Vertu Motors - Volvo Yeovil Avaliações 

117
O TrustScore é 5 de um total de 5

4,8

2 Vale Road, Pen Mill Trading Estate, BA21 5HL Yeovil, Somerset, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Without exception, every member of staff at Vertu, Yeovil was a pleasure to deal with. Everyone, was helpful and accommodating, nothing being too much trouble for them. The culture here is very obv... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

A very relaxed, easy and straightforward process. Test drive and discussion afterwards were perfect. Josh was really helpful and put my mind at ease. He did everything he could to speed the ordering p... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I walked into Yeovil Vertu Motors and was introduced to Kerion Flack. Kerion spent a long time discussing with me benefits of purchasing a Land Rover discovery or a defender. We came to the con... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I recently purchased a Volvo XC90 from Vertu Volvo and had a very positive experience throughout. A special thanks to Guy, and also Ross the who were excellent from start to finish. Guy was ext... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Concessionária
  2. Loja de Autopeças
  3. Mecânica de Carros
  4. Concessionária de veículos motorizados
  5. Revendedora de carros usados

Sobre Vertu Motors - Volvo Yeovil

Escrito pela empresa

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Informações de contato

  • 2 Vale Road, Pen Mill Trading Estate, BA21 5HL, Yeovil, Somerset, Reino Unido

  • 0330 012 2293

4,8

Excelente

O TrustScore é 5 de um total de 5

117 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 96% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(117)

13.521 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent service and communication…

Excellent service and communication from Joshua during the whole process of purchasing my new MINI.

7 de maio de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Volvo Yeovil

Resposta da Vertu Motors - Volvo Yeovil

Thank you for your kind feedback. We’re delighted to hear that Joshua provided excellent service and clear communication throughout the entire process of purchasing your new MINI. Your comments are very much appreciated and will be shared with him and the team.

Kind regards,
Matthew

Avaliado com 5 de um total de 5 estrelas

Volvo Yeovil

I recently collected my new V60. The whole process was straightforward, from my initial enquiry to the point of collection. Communications during that period, almost always by personal phone calls, were excellent, keeping me informed of progress. My "personal" contact was Guy, who was always pleasant, courteous and extremely helpful-top bloke! Also a mention for Holly, who stood in for him when necessary. I wish other businesses were as easy to deal with.

6 de maio de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Volvo Yeovil

Resposta da Vertu Motors - Volvo Yeovil

Hi Jan,

Thank you for your fantastic review and for choosing Volvo Yeovil for your new V60. We’re delighted to hear the whole process was straightforward from start to finish and that communication throughout kept you well informed.

It’s great to know Guy made such a positive impression with his pleasant and helpful approach.

Your comments about the experience being easy and enjoyable really mean a lot to the team. Thank you again for your feedback.

Thank you, Danielle

Avaliado com 5 de um total de 5 estrelas

Max was very polite explained…

Max was very polite explained everything clear 👌

4 de maio de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Volvo Yeovil

Resposta da Vertu Motors - Volvo Yeovil

Good afternoon Anthony,

Thank you for your feedback. It’s great to hear that Max was very polite and explained everything clearly for you. We really appreciate you taking the time to share your experience.

Kind regards,
Dean

Avaliado com 5 de um total de 5 estrelas

Excellent Service

Excellent service from everyone at Yeovil Volvo. Special thanks to Josh for looking after us.

29 de abril de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Volvo Yeovil

Resposta da Vertu Motors - Volvo Yeovil

Good afternoon Pete,

Thank you for your review. It’s great to hear you received excellent service from the team at Yeovil Volvo, and Josh will really appreciate your special mention for looking after you.

Kind regards,
Dean

Avaliado com 1 de um total de 5 estrelas

NOT RECOMMEND

I booked a wait for your car appointment at Yeovil Volvo which they told me would take about 20mins. 1 hour later I found my car had not been looked at.
Terrible service FIND ANOTHER GARAGE NOT RECOMMEND

29 de abril de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Volvo Yeovil

Resposta da Vertu Motors - Volvo Yeovil

Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. I would like to investigate your concerns in more depth. If you could please send me an email to Ben.Palmer@vertumotors.com with your information we can certainly have this looked into further for you. Kind regards, Ben Palmer - General Manager

Avaliado com 5 de um total de 5 estrelas

Friendly professional service

The whole process of buying a used car was straight forward and quick. Facilitated very well by Dean at Landrover Yeovil

24 de abril de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Volvo Yeovil

Resposta da Vertu Motors - Volvo Yeovil

Thank you for your review. It’s great to hear the process was straightforward and quick, and that Dean at Land Rover Yeovil supported you so well throughout.

Many thanks,
Chloe

Avaliado com 5 de um total de 5 estrelas

Prompt professional service

Prompt service, knowledgeable and professional.
Friendly relaxed environment.

18 de abril de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Volvo Yeovil

Resposta da Vertu Motors - Volvo Yeovil

Dear Neil,
Thank you for taking the time to leave your feedback. We’re delighted to hear that you received prompt, knowledgeable and professional service in a friendly and relaxed environment.
Your comments are very much appreciated and will be shared with the team at Volvo Yeovil. Thank you again for choosing us.
Kind regards,
Liza

Avaliado com 5 de um total de 5 estrelas

Easy to deal with

Easy to deal with, prompt response and no getting bogged down in nonsense. I would recommend this dealership and John who I dealt with.

21 de abril de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Volvo Yeovil

Resposta da Vertu Motors - Volvo Yeovil

Dear Vince,
Thank you for taking the time to share your feedback. We’re delighted to hear that you found the process easy to deal with, with prompt responses and a straightforward approach throughout.
Your kind comments about John are very much appreciated, and it’s great to know his service made such a positive impression. Thank you for your recommendation and for choosing Volvo Yeovil.
Kind regards,
Liza

Avaliado com 5 de um total de 5 estrelas

Great service from Ben would definitely…

Great service from Ben would definitely buy a car from this garage again 10/10

3 de abril de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Volvo Yeovil

Resposta da Vertu Motors - Volvo Yeovil

Dear Karen,
Thank you for taking the time to leave your feedback. We’re delighted to hear that you received great service from Ben and that your experience was a 10/10.
Your kind comments are very much appreciated and will be shared with Ben and the team. Thank you again for choosing Volvo Yeovil — we look forward to welcoming you back in the future.
Kind regards,
Liza

Avaliado com 5 de um total de 5 estrelas

From the moment we walked in …..

From the moment we walked into the Yeovil branch we were made to feel most welcome and were impressed with the detailed knowledge and help provided initially by Steven and later by John, who guided us through our purchase expertly and with helpful suggestions. He helped us explore various alternative purchase options. We didn’t feel in the least pressured and were very happy with the whole journey. Thankyou very much John for making what could have been a daunting experience, a very agreeable one!

10 de abril de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Volvo Yeovil

Resposta da Vertu Motors - Volvo Yeovil

Thank you very much for taking the time to share your experience with us. We’re delighted to hear that you felt so welcome when visiting our Yeovil branch and that Steven and John were able to support you so well throughout your journey. It’s great to know that John’s expert guidance, clear explanations, and helpful suggestions — including exploring different purchase options — made the process feel relaxed and pressure‑free. Turning what could be a daunting experience into an enjoyable one is exactly what we aim for, so your feedback is truly appreciated. I’ll be sure to pass on your kind comments to both Steven and John. Thank you again for choosing us.
Kind regards,
Keith

Avaliado com 5 de um total de 5 estrelas

Volvo Guy Yeovil

Guy our sales executive was very informative and helpful throughout the whole process of buying a new car.

4 de abril de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Volvo Yeovil

Resposta da Vertu Motors - Volvo Yeovil

Hi there,
Thank you for taking the time to leave such a lovely review. We’re really pleased to hear that Guy was informative and helpful throughout the entire process of purchasing your new car. Providing clear guidance and support is exactly what we aim for, and it’s great to know he delivered that experience for you.
If you need anything else or have any questions about your new car, we’re always here to help.
Kind regards,
Keith

Avaliado com 5 de um total de 5 estrelas

Excellent dealership

Very helpful sales staff and treated very fairly with trade value. Second Volvo purchased and been pleased withbthe process

23 de março de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Volvo Yeovil

Resposta da Vertu Motors - Volvo Yeovil

Good afternoon Duncan,

Thank you for your review. It’s great to hear how helpful the sales team were and that you felt treated fairly with your trade-in value — that’s exactly the experience we want customers to have. It’s also fantastic to know this is your second Volvo purchase and that you’ve been pleased with the process each time.

We really appreciate you sharing your feedback.

Kind regards,
Dean

Avaliado com 5 de um total de 5 estrelas

Professional, friendly helpful service

Professional, friendly and helpful service from Keiron and everyone there. Helped us find a car that matched our wish list. Took time to explain everything and answer all our questions. Very responsive when we were going through the purchasing process. A very good after care service offered with the vehicle. A good range of cars to choose from.

14 de março de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Volvo Yeovil

Resposta da Vertu Motors - Volvo Yeovil

Thank you for sharing your feedback. We're delighted to hear that Keiron and the team provided a professional, friendly, and helpful service throughout your visit. It’s great to know they supported you in finding a car that matched your wish list, took the time to explain everything clearly, and were responsive during the purchasing process. We're also pleased that you were happy with the aftercare service and the range of cars available.
Kind regards,
Matthew

Avaliado com 5 de um total de 5 estrelas

Guy was amazing

Guy was amazing. Only popped in to see the car but ended up ordering one. The car is amazing as was the service Guy gave us. He kept us informed all the way through the process. The handover was so good and he even gave us a ring a few days after to check we were ok. Will use them again and recommend them. Thanks Guy.

16 de março de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Volvo Yeovil

Resposta da Vertu Motors - Volvo Yeovil

Good afternoon Karen,

Thank you for sharing such a lovely review. It’s great to hear how well Guy looked after you during your visit to Volvo Yeovil. What started as a quick look clearly turned into a brilliant experience, and it’s wonderful that his support, communication, and follow‑up left such a positive impression.

I’m pleased the handover felt smooth and that you felt well‑informed throughout the process. That personal check‑in afterwards really shows the care and attention he puts into his service.

We truly appreciate your recommendation, and it’s great to hear you’d choose the team again in the future.

Kind regards,
Dean

Avaliado com 5 de um total de 5 estrelas

Vertu experience

Vertu couldn’t have been any better. Josh was a great help right from the start and made the whole process a pleasure from start to finish. When my new car was ready he spent a lot of time with me going through all the processes and gadgets. His attitude and general manner was a credit to him and Vertu should count themselves lucky to have such an employee representing them.

17 de março de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Volvo Yeovil

Resposta da Vertu Motors - Volvo Yeovil

Thank you, Mr McAuley, for taking the time to leave such a fantastic 5‑star review.
We’re delighted to hear that your experience with Vertu Volvo Yeovil was exceptional from start to finish. It’s wonderful to know that Josh provided such great support throughout the entire process, making everything a pleasure rather than a pressure. His thorough handover, taking the time to walk you through all the features and technology of your new car, clearly made a strong and positive impression.
Your kind words about Josh’s attitude, professionalism, and manner mean a great deal. He is indeed a credit to himself and to Vertu, and we’re very proud to have him representing our team.
If there’s anything more we can help you with as you enjoy your new car, please don’t hesitate to get in touch.
Kind regards,
Liza

Avaliado com 5 de um total de 5 estrelas

New Defender 90

The salesman wasn't at all pushy, discussed the spec with us and gave helpful advice. We collected our new Defender last Friday and are delighted with it.

13 de março de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Volvo Yeovil

Resposta da Vertu Motors - Volvo Yeovil

Good afternoon Nicola,

Thank you for your lovely review. I’m really pleased to hear that your experience was so positive. You have left this against our Volvo site. We kindly ask that you leave it for their site so the team can receive the recognition they deserve. Kind regards, Dean

Avaliado com 5 de um total de 5 estrelas

Excellent experience at Vertu Motors Volvo Yeovil. Special mention to Josh.

Our experience with Vertu Motors Volvo in Yeovil was exceptional. Josh who looked after us was really good, excellent vehicle knowledge, patient and friendly demeanour. Answered all our questions, nothing was too much trouble. Josh was supported by Holly the sales manager who was also friendly and accommodating. The whole experience was very positive with no high pressure sales pitch. Happy with our purchase and overall experience.Would recommend.

11 de março de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Volvo Yeovil

Resposta da Vertu Motors - Volvo Yeovil

Good afternoon Ruth,

Thank you for sharing such a fantastic review. It’s wonderful to hear your experience at Vertu Volvo Yeovil was so positive. I’m really pleased Josh looked after you so well — his excellent vehicle knowledge, patient approach and friendly manner clearly made the whole process enjoyable and reassuring. It’s great to know he took the time to answer all your questions and that nothing was ever too much trouble.

I’m also glad to hear Holly was equally friendly and accommodating, adding to the overall experience. A no‑pressure environment is exactly what we aim for, and it’s lovely to know that came across so clearly.

I’m delighted you’re happy with both your purchase and the service you received, and your recommendation means a great deal.

Wishing you many happy miles in your new Volvo.

Kind regards,
Dean

Avaliado com 5 de um total de 5 estrelas

Outstanding customer service from the…

Outstanding customer service from the start. Big thank you to Dean for making the experience such a pleasure.

6 de março de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Volvo Yeovil

Resposta da Vertu Motors - Volvo Yeovil

Good afternoon Ross,

Thank you for your fantastic review. I’m really pleased to hear you received outstanding customer service from start to finish, and it’s great to know Dean helped make the whole experience such a pleasure for you.

Kind regards,
Dean

Avaliado com 5 de um total de 5 estrelas

Keiron Flack,Senior Sale Executive at…

Keiron Flack,Senior Sale Executive at Vertu, Yeovil was outstanding,
his knowledge, helpfulness, personality are superb, it is always a pleasure discussing queries with him, even over a cup of coffee, Keiron always had time to chat or help.
Thank you Keiron, you made mine and my families experience in purchasing a new Land Rover Discovery, Hybrid wonderful.

6 de março de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Volvo Yeovil

Resposta da Vertu Motors - Volvo Yeovil

Thank you for taking the time to share such a wonderful review. We're delighted to hear that Keiron provided an outstanding experience throughout your Land Rover Discovery Hybrid purchase. His knowledge, helpfulness, and personable approach clearly made a real difference, and it’s great to know he was always willing to take the time to chat and support you — even over a cup of coffee.
We’re thrilled that both you and your family enjoyed the process from start to finish. We will be sure to pass on your kind words to Keiron; he will be delighted to know how much his support meant.
Kind regards,
Matthew

Avaliado com 5 de um total de 5 estrelas

Professional and courteous from the start to handover of car

Professional, courteous, efficient and not without considerable charm. It is good to be back with Vertu Volvo Yeovil.

3 de março de 2026
Avaliação não solicitada
logotipo da Vertu Motors  - Volvo Yeovil

Resposta da Vertu Motors - Volvo Yeovil

Hi Mr Keenan,
Thank you for leaving such a wonderful 5‑star review. We’re delighted to hear that you found the team at Vertu Volvo Yeovil to be professional, courteous and efficient — and we’re especially pleased that their charm made the experience even more enjoyable. It’s fantastic to have you back with us, and your kind words mean a great deal to the team.
We truly appreciate your feedback and look forward to supporting you again in the future.
Kind regards,
Liza

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