Viber Store Avaliações 

442
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Third time to buy a phone from Viber store I cudnt recommend them enough , great service every time ,Amy is always so helpful I’ll definitely be back, thanks again Amy

Avaliado com 5 de um total de 5 estrelas

I ordered a S25 Ultra and the screen developed some issues some time after. Within four days of reporting same I had the issue resolved. Brilliant aftercare service and very professional response f... Ver mais

Avaliado com 3 de um total de 5 estrelas

Assez galère pour ma part. Sous-traitance de Back Market auprès de Viberstore pour l'achat d'un smartphone reconditionné, dont le processeur lâchera 1 mois apres l'achat. Obligée de passer par Back Ma... Ver mais

Avaliado com 3 de um total de 5 estrelas

i feel like the standard has gone down hill since i purchased my first phone in 2019 was perfect. Bought another one only for the battery to swell before the warranty was out but i had to pay €50 caus... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Celulares

Sobre Viber Store

Escrito pela empresa

Welcome to ViberStore, Ireland’s trusted mobile phone reseller with over 150,000 satisfied customers.

We are a proud Irish, family-owned business with more than 20 years of experience in the mobile industry and 9 successful years serving customers online. Specialising in top tech brands including Apple, Samsung, Oppo, and Huawei, we are committed to offering a wide range of high-quality devices at affordable prices.

At ViberStore, we believe in delivering more than just great products. Our customers choose us for our exceptional service, fast delivery, and dedication to value. We have built our reputation on trust, and our thousands of 5-star reviews are a reflection of that.

We are also passionate about sustainability. Through our up-cycling initiatives, we have donated over 500 iPads to schools across Ireland. This effort has helped bridge the digital divide while saving over 34,000 KG of carbon emissions. It is our way of giving back while protecting the environment.

Whether you are shopping for a new or refurbished phone, you can count on ViberStore for quality, care, and commitment.

Your trusted Irish tech partner. Reliable, responsible, and always ready to help.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

442 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 71% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(442)

107 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Fast service and great quality

Fast service, had issue with phone at start but it was actually a network provider issue but VIBER store still offered to give me a brand new phone. Great online service & great staff.
You won’t have any issues dealing with ViberStore

11 de agosto de 2025
logotipo da Viber Store

Resposta da Viber Store

Thank you for the great review! We’re really glad everything worked out and that you were happy with the service and support from our team. We truly appreciate the recommendation and your trust in ViberStore.

Avaliado com 2 de um total de 5 estrelas

Phone is fine cosmetically but for 300…

Phone is fine cosmetically but for 300 quid you would think the battery wouldn’t be at the end of its life

20 de janeiro de 2026
Avaliação não solicitada
logotipo da Viber Store

Resposta da Viber Store

Thank you for your feedback! We really appreciate you taking the time to share your experience. We’re glad to hear you’re happy with the phone’s cosmetic condition, but we’re sorry to hear about your concerns regarding the battery. This certainly isn’t the experience we want for our customers. Please reach out to our support team (info@viberstore.com) so we can look into this for you and see how we can help resolve the issue.

Avaliado com 5 de um total de 5 estrelas

Fantastic customer service

Fantastic customer service and the phone is immaculate condition 😁

29 de dezembro de 2025
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Resposta da Viber Store

Thank you so much for the lovely feedback. We’re delighted you’re happy with the phone and our service. Really appreciate your support!

Avaliado com 5 de um total de 5 estrelas

Very good experience

Very good experience. Fast delivery

29 de dezembro de 2025
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Resposta da Viber Store

Thank you so much for your positive feedback!!

Avaliado com 5 de um total de 5 estrelas

Great site phones like new 👌

This is a brilliant place to buy a phone this is my 3rd time using vibe store and the phones are great like new and shipping is fast and reliable will be useing this site again. thanks guys 😁

6 de dezembro de 2025
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Resposta da Viber Store

Wow, thanks for coming back to us! We’re so glad the phones are hitting the mark and that delivery has been smooth 😊

Avaliado com 5 de um total de 5 estrelas

10/10, definitely recommend

My experience with viberstore was great. I ordered an iphone air on Sunday the 28th of December and it had arrived on the morning of Tuesday the 30th. The phone was in great quality both physically and the battery health was at 100%, it’s still working great for me so far I am very happy (: I was sceptical at first because I had never heard of them but I would definitely recommend, great prices.

30 de dezembro de 2025
Avaliação não solicitada
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Resposta da Viber Store

Thank you for your kind words! We’re delighted the phone arrived quickly and in great condition, and we really appreciate your recommendation.😊

Avaliado com 5 de um total de 5 estrelas

Excellent phone and delivery service

Excellent phone and delivery service.
This is my third phone from Viberstore and won’t be the last!

15 de dezembro de 2025
logotipo da Viber Store

Resposta da Viber Store

Thanks for your continued support! We’re glad you’re happy with the phone and delivery, and we look forward to helping you again

Avaliado com 5 de um total de 5 estrelas

Great Choice

Great choice, selection and peace of mind. Delivery took two days longer than expected after paying for express delivery. Overall a very positive experience.

15 de dezembro de 2025
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Resposta da Viber Store

Thank you for your feedback! We’re glad you had a positive experience and appreciate your patience with the delivery during the Christmas period 😊

Avaliado com 5 de um total de 5 estrelas

Excellent experiences always.

I Have been buying phones from Viberstore for all of my family since 2023, always had an excellent experience with the employees and we have never had an issue with the phones. When we were conscious about the charging of one of the phone last week we went back into the store and they fixed it no problem. 100% will continue buying from them in the future!

2 de janeiro de 2026
Avaliação não solicitada
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Resposta da Viber Store

Thank you for your continued support! We’re thrilled to hear you’ve had great experiences and look forward to helping you again in the future.😊

Avaliado com 5 de um total de 5 estrelas

Good service

Good service, fast shipping good quality phones no issues with my phone.
I recommend this site

11 de dezembro de 2025
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Resposta da Viber Store

Thanks for your recommendation! Glad you’re happy with the phone😊

Avaliado com 5 de um total de 5 estrelas

Very genuine trustworthy company.

It was very quick from choosing my phone online and delivery. The phone was exactly as I had ordered and works like a new phone. My son was very happy on Christmas morning. I will definitely order from here again.

10 de dezembro de 2025
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Resposta da Viber Store

Thank you for your review! We’re thrilled the phone arrived quickly and that your happy. We look forward to serving you again!

Avaliado com 1 de um total de 5 estrelas

Brought an iPhone 12 as a present when…

Brought an iPhone 12 as a present when it was opened Christmas morning disaster very disappointed when went to set it up the touch screen don't work

25 de dezembro de 2025
Avaliação não solicitada
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Resposta da Viber Store

We’re very sorry to hear about this experience and understand how disappointing it must have been. Please contact our support team with your order details so we can investigate the issue and work on a solution for you.

Avaliado com 5 de um total de 5 estrelas

This is the second phone I’ve bought

This is the second phone I’ve bought. Both products were as described in terms of quality, delivery was prompt and as promised. Would definitely recommend the Viber Store.

9 de dezembro de 2025
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Resposta da Viber Store

Thank you for your support! We’re glad both phones met your expectations and appreciate your recommendation😊

Avaliado com 5 de um total de 5 estrelas

Great service Great staff Highly…

Great service Great staff Highly recommend for phones

6 de dezembro de 2025
logotipo da Viber Store

Resposta da Viber Store

Thank you so much for your kind words! We’re thrilled to hear you had a great experience and really appreciate your recommendation.😊

Avaliado com 5 de um total de 5 estrelas

Would recommend to friends and family

Fast delivery. Easy website to order from very happy with purchase. I hope after care is as good.

13 de dezembro de 2025
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Resposta da Viber Store

Thank you for your review! We’re glad you found the ordering process easy and your delivery fast. We always aim to provide the same great service after your purchase, so please don’t hesitate to reach out if you need any assistance.

Avaliado com 5 de um total de 5 estrelas

Easy to deal with

I ordered late on a Saturday evening and had my product by the Sunday. Service was amazing.

15 de dezembro de 2025
logotipo da Viber Store

Resposta da Viber Store

Thank you for your review! We’re thrilled to hear your order arrived so quickly and that you had a good experience.😊

Avaliado com 1 de um total de 5 estrelas

Crack on screennof phone very…

Crack on screennof phone very disappointed can give as present first purchase not pleased

13 de dezembro de 2025
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Resposta da Viber Store

We’re sorry to hear about your experience. We’d really like the chance to look into this and help resolve the issue. Please contact our support team directly with your order details so we can assist you.

Avaliado com 5 de um total de 5 estrelas

S24 ultra

The phone works ever so well no dents or scratches and great price

27 de novembro de 2025
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Resposta da Viber Store

Thank you for your review! We’re delighted to hear the phone works perfectly and that you were happy with the condition 😊

Avaliado com 5 de um total de 5 estrelas

Great phones order every year and…

Great phones order every year and during the year for family would recommend viberstore to anyone who asks great value and quick delivery.

30 de novembro de 2025
logotipo da Viber Store

Resposta da Viber Store

Thank you so much for the kind words and continued support! We’re delighted to hear you’re happy with the value and quick delivery. Thanks for recommending Viberstore 😊

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