Absolutely fabulous service! Nothing is too much trouble. Always happy to chat quotes through before sending out to ensure we get it right first time. Would have no hesitation in recommending th... Ver mais
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Veja o que dizem as avaliações
We have had great service from our Victorian sliders for over fifteen years. When we had a couple of broken pivot shoes recently I wasn't hopeful about finding spares, but Kerry in Customer support c... Ver mais
A empresa respondeu
We have been buying sash windows from Victorian sliders for just over a year now - the windows are really well made and great value . Gracie has been our account manager from the start and guided us... Ver mais
A empresa respondeu
Jojo, is an absolute credit to Victorian Sliders. We have found him to be very knowledgeable, professional, always follows up what he says and for a small family run business like ours it us S... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Victorian Sliders® are Europe’s largest manufacturer of PVC-U vertical sliding sash windows, supplying exclusively to the trade. From our UK manufacturing facility, we produce ECOSlide® sash windows for installers and trade professionals across the UK and beyond. While we are a trade only manufacturer and do not sell directly to the public, homeowners who have had ECOSlide® sash windows installed in their homes are welcome to share their experience and leave a review.
Informações de contato
Victorian House, Parc Hendre, SA18 3FA, Ammanford, Reino Unido
- 01269 846200
- marketing@vhwg.co.uk
- victoriansliders.co.uk
4,6
Excelente
161 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Charlotte is very helpful and friendly
Charlotte is very helpful and friendly, nothing is too much trouble for her.
8 de agosto de 2023
Avaliação não solicitada
Resposta da Victorian Sliders®
Thank you for you review, your feedback is greatly appreciated by myself, the company as a whole and your account manager especially. If you ever feel there is anything we can do to improve we would love to hear your feedback on this, please feel free to contact us on 01269498520 if we can be of assistance in future.
We've used Victorian sliders for…
We've used Victorian sliders for several years ! Gracie is our account manager and I can honestly say she is amazing, so attentive to our needs as a company. always quick to respond to any questions or queries! She's amazing and we feel confident that our orders are in safe hands with Gracie. 10/10
11 de agosto de 2023
Avaliação não solicitada
Resposta da Victorian Sliders®
Thank you for you review, your feedback is greatly appreciated by myself, the company as a whole and your account manager especially. If you ever feel there is anything we can do to improve we would love to hear your feedback on this, please feel free to contact us on 01269498520 if we can be of assistance in future.
good company, great contact
I have dealt with Victorian sliders for a long time roughly about 7 years love the product, box sashes look nice have good functionality with being able to clean and open wished they also did wood, cant have it all i suppose :-), I have to give a special shout out to our contact at the factory Maddy who does the most to make the experience of ordering and processing as easy as possible and on the very very rare occasion you ask a question and she doesn't have the answer she will get you 1 asap
11 de agosto de 2023
Avaliação não solicitada
Resposta da Victorian Sliders®
Thank you for you review, your feedback is greatly appreciated by myself, the company as a whole and your account manager especially. If you ever feel there is anything we can do to improve we would love to hear your feedback on this, please feel free to contact us on 01269498520 if we can be of assistance in future.
Sales Team Stars!
The sales team are always more than helpful with setting up our orders and answering the million and one questions us and our clients have. We love having Maddy as our point of contact as she always makes us giggle and puts up with our last minute orders/payments (which is often!).
10 de agosto de 2023
Avaliação não solicitada
Resposta da Victorian Sliders®
Thank you for you review, your feedback is greatly appreciated by myself, the company as a whole and your account manager especially. If you ever feel there is anything we can do to improve we would love to hear your feedback on this, please feel free to contact us on 01269498520 if we can be of assistance in future.
Great company to work with
Great company to work with. Quick turnaround and reasonable prices. Shout out to Hugo who is always on hand to answer any questions.
10 de agosto de 2023
Avaliação não solicitada
Resposta da Victorian Sliders®
Thank you for you review, your feedback is greatly appreciated by myself, the company as a whole and your account manager especially. If you ever feel there is anything we can do to improve we would love to hear your feedback on this, please feel free to contact us on 01269498520 if we can be of assistance in future.
Great service Hugo from Sales area 8 is…
Great service Hugo from Sales area 8 is a pleasure to deal with
9 de agosto de 2023
Avaliação não solicitada
Resposta da Victorian Sliders®
Thank you for you review, your feedback is greatly appreciated by myself, the company as a whole and your account manager especially. If you ever feel there is anything we can do to improve we would love to hear your feedback on this, please feel free to contact us on 01269498520 if we can be of assistance in future.
Gracie is very helpful and will always…
Gracie is very helpful and will always do what she says. She also answers all my calls and deals with all enquiries efficiently.
7 de agosto de 2023
Avaliação não solicitada
Resposta da Victorian Sliders®
Thank you for you review, your feedback is greatly appreciated by myself, the company as a whole and your account manager especially. If you ever feel there is anything we can do to improve we would love to hear your feedback on this, please feel free to contact us on 01269498520 if we can be of assistance in future.
Dealing with Charlotte.
Very quick with quotes and orders and any issues are dealt with promptly (not that we have many).
9 de agosto de 2023
Avaliação não solicitada
Resposta da Victorian Sliders®
Thank you for you review, your feedback is greatly appreciated by myself, the company as a whole and your account manager especially. If you ever feel there is anything we can do to improve we would love to hear your feedback on this, please feel free to contact us on 01269498520 if we can be of assistance in future.
Excellent Job Jojo
Jojo, is an absolute credit to Victorian Sliders.
We have found him to be very knowledgeable, professional, always follows up what he says and for a small family run business like ours it us SO important to have someone who cares.
Long may he continue to support us.
Well done Jojo and. Victorian Sliders
9 de agosto de 2023
Avaliação não solicitada
Resposta da Victorian Sliders®
Thank you for you review, your feedback is greatly appreciated by myself, the company as a whole and your account manager especially. If you ever feel there is anything we can do to improve we would love to hear your feedback on this, please feel free to contact us on 01269498520 if we can be of assistance in future.
5 star for Maddy
Maddy From the sales team is always super helpful and friendly. She is very professional, has a lot of knowledge about the products and services provided and she always replies to our queries very quickly.
Zara
AZ Glass
9 de agosto de 2023
Avaliação não solicitada
Resposta da Victorian Sliders®
Thank you for you review, your feedback is greatly appreciated by myself, the company as a whole and your account manager especially. If you ever feel there is anything we can do to improve we would love to hear your feedback on this, please feel free to contact us on 01269498520 if we can be of assistance in future.
I have been dealing with Vicky and she…
I have been dealing with Vicky and she is always super helpful and efficient.
Excellent customer service and consistently meets our expectations.
Her service is personalized and empathetic. She understands our unique customer base being on a small island in Jersey and this is so important to us.
9 de agosto de 2023
Avaliação não solicitada
Resposta da Victorian Sliders®
Thank you for you review, your feedback is greatly appreciated by myself, the company as a whole and your account manager especially. If you ever feel there is anything we can do to improve we would love to hear your feedback on this, please feel free to contact us on 01269498520 if we can be of assistance in future.
A great company to deal with
A great company to deal with and Emily in particular has always gone above and beyond to help. Would highly recommend. A+++++
2 de agosto de 2023
Avaliação não solicitada
Resposta da Victorian Sliders®
Thank you for you review, your feedback is greatly appreciated by myself, the company as a whole and your account manager especially. If you ever feel there is anything we can do to improve we would love to hear your feedback on this, please feel free to contact us on 01269498520 if we can be of assistance in future.
Great company
Excellent product we have used for many years now. Very good value for money and well made windows. Great colour range and decorative glass etc. Customer service is excellent. Holly & Greta have been very good to us and always keep us informed.
9 de agosto de 2023
Avaliação não solicitada
Resposta da Victorian Sliders®
Thank you for you review, your feedback is greatly appreciated by myself, the company as a whole and your account manager especially. If you ever feel there is anything we can do to improve we would love to hear your feedback on this, please feel free to contact us on 01269498520 if we can be of assistance in future.
Vicky is extremely efficient
Vicky is extremely efficient, nice to speak to and very helpful.
The windows they make are excellent quality and the service is superb
7 de agosto de 2023
Avaliação não solicitada
Resposta da Victorian Sliders®
Thank you for you review, your feedback is greatly appreciated by myself, the company as a whole and your account manager especially. If you ever feel there is anything we can do to improve we would love to hear your feedback on this, please feel free to contact us on 01269498520 if we can be of assistance in future.
very professional and polite and…
very professional and polite and someone who is very competent in her job which is a rarity these days.
a great asset for your company look after her.
kind regards Andrew
8 de agosto de 2023
Avaliação não solicitada
Resposta da Victorian Sliders®
Thank you for you review, your feedback is greatly appreciated by myself, the company as a whole and your account manager especially. If you ever feel there is anything we can do to improve we would love to hear your feedback on this, please feel free to contact us on 01269498520 if we can be of assistance in future.
Very quick on providing quotations
Very quick on providing quotations. Easy ordering and delivery service.
We have our own account manager Holly who is very helpful indeed.
8 de agosto de 2023
Avaliação não solicitada
Resposta da Victorian Sliders®
Thank you for you review, your feedback is greatly appreciated by myself, the company as a whole and your account manager especially. If you ever feel there is anything we can do to improve we would love to hear your feedback on this, please feel free to contact us on 01269498520 if we can be of assistance in future.
Great customer service
Great customer service. Maddy is very professional, she is also very nice and great to work with
8 de agosto de 2023
Avaliação não solicitada
Resposta da Victorian Sliders®
Thank you for you review, your feedback is greatly appreciated by myself, the company as a whole and your account manager especially. If you ever feel there is anything we can do to improve we would love to hear your feedback on this, please feel free to contact us on 01269498520 if we can be of assistance in future.
Great customer service from a knowledgeable account manager !
We have been buying sash windows from Victorian sliders for just over a year now - the windows are really well made and great value . Gracie has been our account manager from the start and guided us with ease through the order process , explaining the different options we could have and advising on the trickle vents needed to cover the new building regs.
Emails are swiftly answered and calls quickly returned. If any issues do crop up then we know that Gracie will be on hand to help solve them.Great customer service from a knowledgeable account manager !
8 de agosto de 2023
Avaliação não solicitada
Resposta da Victorian Sliders®
Thank you for you review, your feedback is greatly appreciated by myself, the company as a whole and your account manager especially. If you ever feel there is anything we can do to improve we would love to hear your feedback on this, please feel free to contact us on 01269498520 if we can be of assistance in future.
Fast and Efficient
every time we use Victorian sliders they always deliver with the service
From point of sales contact to delivery they make it effortless
special shout to Vicky our sales contact who is super efficient at getting quotes back to us even when we keep making amendments the response is always quick
all in all very happy
8 de agosto de 2023
Avaliação não solicitada
Resposta da Victorian Sliders®
Thank you for you review, your feedback is greatly appreciated by myself, the company as a whole and your account manager especially. If you ever feel there is anything we can do to improve we would love to hear your feedback on this, please feel free to contact us on 01269498520 if we can be of assistance in future.
STAFF VERY HELPFUL
STAFF VERY HELPFUL, AND IS ALWAYS THERE TO HELP
8 de agosto de 2023
Avaliação não solicitada
Resposta da Victorian Sliders®
Thank you for you review, your feedback is greatly appreciated by myself, the company as a whole and your account manager especially. If you ever feel there is anything we can do to improve we would love to hear your feedback on this, please feel free to contact us on 01269498520 if we can be of assistance in future.
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