When we changed our car, it felt like a personal service, tailored to our needs and Chris, Alex and the whole team were approachable, helpful and attentive without out being pushy at all. The proces... Ver mais
A empresa respondeu
Threemilestone Industrial Estate, Threemilestone, TR4 9LD Truro, Cornwall, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
When we changed our car, it felt like a personal service, tailored to our needs and Chris, Alex and the whole team were approachable, helpful and attentive without out being pushy at all. The proces... Ver mais
A empresa respondeu
Had a really positive experience buying our brand new Volvo. Decided to part exchange our previous vehicle which we received a much better price than elsewhere. Customer service was spot on, didn’t f... Ver mais
A empresa respondeu
We have purchased a XC40 from Vertu Truro. The service we received from Chris was exceptional. He took the time to source the vehicle, provide a comprehensive overview of the features and patiently an... Ver mais
A empresa respondeu
We’ve recently bought a Volvo XC40 from Vertu Truro, We would like to Thank Alex Anderson for helping us choose the right car, listening to what we wanted, Excellent Service, Thank You 😊
A empresa respondeu
Escrito pela empresa
Threemilestone Industrial Estate, Threemilestone, TR4 9LD, Truro, Cornwall, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 96% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent customer service from beginning to end

Resposta da Vertu Motors - Volvo Truro
Great service, friendly staff and very professional. Pleasure to do business with. Highly recommended.

Resposta da Vertu Motors - Volvo Truro
We visited the Volvo garage in Truro to look at a car we had seen advertised, Joe showed us the vehicle, he was very engaging and informative without being at all pushy. We have not had a Volvo before but Joe answered all our questions, and nothing was too much trouble for him. We visited the site 3 times and met the sales manager and also Ben the business manager plus various reception staff, everyone was very welcoming and helpful.
We have no hesitation in giving Joe 10 out of 10 for making this the best car purchase experience we’ve ever had!

Resposta da Vertu Motors - Volvo Truro
I purchased my XC60 from Chris and Ben and I must say it has been the easiest purchase of a car I’ve ever had.
Both super helpful and knowledgeable with no hold up with the process
I live 300miles away and will be buying my next Volvo from them both.

Resposta da Vertu Motors - Volvo Truro
Bought a new car from Vertumotors and from start to finish they were very helpful and informative. The purchase was explained clearly and concisely. The staff were friendly and efficient. Would recommend highly.

Resposta da Vertu Motors - Volvo Truro
We have never dealt with Volvo/Vertu Motors, but I have to say that the experience was wonderful. Christopher Malton was lovely all the way through our purchase and nothing was too much trouble. We will be returning customers when it is time to replace our car. Thank you very much for being so patient and understanding.

Resposta da Vertu Motors - Volvo Truro
Joseph was great the whole way through, attentive and incredibly helpful. Ben and team were also on hand to help if and when needed. The car was immaculate on collection.

Resposta da Vertu Motors - Volvo Truro
Chris helped us with the purchase of our used Volvo. He was very knowledgeable about the car and made the whole process including part exchanging our old car a very smooth and stress free experience.

Resposta da Vertu Motors - Volvo Truro
I never envisaged buying a brand new car at any time in my life, until I went to Vertu Landrover. With the service & friendliness of Vertu Motors Scorrier, it was so easy, so i did. Everyone at Vertu is so nice especially Nathan Fitzgerald, who I always go straight to when buying my last 3 cars. I had no intention of changing my previous Range Rover but Nathan asked me to come up and have a chat & a coffee, because Vertu were doing unbelieveable deals at this moment in time & he wanted to tell me about them. I did, and now I have a beautiful brand new Range Rover which Im over the moon with. I woudnt have done this without Nathan. Everyone should just go for a viewing and (and a coffee) & just see what Vertu Land Rover have to offer. Top Company to deal with.

Resposta da Vertu Motors - Volvo Truro
Purchasing of a used Volvo Selekt through Veru Volvo Truro was very professional and a smooth operation throughout the various processes. Thank you Charlie Roberts for your excellent customer service.

Resposta da Vertu Motors - Volvo Truro
The Vertu team in Truro were as always brilliant very helpful and understanding the whole experience was delightful. Thank you once again to the team.

Resposta da Vertu Motors - Volvo Truro
Having recently taken delivery of a new XC30 the handover process was very thorough and thanks to Charlie all our concerns were dealt with. He was very professional and extremely helpful in all matters. We have always experienced exceptional service from Volvo

Resposta da Vertu Motors - Volvo Truro
A great service from Charlie at Volvo Truro. Charlie was really helpful and took the time to answer all our questions about our new car making the whole experience a pleasure. Would not hesitate to recommend the Truro showroom if you are looking to purchase your next car.

Resposta da Vertu Motors - Volvo Truro
Chris was super helpful and knowlegeable. Everything went very smoothly and the whole team in Volvo Truro seemed genuinely interested, courteous and professional.

Resposta da Vertu Motors - Volvo Truro
Excellent welcome on first visit, not over powering. The salesman was able to provide a thorough understanding of the car we were interested in and the options available to purchase.

Resposta da Vertu Motors - Volvo Truro
Chris and the team were informed and attentive, a pleasure to deal with.

Resposta da Vertu Motors - Volvo Truro
The team at Virtu Volvo Truro were brilliant from first engagement through to final car handover.
Every question was answered and all out requirements were fully met.
The team are friendly approachable and above all professional from top to bottom

Resposta da Vertu Motors - Volvo Truro
I have been using Volvo Truro since 2007. Throughout this time I have all ways encountered a warm and friendly team. In fact they seem more like an extended family. I have never felt that I am being pressured into doing something or accepting anything from them. Today I picked up another used car from them. The experience was amazing. Charlie was patient, knowledgeable and easy to do business with. He kept to his word and the car was presented ready for collection without any fuss. A huge thank you the unseen team who valeted and prepped the car.
Charlie you are a star and I hope to see you again with the rest of tge team soon. Thank you.

Resposta da Vertu Motors - Volvo Truro
I arrived at the appointment for a routine car service. I was met by the receptionist who introduced me to my personal service representative who checked my requirements and sought an additional issue that needed attention.
I elected to remain at the garage and was provided with complimentary refreshments and use of Wi-Fi.
Updates on progress along with a service check video of my car was provided.
The work was completed as expected with a complimentary wash and interior vacuuming.
Pleasant and helpful staff who responded happily to my requests.

Resposta da Vertu Motors - Volvo Truro
Cant fault anything.
Elliot and Kathryn are brillant very knowledgeable and gets things sorted, unlike other dealerships I've been to in the past.
Highly recommended felt welcome and got told to always pop in if pasting anytime :) you dont get that anywhere!

Resposta da Vertu Motors - Volvo Truro
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.