Broken item received sent photo no reply ... The company has now given me a full refund after a very nice email from their customer service. Thank you
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Veja o que dizem as avaliações
I ordered some earrings for my wife and the description was very helpful as they’re exactly as described. Which is useful for someone like me who has little clue about the finer points of ladies jewel... Ver mais
I ordered three items for my daughters birthday. They arrived on time, packaged beautifully and she is very happy with them. We had one minor issue but this was dealt with promptly and courteously.... Ver mais
Layered necklace arrived in a complete knotted ball, unable to undo. Other jewellery items from other companies are packed on card so unable to become tangled, ridiculous way to send 3 necklaces. Not... Ver mais
Detalhes da empresa
Escrito pela empresa
Founded on the belief that luxury jewellery should be accessible to everyone, Victoria London specialises in timeless silver and gold pieces to compliment your jewellery collection. We know it's important to find affordable jewellery you'll return to time and time again. You'll find classic lines echoed in all of our pieces, from delicate necklaces to statement earrings. Also, with our bespoke and personalised options, our jewellery allows you to make the ultimate gift to a loved one, or yourself.
Informações de contato
7 Plaza Parade, NW6 5RP, London, Reino Unido
- sales@victorialdn.uk
- victorialdn.uk
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Lovely bracelet for my mum
Lovely bracelet for my mum. High quality and fast postage. Couldn’t be happier
‘Gold’ anklet turned black within a week
I ordered a double layer ‘gold’ anklet. After wearing it for about a week I noticed the ‘gold’ had come off in places and was black. A few more days of wear and it was all pretty much black. I sent photographs to the company asking for an address to return it for a refund. I received a reply to say it’s my fault and I’d clearly put perfume/lotion/water etc on it which I had not. I explained this and again asked for a refund, I was told they’d send out a replacement, I said no I do not want a replacement because the quality would be the same I want a refund. This was ignored, 3 further emails all ignored. I do not recommend this company, I don’t wear substandard jewellery and I don’t appreciate being blamed for the poor quality of their products. Today I have sent a fourth and final email again asking for a refund or I will contact my bank.
Ltriple waterfall bracelet
My triple waterfall bracelet is lovely, I love how the three chains move and ripple just like water. A choice
Lovely earrings
Lovely earrings, great quality and price, Thank you 🤩
Excellent service and beautiful…
Excellent service and beautiful bracelet.
Stumbled across this company looking…
Stumbled across this company looking for a bracelet. Lots of choice and very competitive pricing too.
My bracelet arrived very promptly and well wrapped too.
I love it and had lots of compliments too.
Would definitely recommend.
STAR NECKLACE I was really pleased with the quick…
I was really pleased with the quick delivery as stated on their web.
I ordered this Holy Communion gift late Tuesday evening and delivered Thursday in time for Saturday . It's a beautiful piece and timeless. Thank you
Beautiful items of jewellery…
Beautiful items of jewellery which are so elegant and everything I was after. I'm very pleased with my purchase. Items arrived quickly and carefully packed in lovely individual pouches, perfect to keep the jewellery safe in when not being worn.
Lovely quality jewellery at good…
Lovely quality jewellery at good prices. Speedy delivery and beautifully wrapped in black silk and velvet bags.
A*****
Item as described, quick delivery. A***** experience
The service was fast and easy
The service was fast and easy. Order arrived in time for my event
First time purchase and I am thrilled
First time purchase and I am thrilled. From start to finish the whole experience was fabulous. My necklace arrived very quickly, within a few days, and when it did it was beautiful. I will definitely recommend your company and look forward to purchasing again soon.
Absolutely love my sterling silver 3…
Absolutely love my sterling silver 3 chain necklace, it was beautifully wrapped in a lovely suede pouch.
Will definately order from this company again.
Very satisfied.
Fast service, beautifully wrapped. The necklace is a gift which I’m sure the receiver will be delighted.
Very happy
Fast delivery and very pretty jewellery. Very happy
Good company
I ordered some earrings for my wife and the description was very helpful as they’re exactly as described. Which is useful for someone like me who has little clue about the finer points of ladies jewellery. They arrived very promptly, payment was easy and the website looks decent. A good experience for me from a seemingly very reliable company.
Good customer service
My order didn’t arrive before Christmas and after a quick email they upgraded delivery to next day and I received order successfully. They also sent me a gift voucher to use against another order. Good service- thank you ☺️
Fabulous 👌 delighted with the anklet…
Fabulous 👌 delighted with the anklet bought as a gift. Looks really classy and came in a lovely gift bag
Lovely jewellery with great customer…
Lovely jewellery with great customer service and friendly.
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