Vinfolio Avaliações 244

It took 23 minutes from my arrival for my wine to be brought out to me....

Couldn't find my order, then couldn't find my wine, then couldn't reach my wine and needed to find someone who could. It seems like this should be about a 3-minute process, which it is at other companies I use.

You have a great selection and decent prices. Arnaldo Burgos has been very attentive to all my requests. Superb service

I like the Wines you have and the service of your people is always great!
What I don't like is that you have some wines in the list that you really don't have, I've been Asking for Fontalloro since February, This July you still have it in the list and I had to cancel it because you don't have it!

I also would like a specific shipment method, its difficult to ship a purchase instead of sending it to VInfolios Cellar!

Gives a wine lover a good and worth while experience.
Very helpful in procuring and shipping g wines.

Picked up my wine at WineBid quickly and efficiently, wonderful service and contacted my by email to let me know the wine was picked up and then added to my storage.

I am not sure what happened to this company, but there is a DISTINCT change in the customer service. I have sent probably 100 cases of wine over the years to be sold on the site and never have had any issues with getting accurate reports in a timely manner. And if there was an issue, it was a quick call that got my question answered. Now, NO ONE answers the phone!! The reports are late and give little information. I am actually being a little generous giving 2 stars.

Easy to use. Great service.

A consistent personalized and responsive service approach.

Efficient pickups and tracks my investment

Alway have great service and very good selection of wines

Halie Pringle... she's the best

I can’t get a hold of a person who works for you. Except email. Calls go to and stay on voicemail even during normal business hrs
The Vinfolio mobile app has been
Inoperable for years.
Yet no one can give me a straight
Answer on the status of this program!
Now I reform to a excel spread sheet
To manage my small inventory.

Vinfolio offers great wine choices and competitive prices. The individual we work with knows us and recommends wines based on that knowledge. He also gives us opportunities to try new wines and champagnes. If there is ever a problem, they stand behind the sale and take steps necessary to fix the issue. We've been buying great wines from Vinfolio for over a decade.

Frank Hanson always does a great job of communication and customer service.

Very pleased with Vinfolio’s service and ease of use.

Monthly minimum storage charge is too high, even when I am buying wine from you folks

Years and years buying from you... always kind, helpful and efficient. Wines always perfect....
Last time I've tried to send bottles to NYC it didn't work. Not your fault... I'm brazilian and had a quick trip to NY.. it was a short window and close to Thanksgiving.. Next time it will work!