Vertu Motors - Toyota Rotherham Avaliações 

91
O TrustScore é 4.5 de um total de 5

4,7

245 Bawtry Road, Wickersley, S66 2JL Rotherham, South Yorkshire, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The sales person Joe spent time listening to what I wanted, provided options and didn't pressure me into any decision. The whole process felt calm and transparent. I experienced excellent service righ... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Fantastic service, especially from Daniel at the Vertu Rotherham showroom. No pushy sales tactics, Daniel was friendly, helpful and very knowledgeable. Absolute pleasure to deal with and would hig... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Called at Toyota wickersley needing a car as soon as possible, as the wife is not well and lots of hospital visits. We was greeted by Ruth on reception who was brilliant 🤩 Then we was sorted ou... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I recently bought my new Toyota Aygo X from the Wickersley Vertu branch, and I could not be happier with the service. Daniel was absolutely brilliant throughout the entire process. He was incredibly... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Concessionária
  2. Loja de Autopeças
  3. Mecânica de Carros
  4. Concessionária de veículos motorizados
  5. Revendedora de carros usados

Sobre Vertu Motors - Toyota Rotherham

Escrito pela empresa

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Informações de contato

  • 245 Bawtry Road, Wickersley, S66 2JL, Rotherham, South Yorkshire, Reino Unido

  • 0330 012 2218

4,7

Excelente

O TrustScore é 4.5 de um total de 5

91 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 96% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

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4,7

Todas as avaliações

(91)

13.624 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

NO cash NO help

I spoke today to a very unhelpful and in my view a rude person working in service. I had a general advice enquiry with a problem I had with the media screen in my CHR Hybrid. I simply wanted to know If I was doing something Wrong ? He refused any advice and instantly told me to book it in for a diagnostic scan which would cost 190 something pounds plus vat even after I informed him the Monthly paid service plan was valid until November . I then asked him outright " can you help me or give me any advice over the phone ? His reply simply NO we don`t do that over the phone. I promptly hung up ! So thank you Mr helpful , it just shows to me, all they are bothered about is grabbing your money, NO cash, NO help !

28 de agosto de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Toyota Rotherham

Resposta da Vertu Motors - Toyota Rotherham

Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref TP1KD2808 Kind regards, Matthew.

Avaliado com 5 de um total de 5 estrelas

Fantastic service

Fantastic service, especially from Daniel at the Vertu Rotherham showroom.
No pushy sales tactics, Daniel was friendly, helpful and very knowledgeable.
Absolute pleasure to deal with and would highly recommend if your looking for a new Toyota car...!

8 de agosto de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Toyota Rotherham

Resposta da Vertu Motors - Toyota Rotherham

Good morning Stephen,

Thank you for your fantastic feedback, it’s great to hear Daniel provided such friendly, helpful and knowledgeable service throughout. We’re delighted you enjoyed a relaxed, no-pressure experience and that Daniel made the whole process a pleasure. Thank you for your recommendation, and we hope you're enjoying your new Toyota.

Kind regards,
Dean

Avaliado com 5 de um total de 5 estrelas

Called at Toyota wickersley needing a…

Called at Toyota wickersley needing a car as soon as possible, as the wife is not well and lots of hospital visits.
We was greeted by Ruth on reception who was brilliant 🤩
Then we was sorted out by Daniel & Brian.
Who managed to sort a car out in 3 days
Thanks again Toyota Wickersley 👍

13 de agosto de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Toyota Rotherham

Resposta da Vertu Motors - Toyota Rotherham

Hi there,

Thank you for your fantastic 5-star review!

We’re delighted to hear the team at Vertu Toyota Wickersley were able to help you find a car so quickly when you needed one most. It’s wonderful to know Ruth, Daniel and Brian provided such great support and helped make the whole process straightforward and hassle-free.

We really appreciate your kind feedback and hope you enjoy your new car.

Kind regards,
Kerry

Avaliado com 5 de um total de 5 estrelas

took my one year old toyota chr in for…

took my one year old toyota chr in for first service and saw the orange edition chr even though my car is only one year old the deal was amazing and i picked the car up this morning my third chr from toyota rotherham many thanks again to daniel edward’s and all the staff at vertical toyota Rotherham thanks mark cooke

13 de agosto de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Toyota Rotherham

Resposta da Vertu Motors - Toyota Rotherham

Good morning Mark,

Thank you for your fantastic feedback and for your continued loyalty. We’re delighted Daniel helped you secure such a great deal and that the whole experience was another positive one. We hope you enjoy your new Orange Edition and appreciate your kind words about the team.

Kind regards,
Dean

Avaliado com 5 de um total de 5 estrelas

Toyota Aygo Hybrid

This is the fourth Toyota Aygo i have purchased in the last seven and a half years.I have been totally satisfied with the cars and with the people that i have dealt with
at Vertu Toyota Wickersley in Rotherham.
(And before that at the showroom in the town centre.)
I highly recommend the cars and the showroom staff and aftercare service.A 10/10 experience 👍

27 de julho de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Toyota Rotherham

Resposta da Vertu Motors - Toyota Rotherham

Good afternoon,

Thank you for your wonderful feedback and for your continued loyalty over the years. It’s fantastic to hear you’ve been so pleased with both your cars and the service you’ve received. We’re delighted the team have consistently provided a 10/10 experience, and we really appreciate your recommendation.

Kind regards,
Dean

Avaliado com 5 de um total de 5 estrelas

thank you Raul and the Toyota team!!

Me and my partner wanted to test drive a CH-R+ electric and luckily we got Raul. He took us through the whole process of test driving the car, learning more about it and how to go about getting the car through the motability scheme. We were initially very nervous about the process and expected there to be so many hurdles in the way, but Raul made it the easiest and smoothest process possible. All in one appointment we walked away with an approved application and two weeks later got our new car. Everything was so clear, we was helped by Raul to get set up in the car and everything was sorted. Daniel was also very helpful running through some final paperwork before getting the call to collect the car. we never felt judged getting a car through a different way either which made the process feel a lot nicer. Thank you so much for such an amazing experience.

31 de julho de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Toyota Rotherham

Resposta da Vertu Motors - Toyota Rotherham

Good afternoon,

Thank you for your wonderful feedback, it’s great to hear Raul made the whole process so easy and straightforward for you and your partner. We’re delighted he took the time to explain everything clearly, support you through the Motability journey and help you feel comfortable every step of the way. It’s also lovely to hear Daniel was able to assist with the final stages. We hope you enjoy your new car and appreciate your kind recommendation.

Kind regards,
Dean

Avaliado com 5 de um total de 5 estrelas

Excellent service for 20 years

The sales person Joe spent time listening to what I wanted, provided options and didn't pressure me into any decision. The whole process felt calm and transparent. I experienced excellent service right up to driving away. Joe, Ruth and Brian all made the experience feel relaxed. Thank you!

30 de julho de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Toyota Rotherham

Resposta da Vertu Motors - Toyota Rotherham

Thank you for your wonderful feedback.

We’re delighted to hear that Joe took the time to listen to your requirements, provide suitable options and ensure you never felt pressured into making a decision. It’s great to know that the whole process felt calm, transparent and enjoyable from start to finish.

We’re also pleased to hear that Joe, Ruth and Brian all helped create such a relaxed and positive experience right through to driving away in your new car. I’ll be sure to pass on your kind words to the team.

Kind regards,
Matthew

Avaliado com 5 de um total de 5 estrelas

Outstanding service from the staff at…

Outstanding service from the staff at verti .

30 de julho de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Toyota Rotherham

Resposta da Vertu Motors - Toyota Rotherham

Thank you for your feedback. We’re delighted to hear that you received outstanding service from the team at Vertu and that they made your experience such a positive one.

We truly appreciate you taking the time to share your comments.

Kind regards,
Matthew

Avaliado com 5 de um total de 5 estrelas

The service from all the team was spot…

The service from all the team was spot on - particularly Daniel who kept me informed about everything.

29 de julho de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Toyota Rotherham

Resposta da Vertu Motors - Toyota Rotherham

Hi Helen,

Thank you for taking the time to leave us such a fantastic 5-star review. We’re delighted to hear that you received spot-on service from the team at Toyota Rotherham.

It’s especially wonderful to know that Daniel kept you informed throughout the process. Clear communication is so important when purchasing a vehicle, and we’re pleased that Daniel’s support helped make your experience a positive one.

We’ll be sure to pass your kind feedback on to Daniel and the wider team, who will be delighted to hear your comments.

Thank you again for choosing Toyota Rotherham, and we hope to welcome you back in the future.

Kind regards,
Liza.

Avaliado com 5 de um total de 5 estrelas

Fantastic experience buying a new car

Fantastic experience buying a new car, gave us an absolutely great deal on a trade in, have bought the plug in Prius, each and every one of the salesman, Jamie, Matt & Joe, were so helpful, their customer service is second to none, so much so, that our other car now goes to them for service, they quoted us HALF of another garage for work doing, which really was surprising, cannot recommend Toyota Vertu at Wickersley, Rotherham enough

24 de julho de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Toyota Rotherham

Resposta da Vertu Motors - Toyota Rotherham

Thank you for your fantastic feedback. We're delighted to hear that Jamie, Matt and Joe provided such excellent customer service and helped you secure a great deal on your new Prius. It's also wonderful to know that you've trusted us with servicing your other vehicle too. We really appreciate your recommendation.

Many thanks,
Chloe

Avaliado com 5 de um total de 5 estrelas

I visited Toyota vertu at Wickersley…

I visited Toyota vertu at Wickersley Rotherham.
I was greeted with a warm welcome and helpful staff.
The team were great in particular Raul .
I purchased a car, Raul was amazing he kept me informed every step of the way upto and including after collecting the vehicle .
I would highly recommend this company to anyone wanting to buy a car 10/10.
I love my new car!
Thank you Toyota ❤️

24 de maio de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Toyota Rotherham

Resposta da Vertu Motors - Toyota Rotherham

Thank you for your fantastic review.

We are delighted to hear that you received such a warm welcome from the team at Vertu Toyota Wickersley and that your experience was so positive from start to finish.

A special thank you for your kind words about Raul. It's wonderful to know that he kept you informed every step of the way, both before and after collecting your vehicle, and provided the excellent customer service we strive to deliver.

We're thrilled that you love your new car and truly appreciate your recommendation. Thank you for choosing Vertu Toyota, and we look forward to welcoming you back in the future.

Kind regards,
Keith

Avaliado com 5 de um total de 5 estrelas

Excellent Dealership

From walking through the door to driving away I cannot praise this dealership enough, excellent experience as well as exceptional staff , Abdul who dealt with me is excellent at his job a really good guy who is a five star person as well as all the rest of the staff who work at the Rotherham Dealership

21 de julho de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Toyota Rotherham

Resposta da Vertu Motors - Toyota Rotherham

Hi Peter,

Thank you for your fantastic 5-star review!

We’re delighted to hear you had such a positive experience with the team at Vertu Toyota Rotherham. It’s wonderful to know you felt so well looked after from the moment you walked through the door, and that Abdul’s excellent customer service made such a lasting impression.

We’ll be sure to pass on your kind feedback to Abdul and the rest of the team. Thank you for your recommendation and for taking the time to share your experience.

Kind regards,
Kerry

Avaliado com 5 de um total de 5 estrelas

All the staff are brilliant

All the staff are brilliant they were so friendly and helpful I would recommend anyone to go to Rotherham Vertu for a Toyota

21 de julho de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Toyota Rotherham

Resposta da Vertu Motors - Toyota Rotherham

Hi Mr MacDonald,

Thank you for your fantastic 5-star review!

We’re delighted to hear you found the team at Vertu Toyota Rotherham so friendly and helpful. Providing great customer service is something we take great pride in, so it’s wonderful to know your experience reflected that.

Thank you for your recommendation and kind feedback. We hope to welcome you back again in the future.

Kind regards,
Kerry

Avaliado com 5 de um total de 5 estrelas

5/5 Stars - Fantastic experience with Daniel!

I recently bought my new Toyota Aygo X from the Wickersley Vertu branch, and I could not be happier with the service. Daniel was absolutely brilliant throughout the entire process. He was incredibly informative, knowledgeable, and super helpful while helping me choose the perfect car.
What really stood out was his incredible patience. He took the time to make sure I was completely comfortable and gave me all the time I needed to get to grips with all the new features and controls before driving away.
Thank you for making the whole experience so smooth and stress-free!

21 de julho de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Toyota Rotherham

Resposta da Vertu Motors - Toyota Rotherham

Hi Dawn,

Thank you for taking the time to leave such a wonderful 5-star review. We’re delighted to hear that you’re so happy with your new Toyota Aygo X and that Daniel made the entire experience such a positive one.

It’s fantastic to know that Daniel’s knowledge, helpfulness, and patience stood out throughout the process. We’re especially pleased that he took the time to ensure you felt completely comfortable with all the features and controls before driving away. Providing that level of care and support is exactly what we strive for.

Thank you again for your kind words. We’ll be sure to pass your feedback on to Daniel and the team at Toyota Rotherham.

Kind regards,
Liza.

Avaliado com 5 de um total de 5 estrelas

Brilliant experience compared to other places

Daniel was really great in finding the perfect car for me, I knew what I was looking for but it was difficult to find. We did all the signing of agreements online via text which was very efficient and meant I didn’t have to organise a day off work to go to the dealership. Everything was explained clearly and costings were upfront. Kept in contact regularly and then on the day of handover it was made special with a ‘reveal’ of my car. The whole team are lovely and welcoming there and there’s no pushiness. It’s a professional, yet relaxed atmosphere. I would highly recommend Vertu Rotherham if you’re looking for a Toyota. Thank you ☺️

18 de julho de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Toyota Rotherham

Resposta da Vertu Motors - Toyota Rotherham

Thank you so much for your kind words! We are so happy to hear that Daniel was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Avaliado com 5 de um total de 5 estrelas

Amazing customer service

Amazing customer service, Friendly, helpful and knowledgable and all the time you need with them.

17 de julho de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Toyota Rotherham

Resposta da Vertu Motors - Toyota Rotherham

Thank you for your fantastic feedback. We’re delighted to hear that you received such amazing customer service from the team. It’s great to know that you found everyone friendly, helpful and knowledgeable, and that you were given all the time and support needed throughout your experience.

We truly appreciate your kind words and hope you enjoy your new car.

Kind regards,
Matthew

Avaliado com 5 de um total de 5 estrelas

A really positive buying experience

A really positive buying experience. Abdul was helpful and friendly and very knowledgeable about the car. Would definitely buy from you again!

11 de julho de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Toyota Rotherham

Resposta da Vertu Motors - Toyota Rotherham

Hi Mark,

Thank you for taking the time to leave your review.

We are delighted to hear that you had such a positive buying experience with us at Toyota Rotherham.

Thank you for choosing Toyota Rotherham. We truly appreciate your recommendation and look forward to welcoming you back in the future.

Kind regards,

The Toyota Rotherham Team

Avaliado com 5 de um total de 5 estrelas

Always looked after as valued customer

Always looked after as valued customer. All staff helpful and friendly. Know my needs and make appropriate offers.
After care and service excellent.

30 de junho de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Toyota Rotherham

Resposta da Vertu Motors - Toyota Rotherham

Thank you for your wonderful feedback. We are delighted to hear that you feel valued as a customer and that our team has consistently provided friendly, helpful service tailored to your needs. It's especially pleasing to know that our aftercare and ongoing support have met your expectations. We truly appreciate your loyalty and kind words, and we look forward to continuing to provide you with excellent service in the future. Kind regards, Selina

Avaliado com 5 de um total de 5 estrelas

Toyota Urban Cruiser purchase

"I recently purchased a Toyota Urban Cruiser from Vertu Toyota Dealership in Wickersley, Rotherham and had an amazing experience, largely thanks to Joe Cummins, the representative. From the start, he was transparent, friendly, and incredibly patient with us and answered all our questions.

He took the time to explain all the features and set us up so we could get on the road and enjoy our new car. The car was exactly as described. Highly recommend asking for Joe Cummins if you visit!"

The whole experience from start to finish was outstanding. Thank you Joe it's been a pleasure

19 de junho de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Toyota Rotherham

Resposta da Vertu Motors - Toyota Rotherham

Good afternoon,

Thank you for your fantastic feedback, it’s great to hear you had such an amazing experience and felt well supported throughout. We’re pleased Joe made everything clear and helped you get the most out of your new car.

Kind regards,
Dean

Avaliado com 5 de um total de 5 estrelas

Ella what a great person to deal with.

Ella the member of staff on the service team was very helpful was a great person and really easy to deal with she couldn’t do enough to help make the experience any better she went through everything with us and made sure we understood we had a number of concerns regarding the paint work, but when we picked up the vehicle it looked brand new rather than a used vehicle she had organised a full valet it was gleaming we both had big smiles on our faces

18 de junho de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Toyota Rotherham

Resposta da Vertu Motors - Toyota Rotherham

Thank you for sharing your experience. I’m so pleased to hear how well Ella supported you and that she made everything clear and stress‑free. It’s wonderful that the vehicle looked brand‑new on collection and that you both left smiling.

Many thanks,
Chloe

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