Village Wax Melts Avaliações 

14.270
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I am totally converted!! I can't rave enough about VWM. All the scents I have tried are gorgeous and talk about long lasting!!!! Candles are fabulous and Reed diffusers are just amazing, and long last... Ver mais

Avaliado com 5 de um total de 5 estrelas

Was well packaged smell is lovely so pleased I ordered monthly box I have never tried sponges before but I’m converted love them smell on skin is lovely can’t wait till I get next box

Avaliado com 5 de um total de 5 estrelas

I absolutely adore the gel melts which my sister recommended to me. They smell amazing and last for hours. I was very kindly offered a discount which was credited back to me (very impressive). I would... Ver mais

Avaliado com 5 de um total de 5 estrelas

One of my deliveries was taking ages andbi wrote to wax village about it. I git a prompt response andnthey made sure to send out another order pronto. Over all i am happy with the items too. Excellent... Ver mais

Detalhes da empresa

  1. Loja de Velas
  2. também em
  3. Fornecedor de Fragrâncias e Aromas
  4. Loja de artigos domésticos
  5. Loja de decoração de design de interiores
  6. Loja de Souvenirs

Escrito pela empresa

We're Village Wax Melts, a small family business based in Manchester, owned by husband & wife Abi & Karl. We started making wax melts back in 2017 as we struggled to find any wax melts we were happy with. We found that most lost all their scent after the first burn, meaning it was becoming very expensive to keep our home smelling fragrant! We are both naturally curious and after some research we began making our own wax melts. Following months of trial and error we were happy with the finished product. Village Wax Melts has gone from strength to strength over the last 4 years. Loved by over 30,000 customers including Stacey Solomon, Village Wax Melts is quickly becoming one of the leading wax melt brands in the UK. At Village Wax Melts our goal is to create high-quality scented products without the luxury price tag. Our wax melts are hand made using a soy wax blend and high-quality fragrance oil to provide to strong & long-lasting scent you have been searching for! Although our strong & long-lasting wax melts are what we're known best for, we have several collections of highly scented products. Squeezy wax melts, exfoliating soap sponges, bath bombs, wood wick candles, room sprays, gift sets & more, there's something for everyone at Village Wax Melts. We promise you won't find better scents anywhere online, we truly believe we make the best wax melts in the UK. Find out what all the fuss is about and order yours today! www.villagewaxmelts.com/


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

14 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 45% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(14.270)

1.751 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

I bought three of these sponges and…

I bought three of these sponges and they didn't work for two members of my family . My daughter got over a hundred bites and ended up in hospital and my husband got badly bitten also, so they don't work for everyone it's a chance you take when buying them

10 de setembro de 2026
Avaliação não solicitada
logotipo da Village Wax Melts

Resposta da Village Wax Melts

Hi Judy,

We’re really sorry to hear that your daughter and husband were so badly bitten, and we hope your daughter is doing okay.

Citronella is widely used for its mosquito-repelling properties and there is scientific evidence supporting its ability to help repel mosquitoes. However, as with any repellent product, effectiveness can vary depending on the individual, environment and circumstances, and unfortunately no product can guarantee that someone won’t be bitten.

Thousands of our customers use our Citronella Soap Sponges year after year and are really happy with them, and we currently have over 600 reviews on this product, all rated 5 stars, so we know they work really well for many of our customers.

That said, we completely appreciate that they may not be effective for everyone, and we’re genuinely sorry that this was your experience.

Thank you for taking the time to share your feedback with us 💗

Best wishes,
VWM x

Avaliado com 5 de um total de 5 estrelas

Game changing sponges!

Your citronella sponges are a game changer! First holiday EVER with no bites…
Also have the room diffuser & spray, which are also very good.
However, being able to go out in skirts/short sleeves in an evening with confidence is a revelation!
I’ve tried every product available over the years - including bracelets, garlic capsules, other sprays…
Only negative is that it’s a shame there isn’t a one week or 2 week option, as it seems wasteful to throw a partially used sponge away but I am already a returning customer for my September holiday.

23 de junho de 2026
Avaliado com 1 de um total de 5 estrelas

Not received and vwm don’t reply to…

Not received and vwm don’t reply to emails. Never ever order again, twice they done this to me
After this reply, I would have expected a reply to my emails.
So when this company says they don’t ignore, yes they do!
Customer service is very poor, take your money but you don’t get the goods…..scammers

1 de setembro de 2026
logotipo da Village Wax Melts

Resposta da Village Wax Melts

Hi,

We’ve checked this for you and it looks like your emails had unfortunately been going into our junk folder, which is why they hadn’t been picked up.

We’ve now made our customer service team aware and they’ll get back to you as soon as possible.

We would never intentionally ignore any emails, and we’re really sorry this happened.

Thank you so much for your patience and for your continued support- we really do appreciate it! 💗

Kind regards,
Village Wax Melts x

Avaliado com 5 de um total de 5 estrelas

Autumn has Arrived 🍂

Autumn fragrances have arrived! Love the seasonal wax melts. Just in time for the darker nights. My favourites are vintage bookstore and warm gingerbread. Love having different fragrance in each room. Already looking forward to the christmas/winter selection.

28 de agosto de 2026

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