Vertu Motors - Renault Nottingham Avaliações 

39
O TrustScore é 4.5 de um total de 5

4,7

Haydn Road, Sherwood, NG5 1EA Nottingham, Nottinghamshire, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

All the staff were polite and knowledgeable. The salesman Barry was extremely professional. I didn't feel pressured or anything. Very pleased with the whole experience. Thank you for the whole challe... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Connor was very helpful and knowledgeable, great service and couldn’t really fault anything. Kept me updated throughout the process and managed to get me my car early.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I would like to thank Abi for her assistance today. She was extremely helpful and knowledgable and resolved the issue that I had with my car. The problem was human error, but she didn't make me feel... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

What a fantastic experiance we had purchasing our daughters new car she has complex requirements, Will looked after her on a personal level making sure he addressed all needs she is a very young driv... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Concessionária
  2. Loja de Autopeças
  3. Mecânica de Carros
  4. Concessionária de veículos motorizados
  5. Revendedora de carros usados

Sobre Vertu Motors - Renault Nottingham

Escrito pela empresa

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Informações de contato

  • Haydn Road, Sherwood, NG5 1EA, Nottingham, Nottinghamshire, Reino Unido

  • 0344 659 5489

4,7

Excelente

O TrustScore é 4.5 de um total de 5

39 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 96% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(39)

12.645 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Excellent Staff

Abi at Nottingham was helpful and polite and so friendly. Absolutely amazing. Thank you so much!

30 de janeiro de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Renault Nottingham

Resposta da Vertu Motors - Renault Nottingham

Good morning. Thank you for taking the time to leave such lovely feedback. We’re delighted to hear that Abi made such a positive impression with her helpful, polite and friendly approach. She’ll be thrilled to know her support helped make your experience an amazing one.
We really appreciate your kind words and hope to welcome you back again in the future. Kind regards, Kerry

Avaliado com 5 de um total de 5 estrelas

Positive,enquiry then order and…

Positive,enquiry then order and delivery was handled very well

17 de janeiro de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Renault Nottingham

Resposta da Vertu Motors - Renault Nottingham

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn

Avaliado com 5 de um total de 5 estrelas

From my initial contact with Vertu I…

From my initial contact with Vertu I can honestly state that they have been one of the best companies I have ever dealt with. I travelled over 350 miles to their dealership in Nottingham and would gladly do the same again as their professional approach was outstanding from start to finish.

14 de janeiro de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Renault Nottingham

Resposta da Vertu Motors - Renault Nottingham

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Avaliado com 5 de um total de 5 estrelas

Staff very friendly & informative

Staff very friendly & informative. Car very well presented.

2 de janeiro de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Renault Nottingham

Resposta da Vertu Motors - Renault Nottingham

Good afternoon 00000. Thank you for taking the time to leave a review regarding your experience with our sales team at Vertu Renault Nottingham. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Chloe

Avaliado com 5 de um total de 5 estrelas

Nothing was too much trouble

Well, I'am not actually the customer, but I'am the driver for their customer, and may I just say the friendly professionalism by both Abigail and Jack Armstrong is astounding, they explain things to the customer and myself in an easy to understand none patronising way, and when showing us the ins and outs etc of the vehicle, nothing was too much trouble, which of course always made our visits to Vertu very comfortably pleasant, they're both excellent at what they do and their customer and myself are extremely grateful and wish them, and everybody at Vertu, a very happy 2026 :) Thank you once again :)

3 de dezembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Renault Nottingham

Resposta da Vertu Motors - Renault Nottingham

Good afternoon 00000. Thank you for taking the time to leave a review regarding your experience with our sales Team at Vertu Renault Nottingham. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Chloe

Avaliado com 5 de um total de 5 estrelas

Women are great salespeople

Having a female salesperson who is friendly, extremely helpful with no signs of condescension. I was treated as an intelligent being.

28 de novembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Renault Nottingham

Resposta da Vertu Motors - Renault Nottingham

Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.

Avaliado com 5 de um total de 5 estrelas

Abigail was great each step of the way

Abigail was great each step of the way. Best experience in a car sales garage compared to around 10 others visited in Nottingham

26 de novembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Renault Nottingham

Resposta da Vertu Motors - Renault Nottingham

Thank you for taking the time to leave a review regarding your experience with Abigail at Vertu Renault Nottingham. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards Dawn

Avaliado com 1 de um total de 5 estrelas

Worst dealership I've ever dealt with

Was dealing with Will for a used car, we had good conversations for a day and a half, the deal was about to be done, he went away to make a proposal with his Manager and said he would call me back in 5 mins, waited for his call, gave him the benefit of the doubt. He then emails me an hour later to say he has sold the car to another customer. Cowardly behaviour and no response to my email and phonecalls either. NEVER deal with these guys, trust and honesty is worth more than any amount for a car, absolute sharks these lot, left my old man without a motor.

19 de novembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Renault Nottingham

Resposta da Vertu Motors - Renault Nottingham

Dear Asif, thank you for taking the time to review your most recent experience with us, we appreciate your feedback and comments. Please accept my sincere apologies this enquiry fell below our usual high standards of communication on this occasion. We will use your feedback to help improve our customer service.

Matt Reilly - General Manager

Avaliado com 5 de um total de 5 estrelas

This is my second car from Vertu…

This is my second car from Vertu Motors, my last one was stolen and i decided to go again to What was Renault. We was again treat so well by the staff who are professional and caring. we already knew which car we wanted, so it was a quick process but not rushed, Barry was polite and knowledgeable and quickly dealt with our request. I would recommend Vertu Motors to anyone looking for a mobility car.

31 de outubro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Renault Nottingham

Resposta da Vertu Motors - Renault Nottingham

Good afternoon. Thank you for taking the time to leave a review regarding your experience with Barry in our Sales Team at Vertu Renault Nottingham. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Dean

Avaliado com 5 de um total de 5 estrelas

Friendly helpful people with honesty…

Friendly helpful people with honesty and integrity

27 de outubro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Renault Nottingham

Resposta da Vertu Motors - Renault Nottingham

Thank you for taking the time to leave a review regarding your experience with our Team at Vertu Renault Nottingham. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Dawn

Avaliado com 5 de um total de 5 estrelas

No pushy sales person

No pushy sales person! Very knowledgeable and easy to deal with.

23 de outubro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Renault Nottingham

Resposta da Vertu Motors - Renault Nottingham

Good morning. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry

Avaliado com 5 de um total de 5 estrelas

Joshua Lowe the best of the best person…

Joshua Lowe the best of the best person there, always very helpful, reliable, when u there ask for him. 10 stars if I could

22 de outubro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Renault Nottingham

Resposta da Vertu Motors - Renault Nottingham

Good afternoon. Thank you for taking the time to leave a review regarding your experience with Joshua in our service Team at Vertu Renault Nottingham. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Dean

Avaliado com 5 de um total de 5 estrelas

First rate service from the sales team…

First rate service from the sales team from first approach through to purchasing a new vehicle. Very responsive approach, clear and accurate communication and excellent customer service throughout. I couldn't have asked for more.

17 de outubro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Renault Nottingham

Resposta da Vertu Motors - Renault Nottingham

Thank you for taking the time to leave a review regarding your experience with our Team at Vertu Renault Nottingham. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Dawn

Avaliado com 5 de um total de 5 estrelas

A great dealership

This is the first time that I have used this dealership and bought a Renault.
It has been a pleasurable experience from the test drive up to the collection of my car.
No pushy sales people here. They have answered all my questions (there have been many!) and been professional, friendly and helpful. I particularly like
the fact that there are both female and male sales personnel.
Molly was very helpful on the test drives and Byron sorted out a delivery glitch with minimum hassle.
A special shout-out to Jack though. He dealt with the handover of my car. He was very thorough in his demonstration of the car's features and went through all my questions and allayed my concerns about driving an automatic. Despite having driven for many years, the first time I had driven an automatic and hybrid was on my test drive!
The best part was that we had a laugh throughout the whole process. The handover was fun!

10 de outubro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Renault Nottingham

Resposta da Vertu Motors - Renault Nottingham

Good morning. Thank you for taking the time to leave a review regarding your experience with our team at Vertu Motors Renault Nottingham. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Customer experience is extremely important to us. We hope to see you again in the future. Kind regards Danielle.

Avaliado com 5 de um total de 5 estrelas

This was my 2nd time dealing with Vertu…

This was my 2nd time dealing with Vertu motors, but 1st time dealing with mellissa Reid she is an absolute credit to the company she made my purchase of buying my car a great experience,from start to finish always there when I needed her to answer questions and sort things out for me. And had so many laughs throughout the process thanks again Melissa.

21 de junho de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Renault Nottingham

Resposta da Vertu Motors - Renault Nottingham

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Avaliado com 5 de um total de 5 estrelas

Hi from 1st contact to delivery of the…

Hi from 1st contact to delivery of the car was 1st class. Jack Armstrong was very professional in all the details he explained, and on the actual hand over he was 1st class . The Vertu Renult dealership at Nottingham possibly the best experience I have had when buying a car ,thank you Steven Coulton.8/10

4 de setembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Renault Nottingham

Resposta da Vertu Motors - Renault Nottingham

Good afternoon Steven. Thank you for taking the time to leave a review regarding your experience with Jack in our Sales Team at Vertu Renault Nottingham. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Dean

Avaliado com 5 de um total de 5 estrelas

Top Company and excellent salesperson

Will Thorpe was the Vertu Motors salesperson who dealt with me from my first asking about the new Renault 5 E until it’s timely delivery last week. Will was excellent throughout the whole process. He understood the car thoroughly and dealt professionally with my concerns about moving to an electric car and one with many new features and Google-driven systems. I can recommend both Vertu Motors and Will Thorpe without any hesitation.

18 de junho de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Renault Nottingham

Resposta da Vertu Motors - Renault Nottingham

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Avaliado com 5 de um total de 5 estrelas

Buying a captur

Polite helpful people easy to deal with good test drive with knowledgeable sales person

19 de junho de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Renault Nottingham

Resposta da Vertu Motors - Renault Nottingham

Good morning Christopher. Thank you for taking the time to leave a review regarding your experience with our Sales Team at Vertu Renault Nottingham. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Dean

Avaliado com 5 de um total de 5 estrelas

Renault 5 from Will

Bought a Renault 5 from Will Hooley-Thorpe. Easy to deal with, mainly done remotely and all done with great humour. Thanks Will.

10 de junho de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Renault Nottingham

Resposta da Vertu Motors - Renault Nottingham

Good afternoon . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle

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