VEVOR Avaliações 1.713

O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Shipping has been atrocious this year! I have made 3 orders and all have taken an extra week to arrive. One item showed up damaged. It has taken over a week of dealing with customer service for it to... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Service fiable et très rapide ; l’égal d’Amazon mais avec une sécurité accrue où on ne laisse pas un colis traîner sur le devant d’une porte …

Avaliado com 5 de um total de 5 estrelas

I’ve bought at least 20 items from VEVOR over the past few years and have always been very happy with the quality of their products, the speed of their delivery and the price point of their products.... Ver mais

Avaliado com 5 de um total de 5 estrelas

I am very happy to have found Vevor for silkscreen printing supplies. I purchased metal frame mesh screens and a press. The products are great and the prices too. Shipping, insurance and delivery was... Ver mais

Detalhes da empresa

Escrito pela empresa

VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value. From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation. We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases. Upgrading every space isnʼt just a task, itʼs a declaration of reinvention. Upgrade with VEVOR.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Avaliado com 5 de um total de 5 estrelas

Here’s a clean

:



⭐️⭐️⭐️⭐️⭐️ 5 Stars

I had an excellent experience with this company. The customer service was truly outstanding — professional, patient, and incredibly helpful from start to finish. They handled my matter promptly and with real care, making the entire process smooth and stress-free. It’s rare to find a team that communicates this well and follows through exactly as promised. I’m extremely satisfied and would highly recommend them to anyone. Outstanding service all around.

1 de dezembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Extremely Disappointed – Damaged Tent, Poor Packaging, and Terrible Customer Service

We ordered a Vevor outdoor tent for our small business because of their strong reputation and positive reviews we do year-round outdoor markets on Vancouver Island, so we needed something durable that could handle winter weather. Unfortunately, our experience has been nothing short of a nightmare.

After waiting nearly two weeks for delivery (four days past the promised date), the tent arrived bent and damaged in three separate areas. It was immediately clear that this was a previous return that had been reboxed and reshipped without inspection. The manual was already opened, stakes were loose in the box, and none of the frame pieces were wrapped or protected. Even the tent sides showed visible signs of prior use.

Despite providing photo and video evidence, Vevor repeatedly refused to offer a proper replacement or full refund — instead offering a series of small partial “compensation” payments ($25, $50, and then $120 CAD) to keep a product that is completely unusable. Their packaging was careless, their responses were dismissive, and their “solutions” were clearly designed to delay until the 30-day return period expired.

We’ve now filed a formal complaint with the Better Business Bureau and will be disputing the full charge with our credit card provider. This has caused real damage to our business operations and trust.

If you’re a vendor, small business, or anyone relying on your equipment to perform in real conditions — avoid Vevor. The lack of quality control, accountability, and customer support is unacceptable.

29 de outubro de 2025
Avaliação não solicitada
logotipo da VEVOR

Resposta da VEVOR

Dear Customer,

Thank you for your patience.

We are currently reviewing your issue and will get back to you with a reply soon. We appreciate your continued patience in the meantime.

If you have any other questions, please feel free to contact us at any time.

Best regards,
Vevor

Avaliado com 1 de um total de 5 estrelas

Concern Regarding Product Quality and Return Policy

I am writing to express my dissatisfaction with a recent purchase from VEVOR through Amazon. The product I received showed visible signs of wear and appeared not to be properly assembled at the factory.

When I contacted VEVOR directly through their website to request a return, my request was refused on the basis that the Amazon listing stated “no refund.” I find this practice misleading and unacceptable, as the condition of the item did not match the description provided at the time of purchase.

It appears that VEVOR may be reselling defective or low-quality items purchased in bulk, and using restrictive refund terms to avoid accountability. As a result, I will not be purchasing from this company again and strongly advise others to exercise caution when dealing with

26 de setembro de 2025
Avaliação não solicitada
logotipo da VEVOR

Resposta da VEVOR

Dear Customer,
Thank you for choosing our product and for taking the time to provide us with your feedback.
Please accept our apologize for any inconvenience caused by the product.
Since you purchased our product through the Amazon, we do not have the authority to process your refund request. We sincerely recommend that you seek help from the relevant customer service personnel of the product purchasing platform.
If you have any questions about the use and functionality of the product, please feel free to get in touch with us. Our team will do our best to provide technical support for you.
Sincerely,
VEVOR

Avaliado com 1 de um total de 5 estrelas

Not responding to request for return

Refund and return form does not work, submit button won’t highlight to submit.
Chat 24/7 someone advised they would contact me and gave me a request number but no one has contacted me.

12 de outubro de 2025
Avaliação não solicitada
logotipo da VEVOR

Resposta da VEVOR

We regret that you're having trouble with the return form and haven't received a follow-up. We'll investigate the form issue and ensure someone contacts you promptly regarding your request. Thanks for your feedback.

Avaliado com 5 de um total de 5 estrelas

Works great

Works great, start slow and allow it to balance then gradually move up the rpm’s I suggest bolting it to the floor or a pallet to really have it run smooth.

16 de setembro de 2025
Avaliado com 5 de um total de 5 estrelas

Very solid and well made.

Item arrived extremely fast and very well packaged.
From the moment I purchased the item to the time I received it, I was able to easily track the package in real time, which was awesome.
As for the item itself, I must say that I was pleasantly surprised and impressed with the quality of the product. It seems very well made and comes with everything one would need to get started. I also appreciate that it comes with a storage case, keeps everything organized.

23 de setembro de 2025

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