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Vignetim Avaliações 

46
•
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Die Bedienerführung sowie Optik der APP ist sehr gut. Die benötigte Form des Nummernschildes allerdings ist nicht eindeutig und hat mir Schwierigkeiten bereitet. Bei Deutschland steht, dass ein Bin... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

It works well and UI is very convenient! I put 4 from 5 because the payment for each vignette must be done separately. It would be good if it’s possible to add 2 or more vignette in the basket and pay... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Choosing and buying a vignette on Vignetim was super easy and uncomplicated. I did run into an issue with the Estonian system, but the support team helped me immediately. They were extremely friendly... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Really easy to use and complete. The app includes my whole route&destinations and makes my life much easier.

A empresa respondeu

Detalhes da empresa

  1. Serviço de Comércio Eletrônico
  2. também em
  3. Agência de Viagens
  4. Empresa de Software
  5. Serviço de transportes

Sobre Vignetim

Escrito pela empresa

Every country you drive through has its own toll rules, its own website, its own language, and a fine waiting if you get it wrong. Vignetim puts all of it in one app: e-vignettes, road tolls, HGS for Türkiye, travel eSIM and insurance across 13 countries, bought in minutes and tracked in one place.

What you can buy and manage

  • E-vignettes for Bulgaria, Czechia, Hungary, Slovakia, Slovenia, Romania, Moldova and Switzerland. Fully digital and linked to your plate, so there is no sticker to scrape off and no queue at the border.
  • Road tolls for the Netherlands, Ireland, Estonia and Iceland, where the country charges per road or section instead of selling a vignette.
  • HGS for foreign plates in Türkiye. We built the first mobile solution for non-Turkish plates: register your plate and top up your balance from your phone in any country, with no PTT branch visit, no Turkish bank account and no e-Devlet login.
  • Travel eSIM for mobile data across Europe, without roaming bills or hunting for a local SIM card.
  • Green Card and travel health insurance for trips that leave the EU insurance zone.

Why drivers keep coming back

  • Minutes, not paperwork. Choose your country and dates, pay, and your confirmation is in the app and in your inbox.
  • You can always see what you bought. Active purchases, validity dates and eSIM data use are visible in the app, so you are never guessing whether you are covered.
  • We warn you before it costs you. Reminders before a vignette expires, low-balance alerts on HGS, and a notification if something looks wrong with your plate details.
  • Real help at any hour. Live chat support 24/7. If you make a mistake in your order, tell us and we will fix it.
  • Clear prices. You see the full breakdown before you pay, you only pay for the services you choose, and there is no subscription.
  • Built for fleets too. Manage multiple vehicles, their vignettes and their documents from a single account.

Who we are

Vignetim is a mobility company based in the Netherlands. More than 750,000 drivers have used the app, and it is rated 4.7 on the App Store and 4.8 on Google Play. The app and our support are available in nearly 30 languages, because road rules are hard enough without a language barrier.

We started with e-vignettes and kept adding the parts of a journey that used to mean separate accounts: tolls, mobile data, insurance, and free country-by-country guides to speed limits, toll systems and border rules on our blog.

If something about your order is not right, reach us at contact@vignetim.com or through live chat in the app. We would much rather fix it now than have you find out at a toll gate.


Informações de contato

Cross Borders Without Waiting

Get everything you need for a seamless journey across borders.

4,3

Excelente

O TrustScore é 4.5 de um total de 5

46 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 80% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(46)

46 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Really easy to use and complete

Really easy to use and complete. The app includes my whole route&destinations and makes my life much easier.

28 de agosto de 2026
logotipo da Vignetim

Resposta da Vignetim

Dear Aliye,

Thank you so much for the five stars and your lovely feedback! We're delighted to hear that the app covers your whole route and destinations, and that it makes planning easier for you. Having everything in one place is exactly what we set out to achieve.

Thank you for choosing Vignetim, and we wish you many smooth journeys ahead!

Kind regards,
The Vignetim Team

Avaliado com 5 de um total de 5 estrelas

Is very easy

27 de agosto de 2026
logotipo da Vignetim

Resposta da Vignetim

Dear Ziya,

Thank you for the five stars! Keeping things easy is our top priority, so it's great to hear that it worked out that way for you.

Thank you for choosing Vignetim, and safe travels!

Kind regards,
The Vignetim Team

Avaliado com 5 de um total de 5 estrelas

Het is veilig en snel geregeld

Het is veilig en snel geregeld. Dank jullie wel

27 de agosto de 2026
logotipo da Vignetim

Resposta da Vignetim

Goedendag Ayaz,

Hartelijk dank voor de vijf sterren! Fijn om te horen dat alles veilig en snel geregeld was. Precies zoals het hoort te zijn.

Bedankt voor uw vertrouwen in Vignetim en een goede reis gewenst!

Met vriendelijke groet,
Het Vignetim Team

Avaliado com 1 de um total de 5 estrelas

Nice way to make easy money

Nice way to make easy money
I need just for transit they imposed to buy for 7 days

26 de agosto de 2026
logotipo da Vignetim

Resposta da Vignetim

Dear Railean,

Thank you for sharing your feedback, and we're sorry to hear that the duration of the vignette did not match your travel needs.

We would like to clarify one important point. The available validity periods and their prices are set by the official road authorities of each country, not by Vignetim. When the shortest option offered is 7 days, this is the minimum duration that the country itself makes available, and unfortunately no shorter alternative exists for us to offer. We simply pass on what the official system provides.

We completely understand that paying for 7 days when you only need a single transit feels frustrating, and we genuinely wish shorter options were available for travellers in your situation.

If you have any questions about your order or would like us to look into it, please reach out to us at contact@vignetim.com or through the live chat on vignetim.com. We would be glad to help.

Kind regards,
The Vignetim Team

Avaliado com 5 de um total de 5 estrelas

Harika

Kullanımı kolay

26 de agosto de 2026
logotipo da Vignetim

Resposta da Vignetim

Merhaba,

Beş yıldız ve güzel yorumunuz için çok teşekkür ederiz! Kullanımı kolay bulmanıza sevindik, zaten hedefimiz her şeyi olabildiğince basit tutmak.

Vignetim'i tercih ettiğiniz için teşekkürler, iyi yolculuklar dileriz!

Saygılarımızla,
Vignetim Ekibi

Avaliado com 4 de um total de 5 estrelas

Handling

Die Bedienerführung sowie Optik der APP ist sehr gut.

Die benötigte Form des Nummernschildes allerdings ist nicht eindeutig und hat mir Schwierigkeiten bereitet. Bei Deutschland steht, dass ein Bindestrich notwendig ist. Ein Leerzeichen funktioniert aber auch. Dies gilt ebenso für die Trennung zwischen den folgenden Buchstaben und Zahlen. Es ist möglich ein Leerzeichen, einen Bindestrich oder nicht zu nutzen. Doch was ist für die Kameraerkennung wichtig? Ich hoffe, das Eingegebene wird richtig erkannt.

26 de agosto de 2026
logotipo da Vignetim

Resposta da Vignetim

Guten Tag,

vielen Dank für die vier Sterne und Ihr ausführliches Feedback! Es freut uns sehr, dass Ihnen die Bedienerführung und die Optik unserer App gefallen haben.

Ihre Anmerkung zum Format des Nummernschildes verstehen wir gut. Um ganz sicherzugehen, empfehlen wir Ihnen, sich immer an das Format zu halten, das in der App und auf unserer Website angegeben ist. Diese Vorgaben sind auf die jeweiligen Anforderungen des Landes abgestimmt, sodass Ihre Eingabe korrekt erfasst und erkannt wird.

Falls Sie sich bei einer Eingabe einmal unsicher sind oder Ihre Angaben überprüfen lassen möchten, helfen wir Ihnen jederzeit gerne weiter. Sie erreichen uns unter contact@vignetim.com oder über den Live-Chat auf vignetim.com.

Vielen Dank für Ihr Vertrauen in Vignetim und gute Fahrt!

Mit freundlichen Grüßen,
Ihr Vignetim Team

Avaliado com 4 de um total de 5 estrelas

Easy vignette purchase with excellent support

Choosing and buying a vignette on Vignetim was super easy and uncomplicated. I did run into an issue with the Estonian system, but the support team helped me immediately. They were extremely friendly, competent, and fast, and they solved the problem without any hassle.
I would recommend Vignetim to anyone looking to buy this kind of vignette. I’m fully satisfied and will definitely use the service again.

23 de agosto de 2026
Avaliação não solicitada
logotipo da Vignetim

Resposta da Vignetim

Dear Laura,

Thank you so much for the four stars and for taking the time to write such a detailed review! We're delighted that choosing and purchasing your vignette was quick and uncomplicated.

We're especially glad to hear that our support team was able to step in and resolve the issue with the Estonian system right away. Occasional hiccups with external systems can happen, and being there to sort them out quickly is exactly what our team is here for. We'll be sure to pass your kind words along to them.

Your recommendation means a great deal to us, and we look forward to welcoming you back for your next trip. Safe travels!

Kind regards,
The Vignetim Team

Avaliado com 1 de um total de 5 estrelas
logotipo da Vignetim

Resposta da Vignetim

Guten Tag,

vielen Dank für Ihre Rückmeldung. Es tut uns leid, dass das Thema automatisches Aufladen bei Ihnen für Unklarheit gesorgt hat, und wir möchten das gerne erläutern.

In der Türkei funktioniert das HGS-System so, dass das Guthaben automatisch aufgeladen wird, sobald es sich dem Ende nähert. Das ist keine Vorgabe von Vignetim, sondern die Funktionsweise des türkischen Mautsystems selbst. Alle Details dazu werden bereits bei der Registrierung ausführlich aufgeführt, damit Sie von Anfang an wissen, wie es abläuft.

Sollte es bei Ihnen dennoch zu einem Problem gekommen sein oder etwas nicht wie erwartet funktioniert haben, helfen wir Ihnen selbstverständlich gerne weiter. Schreiben Sie uns einfach an contact@vignetim.com oder nutzen Sie den Live-Chat auf vignetim.com. Unser Team schaut sich Ihren Fall persönlich an.

Mit freundlichen Grüßen,
Ihr Vignetim Team

Avaliado com 1 de um total de 5 estrelas

It doesn’t work in Turkey I pass Turkey…

It doesn’t work in Turkey I pass Turkey from Edirne to Sarp. I paid at the end of the trip all my road payments.

30 de julho de 2026
logotipo da Vignetim

Resposta da Vignetim

Dear Amiran,

Thank you for taking the time to share your feedback, and we're truly sorry to hear about the trouble you experienced on your journey through Turkey from Edirne to Sarp. We completely understand how frustrating it must have been to end up paying your road tolls at the end of the trip when you expected everything to be taken care of in advance.

This is certainly not the experience we want for our customers, and we'd like to look into exactly what went wrong with your order. Please contact us at contact@vignetim.com with your order details, and our team will investigate the issue and do our best to find a solution for you as quickly as possible.

Once again, we sincerely apologize for the inconvenience, and we hope to hear from you soon so we can make this right.

Kind regards,
The Vignetim Team

Avaliado com 5 de um total de 5 estrelas

Γρήγορα

Γρήγορα και κατανοητά

30 de julho de 2026
logotipo da Vignetim

Resposta da Vignetim

Αγαπητέ Odysseas,

Σας ευχαριστούμε θερμά για τα πέντε αστέρια και τα καλά σας λόγια! Χαιρόμαστε πολύ που βρήκατε τη διαδικασία γρήγορη και κατανοητή. Αυτός είναι ακριβώς ο στόχος μας, να κάνουμε την αγορά σας όσο πιο απλή και ξεκάθαρη γίνεται.

Σας ευχόμαστε καλά και ασφαλή ταξίδια!

Με εκτίμηση,
Η ομάδα του Vignetim

Avaliado com 5 de um total de 5 estrelas

very useful

Everything is very simple, hopefully there won't be any problems at the ticket offices either.

29 de julho de 2026
logotipo da Vignetim

Resposta da Vignetim

Dear customer,

Thank you so much for the five stars and for your kind feedback! We're delighted to hear that you found everything simple and easy to use. Keeping the process straightforward is exactly what we aim for.

As for your note about the ticket offices, please rest assured that once your vignette is registered, everything should go smoothly on the road. If you ever run into any questions or need assistance during your trip, our team is always happy to help. You can reach us anytime at contact@vignetim.com or through the live chat on vignetim.com.

We wish you a safe and pleasant journey!

Kind regards,
The Vignetim Team

Avaliado com 4 de um total de 5 estrelas

Qiuck and easy

Download install and use ir easily

30 de julho de 2026
logotipo da Vignetim

Resposta da Vignetim

Dear customer,

Thank you very much for the four stars and for your feedback! We're happy to hear that you found the whole process quick and easy from start to finish. Making everything simple to use is exactly what we strive for.

If there's anything we could do to turn your experience into a full five stars next time, we'd love to hear your thoughts. You're always welcome to reach us at contact@vignetim.com or via the live chat on vignetim.com.

We wish you safe and pleasant travels!

Kind regards,
The Vignetim Team

Avaliado com 5 de um total de 5 estrelas

Very good experience

Very good experience, thank you Vignetim.

30 de julho de 2026
logotipo da Vignetim

Resposta da Vignetim

Dear Slavisa,

Thank you so much for the five stars and for your kind words! It truly means a lot to us to know you had a very good experience with Vignetim. Reviews like yours are the best motivation for our team to keep doing our best every day.

We wish you many safe and pleasant journeys ahead!

Kind regards,
The Vignetim Team

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