Vertu Motors - Toyota Glasgow Avaliações 

72
O TrustScore é 4.5 de um total de 5

4,6

860 Kennishead Road, G53 7RA Glasgow, Scotland, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Maurice was really supportive in helping me buy a reliable longterm car. I am enjoying my hybrid. In two days of using the car for work the fuel gauge hasn't moved. The warranty and service plan give... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Toyota Glasgow were fantastic from start to finish. I travelled up from Newcastle to purchase my car. Very friendly and efficient service. Nothing was too much trouble. Little things that make a d... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We recently visited Vertu Glasgow and had an excellent experience from start to finish. The team was professional, friendly, and really took the time to explain everything clearly. The process was smo... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Buying a new car can be very stressful. Maurice was very helpful, patient and courteous. He didn't push us to buy anything and listened to our preferences and made helpful suggestions. He went o... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Concessionária
  2. Loja de Autopeças
  3. Mecânica de Carros
  4. Concessionária de veículos motorizados
  5. Revendedora de carros usados

Escrito pela empresa

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide. Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers. We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands. It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey.


Informações de contato

  • 860 Kennishead Road, G53 7RA, Glasgow, Scotland, Reino Unido

  • 0344 659 9390

4,6

Excelente

O TrustScore é 4.5 de um total de 5

72 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Respondeu a 96% das avaliações negativas

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4,6

Todas as avaliações

(72)

13.464 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Toyota are renowned for reliability and good engines.

Maurice was really supportive in helping me buy a reliable longterm car. I am enjoying my hybrid. In two days of using the car for work the fuel gauge hasn't moved. The warranty and service plan give me peace of mind. I enjoyed the thank you sign. Removing the cloth to reveal my car was a fun thing to do.

17 de agosto de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Toyota Glasgow

Resposta da Vertu Motors - Toyota Glasgow

Good afternoon Morag,

Thank you for your wonderful feedback, it’s great to hear Maurice helped you find a reliable car that suits your needs so well. We’re delighted you’re enjoying your hybrid and already seeing the benefits of its fuel efficiency. It’s fantastic to know the warranty and service plan have given you added peace of mind, and that you enjoyed the special handover experience with the reveal of your new car.

Kind regards,
Dean

Avaliado com 5 de um total de 5 estrelas

Toyota Glasgow were fantastic from…

Toyota Glasgow were fantastic from start to finish. I travelled up from Newcastle to purchase my car. Very friendly and efficient service. Nothing was too much trouble. Little things that make a difference, all of the staff were aware of what car was being sold and who too. I spoke to 4 different people when picking up the car and they all knew who I was and took the time to speak to me. Previous places Ive bought cars have been nowhere near that level. Thank you to all at Toyota Glasgow!

15 de agosto de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Toyota Glasgow

Resposta da Vertu Motors - Toyota Glasgow

Hi Steve,

Thank you for your wonderful review. We're delighted to hear that the team at Toyota Glasgow provided such friendly and efficient service from start to finish, especially with you travelling from Newcastle to purchase your car.

Thank you for choosing Toyota Glasgow, and we hope you enjoy your new car.

Kind regards,
Danielle

Avaliado com 5 de um total de 5 estrelas

Great service from Iona

Great service from Iona, looked at car on Saturday, drove of with new car on Friday, no problems , excellent friendly service.

7 de agosto de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Toyota Glasgow

Resposta da Vertu Motors - Toyota Glasgow

Thank you so much for your kind words! We are so happy to hear that Iona was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Avaliado com 5 de um total de 5 estrelas

It was great from start to finish sam…

It was great from start to finish sam was great and very helpful thanks again sam

31 de julho de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Toyota Glasgow

Resposta da Vertu Motors - Toyota Glasgow

Thank you for your fantastic feedback.

We’re delighted to hear that you had a great experience from start to finish and that Sam provided such helpful support throughout the process.

It’s wonderful to know that he made everything straightforward and enjoyable for you. I’ll be sure to pass on your kind words to Sam.

Kind regards,
Matthew

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Furqan helped me through the whole process from choosing to buying my Toyota. He went over and above even coming in on his day off to make sure I got my car. I would highly recommend.

14 de julho de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Toyota Glasgow

Resposta da Vertu Motors - Toyota Glasgow

Good morning Karen,

Thank you for your wonderful feedback, it’s great to hear Furqan provided such excellent support throughout your journey. We’re especially pleased he went above and beyond to ensure everything was in place for you, and we really appreciate your recommendation.

Kind regards,
Dean

Avaliado com 5 de um total de 5 estrelas

My experience with Toyota Vertu Glasgow

We recently visited Vertu Glasgow and had an excellent experience from start to finish. The team was professional, friendly, and really took the time to explain everything clearly. The process was smooth and stress-free, and we felt well looked after throughout. Special thanks to Molly Clark for her help — she went above and beyond to make sure everything went perfectly.Molly was very patient with us when we asked questions and needed clarifications.It is 2 days now since we got our Toyota yaris cross 1.5 hybrid excel and we are enjoying every minute.I highly recommend Vertu Glasgow to anyone looking for a trustworthy and efficient dealership!I give it a 10/10 score.

22 de julho de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Toyota Glasgow

Resposta da Vertu Motors - Toyota Glasgow

Hi Hezzie,

Thank you for taking the time to share your experience with Toyota Vertu Glasgow. We're delighted to hear that you received excellent service from start to finish and that the team made the whole process professional, friendly, and stress free.

A special thank you for recognising Molly Clark. We're pleased to hear she went above and beyond, took the time to answer all your questions, and ensured everything went perfectly. Providing clear information and making customers feel comfortable throughout their journey is exactly the service we strive to deliver.

Congratulations on your new Toyota Yaris Cross Hybrid Excel. It's fantastic to hear that you're already enjoying every minute of it. Thank you also for your recommendation and your wonderful 10/10 rating. We'll be sure to share your kind words with Molly and the wider team.

Kind regards,
Danielle

Avaliado com 5 de um total de 5 estrelas

Changing Car for New Model

All staff in the dealership are very friendly and welcoming, the receptionist is very helpful and always offers refreshments and creates a relaxing atmosphere. The girls at the Servicing area are very friendly and efficient and keep you updated on the progress of your car. The Sales Executive Tom Kent was very personable and from the first telephone conversation I felt he was trustworthy. As a single older woman it is very important for me not to feel intimidated or inferior when changing cars and Tom certainly made me feel I was worth listening to. The whole process from beginning to end went very smoothly and I wouldn't hesitate to recommend the Vertu dealership to my female friends.

30 de junho de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Toyota Glasgow

Resposta da Vertu Motors - Toyota Glasgow

Good afternoon Anne,

Thank you for your wonderful feedback, it’s great to hear you found the whole team friendly, welcoming and supportive throughout. We’re especially pleased Tom made you feel comfortable, listened to and valued, and that the entire process ran so smoothly from start to finish.

Kind regards,
Dean

Avaliado com 5 de um total de 5 estrelas

Toyota RAV4

Had a great experience with Tom buying my new RAV4. I never felt pressured and felt well informed throughout the process. My car has arrived and is beyond expectations! 10/10.

30 de junho de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Toyota Glasgow

Resposta da Vertu Motors - Toyota Glasgow

Thank you for your fantastic feedback. We’re delighted to hear that Tom made your experience so positive, keeping you well informed and ensuring a relaxed, pressure-free process.
It’s great to know your new RAV4 has exceeded your expectations—enjoy every mile!
Kind regards,
Matthew

Avaliado com 5 de um total de 5 estrelas

Sales advisor Sophie made the purchase…

Sales advisor Sophie made the purchase of my new car seamless. I would highly recommend this dealership, and I intend to return when it's time to trade in.

24 de junho de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Toyota Glasgow

Resposta da Vertu Motors - Toyota Glasgow

Good afternoon,

Thank you for your kind feedback, it’s great to hear Sophie made the process seamless and that you’d happily recommend us. We look forward to welcoming you back in the future.

Kind regards,
Dean

Avaliado com 5 de um total de 5 estrelas

Professional and great service

Tom took videos and sent information on a car i was interested in. He came with me for a test drive and showed me all the features the car has . He helped me to get everything set up to collect my new car with ease. When I got the car it was looking fantastic. Shining and looked like brand new. I was very happy with everything professional service from everyone involved.

13 de junho de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Toyota Glasgow

Resposta da Vertu Motors - Toyota Glasgow

Good afternoon Debra,

Thank you for your review. It’s great to hear that Tom provided such thorough support, from sending videos and information through to guiding you on the test drive and helping everything run smoothly for collection. We’re delighted the car was presented in such fantastic condition and that the whole experience felt professional from start to finish.

Kind regards,
Dean

Avaliado com 5 de um total de 5 estrelas

Great service from Anthony and the…

Great service from Anthony and the team.
Car is fantastic.

1 de junho de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Toyota Glasgow

Resposta da Vertu Motors - Toyota Glasgow

Thank you for your great feedback. We’re delighted to hear you received excellent service from Anthony and the team, and that you’re pleased with your car.

Kind regards,
Matthew

Avaliado com 1 de um total de 5 estrelas

Not the best experience I have had.

26 de maio de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Toyota Glasgow

Resposta da Vertu Motors - Toyota Glasgow

Good morning Jay. Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref TP1JW3105 Kind regards, Dean

Avaliado com 5 de um total de 5 estrelas

Great service from Sam

Great service from Sam from beginning to end.
Highly recommend.

21 de maio de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Toyota Glasgow

Resposta da Vertu Motors - Toyota Glasgow

Thank you for your kind review. It’s great to hear Sam looked after you so well from start to finish, and we really appreciate your recommendation.

Many thanks,
Chloe

Avaliado com 5 de um total de 5 estrelas

My experience.

My experience was easy as always my sales person Sophie made the experience very easy answered any questions I had. Her manager Rachel gave me a great deal.

22 de maio de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Toyota Glasgow

Resposta da Vertu Motors - Toyota Glasgow

Thank you for taking the time to share your feedback. We’re delighted to hear that your experience was smooth and easy, as it should be.
It’s fantastic to know Sophie looked after you so well, making the process straightforward and ensuring all your questions were answered. We’re also pleased that Rachel was able to support in putting together a great deal for you — they’ll both be thrilled to hear your kind words.
We hope you’re enjoying your new car and look forward to welcoming you back again in the future.
Kind regards,
Keith

Avaliado com 5 de um total de 5 estrelas

Buying a new car can be very stressful.

Buying a new car can be very stressful.
Maurice was very helpful, patient and courteous.
He didn't push us to buy anything and listened to our preferences and made helpful suggestions.
He went out of his way to get us the car we wanted and even spent time on his day off to facilitate our purchase. Super customer service indeed.
His personality and patience took the stress and worry out of our visits.
Thank you, Maurice for your understanding and taking so much trouble to get the car we wanted and making our whole experience relaxed and stress free.
We really appreciate all your hard work and patience.

7 de maio de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Toyota Glasgow

Resposta da Vertu Motors - Toyota Glasgow

Hi John
Thank you so much for taking the time to share such a heartfelt and detailed review — it really means a lot.

We completely understand that buying a new car can sometimes feel stressful, so it’s fantastic to hear that Maurice was able to make the whole experience relaxed and enjoyable for you. His patience, courtesy, and genuine willingness to listen to your preferences clearly made a real difference.
Going the extra mile — even spending time on his day off — really shows his dedication to making sure you got exactly the car you wanted. That level of customer care is something we’re very proud of, and your kind words highlight it perfectly.

We’re delighted that Maurice was able to take the stress and worry out of your experience and leave you feeling confident and happy with your purchase. Your appreciation will mean a great deal to him and the team.

Thank you again for choosing us.


Kind regards
Dawn

Avaliado com 5 de um total de 5 estrelas

Great service

Great service - Thomas Cole is a great asset for this company.

15 de maio de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Toyota Glasgow

Resposta da Vertu Motors - Toyota Glasgow

Thank you for your lovely feedback. I’m really pleased to hear you received great service — Thomas Cole will be delighted to know he made such a positive impression.

Many thanks,
Chloe

Avaliado com 5 de um total de 5 estrelas

Second time as a customer at Vertu…

Second time as a customer at Vertu Toyota Glasgow and always well looked after. Maurice asked what I was looking for and then matched this with the spec of the car. Felt comfortable as we negotiated the terms and delighted to agree on the sale. Maurice was patient and attentive and explained everything. After sales care is always excellent too. Very happy customer and happy with my new car.

8 de maio de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Toyota Glasgow

Resposta da Vertu Motors - Toyota Glasgow

Thank you for your lovely feedback. We’re delighted to hear you’ve had another great experience with us at Vertu Toyota Glasgow. It’s wonderful that Maurice was able to match you with the right car, guide you through the process so patiently, and make you feel comfortable throughout. We’re also pleased to know our after‑sales care continues to impress. Enjoy your new car — we’re so happy you’re a returning and satisfied customer.

Many thanks,
Chloe

Avaliado com 5 de um total de 5 estrelas

Great experience from start to finish

Great experience from start to finish !
Tom was very helpful and made it all very easy x

6 de maio de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Toyota Glasgow

Resposta da Vertu Motors - Toyota Glasgow

Hi Moyra,
Thank you so much for taking the time to leave this fantastic 5‑star review. We’re delighted to hear that you had such a great experience at Vertu Toyota Glasgow from start to finish.
It’s lovely to know that Tom was very helpful and made the whole process easy for you — he’ll be really pleased to read your kind words.
Thank you again for choosing Vertu Motors, and we hope you enjoy every mile in your new car.
Kind regards,
Liza.

Avaliado com 5 de um total de 5 estrelas

Couldn't have asked for a kinder, more thoughtful service.

Furqan Idrees was whom I was dealing with, and he couldn't have made the process any smoother. He was transparent throughout, and answered any questions I had - and made the scary prospect of buying a car just that little less unnerving. Thank you so much!

17 de abril de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Toyota Glasgow

Resposta da Vertu Motors - Toyota Glasgow

Hi Kaiden
Thank you for your lovely feedback. We're delighted to hear that Furqan Idrees made the whole process so smooth for you. It’s great to know he was transparent throughout, took the time to answer all your questions, and helped make what can feel like a daunting experience much less unnerving. Your kind words will mean a great deal to Furqan and the team.
Thank you again for choosing us.
Kind regards
Dawn

Avaliado com 5 de um total de 5 estrelas

Staff collected me from the airport so…

Staff collected me from the airport so that I could drive my new vehicle home.

23 de abril de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Toyota Glasgow

Resposta da Vertu Motors - Toyota Glasgow

Thank you for your feedback. We’re delighted to hear that the team went the extra mile by collecting you from the airport so you could drive your new vehicle home. Your kind comments are very much appreciated.

Kind regards,
Matthew

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