I contacted customer services as I needed my order ASAP and they informed the warehouse who pushed the order through. Great customer service.
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Veja o que dizem as avaliações
This company CANNOT BE TRUSTED! They PROMISED me delivery on a specific date, but hadn't even sent my order by that date! I even spoke to them by phone before ordering, and they GUARANTEED they'... Ver mais
A empresa respondeu
Having experienced these pillows on a saga cruise, we knew the quality and comfort they provided and were not disappointed! Very quick delivery and good price. Fabric is great quality feels fresh and... Ver mais
I’ve struggled to find decent duvets and pillows in the past, and really wanted to replace our current ones as even they weren’t that old they we falling apart and pillows had become thin. Looked up... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
With hundreds of years of experience in textiles, we are experts in the textile industry. We’ve built up our business around our heritage, innovation and specialism and that’s why we offer the most comprehensive range of bedding, filled goods, towels and table linen for the hospitality industry and the general public.
Informações de contato
Darwen House, Walker Park, BB1 2QE, Blackburn, Reino Unido
- +44 1254 589 550
- digital@visionlinens.com
- visionlinens.com
4,2
Muito Bom
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 91% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
After 8 days of waiting for…
After 8 days of waiting for confirmation of dispatch and delivery I queried it. Told me the pillows had been dispatched. They arrived 2 days later so obviously not sent until I queried it. Product however is 1st class so would buy from again but just won’t leave 8 days before I chase them. Hopefully it was a one-off.
10 de abril de 2024
Easy to use…
The website and ordering is easy to use and updated regularly. Confirmation email sent in a timely manner.
13 de março de 2024
Great product speedily delivered on time
11 de março de 2024
Really good size and quality bath mats
Really good size and quality bath mats. Very pleased with them
15 de março de 2024
Easy to order online and speedy…
Easy to order online and speedy delivery with no fuss.
15 de março de 2024
Excellent service
Excellent service. Good quality products delivered quickly and an excellent price, thanks
13 de março de 2024
Great products prices and service
Great products prices and service, washes up beautifully every time!
13 de fevereiro de 2024
Excellent product.
13 de fevereiro de 2024
The sheets and the cover duvets we…
The sheets and the cover duvets we received are stained.
12 de fevereiro de 2024
Resposta da Vision Linens
Hi Kathleen. Thank you for your feedback and we do apologise that you received your products in this condition. I'm not sure if you have reported to our customer services team already, but I will forward the details onto the team for you. Thanks.
Shopping experience was easy
Shopping experience was easy. The delivery arrived quickly and the pillows are like sleeping on a cloud. I purchased them after a hotel stay and researched where the hotel chain purchased them.
11 de fevereiro de 2024
First order and very pleased
First order and very pleased, will place another order soon. Thank you.
11 de janeiro de 2024
Very helpful and friendly people
Very helpful and friendly people. Table cloths-brilliant 🤗
12 de janeiro de 2024
Excellent
Super quick delivery of excellent quality pillows. The best pillows I've ever had.
12 de janeiro de 2024
Very good quality products
13 de dezembro de 2023
Beautiful tablecloth
The tablecloth arrived promptly. It's a lovely colour, The right measurements. It's exactly as described It did very well in the wash. The only thing is it doesn't have am attached label with washing instructions.
12 de dezembro de 2023
Excellent quality products and superb…
Excellent quality products and superb value. Will definitely be using you again in the future and will be recommending your services to friends and family.
11 de dezembro de 2023
Excellent
Ordered 2 Xmas tablecloths. The order was a little slow in arriving but still in time. The quality was excellent for the price paid and they have washed perfectly ready for next year. I will certainly order again from this company based on quality and price.
11 de novembro de 2023
Avaliação não solicitada
Good quality
12 de dezembro de 2023
Great quality item
Great quality item my only slight grievance is no communication regarding delivery information.
12 de dezembro de 2023
Resposta da Vision Linens
Hi Karen,
Thanks for your feedback, we really appreciate it.
In regards to delivery information, our tracking emails can sometimes end up in your spam inbox. However, we're currently looking into some issues with our tracking emails and hope to have this resolved soon, so apologies for this.
Best regards,
Vision Linens
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