VIDA Select Avaliações 

455
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Nathaly was beyond helpful . Before signing up w Vida, I read many reviews which mentioned other “ coaches” at Vida to help find dates. I was really glad to get Nathaly. She helped me a lot over the... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My matchmaker Johanna at Vida Select went above and beyond to vet my matches. Beyond the usual “non-negotiables”, she got to know me as a person and filtered my matches based on the soft stuff that ca... Ver mais

Avaliado com 5 de um total de 5 estrelas

I had a hard time letting go of the wheel at first—I wanted to stay in control of the process. But once I learned to trust Shania and the team at Vida, everything felt much less stressful. As my time... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Nordika has been an incredible, attentive, kind match-maker. The process with the dating app (hinge) has been a learning process since the whole process is a bit awkward (a third party swiping and... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de Namoro

Escrito pela empresa

Finding your person shouldn't feel like a second job. VIDA Select is modern matchmaking for professionals who refuse to settle. Your dedicated matchmaker draws on our internal database of vetted singles and an active scout network, then handles the searching, screening, and scheduling. You see detailed profiles and photos before meeting anyone. No blind dates. No surprises. Since 2009 we've created 11,000+ relationships, with 82% of clients meeting someone special within 90 days. You approve every match. We handle everything else.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

455 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 87% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(455)

64 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Tara Baldwin was absolutely wonderful

Tara Baldwin was absolutely wonderful! She was always positive, optimistic, kind, available & an excellent communicator. I would recommend VIDA Select first and foremost because of Tara Baldwin.

23 de maio de 2024
Avaliação não solicitada
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Resposta da VIDA Select

Thank you so much for these kind words, you were a joy to work with and I wish you the absolute best in your new relationship! - Tara

Avaliado com 5 de um total de 5 estrelas

Traveling the odyssey of love with Vida

Shyne and her team offer me wonderful guidance and encouragement in my path toward finding true love. In particular, Shyne and I have an excellent relationship in reaching this goal of finding that special woman for me. Shyne is friendly and insightful in her communication with me. Her team, moreover, is excellent in their initial messages to interesting ladies and follow-up remarks. I highly recommend Vida to anyone in search of a matchmaker that will do their best job at finding that special someone.

13 de maio de 2024
Avaliação não solicitada
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Resposta da VIDA Select

Thank you so much for your kind words, Louis 🙂 We're happy to hear that your journey with the team has been so positive and it inspires us to continue providing the best service possible. We're excited to be part of your path to finding true love ❤️ Shyne

Avaliado com 5 de um total de 5 estrelas

So far I am pleased with my Vida…

So far I am pleased with my Vida experience. The onboarding was longer and more difficult than expected but once the team picked up on my vibe, the matches started rolling in. Hopeful for the future

13 de maio de 2024
Avaliação não solicitada
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Resposta da VIDA Select

Thank you for taking the time to share your feedback, we continually strive to improve our processes!

Avaliado com 5 de um total de 5 estrelas

The writers were talented!

The writers were talented!
Miri & Barbara were so eloquent and professional.

6 de maio de 2024
Avaliação não solicitada
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Resposta da VIDA Select

Megan you were an absolute delight to work with and thank you for your kind review. We're thrilled at your success and wish you so much love and happiness, which we know you deserve! Thanks for being a stunning client! Keep us updated 🙂 Barbara

Avaliado com 5 de um total de 5 estrelas

Simmy made my experience wonderful

Simmy made my experience wonderful. She is very responsive and provides great guidance. The set-up process did take longer than expected and there were some difficulties in setting up the dating apps but Simmy was always there to provide assistance. I have met someone and am happy with my experience!

11 de maio de 2024
Avaliação não solicitada
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Resposta da VIDA Select

Tanisia, thank you for your kind words and for being such an amazing person to work with! You were open to our process from day one and I could not be happier that you've met your match! Wish you every happiness for the future! - Simmy

Avaliado com 5 de um total de 5 estrelas

I am writing to you to express my…

I am writing to you to express my gratitude for your exceptional effort in guiding me to find a perfect match. Nordika you are a valid member of the team. I truly appreciate all that you have done to help me out. The many calls and talks we shared not only helped me but I found a friend in you.
You show your work ethic and commitment and go above and beyond. I thank you for this.
Your a key team player whose passion and enthusiasm continue to stand out. Once again thank you for your hard work.
Sincerely,
Joanne Ross

1 de abril de 2024
Avaliação não solicitada
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Resposta da VIDA Select

Thank you for taking the time to leave a review Jo. Getting to know you was such an honor and I enjoyed every moment of our chats! You are such an incredible lady and I am so thankful to have been part of your special journey. Please take care and stay in touch 🙂 Nordika

Avaliado com 5 de um total de 5 estrelas

Great experience!

Once we got going, I had 5 dates in one weekend and one of them I am still dating and falling in love with. Francesca was responsive and helpful and the conversations online they had with potential dates on my behalf were really well done. What a time saver! So glad I did this.

20 de abril de 2024
Avaliação não solicitada
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Resposta da VIDA Select

Thank you for your kind words. I'm thrilled you had such a positive experience and that it led to something truly special! Here's to the exciting chapters ahead for you! - Francesca

Avaliado com 4 de um total de 5 estrelas

Terrific process! Thank you

The Vida process was terrific and made working my way through dating apps so much easier. While I haven’t met my mate, the way Vida builds profiles and then manages them has made my life so much easier. It reduces all the noise and frustration with the dating apps. I also learned from them how to approach these apps so that I feel more comfortable doing this on my own. That said, I would definitely use them again.

9 de janeiro de 2024
Avaliação não solicitada
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Resposta da VIDA Select

Thank you for putting your trust in us and allowing us to be part of this very special journey you embarked on. Helping our wonderful clients like you gain more confidence online is a big part of what we do 🙂

Avaliado com 5 de um total de 5 estrelas

My matchmaker

My matchmaker, Kedi Karlsen did a professional job of interfacing with me during the process and went above and beyond to make sure I was happy with it. Her insights about dating and communication were invaluable to me and helped me to "up" my dating and communication skills! I found a great match and am exclusive with her in less than three weeks after looking by myself for eighteen months by myself

18 de abril de 2024
Avaliação não solicitada
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Resposta da VIDA Select

Hi BA, thank you so much for your review. I absolutely loved working with you and supporting you on this journey. The team and I are so happy that you've met someone amazing. I'm wishing you all the very best and please keep us posted! 🙂 - Kedi

Avaliado com 5 de um total de 5 estrelas

I was pleased by the service

I was pleased by the service offered. My matchmaker Grace in particular was very thoughtful and helpful throughout the process. My only complaint was that the setup takes a bit longer than I expected. It will take a few weeks before the dates get started, but after that, the service does its job.

31 de março de 2024
Avaliação não solicitada
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Resposta da VIDA Select

Thank you for your kind words! 😊 It means the world to me to hear that you were pleased with the service. Your happiness and satisfaction are truly our top priorities. We're constantly working to streamline our processes, and we appreciate your feedback. Thanks for trusting me and the team with this important chapter in your life. Can't wait to see where this adventure takes you! - Grace

Avaliado com 5 de um total de 5 estrelas

Nordika is an excellent matchmaker &…

Nordika is an excellent matchmaker & account exec. She demonstrated patience and empathy consistently.

31 de março de 2024
Avaliação não solicitada
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Resposta da VIDA Select

Thank you so much for leaving this review for us! And thank you for introducing me to Bamba! 😂 I found a supplier! It was such a pleasure working with you and please do stay in touch 🤗 Nordika

Avaliado com 5 de um total de 5 estrelas

My matchmaker Angie did a great job

My matchmaker Angie did a great job. She was very responsive and gave good advice throughout. Also nice just have someone so positive involved. I would def recommend to anyone looking for some support in sometimes grueling process of modern day dating ;)

2 de abril de 2024
Avaliação não solicitada
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Resposta da VIDA Select

It is an absolute pleasure helping my clients find true love! Please keep me updated on where things go with your match, and feel free to reach out with any great news that you have going on in your life! - Angie

Avaliado com 3 de um total de 5 estrelas

My experience

Unfortunately my initial matchmaker who I spent the 90 minute session with getting to know me had a family emergency and I was assigned Nabeelah after I reached out since I hadn’t heard anything for a little while.
Nabeelah was great. My concerns come with the writers who send and answer messages. I’ve breakers were sent before my approval and responses were lacking. Less than the 2 times a day that was suggested. I also found that if a man wanted to converse more no effort was made to say something like I am on my way out but can message tomorrow or something to that effect. I wrote to Nabeelah and was very concerned that I was coming across as quite rude. She heard me and I did see some change afterwards. I would say overall a little disappointed in how it actually works versus how I was told it would work. Expectations are everything. I am actually going to say 3.5 stars but that is not a choice.
Nabeelah was available and did respond to my concerns and questions quickly and made changes where necessary. The profiles were very good!! My concerns were not with Nabeelah but in the writers and overall process

1 de abril de 2024
Avaliação não solicitada
logotipo da VIDA Select

Resposta da VIDA Select

Hi Shauna - I'm Rosalia, the Client Success Manager here at VIDA. After reviewing your account, I was happy to see you loved your profiles, and that you paused the service to see where things go with a promising match Nabeelah selected for you!

I’d like to address your concerns with the writing aspect of our service, and to thank you for taking time to share your feedback and highlight areas where you feel your experience could have been improved.

I can see that some challenges such as premature icebreakers and later messaging delays arose from your preference to pre-approve every new match before messaging.

While we're happy to accommodate such preferences, it's less common among our clients and can introduce complexities, especially on platforms with response time limits like Bumble where we could potentially lose matches if we don’t send an icebreaker within a certain timeframe.

After you expressed your concerns about that as well as worrying that in some instances you were “coming across as quite rude”, we adjusted our messaging approach to better align with your preferences.

During the beginning stages of our service, there’s a learning curve as we familiarize ourselves with your criteria and the voice you wish to be represented with. Your feedback during this period is crucial, and I was happy to see that we were able to incorporate it and course-correct.

We take your feedback seriously and are committed to making continuous improvements. We hope things work out with the match we found and you don’t need us again, but please reach out if you have any questions or would like to resume service!

Avaliado com 4 de um total de 5 estrelas

Good Experience

I had a good experience overall with Vida Select. I experienced some hiccups with my first matchmaker, but Rosalia from Client Services was very helpful. She was patient, allowed me to voice all of my concerns, and very responsive. I was transferred to a different matchmaker Nordika who was great to work with. She is quick to respond/communicate and provided me with her advise/tips while still respecting my wishes even if that meant deviating from her suggestions. The visual brand team and writers crafted a profile that I am very happy with and were very quick to accommodate my edit requests. I paused my service to further explore some candidates that they found, but would work with Vida Select again.

1 de março de 2024
Avaliação não solicitada
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Resposta da VIDA Select

Hi Eric. Thank you so much for taking the time to leave this review for us. It was an absolute pleasure getting to know and working with you. We wish you the best of luck on this special journey! Take care and please stay in touch 🙂 Nordika

Avaliado com 2 de um total de 5 estrelas

It wasn't clear when I signed on with…

It wasn't clear when I signed on with the salesperson that a matchmaker was going to pretend to be me to potential dates on well known sites. I'm sure fine by most but this makes me uncomfortable. But by the time I put the pieces together, my money was handed over. I'm using them for profile building though since the people are so nice.

20 de março de 2024
Avaliação não solicitada
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Resposta da VIDA Select

Hi Evelyn - I’m Rosalia, the Client Success Manager here at VIDA. I’ve reached out to you both via email and text to discuss your concerns directly, but haven’t heard a reply yet.

It's important to us that every aspect of our service is clear from the very beginning, so I’m truly sorry to hear that you didn’t feel that was the case on your initial call with your Matchmaking Advisor!

As you can imagine, our advisors work from a set of carefully prepared talking points to ensure potential clients are provided with all the necessary information before making a decision to work with us. They are required to cover this comprehensive information on every call to guarantee transparency and understanding.

We understand that our standard service model might not be for everyone. I want to highlight that, beyond profile building, there are numerous ways we can tailor your experience to better suit your needs and preferences. Our team is dedicated to working with you to adjust our services in a way that you find valuable and feel comfortable with.

I look forward to the opportunity to speak with you whenever you're ready to connect.

Avaliado com 5 de um total de 5 estrelas

Great communication

Charlotte Stephens was great at communicating and filtering. Was patient as I preferred so I could manage my time and be productive instead of being stuck in the dating app game.

10 de março de 2024
Avaliação não solicitada
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Resposta da VIDA Select

Thank you, Mark! It was a pleasure working with you. Wishing you all the best on your journey ahead! -Charlotte

Avaliado com 5 de um total de 5 estrelas

Melissa and her team were great

Melissa and her team were great! They really took a lot of the stress and hassle out of online dating. And I appreciate that they also set me up for success if/when I no longer needed their services but wanted to continue dating apps on my own.

21 de fevereiro de 2024
Avaliação não solicitada
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Resposta da VIDA Select

Hi Lucky, thank you so much for your kind words! It's been a pleasure working with you and I'm so glad our help and input has given you more confidence to continue online dating on your own when you're ready! All the best, Melissa and your VIDA Team 💜

Avaliado com 5 de um total de 5 estrelas

VIDA delivered 100%.

Francesca and her team were great. Within a month I'd found someone that I really connected with.

6 de março de 2024
Avaliação não solicitada
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Resposta da VIDA Select

Billy,
Thank you so much for your kind words! I'm thrilled that you've met someone you're excited about. You were a pleasure to work with and I wish you all the best.

Thanks,
Francesca

Avaliado com 5 de um total de 5 estrelas

Hayley is Great!

Hayley is fantastic to work with! Though I haven't necessarily found the perfect match yet, I believe the process that Hayley & her team have are really helpful & insightful. Be open minded, try new things, & the right fit will come around, its all about the effort you put into it!

3 de março de 2024
Avaliação não solicitada
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Resposta da VIDA Select

Thank you so much for the kind words. You have been so open minded to the process and have put in so much effort. The matches keep coming in and I know the perfect one is just around the corner. The best is yet to come!! - Hayley

Avaliado com 5 de um total de 5 estrelas

Great service at Vida

Great service at Vida. My matchmaker Hayley is amazing. Very responsive and professional. Hayley guided me through the entire dating process, offered great tips and was always available to discuss things!

3 de março de 2024
Avaliação não solicitada
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Resposta da VIDA Select

Steven I can't thank you enough for the kind words. Embarking on this journey with you has been so fun. We are just picking up momentum and I am excited to see what the future holds. Wishing you all the best always. - Hayley

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