Received Amazing customer service especially from Richard Carlyle' the second we met,they delivered everything discussed and agreed at our first meeting so it was a joy to receive keys and drive my n... Ver mais
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Localização
Trocar localizaçãoSaturn Avenue, Phoenix Retail Park, PA1 2BH Paisley, Scotland, GB
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Veja o que dizem as avaliações
Excellent customer service. Richard the sales rep whome I have known since his days at Skoda and always arranged my vehicles went over the top to meet my needs, as usual. I would recommend Peugeot Lin... Ver mais
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I had a wonderful experience picking up my New Car today Scott made the whole experience stress free He took the time to show me how all the features work The car was spotless Thank you for the grea... Ver mais
A empresa respondeu
Great Customer service from Nathan. Made purchasing car easy and relaxed experience. The team were professional and kept me up to date throughout.
A empresa respondeu
Detalhes da empresa
- Concessionária
- Loja de Autopeças
- Mecânica de Carros
- Concessionária de veículos motorizados
- Revendedora de carros usados
Escrito pela empresa
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide. Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers. We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands. It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey.
Informações de contato
Saturn Avenue, Phoenix Retail Park, PA1 2BH, Paisley, Scotland, Reino Unido
- 0344 659 8053
4,5
Excelente
45 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 96% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Richard was truly exceptional my…
Richard was truly exceptional my purchase was genuinely enjoyable. He has a high caliber of professionalism, incredibly attentive to my needs, answered all my questions and never once made me feel pressured.
9 de setembro de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Peugeot Paisley
Thank you so much for your kind words! We are so happy to hear that Richard was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina
I would like to personally thank craig…
I would like to personally thank craig and Johnathon. For the great experience in receiving my new vehicle from Peugeot paisley. They went the extra mile to make my experience good .thank you
29 de agosto de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Peugeot Paisley
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Looking for a used but expensive car
Looking for a used but expensive car. I visited this place last week and went into the showroom around 10am, lots of staff around doing very little but was ignored for about 15 minutes. Eventually I was asked if they could assist me! The salesman was uninterested when he showed me the car adding I have an appointment in ten minutes. What more can I say about diabolical service and lack of customer care!
21 de maio de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Peugeot Paisley
Dear Colin, thank you for taking the time to leave a review. We are saddened to learn your experience did not meet with the high standards we set for your ourselves. If you can please contact me at the dealership or via email at Alex.Sharp@vertumotors.com I can certainly look into your experience in detail. Kind regards, Alex Sharp - General Manager
Worst service team and customer services vertu phoenix paisley
Numerous visits to service team at vertu phoenix Paisley. Give poor advice on what was required several times, spent £2500 on repairs to engine fault. Over 6 months to be told after poor repairs, car needs new engine. Don't use them as their customer services team are as good as the service team. They dont answer complaints. Worst treatment ever experienced. Don't use them in paisley.
7 de março de 2025
Avaliação não solicitada
Resposta da Vertu Motors - Peugeot Paisley
Good Morning,
I have listed the repairs complete on the car below:
17/04/2024 - Coil pack and spark plugs replaced
30/09/2024 - Wet belt failed
10/01/2025 - EML on - Diagnostic investigation traced to low oil topped up and advised to drive 600 miles for us to carry out consumption test. Test showed engine internally burning oil.
On both occasions with the timing belt and the engine burning oil we have approached Peugeot customer cate for goodwill due to severity of the faults, but they refused due to the service history we were provided by the customer being insufficient. I understand your frustrations with cost involved. However we can only follow manufacture guidelines.
Kind regards,
Alex Sharp
General Manager
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