Vertu Motors - Vauxhall Durham Avaliações 

59
O TrustScore é 4.5 de um total de 5

4,7

Abbey Road, Pity Me, DH1 5DQ Durham, County Durham, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Vertu Durham We've been loyal customers for 28 years and always get great service. Gary Hann was great as usual, keeping us up to date with progress of our ne.lw Grandland electric. Happy customers.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Shaun and George at Durham branch where absolutely fantastic. Switched me to a better car and quickly knowing I needed it for my daughter and work. Also at the best price possible which I appreciate.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I bought my Seat Arona from Vertu Vauxhall in Durham. The staff were very helpful and answered any questions I had with regard to the car. Their detailer also sorted an issue which I’d found on one o... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

From the moment I started my journey to decide to get a new car and entering your dealership in Durham, I felt listened to and very well looked after until the day I drove my new car home. Your sal... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Concessionária
  2. Loja de Autopeças
  3. Mecânica de Carros
  4. Concessionária de veículos motorizados
  5. Revendedora de carros usados

Sobre Vertu Motors - Vauxhall Durham

Escrito pela empresa

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Informações de contato

  • Abbey Road, Pity Me, DH1 5DQ, Durham, County Durham, Reino Unido

  • 0344 659 6922

4,7

Excelente

O TrustScore é 4.5 de um total de 5

59 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 96% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(59)

13.114 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Top marks again for Vertu Motors!!!

Been buying cars from Vertu motors for a few years and the customer service is always excellent,my wife and I bought a Vauxhall Corsa Yes and my daughter bought a similar model in a different colour,we bought the cars at Vauxhall Durham and our salesman Gary Hann was as usual excellent in helping us through the purchase of the cars!!

12 de dezembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Vauxhall Durham

Resposta da Vertu Motors - Vauxhall Durham

Thank you so much for your kind words! We are so happy to hear that Gary was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Avaliado com 5 de um total de 5 estrelas

I was very impressed with the young lad…

I was very impressed with the young lad George pepper i was surprised at how.much he knew and how helpful he was also general manager Sean magill was really helpful and friendly I will definitely be coming back

4 de dezembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Vauxhall Durham

Resposta da Vertu Motors - Vauxhall Durham

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Avaliado com 5 de um total de 5 estrelas

Great service from Gary Hann

Great service from Gary Hann. Always had good service with all our purchases of vauxhalls. Staff friendly, helpful and very informative.

3 de dezembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Vauxhall Durham

Resposta da Vertu Motors - Vauxhall Durham

Thank you so much for your kind words! We are so happy to hear that Gary was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Avaliado com 5 de um total de 5 estrelas

Sales woman went well above and beyond…

Sales woman went well above and beyond to help me with new mobility car I would well recommend such a friendly and very helpful service durham vauxhall thank you so much 10 /10

20 de novembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Vauxhall Durham

Resposta da Vertu Motors - Vauxhall Durham

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Avaliado com 5 de um total de 5 estrelas

Very helpful and knowledgeable…

Very helpful and knowledgeable salesperson

20 de novembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Vauxhall Durham

Resposta da Vertu Motors - Vauxhall Durham

Good afternoon Heather. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Very helpful. Took care to explain everything in great detail when we bought two used cars recently. I look forward to an ongoing relationship with this service.

18 de novembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Vauxhall Durham

Resposta da Vertu Motors - Vauxhall Durham

Good afternoon. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Avaliado com 5 de um total de 5 estrelas

Thank you gary

Gary the sales executive that helped me buy my new car was very helpful and patient, he made buying this car very easy and uncomplicated
Thank you gary

12 de novembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Vauxhall Durham

Resposta da Vertu Motors - Vauxhall Durham

Good morning Michael. Thank you so much for your kind words! We are so happy to hear that Gary was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Avaliado com 5 de um total de 5 estrelas

Excellent customer service from Vauxhall Durham

Our third new car from Vauxhall Durham - the new Frontera- and as always a friendly professional service from start to finish. Gary offered expert friendly guidance and support throughout the purchase process, and after delivery. 10 out of 10 for excellent customer service.

11 de novembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Vauxhall Durham

Resposta da Vertu Motors - Vauxhall Durham

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn

Avaliado com 5 de um total de 5 estrelas

Great service from Gary

Great service from Gary, kept me updated every step of the way until I got my car. Would highly recommend.

5 de novembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Vauxhall Durham

Resposta da Vertu Motors - Vauxhall Durham

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Avaliado com 5 de um total de 5 estrelas

James was great

James was great. Talked us through everything. Great chap

24 de outubro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Vauxhall Durham

Resposta da Vertu Motors - Vauxhall Durham

Good morning. Thank you so much for your kind words! We are so happy to hear that James was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle

Avaliado com 5 de um total de 5 estrelas

Friendly and super helpful

Mr Collins was an amazing employee who was extremely helpful and informative.

17 de outubro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Vauxhall Durham

Resposta da Vertu Motors - Vauxhall Durham

Good afternoon. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, no pressure to buy.

7 de outubro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Vauxhall Durham

Resposta da Vertu Motors - Vauxhall Durham

Good morning. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle

Avaliado com 5 de um total de 5 estrelas

Valuation turned into a New car :)

I was invited for a valuation for my car, knowing I'd also been actively looking for a new one. From the moment I stepped into the saleroom I was made to feel welcome and very comfortable. The gentleman who assisted me with choosing my new car has been fantastic, especially with my indecisiveness haha. Thank you so much to Martin and all of the team he works with. They've been amazing and have really great customer and communication skills.

29 de setembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Vauxhall Durham

Resposta da Vertu Motors - Vauxhall Durham

Thank you so much for your kind words! We are so happy to hear that Martin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith

Avaliado com 5 de um total de 5 estrelas

Fantastic service,Brilliant experience

Brilliant experience
Fantastic car
Martin the sales assistant was fantastic,, all wet though hassle free

20 de setembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Vauxhall Durham

Resposta da Vertu Motors - Vauxhall Durham

Thank you so much for your kind words! We are so happy to hear that Martin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Avaliado com 5 de um total de 5 estrelas

A great customer experience

A great customer experience. Easy to order the vehicle and take delivery within 10 days. Staff are friendly, courteous and extremely helpful. The environment is warm and welcoming. Well done James and Sean.

17 de setembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Vauxhall Durham

Resposta da Vertu Motors - Vauxhall Durham

Thank you so much for your kind words! We are so happy to hear that James & Sean were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Avaliado com 4 de um total de 5 estrelas

Pleasant and friendly staff.

Pleasant and friendly staff.
Good Salesman ang good experience all round..
Ta

17 de setembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Vauxhall Durham

Resposta da Vertu Motors - Vauxhall Durham

Hi Barry. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry

Avaliado com 5 de um total de 5 estrelas

Excellent service from start to finish…

Excellent service from start to finish with Martin and the team, a lovely touch receiving some flowers too on picking my new car up, thank you 😊

8 de setembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Vauxhall Durham

Resposta da Vertu Motors - Vauxhall Durham

Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Martin and the team. We hope to see you again soon. Happy motoring, Chloe

Avaliado com 5 de um total de 5 estrelas

1st Class Customer Service

Bought my new Corsa from Martin at Durham. I highly recommend speaking to him as his customer service was amazing. They gave me a fab deal and I will not go anywhere else. I love my car it’s amazing to drive and I love the colour. Thank you Martin and Michael. See you in 3 years. Julia

5 de setembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Vauxhall Durham

Resposta da Vertu Motors - Vauxhall Durham

Good morning Julia. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Martin and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks. Dean

Avaliado com 5 de um total de 5 estrelas

Martin was very friendly and helpful…

Martin was very friendly and helpful during our first visit to the showroom. On our follow-up visit, we were fortunate enough to meet him again and placed an order for a new Mokka. It was a pleasure to meet him and bring the matter to a swift conclusion. We would have no hesitaton in recommending the dealership.

1 de setembro de 2025
Avaliação não solicitada
logotipo da Vertu Motors  - Vauxhall Durham

Resposta da Vertu Motors - Vauxhall Durham

Good afternoon James. Thank you so much for your kind words! We are so happy to hear that Martin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

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