I had an order that hadn’t arrived, and after sending an email I received a response immediately. ( it had been returned without a clear name/ address). Within a day I received my order and a refund... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
I had an order that hadn’t arrived, and after sending an email I received a response immediately. ( it had been returned without a clear name/ address). Within a day I received my order and a refund... Ver mais
A empresa respondeu
Vine apparel was easy to shop with, fast delivery. Purchased the 'comfiest PJs Long - pink hearts'. Beautiful fabric, super soft. Great fit in pants, top large in comparison, but sleeves quite tight... Ver mais
A empresa respondeu
Best company I have ever purchased from The dress I first ordered was true to size The service was impeccable I messed up ordering a skirt twice I phoned them and actually spoke to a human be... Ver mais
A empresa respondeu
Very poor refund processes - I requested a refund instead of a gift card - I received neither after returning my product. Please keep your tracking number - as they will deny receiving it.
A empresa respondeu
Escrito pela empresa
37 / 1-5 Thew Parade, 2099, Cromer, Austrália
Respondeu a 57% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
My recent jeans purchase was a brilliant success.. soooo comfy, perfect fit, reasonably quick delivery.. very happy!

Resposta de Vine Apparel
The Label a collection of clothing from Vine Apparel..
I can see most if not all pieces being part of a very upmarket wardrobe.
I am retired now, but I certainly would have been very proud to wear these pieces in my employment as personal secretary….
The clothing looks well made, with that polished edge, and attention to detail.
I eagerly await for the next collection…
I personally want to say a big congratulations to each and everyone who had input into this collaboration…well done

Resposta de Vine Apparel
Listen up, world — I’m a thick-thighed queen,
And jean shopping? Usually a crime scene.
Waist too tight, ankles a mess,
Most brands leave me in denim distress.
But Vine came through like a fashion fairy,
Serving jeans that fit this body very.
Snatched at the waist, comfy on the thighs,
I looked in the mirror and screamed, “WHO IS SHE?!” (surprise!)
So if you’re curvy, bold, and tired of the fight,
Vine’s got the jeans that treat you right.
Five stars, no notes, just serving looks —
Catch me strutting past mirrors and breaking necks, not bankbooks

Resposta de Vine Apparel
I'm so happy with every single purchase I've made! 🤩 The quality is amazing, and everything fits perfectly. Plus, the customer service is top-notch. It's always a pleasure shopping here. I can't wait to see what I find next! #happycustomer #excellentservice

Resposta de Vine Apparel
I have bought several items from Vine Apparel and love every single one of them. The sizing charts are accurate, the clothes are good quality and always fit well. I get compliments on everything of theirs that I wear and bonus, have never spent more than $69 on any one item.
Highly recommend!

Resposta de Vine Apparel
Love the clothes selection and alway's get compliments, people ask where I get the items, so I head them over to you guys. I've been buying from Vine Apparel for a while now, these clothes are comfy and suited to any event, but very suited to my beautiful beach town lifestyle also, thank you for the variety of clothes and great service.

Resposta de Vine Apparel
I buy a lot of clothes from Vine Apparel! They have beautiful clothes that are very affordable. Highly recommend them!

Resposta de Vine Apparel
THANK YOU
I was in store this afternoon, Thursday 6th March. I wanted to extend my heartfelt thanks to the 3 women working there. I was not in the best place, so didn't get their names, sorry.
They are a credit to the business and society in general. I was having a really rough day and suddenly the emotion spilled out. The care and kindness they showed was so incredibly lovely. As was the help and patience with me searching for a dress. And I found the perfect one!
Please pass on my heartfelt gratitude. It restored a little faith in the world.
I look forward to visiting again when I'm more me.
Fondest thanks
Julie xx

Resposta de Vine Apparel
When I moved to NZ, I was looking for stores that sold clothing that I liked: comfortable and fashionable. Vine Apparel satisfies both. I happened upon their site by accident. I love their clothing so much I send them as gifts to family and friends in the U.S. They also have come to love Vine Apparel!

Resposta de Vine Apparel
Thank you so much Natalie and the team!!! I cannot rave enough about your excellent communication and customer service!!! After leaving it to the last minute to order my outfit for an important event, you guys went out of your way to make sure I received them on time!! And the garments are SO BEAUTIFUL 💕

Resposta de Vine Apparel
Materal was not up to standard sewing was patchie definitely not what I thought I was buying will not wear the dress and a waste of money ..very disappointed

Resposta de Vine Apparel
I have bought 3 solana dresses they are beautiful.

Resposta de Vine Apparel
Two separate orders, both ‘Sale’ items, four dresses in all. The quality is excellent, the fabric is soft and drapes beautifully and the sizing was exactly right. I ordered size 18 x3 and one in size 16, because I judged the fit yo be loose on that style. All perfect fit.
They were wrapped beautifully, and arrived within a week, unheard of in regional NSW where I live.
Thank you Vine Apparel, very happy customer here!

Resposta de Vine Apparel
I have been very pleased with all my Vine purchases to date but was very disappointed with the Jasmine pants. Instead of being the flowy wide leg look implied by the description and the reviews, the polyester fabric means these cling due to static electricity. They look OK but I feel uncomfortable while wearing them due to the sensation that they are constantly clinging to me rather than flowing nicely. Such a shame because all my other purchases have been very positive.

Resposta de Vine Apparel
Hi gorgeous Vine Apparel team! I just wanted to let you know that I have been wearing the Zephyr shirt so much, I have the black one, and it is one of the most comfy tops to throw on and the material is great. I have a weird shape and it sits on
me so well. Thank you for having this shirt in your collection, and I hope that you offer more of the Zephyr shirt in the future in different colours/designs etc..., I'll certainly buy!

Resposta de Vine Apparel
I have purchased two dresses from Vine Apparel and I am delighted with both. The fit is spot on and I’m amazed at the quality considering the very reasonable price. I was a bit hesitant buying clothes without trying on but your measuring guide was great. I highly recommend anyone who is a bit hesitant to go for it. I’m a very happy customer.

Resposta de Vine Apparel
My issue with Vine Apparel is their returns policy which is quite plainly a rip off and means for them to improve their profit margin.
Tallying up postage two ways and the 10% handling fee amounted to $25 to return jeans that were too big.
Won't be shopping with them again.

Resposta de Vine Apparel
“I’m happy with my purchase. The dress is almost exactly as described on the website: soft, light, floaty fabric, and super roomy and comfy. The only thing I didn’t like is the length. The model is wearing a size S/M dress, and she’s 175 cm tall. On her, the dress reaches almost to her ankles on the sides. I purchased the same dress and am 164 cm tall, but the dress falls just below my knees. So, what I saw on the website doesn’t match what I actually received, which is why I gave it a 3-star review.
Apart from that, it’s a beautiful dress.”

Resposta de Vine Apparel
I watched many videos and looked at photos of dresses worn by size 14 model as shopping online isn’t something I normally do due to how clothes fit with my size & pear shape.
My dresses arrived so fast! I loved opening them up & the best part was each dress I ordered fitted my shape perfectly!!! Thin flowy fabric- like Bali dresses but with shape, design & style.
I will live in these over Perth summer!!

Resposta de Vine Apparel
I received my order today and just wanted to say wow, the Petite Whitley jeans are the bomb !!!
I am vertically challenged 152cm tall, and finding jeans that fit well and look great is a struggle. I tried them on and they fit perfectly, I even think I look a little taller !!
Very happy with my purchase :)

Resposta de Vine Apparel
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