Viber Store Avaliações 

442
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Third time to buy a phone from Viber store I cudnt recommend them enough , great service every time ,Amy is always so helpful I’ll definitely be back, thanks again Amy

Avaliado com 5 de um total de 5 estrelas

I ordered a S25 Ultra and the screen developed some issues some time after. Within four days of reporting same I had the issue resolved. Brilliant aftercare service and very professional response f... Ver mais

Avaliado com 3 de um total de 5 estrelas

Assez galère pour ma part. Sous-traitance de Back Market auprès de Viberstore pour l'achat d'un smartphone reconditionné, dont le processeur lâchera 1 mois apres l'achat. Obligée de passer par Back Ma... Ver mais

Avaliado com 3 de um total de 5 estrelas

i feel like the standard has gone down hill since i purchased my first phone in 2019 was perfect. Bought another one only for the battery to swell before the warranty was out but i had to pay €50 caus... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Celulares

Sobre Viber Store

Escrito pela empresa

Welcome to ViberStore, Ireland’s trusted mobile phone reseller with over 150,000 satisfied customers.

We are a proud Irish, family-owned business with more than 20 years of experience in the mobile industry and 9 successful years serving customers online. Specialising in top tech brands including Apple, Samsung, Oppo, and Huawei, we are committed to offering a wide range of high-quality devices at affordable prices.

At ViberStore, we believe in delivering more than just great products. Our customers choose us for our exceptional service, fast delivery, and dedication to value. We have built our reputation on trust, and our thousands of 5-star reviews are a reflection of that.

We are also passionate about sustainability. Through our up-cycling initiatives, we have donated over 500 iPads to schools across Ireland. This effort has helped bridge the digital divide while saving over 34,000 KG of carbon emissions. It is our way of giving back while protecting the environment.

Whether you are shopping for a new or refurbished phone, you can count on ViberStore for quality, care, and commitment.

Your trusted Irish tech partner. Reliable, responsible, and always ready to help.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

442 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 71% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(442)

107 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Definitely recommend it

Definitely recommend it. Website was easy to use. The product arrived quickly and was exactly as described. I’m very pleased.

19 de junho de 2025
logotipo da Viber Store

Resposta da Viber Store

Thanks a lot for the lovely review! We're so glad everything went smoothly and that you're happy with your order

Avaliado com 5 de um total de 5 estrelas

Très bonne communication la qualité est…

Très bonne communication la qualité est présente

13 de junho de 2025
logotipo da Viber Store

Resposta da Viber Store

Merci beaucoup pour votre retour ! 😊
Nous sommes ravis que la qualité vous plaise et que la communication ait été à la hauteur. N’hésitez pas si vous avez besoin de quoi que ce soit !

Avaliado com 5 de um total de 5 estrelas

Excellent

I was in store with Fatima today looking to purchase a gift. Fatima was extremely helpful and gave me the best options available. Would highly recommend to anyone looking to get a phone.

20 de junho de 2025
Avaliação não solicitada
logotipo da Viber Store

Resposta da Viber Store

Thank you so much for your kind words 😊
It was such a pleasure helping you today! I’m really happy to hear you had a great experience!
Enjoy the gift, hope they love it! 🎁📱

Avaliado com 5 de um total de 5 estrelas

very helpfull

We had Fatima serving us and she was really good,gave great advice and helped us pick the perfect phone i would recommend,no problems

13 de junho de 2025
Avaliação não solicitada
logotipo da Viber Store

Resposta da Viber Store

Hi Sophie,

Many thanks for the kind words, glad to hear you are happy with your new phone!

Avaliado com 5 de um total de 5 estrelas

Very easy and very helpful

Very easy and very helpful

30 de maio de 2025
logotipo da Viber Store

Resposta da Viber Store

Thanks for the great feedback! We're glad we could make things easy and helpful for you — that’s exactly what we aim for. Don’t hesitate to reach out if you need anything in the future!
– The ViberStore Team

Avaliado com 5 de um total de 5 estrelas

Great experience dealing with Viber.

Great experience dealing with Viber.

21 de maio de 2025
logotipo da Viber Store

Resposta da Viber Store

Really appreciate you taking the time to share your experience! We're so pleased to hear everything went smoothly and that you enjoyed dealing with us!
– The ViberStore Team

Avaliado com 5 de um total de 5 estrelas

Good value

Good value, good efficency service.

20 de maio de 2025
logotipo da Viber Store

Resposta da Viber Store

Thank you for your kind words! We truly appreciate your support and hope to see you again soon!
– The ViberStore Team

Avaliado com 5 de um total de 5 estrelas

Excellent

Excellent, top class, super efficient service, was delivered same day as ordered, and the phone is fab, would highly recommend viberstore

30 de maio de 2025
logotipo da Viber Store

Resposta da Viber Store

Thank you so much for your fantastic review! We're thrilled to hear that you're loving your new phone. Your recommendation means a lot to us – we truly appreciate your support😊
– The ViberStore Team

Avaliado com 5 de um total de 5 estrelas

Next day delivery

Next day delivery
Fast response from customer service
Phone in perfect working order
No complaints will order again

29 de maio de 2025
logotipo da Viber Store

Resposta da Viber Store

Thank you for the great feedback! We're so glad you had a positive experience. We really appreciate your support and look forward to helping again in the future.

Avaliado com 5 de um total de 5 estrelas

iPhone 15

Order easy to place. Phone arrived quickly. Quality of the phone as was expected.

15 de maio de 2025
logotipo da Viber Store

Resposta da Viber Store

Thank you for your lovely feedback. It’s great to hear everything went smoothly and your enjoying your new device. We are always here if you need anything else!

Avaliado com 5 de um total de 5 estrelas

Prompt delivery

Prompt delivery
Great customer service

28 de maio de 2025
logotipo da Viber Store

Resposta da Viber Store

thank you, we appreciate your feedback and are glad to hear you were pleased with the prompt delivery and customer service. If there's anything else I can assist with, feel free to reach out anytime :)

Avaliado com 4 de um total de 5 estrelas

I find ye very helpful and a great fone…

I find ye very helpful and a great fone manner
From Amy , you are good 🤓🤓🥸👀👀

28 de maio de 2025
logotipo da Viber Store

Resposta da Viber Store

Thank you very much for your kind words, Gabriel. I'm truly glad to have been of help, and I appreciate your thoughtful message. If there's anything else I can assist you with, please don't hesitate to reach out :)

Avaliado com 5 de um total de 5 estrelas

Really good service

Really good service. Phone was spotless and delivered day after ordering (ordered at 19:00 previous day!)

26 de maio de 2025
logotipo da Viber Store

Resposta da Viber Store

Thank you so much for your kind words! We're thrilled to hear that you were happy with the service and that your phone arrived so quickly and in perfect condition. We really appreciate your support and hope you enjoy your new device!

Avaliado com 5 de um total de 5 estrelas

Very happy with my purchase

Very happy with my purchase! Great price and quick delivery. Phone was in impeccable condition!! Will be definitely purchasing my next phone here!

12 de maio de 2025
logotipo da Viber Store

Resposta da Viber Store

Thank you for the amazing review! We're so glad to hear you're happy with your purchase and the service you received. It means a lot to know you’ll be coming back for your next phone — we’ll be ready to help when you do!

Avaliado com 5 de um total de 5 estrelas

Found what I was looking for

Found what I was looking for, purchased it , delivered 2 days later ,happy with the price and condition of phone ,no drama

24 de maio de 2025
logotipo da Viber Store

Resposta da Viber Store

Thanks for the great feedback! We're glad you found what you were looking for and that everything went smoothly. Enjoy your phone and hope to see you again!

Avaliado com 5 de um total de 5 estrelas

Viber Store is great last time I went.

I went to Viber Store in 2022 to buy an iPhone XR. It worked perfect and I love it, still using it now. Service really nice, employees kind and helpful. Would come again. (Don't mind the date that's the farthest I can go)

29 de maio de 2024
Avaliação não solicitada
logotipo da Viber Store

Resposta da Viber Store

We're thrilled to hear your iPhone XR is still going strong and that you had such a positive experience with our team. We truly appreciate your support and would love to welcome you back anytime!

Avaliado com 4 de um total de 5 estrelas

good fast efficient

good fast efficient, happy with my purchase and service provided.

7 de maio de 2025
logotipo da Viber Store

Resposta da Viber Store

Thanks for the great feedback! We’re glad you’re happy with your purchase and the service you received. Quick and efficient is what we aim for :)

Avaliado com 5 de um total de 5 estrelas

Amy is a brilliant member of your team

Amy is a brilliant member of your team. Bit of a disaster with UPS not delivering the phone and had to wait an extra 2 weeks to get it but that was out of Amy's hands but kept me updated with what was happening.

3 de maio de 2025
logotipo da Viber Store

Resposta da Viber Store

Thank you for your kind words and patience. We're really sorry about the delay with UPS, but we're glad Amy was able to support you through it and keep you updated. We’ll be sure to pass on your praise. We truly appreciate your understanding and hope you're enjoying your phone now!

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