Vision Spaces Avaliações 146

Everything I wanted in one place and one delivery. Did have some damaged which they offered a small discount or I had to claim in full off delivery company which is a pain when you have paid someone that day to fit it generally really pleased with the product

Delivery was quick, within a week of ordering. I am pleased with the end result although I am glad I didn’t pay full price and got this at the 25%off offer.

Communication was good with delivery, however watching the way the van was unloaded and the way some parts had been packaged I am surprised I didn’t have more than the one dented corner. Fortunately I was able to hide this. The large panel that sits on top of the floating unit was just wrapped together with some of the other bother with just shrink wrap. None of the edges had been protected with foam or cardboard making me question what I had bought.

When it came to assembly I quickly realised that it came with none of the wall battening which meant a delay and extra cost. I did feel the videos are misleading and draw you into the fact that this is a full kit and you need not buy anything else. The fixings are also dumped in one large bag and for someone that isn’t used to fixings I would imagine they would struggle to identify what was used where. There was also far too many fixings which could lead you to think something had been missed.

When I can to assembly the units these are pretty straight forward. I did find that there was a couple of corners of edging stating to peel away to which I had to use a bit of super glue to reattach.

I found it ok to just watch the installation video and crack on but I would imagine for some that this would be a real challenge without instructions.

Once assembled it does look smart. The LEDS and fireplace really set it off. I do just question whether it was really worth the money.

Vision spaces and there staff are brilliant, they give you the information you need to purchase a media wall bundle with no pressure if you go to there showroom. We ordered a bundle and it was delivered before the time frame given. All the boxes where easily identified to there contents, only thing we found was the lack of instructions within the boxes. However they have a few videos on YouTube to help you, minus the wiring of your own tv items. The quality is excellent and was easily put together once you got into it. Thanks to keiran and staff for there attentiveness and time.

Great product really good quality, well packaged

On time , grate communication, delivered on time. Good quality

Excellent service, quality product and quick delivery

I ordered a media wall bundle on 15th July. 2/3 weeks later I was delivered a fireplace. Few days later they accidentally sent me another one. I was left to organise between Vision media and the fireplace supplier its return. I had random couriers turn up without any notice or confirmation so I had that headache.
Then I was told the slats would turn up around 8th August with the cupboard and panels. After waiting 3.5 weeks they delivered half of the items. I contacted Vision company by phone and the bloke seemed uninterested in the stress and delay it was causing us as well as costs for builders. I sent a follow up complaint email and the response was a dreadful two liner whom couldn't give a monkeys.

Items:
Negatives:
The veneers on the slats are paper thin and come off easy so you have to be very gentle.

Positives:
They changed the slats colour on request and the stuff looks nice. It was also all well packaged.

Excellent quality my room looks fantastic

Excellent service and efficient delivery of product. Quality was superior.

Brilliant from start to finish, really good quality. Would definitely recommend & also recommend a second person to get it on the wall, took an entire day but well worth it!

Quality panel boards, better quality than most that are sold. They Look great 👍

Ordered the media wall bungle online with fire after receiving my sample boards to help me decide on the colour to go for, the fire I received after a few days checked it over and it’s lovely looking forward to receiving the rest of my order

Fast deliver. Good products

Ordered the sample box which was deliver quickly and the quality of the samples was of a very good standard. Will be ordering my media wall package from them soon

Excellent and friendly service. Quick to respond

The media wall was delivered in sections. Customer services was excellent. The TV lights was missed but soon sent them when I emailed. Very good quality 👌 the only real downside was that some of the fittings were missed so you had fix with screws, with the fire place, to get it secire together. I managed to sort it myself. Would I buy again 🤔 yes I would over all 5* I'd say. Thank you.

We recently purchased a panel and slab from VisionSpaces.co.uk and the entire experience exceeded our expectations. The product quality is superb—both the panel and slab are beautifully crafted and have become the highlight of our living room. Everyone who visits compliments them!

What really stood out was their top-notch customer service. Vision Spaces went above and beyond by sending regular email updates throughout the production process, which was both informative and reassuring. It felt like we were part of the journey from design to delivery.

Speaking of delivery—it was perfectly on time, which is always a bonus. If you're looking for premium panels with exceptional service, look no further. Vision Spaces is a true gem!

The product was as described, fitting requires so good DIY knowledge but the end result looks great. Shipping was split with the fireplace arriving just over a week before the rest of the shipment which was not communicated clearly bit easily and quickly clarified by contacting their support team

Great quality and installation was straight forward thanks to the video instructions. It looks great

We were delighted with friendly customer service, our tv panel was perfect, delivery and communication brilliant! We then decided we would order the matching floating unit. I placed order in the morning expecting delivery approx 2 weeks but got a phone call saying it could get delivered same day, excellent I thought and it was, not sure if the one we got was maybe a display model as it had a few little markings and had partly been put together. Fortunately this didn't make a difference and we are delighted with unit too.
I would recommend and definitely buy from Vision Spaces again.