Visit Dubai Avaliações 

Very bad experience with visitdubai.com. We booked 4 tickets to visit the Burj Khalifa for August 2026. My account have been deducted while I received an error message. 3 weeks of trying to contact them via phone, whatsapp and emails. No chance at all to see my case resolved. When we went to the counter of the tower, the lady checked if our name was registered with tickets. Answer was : NO.

Meaning that this tourist agency is only there as robbery agency.

Please pass your path and never trust that one.

⭐☆☆☆☆
Dubai Tourist Board / DET – All talk, no action

I submitted a formal complaint to Dubai’s Department of Economy & Tourism (DET) and never once received a phone call — only automated replies. Despite this, they repeatedly claim “we tried to contact you” as their excuse to close my complaint without ever addressing a single point I made. Their responses here are nothing but PR posturing to appear responsive — when in reality they stonewall you and shut the door.

Don’t be fooled by their public replies. They don’t care about solving problems — only about managing appearances.