I felt really well looked after by Connor at Vertu in Ayr - he was very helpful, patient and answered the many questions I asked. The car was in lovely condition when I collected it and one minor issu... Ver mais
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Veja o que dizem as avaliações
From the onset Jared was very helpful, professional & friendly in organising collection of my Toyota Yaris they purchased via Motorway. On collection day Stephen was likewise in his friendly, profess... Ver mais
A empresa respondeu
Staff were excellent and very clear in their explanations about all aspects of the process, finance agreement and demonstatring new features of the new car. I was never rushed and the the young salem... Ver mais
A empresa respondeu
Good service from well informed staff which made the process really easy from start to finish. I understood clearly what was involved in the buying a used car from Vertu.
A empresa respondeu
Detalhes da empresa
- Concessionária
- Loja de Autopeças
- Mecânica de Carros
- Concessionária de veículos motorizados
- Revendedora de carros usados
Escrito pela empresa
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide. Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers. We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands. It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey.
Informações de contato
7C Old Farm Road, KA8 9ST, Ayr, Scotland, Reino Unido
- 0344 539 1726
4,5
Excelente
56 avaliações
Pede aos clientes que avaliem
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Respondeu a 96% das avaliações negativas
Normalmente responde dentro de 24 horas
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Good service from well informed staff…
Good service from well informed staff which made the process really easy from start to finish. I understood clearly what was involved in the buying a used car from Vertu.
10 de agosto de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Toyota Ayr
Thank you for your kind review. We're delighted to hear that our knowledgeable team made the process of buying your used car straightforward and easy from start to finish. It's great to know that everything was explained clearly and that you felt well informed throughout your experience with us.
Thank you for choosing Vertu, and we hope you enjoy your new car.
Kind regards,
Matthew
Looked after very well by Vertu Toyota in Ayr
I felt really well looked after by Connor at Vertu in Ayr - he was very helpful, patient and answered the many questions I asked. The car was in lovely condition when I collected it and one minor issue that came up after I took it home was addressed by Connor and colleagues with a minimum of hassle for me. It was a pleasure to use Vertu compared to other manufacturers' dealerships I've used in the past. Many thanks
2 de junho de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Toyota Ayr
Good morning Jeremy,
Thank you for your wonderful feedback, it’s great to hear Connor looked after you so well throughout your experience. We’re delighted he was patient, helpful and took the time to answer all of your questions. It’s also fantastic to know the car was presented in excellent condition and that the team resolved the minor issue quickly and with minimal inconvenience. We really appreciate your kind words and are pleased you enjoyed your experience with us.
Kind regards,
Dean
Thank you Vertu Toyota Ayr
From the onset Jared was very helpful, professional & friendly in organising collection of my Toyota Yaris they purchased via Motorway. On collection day Stephen was likewise in his friendly, professional manner making sure that everything ran smoothly. After a quick check & short test drive he was happy to contact the company accountant regarding payment. The non haggle funds were transferred into my account within a couple of minutes. Well done guys
10 de agosto de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Toyota Ayr
Good afternoon Anne,
Thank you for your wonderful feedback. It’s great to hear Jared made the initial arrangements so smooth and that Stephen continued the experience with the same friendly and professional approach on collection day. We’re delighted everything was handled efficiently, the process was straightforward and the payment was completed so quickly. Thank you for taking the time to recognise their efforts.
Kind regards,
Dean
Staff were excellent and very clear in…
Staff were excellent and very clear in their explanations about all aspects of the process, finance agreement and demonstatring new features of the new car. I was never rushed and the the young saleman (Kal Galev) who mainly dealt with me answered all my questions fully and with patience. Caroline at receiption greeted me each visit with a smile, offered tea or coffee and contaced the person I was to see immediately. Overall a very proferssional and friendly service.
4 de agosto de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Toyota Ayr
Good afternoon Margaret,
Thank you for your wonderful feedback, it’s great to hear the team provided such clear explanations and took the time to guide you through every aspect of the process. We’re especially pleased Kal was patient, knowledgeable and able to answer all of your questions, while Caroline helped make each visit so welcoming. It’s fantastic to know you received such professional and friendly service throughout.
Kind regards,
Dean
Traded in my car for Toyota Yaris
Traded in my car for Toyota Yaris. Everything went well. Was a bit hesitant about going from a manual to an automatic but Connor was great in letting me try out the car before I bought it. Good explanation of the internal and external features of car. My son and daughter in law were also impressed.
18 de julho de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Toyota Ayr
Thank you for your wonderful review.
We are delighted to hear that everything went smoothly when you traded in your car for your Toyota Yaris. Moving from a manual to an automatic can be a big change, so it's fantastic to know that Connor took the time to let you try the car and helped you feel confident in your decision.
It's also great to hear that Connor explained the vehicle's features so clearly and that both your son and daughter-in-law were impressed with the experience.
Thank you for choosing Vertu Toyota and for your recommendation. We hope you enjoy many happy miles in your new Yaris.
Kind regards,
Keith
Excellent service
From my first visit to Vertu Toyota in Ayr I felt welcomed and valued. Amber was very friendly, knowledgeable and helpful and I loved my ride in the new Aygo X demonstrator. Scott looked after me on my next visit, which was to test drive an Aygo X Undercover, which was the model I was interested in. The car was in excellent condition, perfect for my needs and Scott (and Jarred) couldn't have been more helpful or respectful. I'm delighted with my new car and the service provided by this dealership. Highly recommended.
8 de julho de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Toyota Ayr
Good afternoon Joan. Thank you for your fantastic review. We are delighted to hear that Amber, Scott and Jarred provided such friendly and helpful service throughout your journey with us. Congratulations on your new Aygo X, and thank you for your recommendation. We wish you many happy miles ahead!
Kind regards,
Kerry
Everyone at Vertu was friendly and…
Everyone at Vertu was friendly and helpful and made my car buying experience stress free. The sales associate I worked with, Kal, was professional and could answer all of my questions. He wasn't pushy but kind and patient and didn't rush me into making any decisions. I love my new to me Toyota Yaris. Thank you Kal and everyone at Vertu Toyota Ayr.
4 de julho de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Toyota Ayr
Thank you for your lovely review. We're delighted to hear Kal and the team at Vertu Toyota Ayr made your car-buying experience so enjoyable and stress-free. Congratulations on your Toyota Yaris, and thank you for choosing us.
Many thanks,
Chloe
Resposta da Vertu Motors - Toyota Ayr
Thank you for your feedback. We’re pleased to hear the team were able to support you in finding your new car.
Kind regards,
Matthew
Good experience overall
The staff at Vertu were helpful, kept us updated and explained everything well. Cameron in particular who dealt with us was so helpful, friendly and patient. Overall very happy with the experience and the car is great, have had no problems.
15 de junho de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Toyota Ayr
Thank you for your kind feedback. We’re delighted to hear that the team kept you well informed and explained everything clearly, and that Cameron provided such friendly, patient and helpful support throughout.
It’s great to know you’re so happy with your car and overall experience.
Kind regards,
Matthew
A special thank you to Conner Agnew @ Vertu Ayr
The staff members who attended to us were courteous, well presented and knowledgeable. I was unsure what type of car I wanted and they talked me through all options to help me make my decision. The atmosphere was relaxing but professional. Tea coffee, cool drinks and fresh cakes were on offer. The experience of unveiling the car we finally purchased was a nice touch.
23 de junho de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Toyota Ayr
Hi,
Thank you for your wonderful feedback.
We’re delighted to hear that Connor and the team in Ayr provided such a courteous and knowledgeable service, and that they were able to support you in choosing the right car. It’s great to know you enjoyed the welcoming atmosphere and the special handover experience.
We really appreciate you taking the time to share your experience.
Kind regards,
Danielle
Danielle
Efficient
Efficient, attentive and polite treatment from Cameron during purchase of pre-owned vehicle from Vertu Ayr. Good service and well presented vehicle.
22 de junho de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Toyota Ayr
Hi Ian,
Thank you for your kind feedback.
We’re delighted to hear that Cameron provided efficient, attentive and polite service throughout your purchase, and that you were pleased with the presentation of your vehicle.
We really appreciate you taking the time to share your experience.
Kind regards,
Danielle
Amazing customer service
Amazing customer service. Fron the lady at the welcome desk , to Cameron who actually sold me the car. Kept informed every step of the way before collection day. Pick up was brilliant 👏
24 de junho de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Toyota Ayr
Hi Beverley,
Thank you for taking the time to leave such a wonderful 5-star review. We’re delighted to hear that you received amazing customer service from the moment you arrived, and that both our welcome team and Cameron looked after you so well throughout your experience.
It’s fantastic to know you were kept informed every step of the way and that your collection day was such a great experience. Your kind words truly mean a lot, and we’ll be sure to pass your feedback on to the team.
Kind regards,
Liza
I bought my first car just a couple of…
I bought my first car just a couple of days and can't be any happier with the service I received.
Cameron was my salesman and was brilliant from start to finish.
Thanks again!
23 de junho de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Toyota Ayr
Hi Debbie,
Thank you for taking the time to leave such a lovely 5-star review. We’re delighted to hear that buying your first car has been such a happy experience. It’s fantastic to know that Cameron provided brilliant support from start to finish and helped make the whole process enjoyable for you.
Congratulations on your first car, and we hope you enjoy every moment driving it!
Kind regards,
Liza
Helpful pleasant staff with good…
Helpful pleasant staff with good product knowledge
23 de junho de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Toyota Ayr
Hi Susan,
Thank you for taking the time to leave us a fantastic 5‑star review. We’re delighted to hear that you found the team at Vertu Toyota Ayr to be helpful, pleasant, and knowledgeable.
Providing friendly service alongside strong product knowledge is something we really pride ourselves on, so your kind feedback means a great deal to the team.
If you ever need anything in the future, we’re always here to help.
Kind regards,
Liza.
Toyota Vertu Ayr a pleasure to deal with
I visited the Vertu Toyota showroom in Ayr in May 2026 to test drive a Toyota CHR + EV. The Vertu staff were all very welcoming and professional. From greeting you as you enter the showroom and throughout the buying process they are all professional and friendly. The showroom itself is well laid out and clean and within the space available the cars are well laid out on display.
Scott Tudhope our sales contact was a pleasure to deal with. He is knowledgeable about the cars and is able to answer most questions and will come back to you with information for anything that he needs to confirm. He took time with us prior to a test drive of a CHR+ EV to make sure that we were familiar with the controls and features and as we drove he was informative but gave you time to explore and enjoy the car.
The sales process was well organised and we received our car in excellent condition within a month. Whenever we called during the period until we collected the car our calls were answered quickly and we were put through to the appropriate person.
Trading in our old car and buying a new car from Vertu Ayr was a well organised, efficient but pleasurable experience and I would recommend them to others wishing to make a purchase.
By the way the Toyota CHR + EV is a beautiful car and a pleasure to drive. We love it.
17 de junho de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Toyota Ayr
Good afternoon John,
Thank you for your detailed and fantastic feedback, it’s great to hear you felt welcomed and well supported throughout your visit. We’re pleased Scott made the experience informative and enjoyable, and that everything ran smoothly from test drive to collection. Enjoy your new car!
Kind regards,
Dean
Great company.
Cameron was spot on. Listened to what I wanted..and then came up with a perfect car for me. Good balance of fact and social chat. Excellent salesman. Vertu is lucky to have Him.
12 de junho de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Toyota Ayr
Good afternoon,
Thank you for your review. It’s great to hear that Cameron listened carefully to what you were looking for and helped find a car that suited you perfectly. Striking the right balance between professionalism and a friendly approach really makes a difference, and your feedback is very much appreciated.
Kind regards,
Dean
Resposta da Vertu Motors - Toyota Ayr
Good afternoon Gordon,
Thank you for your review. It’s great to hear everything went smoothly and that you had such a straightforward experience — we really appreciate your feedback.
Kind regards,
Dean
Fantastic car, great price and 1st class service!!
I travelled some distance across Scotland to visit Vertu Toyota Ayr, based on the quality and price of the vehicles they were selling, coupled with their excellent reputation in online reviews and I was not disappointed. Cameron was a pleasure to deal with from start to finish. After reserving the car via Autotrader over a weekend, I was contacted by Vertu HQ around 8:30am on Monday morning with a reassuring update. By 9:30am on Monday the Ayr branch had contacted me directly and I had booked an appointment to inspect the car later that week. I was able to make arrangements to drive the car home on the same day of my appointment, should I wish to proceed. The car was presented in immaculate condition and in general the whole process exceeded my expectations. Cameron was honest, not at all pushy and incredibly helpful. Needless to say, I completed the purchase and drove the couple of hours home in my lovely new Toyota, as a very satisfied customer. I cannot recommend Cameron and the sales team at Vertu Toyota Ayr highly enough! I really did feel like a valued customer. Thank you Cameron and team for a first class buying experience - you surely are a testament to the Toyota brand!!
3 de junho de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Toyota Ayr
Hi Graham,
Thank you so much for taking the time to leave such a fantastic and detailed 5‑star review. We’re absolutely delighted to hear that your experience with Vertu Toyota Ayr exceeded your expectations, especially after travelling such a distance to visit us.
It’s great to know that our reputation and vehicle offering gave you the confidence to make the journey — and even better to hear that Cameron and the team delivered a first‑class experience from start to finish. From your initial Autotrader enquiry to the early follow‑up from our team and the quick coordination with the Ayr branch, we’re pleased everything ran smoothly and efficiently for you.
We’re especially glad that Cameron made such a positive impression with his honest, helpful, and non‑pushy approach. Providing a transparent and customer‑focused service is exactly what we strive for, and your feedback highlights this perfectly.
It’s fantastic to hear that your car was presented in immaculate condition and that you were able to drive away the very same day, making the whole experience both seamless and enjoyable. Most importantly, we’re thrilled that you felt like a valued customer throughout — that’s exactly how it should be.
Thank you again for your incredibly kind recommendation of Cameron and the team. Your words truly mean a great deal, and we hope you enjoy many happy miles in your new Toyota. If you ever need anything in the future, we’re always here to help.
Kind regards,
Liza.
The best toyota approved dealership
I just bought a Toyota C-HR from Vertu online through Toyota Ayr. I'm from Bristol, so I was only able to find the right model I was looking for at their dealership. Right from the start, everyone was so friendly and made the whole purchase feel really easy. Cameron made sure I was getting everything I was paying for. There were some minor advisories on the previous MOT, which I noticed. Cameron looked into it right away and sorted everything out so the car was fully serviced. When it arrived, it had a fresh MOT with no advisories.
They also sent the car all the way from Scotland to Bristol with an amazing trade driver. He gave me a little ride tour and showed me all the functions of the car, as it’s a Hybrid e-CVT automatic. The manager Graham explained all the documentation clearly and transparently. They also accepted my request and gave me a reasonable discount on the delivery charge.
Rebecca from online customer service was really kind and helpful. In fact, she made sure I felt comfortable throughout the whole process, especially since I couldn’t visit the dealership myself. I received detailed photos and a personal video tour of the car, which helped a lot.
Overall, 5 stars.
29 de maio de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Toyota Ayr
Good afternoon Anand,
Thank you for your fantastic and detailed review. It’s great to hear that despite the distance, the whole process was made easy and reassuring from start to finish. From Cameron resolving the MOT advisories, to the delivery experience and clear communication from Graham and Rebecca, it’s clear the team went above and beyond to support you throughout.
We’re delighted you’re so happy with your Toyota C‑HR and really appreciate you taking the time to share your experience.
Kind regards,
Dean
Very helpful and patient with the old…
Very helpful and patient with the old ones.
18 de maio de 2026
Avaliação não solicitada
Resposta da Vertu Motors - Toyota Ayr
Hi Doreen,
Thank you for taking the time to leave your lovely review. We’re delighted to hear that you found the team at Vertu Toyota Ayr helpful and patient — providing a supportive and understanding experience for all our customers is incredibly important to us.
Your feedback is greatly appreciated and will be shared with the team. If there’s anything we can assist you with in the future, please don’t hesitate to get in touch.
Kind regards,
Liza.
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