Video Profs Avaliações 

32
O TrustScore é 2.5 de um total de 5

2,4

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Detalhes da empresa

  1. Consultoria em negócios e TI

Escrito pela empresa

An all-rounder video content producing company, wowing customers since 2010. With a growing number of completed projects every hour, we work for business new and old to create real time value, including the Mirror, Curology, Spindrift, Inamorata, Coloko, Sputnik, Centrica, Cheniere, Gilead and Kering.


Informações de contato

2,4

Ruim

O TrustScore é 2.5 de um total de 5

32 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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2,4

Todas as avaliações

(32)

0 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Worst experience ever

This was the worst experience I've had working with any team. They didn't listen to any directions I gave. They even got my company's name wrong in the video! There was no quality control. I had to ask over and over and over and over to fix their edits. They would ignore my requests, send the video back without the requested edits. This happened 10x before I said I didn't want to work with them anymore. 10 times. Then I asked for a refund on the website build that they were going to do, but never started (b/c I didn't want them touching my site after the horrible exp with the video). They said they'd refund me, but never did. I would never work with them again and hope no one has to go through what I did. It was absolutely awful.

23 de junho de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

If I could give zero stars I would

If I could give zero stars I would, we have been waiting over a year now for our refund. Christy parker and her group have been waiting patiently for it. We would like to make our video. Enough is enough already. Please everyone don't waste your time and money on this company.

4 de abril de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Fraud company …

It's been over a year and they still have not paid us our money back they still our money and did not give us a product pleaseeeeeeeeeeeeeee report their company and do not trust them. Myself and my ministry trusted them and they a liar

3 de abril de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A+ Animation

I was very cautious on where to choose my business animation from. I found videoprofs and decided to give them a shot. I can say in full, I am very happy with my experience with them. The lady working on my project was very nice, helpful and informative. Keeping the communication going throughout was very easy. I can say I will definitely be back for future projects.

Highly recommended.

28 de janeiro de 2022
Avaliação não solicitada
logotipo da Video Profs

Resposta da Video Profs

Dear Ethedabman,

It was a pleasure doing business with you. A good review from our valued customers is always a pleasure and motivates us to continue providing excellent services. We’re pleased to know that you are satisfied with our services & we met all your expectations.

Regards
Team Video Profs.

Avaliado com 1 de um total de 5 estrelas

Another unhappy customer of the company…

Another unhappy customer of the company Video Profs 2D Animation company. I am very unsatisfied with the lack of response and truth and reliability that we as a ministry Nothing But The Truth have received even until today. We as a youth ministry have worked together for years singing as a choir under our wonderful pastor Christy Parker. The song "Just Praise Him" is near and dear to all of our hearts and we have been looking forward to this beautifully animated video to bring the message and story to life. Unfortunately we have waited for over 9 months to see this vision come to life yet our pastor in patience has suffered after having faith that it would come to fruition and after all of our contributions and her own significant monetary contribution has nothing to show for it. Please do not trust this company for their word is not true, even after being told that she will be refunded we have been told falsely that it has been sent. You as a company should be extremely disappointed in the poor customer service and lack of genuineness that you provide to your paying customers and stick to your word and repay our pastor what she deserves period.

16 de outubro de 2021
Avaliação não solicitada
logotipo da Video Profs

Resposta da Video Profs

Hello Chenelle,

We’re sorry to hear that you had a less than satisfactory experience with us. Could you please provide us with your Order ID so that we can look into the issue and take appropriate measures to resolve it immediately.

Regards,
Team Video Profs

Avaliado com 5 de um total de 5 estrelas

Amazing experience overall

12 de agosto de 2021
Avaliação não solicitada
logotipo da Video Profs

Resposta da Video Profs

Dear Aidan,

It was a pleasure doing business with you. A good review from our valued customers is always a pleasure and motivates us to continue providing excellent services. We’re pleased to know that you are satisfied with our services & we met all your expectations.

Regards
Team Video Profs.

Avaliado com 1 de um total de 5 estrelas

Nightmare Project

Similar to the latest 1 star, we also were treated unfairly. We ordered 6 videos, which we were told to be done within 10-12 weeks. This was in January. To this day, we only have 2 of the videos completed and trying to resolve the rest of this project is a nightmare. I even agreed to not dispute any charges because we hopped on a call and I was willing to work with them however they are still not delivering any work so I have lost all faith. Do not work with them, they have "lost" my responses to their eamils with directions so I have to tell them things multiple times, they also have emailed me from each others emails making me curious if they even are being truthful with who they are. The quality of work is much less than what is shown before you work with them. Dont make the mistake we made. The other 5 star reviews seem mostly, if not all, fake.

18 de maio de 2021
Avaliação não solicitada
logotipo da Video Profs

Resposta da Video Profs

Hello Zach P,

We’re sorry to hear that you had a less than satisfactory experience with us. Could you please provide us with your Order ID so that we can look into the issue and take appropriate measures to resolve it immediately.

Regards,
Team Video Profs

Avaliado com 1 de um total de 5 estrelas

Terrible Experience

First impression was great: nice website, appear to produce quality work, knowledgeable staff. Unfortunately, once we paid, radio silence from our project manager. We had to send constant requests for updates, milestones, etc, none of which were directly addressed. Things got even worse once the creative process began and we ultimately cancelled our order. It took three days for them to commit to a refund, and now two weeks later, we’re still waiting. Terrible experience and terrible company. It seems they’re only interested in closing the sale, not taking care of the customer. We now feel ignored and taken advantage of. Perhaps this review will get their attention.

12 de maio de 2021
Avaliação não solicitada
logotipo da Video Profs

Resposta da Video Profs

Hello Corbin,

We’re sorry to hear that you had a less than satisfactory experience with us. Could you please provide us with your Order ID so that we can look into the issue and take appropriate measures to resolve it immediately.

Regards,
Team Video Profs

Avaliado com 4 de um total de 5 estrelas

Great customer service

Great customer service! Designers are on point where it comes to your vision. Great work!! I will definitely use their services in the future.

7 de maio de 2021
Avaliação não solicitada
logotipo da Video Profs

Resposta da Video Profs

Dear Kelly,

Thank you for taking the time to share your positive experience with our business. We really appreciate your views of our work and would love to serve you next time.

Regards
Team Video Profs

Avaliado com 5 de um total de 5 estrelas

Our company video came out exactly how…

Our company video came out exactly how we wanted!

21 de abril de 2021
Avaliação não solicitada
logotipo da Video Profs

Resposta da Video Profs

Dear Rachel,

Thank you for taking the time to share your positive experience with our business. We really appreciate your views of our work and would love to serve you next time.

Regards
Team Video Profs

Avaliado com 5 de um total de 5 estrelas

I didn't spend alot of time researching…

I didn't spend alot of time researching online companies, I found Video Profs, quickly checked out their work and the price, chatted with Greg live, and I was SOLD. No selling was necessary, he listened to me and I felt he genuinely cared about my specific needs. Now my new project is under way!! I feel totally confident I made the right decision, and you will too.

7 de abril de 2021
Avaliação não solicitada
logotipo da Video Profs

Resposta da Video Profs

Dear Sandy,

Thank you for taking the time to share your positive experience with our business. We really appreciate your views of our work and would love to serve you next time.

Regards
Team Video Profs

Avaliado com 5 de um total de 5 estrelas

I would like to give Geroge Clapton A…

I would like to give Geroge Clapton A big thank you for working with me. I greatly appreciate the work you and your team put in making my website so nice. I can't thank you enough. I highly recommend checking them out thanks so much.

5 de março de 2021
Avaliação não solicitada

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