staff are so welcoming and genuine. I would Highly recommended this dealership. Thank you again for the excellent service.

Resposta da Vertu Motors - Peugeot Oxford
Daniel whiting is good at helping me figure out what kinda car would be best for me ,price ranges, Daniel and his team were amazing with what they do .

Resposta da Vertu Motors - Peugeot Oxford
Received very courteous and professional care, taking time to explain the different dials and knobs on my new hi tech car.
Nothing was too much trouble and love my new car

Resposta da Vertu Motors - Peugeot Oxford
The sales team were friendly, knew their stuff and didn't try to sell us products we didn't want. They found us the car we wanted in Darlington (300 miles away) and delivered it down south at no cost in perfect condition. Would soundly recommend them.

Resposta da Vertu Motors - Peugeot Oxford
Outstanding service from this garage.
Kysar Ahmed looked after every single detail from enquiry to delivery.
Very pleased indeed.
Would certainly recommend.

Resposta da Vertu Motors - Peugeot Oxford
Very good service from the sales team thanks Zeeshan,

Resposta da Vertu Motors - Peugeot Oxford
Zeeshan and everyone were so helpful. Worked really hard to get me the car I wanted in the colour and made sure to work with me to figure out what worked best for me. I didn’t feel pressured to make any decision. Really pleased with my new car!

Resposta da Vertu Motors - Peugeot Oxford
Bought a car through Vertu Peugeot Oxford with Daniel Whiting in September. He helped us with a second-hand car purchase and was very knowledgable, friendly, and efficient.
We identified a small issue with the gear stick after purchase and Daniel didn't hesitate to get us booked in the following week to get it sorted for free through their in house garage. Since then it has performed well with no issues.
The service here is fantastic, the prices are competitive, and we will certainly be back in the future.

Resposta da Vertu Motors - Peugeot Oxford
Cane has been very good to us, nice atmosphere. Ordered the vehicle around 10th October 25 and received it on 31st December lovely new years surprise of a new car for the new year.

Resposta da Vertu Motors - Peugeot Oxford
We have purchased Peugeot cars since 1978. The cars are comfortable. The engineering and performance are second to none. The staff at Peugeot are always professional and helpful - thank you!

Resposta da Vertu Motors - Peugeot Oxford
The sales team are always a pleasure to deal with. Friendly, polite and extremely helpful. Excellent handover of the new car.

Resposta da Vertu Motors - Peugeot Oxford
From the moment of contacting this garage to collecting our vehicle the service has been outstanding. Especially Zeeshan who has gone above and beyond to make this purchase go smoothly. A big thank you to him.

Resposta da Vertu Motors - Peugeot Oxford
Vertu motor Oxford, absolutely terrible. This is the worse garage I have ever known. Customer services is appalling and absolutely no care for customers at any point.

Resposta da Vertu Motors - Peugeot Oxford
Every member of staff I spoke to was super helpful. The sales person I dealt with was Sherazad. He was so patient and professional. The process of buying a car was very simple, with a lot of the paperwork being done electronically on the mobile phone. I was very impressed.

Resposta da Vertu Motors - Peugeot Oxford
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