From start to finish we had great service & assistance from the team at Villa Finder. We were delighted with our stay at Villa Nikaia. There were 7 of us who enjoyed the stunning living spaces & of co... Ver mais
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Great hospitality, Staff and a beautiful, spacious villa reflecting balinese culture. We ahve stayed at this villa for about 3 nights. The firangipani plants and the grernary around makes the villa... Ver mais
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We found our amazing villa in Bali via Villa Finder. Throughout the booking process, Villa Finder were prompt in communicating, very helpful in providing information that we sought and arranged for th... Ver mais
A empresa respondeu
Fantastic stay with 4 girlfriends in this luxurious villa Position was good easy to get taxi or walk to wherever we needed. Villa was beautifully kept both inside and out we really loved lounging... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Villa Finder offers the best selection of private villas for rent in Asia, Europe, and the Caribbean. We perform quality assessment for each villa in our portfolio. We are available 7 days/week to answer all your questions in 7 languages. We guarantee the best price available (no booking fee or hidden charges). We hold a travel agent license. We plant a tree for every villa reservation made with us!
Informações de contato
31 Boon Tat Street, 069625, Singapore, Cingapura
- contact@villa-finder.com
- villa-finder.com
4,8
Excelente
370 avaliações
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Villa Amman Seminyak
Fantastic stay with 4 girlfriends in this luxurious villa
Position was good easy to get taxi or walk to wherever we needed.
Villa was beautifully kept both inside and out we really loved lounging around the pool.
The staff prepared a sumptuous breakfast that was served to us every morning and the rooms were cleaned without being invasive.
Komang( not sure if spelt correctly) and Mattie were the two boys who looked after us and went above and beyond to make sure everything was perfect for our holiday. Well done.
Would definitely stay again
1 de abril de 2025
Avaliação não solicitada
Resposta da Villa Finder
Thank you so much for your lovely review, Chris! It sounds like you and your friends had a fantastic time, and we’re so glad the villa, location, and service all came together to make your holiday special.
We’ll be sure to pass your kind words on to Komang and team — they’ll be so happy to hear they made a lasting impression. From poolside lounging to those delicious breakfasts, it sounds like some wonderful memories were made.
We’d absolutely love to welcome you back for another stay anytime!
Regards,
Viesztra
Really great communication efforts from…
Really great communication efforts from villa finder team, specially Viesztra who was In constant contact with us throughout the journey. This made us feel safe, stress free and looked after.
12 de abril de 2025
Avaliação não solicitada
Resposta da Villa Finder
Thank you so much for your kind message! It truly means a lot to me. I’m so happy to hear that you felt supported and at ease throughout your journey — that’s exactly what I hoped to provide.
It was a pleasure staying in touch and making sure everything went smoothly for you. I’m always here if you need help planning your next trip!
Regards,
Viesztra
Very helpful booking advice
Very helpful booking advice; discussing villas and arranging side trips.
Excellent service
27 de março de 2025
Avaliação não solicitada
Resposta da Villa Finder
Thank you so much for your kind words, Alan!
We’re really glad we could support your trip planning and help arrange the details. It was a pleasure assisting you throughout — especially with your side trips and trekking adventures. We hope you had a fantastic time out in nature and made some great memories along the way.
Looking forward to helping with your next journey whenever you're ready!
Regards,
Stella
We had an amazing stay at Villa Wolfe…
We had an amazing stay at Villa Wolfe for 4 nights. The villa really is picture perfect, everything looks like a post card and the villa is even bigger than it appears in photos. The staff are incredible - extremely helpful and kind, they went above and beyond to assist with anything we needed. The villa was pristine and maintained daily. The cooked breakfast was delicious and generous. The location is very good, easy 15 min walk to Seminyak Square and the beach. Good cafes and restaurants within easy walking distance. Very easy to get around by taxi or bike. Kilo Kitchen was delicious to eat in and for take away food. We loved every minute of our stay at Villa Wolfe and never wanted to leave!!
4 de abril de 2025
Avaliação não solicitada
Resposta da Villa Finder
Thank you so much for sharing such a thoughtful review, Alicia. We're absolutely delighted to hear that your time at Villa Wolfe was so memorable. It’s wonderful to know the team on the ground made you feel so well looked after — they truly love what they do, and your kind words will mean a lot to them.
It sounds like you found the perfect balance of comfort, great food, and a convenient location — and we couldn’t be happier that Villa Wolfe was part of that experience.
We’d love to help with your next escape whenever the time is right. You’ll always be welcome back!
Regards,
Rakha
Le site met à disposition des villas…
Le site met à disposition des villas qui ne sont plus disponibles, ce qui ne les empêchent pas d'encaisser. Cela fait plus d'une semaine que j'attends mon remboursement, c'est inadmissible.
25 de março de 2025
Avaliação não solicitada
Resposta da Villa Finder
Bonjour,
Nous vous prions de bien vouloir accepter nos plus sincères excuses pour cette situation. Nous comprenons parfaitement votre frustration, et nous regrettons sincèrement que vous ayez rencontré ce problème.
Le calendrier de la villa est géré directement par le propriétaire, et malheureusement, il n'a pas été correctement mis à jour, ce qui a entraîné la non-disponibilité de la villa pour les dates que vous avez réservées. Dès que nous avons pris connaissance de cette erreur, nous avons immédiatement initié le remboursement. Cependant, puisque le paiement a été effectué par carte de crédit, le remboursement est soumis aux délais de traitement de la banque, et nous comprenons que cela puisse être contraignant. Nous vous assurons que cela échappe à notre contrôle, mais nous suivons de près la situation.
Nous vous remercions de votre patience et comprenons parfaitement que cette attente puisse être désagréable. Nous faisons tout notre possible pour éviter que cela ne se reproduise à l'avenir.
Encore une fois, nous nous excusons pour la gêne occasionnée et espérons pouvoir vous aider à organiser un futur séjour dans de meilleures conditions.
Cordiallement,
Edric
Extremely helpful!
Villa Finder helped to make our holiday so much easier with less stress. They firstly helped us to find the right accomodation for us in the areas we wanted and then proceeded to organise pretty much everything we wanted to see and do, even preparing surprise birthday decorations and a cake. They also kept in contact through whatsapp throughout our stay to confirm pick up times and activities, which was really helpful. I will most definitely use them again.
21 de março de 2025
Avaliação não solicitada
Resposta da Villa Finder
It is nice to see again here, Nicole!
Thank you so much for your kind review! We’re so happy we could help make your holiday easier and more enjoyable, especially with the birthday celebrations — it was a pleasure to be part of that special moment! We hope the decorations and cake helped make the day even more memorable.
It’s also great to hear that our team was able to support you throughout your stay with everything from pool toys for the kids to coordinating activities. Your feedback means a lot to us, and we’re grateful for the opportunity to assist you.
We would love to help plan your next trip and are excited to welcome you back anytime!
Regards,
Grace
Amazing Villa
What an amazing place to stay at. Was easy from the start. Great booking process and fantastic communication.
The villa was absolutely beautiful and clean. Eddy and Katut were amazing cooks making our breakfast every morning and breakfast was really amazing a great variety for each day. It was also my birthday while I was there and they had no issues when my husband asked if they could get us a cake. Thank you Eddy and Katut. Also having security at night makes it even more relaxing not having to worry whilst you are asleep. A wonderful place that I would definitely visit again.
30 de março de 2025
Avaliação não solicitada
Resposta da Villa Finder
Hi Tessie, first of all, I would like to wish you a happiest birthday again! I hope the coming years will be filled with blessings!!
We’re thrilled to hear you had such a great experience at the villa, and that everything from booking to your stay was seamless.
Eddy and Katut will be so happy to hear how much you appreciated their cooking and the special birthday celebration! We’re glad they could add that extra touch to your stay. It’s also great to hear that the villa's security helped make your stay more relaxed and peaceful.
We’d love to welcome you back anytime — it sounds like you made some lovely memories, and we can’t wait for the chance to host you again!
Regards,
Grace
Villa Finder Experience
Such a great experience using this service. First time using Villa Finder and I have loved every step. So easy to use and the team answered any and all questions I had. My Villa Concierge, Grace, has been nothing short of amazing. She’s been so helpful and communicative throughout our trip. Would definitely recommend using Villa Finder on your next trip!
24 de março de 2025
Avaliação não solicitada
Resposta da Villa Finder
Hi Morgan, this is Grace. Thank you so much for your kind words, I really appreciate it :)
Also, I would like to wish your friend a happiest birthday again. I really hope your friend will have a wonderful year filled with joy and celebration :)
I hope I can see you again in the future.
Regards,
Grace
Booking with Villa Finder was seamless!
Booking with Villa Finder was an effortless experience. Emily and Edric were incredibly helpful, assisting us with everything from securing our villa in Niseko to pre-booking ski equipment and arranging airport transfers. Their support was truly appreciated! We absolutely loved our stay at Niseko Kyo and can’t wait to return.
10 de março de 2025
Avaliação não solicitada
Resposta da Villa Finder
Hi Georgia, it is so nice to find you here again! To hear such such feedback from you really brings us joy.
Sometimes, planning a holiday can be quite a hassle; and we understand that! That's why we try our best to be as helpful as possible so our guests can just relax. We are glad that this intention is well received on your end :)
We really hope we can host you again next year in Niseko. Have a nice day!
Regards,
Emily and Edric
Feel like home in paradise
Incredible experience in Villa Pantai Candidasa. The villa is perfect in terms of equipments, conditions and maintenance and the local concierge there is incredible- make you feel like at home. Will definetively come back.
10 de março de 2025
Avaliação não solicitada
Resposta da Villa Finder
Hi Sergi, Thank you for the review!
I am happy to hear that the villa and the service provided is up to your standard. We always try our best to go above and beyond to make our guest's holiday enjoyable; and I am glad you felt this way during your holiday.
I hope we can assist you again :)
Regards,
Rakha
Villa Finder were wonderful to deal…
Villa Finder were wonderful to deal with!
4 de março de 2025
Avaliação não solicitada
Resposta da Villa Finder
Thank you for the kind words, Skye!
It has been our pleasure to be able to assist you as well :)
Please let me know if are planning another holiday!
Regards,
Stella.
Exceptional Service
Exceptional, personalised service at all times. Would definitely use Villa Finder again. Highly recommended.
26 de fevereiro de 2025
Avaliação não solicitada
Resposta da Villa Finder
Thank you for the kind words, Carolyn. I am glad that we managed to deliver an exceptional service during your stay!
Let us know if you are planning another holiday :)
Regards,
Sofi
Good service and beautiful villa
First time using villa finder and everything went smoothly. When we couldn’t find our drive Mr arriving at the airport, I called them and they tried and resolve the issue. We event found the driver. Car was not as big as we thought, so a bit squishy on the drive. But the concierge was very responsive and we received a discount.
The villa and the staff were amazing! We had a wonderful stay and the concierge was checking in occasionally seeing if everything was going well.
22 de fevereiro de 2025
Avaliação não solicitada
Resposta da Villa Finder
Hi Andrea, Thank you so much for your feedback! I’m really sorry about the initial hiccup with the driver and the car size—not the ideal start, and I truly appreciate your patience. I’m glad were able to assist you quickly and that everything else went smoothly.
At the same time, It’s wonderful to hear you enjoyed the villa, the staff, and the overall experience! We’re grateful for the opportunity to have hosted you and would love to welcome you back in the future :)
REgards,
Viesztra
Très belle villa agréable à vivre
Très belle villa agréable à vivre, piscine magnifique, coucher de soleils qui se reflètent dans la mer et la piscine, quelques moustiques au coucher du soleil ou à l'aube mais pas de moustiques tigres. Très propre on pourrait manger par terre, mobilier en bon état et fonctionnel. Les matelas sont incroyables on dort trop bien dans ces lits. 2-3 trucs qui marchaient pas bien (clim bruyante, eau pas assez chaude, wi fi) à chaque fois c’était réglé, réparé le lendemain avant midi. L’intendant de la villa vous aide pour tout ce dont vous pourriez avoir besoin! Un grand merci à notre baby sitter qui a été juste géniale avec nos enfants, elle leur ramène des jeux, ballons coloriages etc… ils pleuraient à l’idée de ne plus la voir en partant. La sécurité est présente et active.
20 de fevereiro de 2025
Avaliação não solicitada
Great customer service
Emily was amazing, she was extremely helpful and was always quick at responding. Helped us book everything so our holiday was perfect.
18 de fevereiro de 2025
Avaliação não solicitada
Resposta da Villa Finder
Thank you so much for your kind words, Lucy! It was my absolute pleasure to help plan your holiday in Niseko, and I’m so glad everything turned out perfectly! Hope to assist you again in the future!
Regards,
Emily
Cosy and quiet stay at Villa Loft Volcano in Ubud
Stayed a few days in Villa Loft Volcano, ideally located in a quiet place near the road, among the rice fields. The staff was extremely helpful, the Villa perfectly equipped and beautifully decorated. It's location is quiet but also near all the interesting POIs of Ubud.
25 de janeiro de 2025
Avaliação não solicitada
Resposta da Villa Finder
Thank you so much for the review, Corentin. I am glad that everything went smooth and you thoroughly enjoy your stay there :)
It is really our pleasure to be able to host you as well. I hope you got to enjoy your hiking trip as well. Do hit us up if you are planning another holiday!
Regards,
Sofi
excellent
Quite responsive and happy to help. We used them to book our japan/hokkaido trip. At first they seem a bit dodgy (i dealt with pple in bali, paying to some danish account and only email/whatsapp). But guess thats the modernnworld. Worked quite well.
13 de janeiro de 2025
Avaliação não solicitada
Resposta da Villa Finder
Thank you so much Chris for your kind review :)
I really understand how uncomfortable it is to deal with someone that you don't know personally. I am really happy that it turns out really well, and you get to enjoy your long-awaited holiday in Japan! We do have properties all over the world, and I will be happy to assist you in planning your holiday again!
Stay in touch!
Regards,
Edric
Booked multiple times with Villa Finder, will continue using them
I’ve booked with Villa Finder multiple times and appreciate how responsive and helpful the concierge is. The concierge have helped to organise transport and tours, and I had no problems.
Whenever there are problems without the villa our first point of contact is the villa staff. When they can’t resolve it, VF will step in to mediate, which I appreciate.
26 de janeiro de 2025
Avaliação não solicitada
Resposta da Villa Finder
Thank you so much for your continued trust in Villa Finder! We’re delighted to hear that our team has been responsive and helpful in planning your holiday! It’s always our goal to make your stay as smooth and enjoyable as possible.
We also appreciate your feedback about our mediation process with villa staff. Ensuring that any issues are resolved efficiently is a priority for us, and we’re glad to know you found our support valuable.
We look forward to assisting you with your future stays and making each experience just as seamless! If there’s anything we can do to enhance your next trip, don’t hesitate to let us know.
Regards,
Edric
For effort and communication- 6 stars…
For effort and communication- 6 stars out of 5! Amazing. Villa Finder staff are responsive and helpful, and our two villa managers were amazing.
But the actual experience wasn't entirely value for money. Villa is a bit tired versus the price, and given the rain, hard to keep everything clean. Things like no dishwasher in the kitchen meant handwashing which is a fast path to people getting sick!
2 de janeiro de 2025
Avaliação não solicitada
Resposta da Villa Finder
Thank you so much for your feedback, James.
First of all, I am glad that you find our service has been great! However, I am really sorry that you felt the staying experience is less-than-ideal.
Bali has been experiencing an extreme weather for the past month, and I apologized that this tampered your holiday vibe. Villas in Bali, or household in Indonesia in general do not own dishwasher; washing dishes is done manually. But I understand your concern well, and we will sound this for immediate improvements.
Once again, thank you for booking through us and giving your honest review :)
Regards,
Grace
Villa Finder experience
I’d never used Villa Finder before so I was a little weary however our experience with Villa finder was extremely positive. There is a 24hour phone number to contact them if you should need to and the staff were super lovely, and reliable. Response time to questions was super fast and the price we paid for the service we received was awesome!
13 de janeiro de 2025
Avaliação não solicitada
Resposta da Villa Finder
thank you so much for sharing your experience, Jaime.
I understand how daunting it is to book through someone you have never used before. However, I am glad you ended up with great experience in the end. It has been our goal to project seamless experience to all of our guests :)
Do let us know if you are planning another holiday getaway!
Regards,
Sheila
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