vilno.co Avaliações 

136
O TrustScore é 3.5 de um total de 5

3,5

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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

The design immediately stood out to me—it has a clean, modern look that fits nicely into my workspace without feeling bulky. The frame feels sturdy, and the materials give it a premium impression. The... Ver mais

Avaliado com 5 de um total de 5 estrelas

As a co-founder of Vilno, I want to assure you that here we're trying to maximize our client's happiness by improving sitting posture, better spine health & productivity through the power of... Ver mais

Avaliado com 1 de um total de 5 estrelas

Ordered a footrester 2.0 via their kickstarter. Never received a shipping confirmation and all attempts to contact via email have been ignored. On their kickstarter they encourage folks to email them... Ver mais

Avaliado com 5 de um total de 5 estrelas

The Vilno kneeling chair provides excellent support for my hips while promoting good posture. I also love the rocking motion, which helps me stay alert and focused. As someone who spends a lot of time... Ver mais

Detalhes da empresa

  1. Loja de móveis para escritório

Escrito pela empresa

vilno.co is a family-run company dedicated to improving sitting posture, better spine health & productivity through the power of active sitting on the rocking kneeling chairs! Our brand of gorgeous ergonomic kneeling chairs was created in 2020. We sit all day. That's why we care about the back feeling! Since 2020 we received a lot of stories that this ergonomic home&office kneeling chair is life-changing!


Informações de contato

3,5

Bom

O TrustScore é 3.5 de um total de 5

136 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,5

Todas as avaliações

(136)

9 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Is this company’s product even real?

I backed the Nobel 2.0 on Kickstarter in April —two chairs — with great excitement to receive these in June. After months of extending the delivery timeframe due to “quality issues” and “wanting to ensure the best product” it is now December…and I am still waiting. The company stated in mid-November that the chairs would be out for delivery in the US within 10-14 days. Then, 13 days later, the company provided another update stating the chairs would be delivered in the US within 10-15 days this time. So basically they keep extending the timeframe more and more, all the while encouraging backers to look into a new product they support on Kickstarter. *snort* Not likely! I’ve sent three emails to the company, I’ve gotten ONE response, and the response did not even answer my question, it just made a vague reference to an even MORE extended wait for delivery into January. Buyer beware, this company does not have it together at all. I’m just hoping at this point that I receive this product eventually…

9 de dezembro de 2024
Avaliação não solicitada
logotipo da vilno.co

Resposta da vilno.co

Dear Heather,

Thank you for sharing your concerns, and we sincerely apologize for the frustration caused by the delays. During our updates, we did communicate that there were some unexpected delays due to quality improvements and supply chain challenges. However, we’re happy to confirm that all USA orders have now been delivered, and we truly hope you’ve received your chairs by now.

If you haven’t received them, it’s possible there might be an issue with your delivery address. Please contact us as soon as possible at kickstarter@vilno.co, and we will prioritize resolving this for you right away.

Once you’ve had the chance to use the NOBEL 2.0 chairs, we hope they meet your expectations and deliver the comfort and quality we’ve worked so hard to ensure. If you’re happy with the product, we’d be incredibly grateful if you could consider updating your review to reflect your experience with the chairs.

Thank you again for your patience and understanding, and please don’t hesitate to reach out if you need further assistance.

Warm regards,
Nazar & Danylo
The VILNO Team 🌟

Avaliado com 5 de um total de 5 estrelas

It took a minute to adjust my muscle…

It took a minute to adjust my muscle memory to this new way of sitting. But I love the way my body feels now. 8 hours is a long time to sit in any chair. I do need to change positions and stay conscious about not slumping forward. Overall, my posture has improved greatly.

20 de novembro de 2024
Avaliação não solicitada
logotipo da vilno.co

Resposta da vilno.co

Dear Michael,

Thank you so much for sharing your experience! We’re thrilled to hear that you’re enjoying the NOBEL 2.0 and that it’s made a positive impact on your posture and overall comfort. Adjusting to a new sitting style can take a little time, but it’s great to know that your body is feeling the benefits already.

If you ever have additional thoughts or suggestions, feel free to share. Thank you again for your support!

Warm regards,
Nazar & Danylo
The VILNO Team 🌟

Avaliado com 5 de um total de 5 estrelas

I'm not usually one to leave a review

I'm not usually one to leave a review, but this company deserve kudos! It was easy to assemble with quality hardware. The cushioning is very dense and feels great too. Made in USA. glad I found this company! Good job Brothers!

12 de novembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

BEWARE IF YOU ORDER IN EUROPE

Okay so the chair is functionally okay, but the pads are definitely not memory foam and honestly feel a bit flimsy and cheap.

This causes a huge fundamental flaw in that your shins will get destroyed, it feels hard to sit for a substantial amount of time which defeats the purpose of the chair in the first place. I can't believe it's advertised as memory foam and what you get is clearly not...

P.s Actually I've now done some extra research looking at videos and the padding is actually not the same, the product itself looks exactly like Ergonomist's rocking chair (which is priced cheaper even after 50% off), I suspect this is a sister company for their European branch. BEWARE IF YOU ORDER IN Europe as you won't get the same chair as you see in the pictures!

12 de novembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Still haven't received

Backed on April 18th Was supposed to be received in August. Then Sept. Then October. It is now November and I Still haven't received anything so I can't really review but I have tried emailing the kickstarter folks and all they say is "its on its way" but here we are getting review requests in November when I still haven't received the 2 I ordered and paid and arm and a leg in shipping for. I would NOT support this company or any of their campaigns again.

18 de abril de 2024
Avaliação não solicitada
logotipo da vilno.co

Resposta da vilno.co

Dear Taylor,

We sincerely apologize for the delays and the frustration they have caused. We understand how disappointing this has been, and we deeply regret the inconvenience. Delays like these are never what we aim for, and we take full responsibility for the impact on your experience.

All orders for the USA should now have been delivered. If you still haven’t received your chairs, it’s possible there’s an issue with the delivery address. Please contact us as soon as possible at kickstarter@vilno.co, and we will investigate this immediately to resolve it for you.

Once your chairs arrive, we hope they meet your expectations and provide the comfort and quality we’ve worked hard to deliver. If you’re happy with the chairs once they’re in your hands, we would greatly appreciate it if you would consider updating your review to reflect your experience with the product itself.

Thank you for your patience, and please let us know how we can make this right for you.

Warm regards,
Nazar & Danylo
The VILNO Team 🌟

Avaliado com 5 de um total de 5 estrelas

Powerful Vilno Nobel 2.0 Kneeling Chair

I finally received my Vilno Nobel 2.0 kneeling chair. I'm very excited and quite comfortable with it. Although it's a bit tiring for my back and spine, it reminds me to sit up straight. I hope this product is long-lasting and helps to strengthen my back. I highly recommend it.

22 de outubro de 2024
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

No reply to multiple emails

I ordered two of the footrests via Kickstarter. We received them without the rubber anti slip pads and we requested those to be sent out. We had them posted to us, but only received 7 instead of 8. On 12th January I emailed and was replied to on 13th January and I was told a replacement would be sent. However, we never received a replacement. Since then I have emailed on 14th April (which I did get an auto reply to but nothing else), 10th June and 23rd June. I have not had any response.

In my email on 12th January, I gave some feedback on the footrests and I was told these were things they would definitely look into improving for the future iterations of the footstool.

We have been using the footstools for the last few months and overall they are pretty good and solid construction. However, one of the points I brought up in January was regarding the four textured rollers in the centre- what we feel is a main feature/selling point.
The issue is that, on both the footstools, a couple (mainly the bottom) roller seems to struggle to rotate as smoothly as the others. On looking at it from above, this seems to be because it is at an angle. This does affect usage (when we emailed the feedback in January we hoped it would loosen and improve) and we tend to not bother even trying to use the rollers that much because the bottom one/ones prevent smooth rotation.

Having used the footstools for the last few months, the fact the rollers don't rotate as smoothly is really frustrating and, considering the cost, disappointing.

Overall, I was fairly happy with the product and customer service to begin with. However, now, I feel the footstools were a bit overpriced and there has been a complete lack of further customer service help.

23 de junho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

This is well made and was easy to…

This is well made and was easy to assemble. Instructions were clear and all holes lined up nicely. Having this kneeling chair has really improved my posture and reduced neck and shoulder strain. I've been usinig for hours a day, for 2 months now and have seen an improvement in my pinched nerves. I also enjoy being able to rock back and forth instead of just sitting stagnently in an office chair. My only complaint would be that I would have rather the knee pads were a couple of inches longer; I find that after a while, I get a little sore on my shins and have to re-adjust my knees to relieve that pressure. Otherwise, very comfortable and I feel very secure sitting upon it.

3 de janeiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Spectacular product

Spectacular product. Nice thick padding. Worth the money. You can sit in the kneeling position or with either foot up, or both. Provides a ton of flexibility in how you position yourself. Seems sturdy and well made.

10 de janeiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I never usually write reviews due to…

I never usually write reviews due to ordering so much stuff on Trustpilot.. but this one felt like I needed to. I was at a point where I was working too many hours on a computer that I couldn't even hold good form for most of the day. When I saw this, I wasn't really sure what to make of it, but it was worth the test, and any price was worth paying to help fix my daily back pain. This really does make good posture easy, and while I didn't think I would use the rocking part, i actually do! Highly recommend.

3 de janeiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

This chair will revolutionize the way…

This chair will revolutionize the way you sit. Its very easy to assemble and comes with everything you need including tools. High quality smooth wood pieces that fit together exactly snug. The seat cushion is very comfortable and just the right amount of fluff. The knee rests are pretty much the same. I love how my back doesn't really hurt while I'm sitting at this chair. The rocking function is nice and its really easy to gain your balance.

11 de janeiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I use this chair for music practice

I use this chair for music practice after seeing a similar one mentioned on a music forum. I like that the knees are supported independently, rather that with a bar across the front. It makes it easier to get into and out of the chair. Now I can have long music practice sessions and my back no longer gets sore. I am recommending it to everyone in my band!

1 de janeiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

This is an amazing chair

This is an amazing chair. It instantly fixed my posture problem with a traditional chair. I just assembled it and started using it a few hours ago. I’m already noticing a huge improvement in how my back feels.

2 de janeiro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Knee pain - Poor return experience

Just adding in to the knee pain as suggested in a number of reviews . Requested a refund and read through the returns policy . It mentions a ‘We offer and guarantee easy returns’ agent was quick to respond alternative solution but politely requested to return . Was provided with address of return so packaged up the same day as assembly for return . Having arrived at post office for return advised the address isn’t listed on Royal Mail database so unable to send . Currently sat awaiting response but very poor experience considering the wording of website .

27 de novembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Yes it is pricey but worth it

Yes it is pricey, but it is the only rocking chair of its kind that has a weight rating. I use this every day at work, and although it is a tiny bit tall for standard UK office furniture, it gives me so much flexibility to move around during the day and has really reduced my neck and shoulder pain as a result. The mount/dismount isn't pretty, and takes a clumsy person like me a bit to master. But honestly I wouldn't trade it for the world now. Worth every penny.

20 de julho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I love this chair

I love this chair. My friend told me about it and I wondered at first if I could sit in the design for long periods! But I’m keen on posture - and a straight back for energy flow and alertness.
And the brilliant design really does do the job. It’s really comfortable - my posture is excellent and I sit in it working for hours at a time.
I’m delighted. The chair is a game changer.
Only needed to contact customer service as I lost the invoice - and Lisa replied that same evening.
Highly recommended.

16 de novembro de 2023
Avaliação não solicitada

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