Viu-Viu has all the slots that I want to play. Recently, they've added iDeal as payment method, which means that my deposits will be processed instantly. The VIP manager is very friendly and helpful,... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
3 withdraws openstaan van 290€ , er staat dat het binnen enkele momenten wordt uitgekeerd. Het staat er nog steeds niet op . Als ze binnen 12h het geld over hebben gemaakt dan krijgen ze van mij een 5... Ver mais
I made multiple deposits in a row; all the games are rigged—you’re essentially just playing for nothing. Stay away from this casino.
Good site. Thats my experience. The games running smooth, all best known slots are available and the menu is good to navigate. Also there are plenty bonusses that they give you. Had a l... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Viu-Viu is a modern online gaming platform offering a wide selection of slots, table games, and live casino experiences with real dealers. Players are drawn to its stylish design, user-friendly interface, and generous bonuses for both new and regular customers. Viu-Viu ensures fair play through certified random number generators and provides fast deposits and withdrawals. The platform also features 24/7 customer support, always ready to assist players. It's an excellent choice for those seeking a reliable and exciting gambling experience.
Informações de contato
Costa Rica
- support@viu-viu.com
- viu-viu.com
Infirmação importante
3,0
Bom
212 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 77% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Super casino
15 de novembro de 2025
Avaliação não solicitada
Resposta da Viu-Viu
Dear Ronnie Gerritsen,
Thank you for sharing your thoughts with us. We’re delighted to hear that your experience with our platform has been so positive. It’s always encouraging to know that players enjoy the games, interface, and overall environment we work hard to maintain.
Your feedback motivates our team to continue enhancing the gaming experience and ensuring every visit is enjoyable. We look forward to welcoming you back for many more exciting sessions.
Kind Regards,
Viu-Viu Casino Team
Viu viu good
Its a Nice. Casino a Lot of games Nice bonusses and the live chat is super easy and fast!
14 de novembro de 2025
Avaliação não solicitada
Resposta da Viu-Viu
Dear Raimond Peters,
Thank you for sharing your feedback with us! We’re delighted to hear that you’re enjoying the variety of games and the bonuses, and that our live chat team has been able to provide quick and easy support. It’s always our goal to make the experience seamless and enjoyable for every player, and your comments reaffirm that we’re on the right track.
We hope you continue having fun and discovering even more exciting features on the platform!
Kind Regards,
Viu-Viu Casino Team
Doing very well
13 de novembro de 2025
Avaliação não solicitada
Resposta da Viu-Viu
Dear Niek Missu,
Thank you for taking the time to share your thoughts! We’re glad to hear that your experience has been going very well. Our team continually strives to provide smooth gameplay, responsive support, and a wide variety of engaging games, so it’s great to know these efforts are noticed.
We look forward to continuing to offer you enjoyable sessions and hope your future visits bring even more excitement and wins!
Kind Regards,
Viu-Viu Casino Team
erg goed casino met een snelle en…
erg goed casino met een snelle en betrouwbare helpdesk! thnnxx to Jenny
11 de novembro de 2025
Avaliação não solicitada
Resposta da Viu-Viu
Dear Danny Te Kulve,
Thank you so much for taking the time to share your experience! We’re thrilled to hear that our platform and support team, especially Jenny, could provide you with fast and reliable assistance. It’s always our goal to make every interaction smooth and enjoyable, and it’s great to know that it made a positive impact on your experience.
We truly appreciate your kind words and look forward to welcoming you back for many more exciting sessions!
Kind Regards,
Viu-Viu Casino Team
It's the first casino where you don't…
It's the first casino where you don't have to worry about your money.
10 de novembro de 2025
Avaliação não solicitada
Resposta da Viu-Viu
Dear Piotrek,
We truly appreciate you sharing your thoughts with us. Knowing that our platform gives you a sense of security and confidence with your funds is exactly what we strive for. Creating a safe, reliable environment where players can focus on enjoying the games is our top priority, and it’s wonderful to see that reflected in your experience.
Thank you for trusting us, and we look forward to providing you with many more worry-free gaming sessions in the future.
Kind Regards,
Viu-Viu Casino Team
Resposta da Viu-Viu
Dear Jalal,
Thank you for taking the time to share your experience! We’re delighted to hear that our service has met your expectations and that you’re enjoying the games we offer. Providing a smooth and entertaining platform is always our priority, and it’s encouraging to know that players like you appreciate it.
Your feedback is invaluable, and we’re here to ensure every visit remains fun and seamless. Wishing you many exciting sessions ahead!
Kind Regards,
Viu-Viu Casino Team
Quick customer service
Quick customer service, wide variety of promotions :)
8 de novembro de 2025
Avaliação não solicitada
Resposta da Viu-Viu
Dear Daryn Buitelaar,
We truly appreciate your kind words! It’s fantastic to hear that our customer service met your expectations and that you’re enjoying the variety of promotions we offer. Our goal is always to provide a smooth and engaging experience for every player, and feedback like yours confirms we’re on the right track.
Thank you again for sharing your thoughts, and may your upcoming spins continue to bring excitement!
Kind Regards,
Viu-Viu Casino Team
Scammers !!!!!!
8 de novembro de 2025
Avaliação não solicitada
Resposta da Viu-Viu
Dear Yourimaspef Kasper,
We’re truly sorry to hear that you feel this way about our platform. Our goal is always to provide a safe, fair, and enjoyable experience for all players, and it’s disappointing to learn that your impression has been negative.
If there was a specific issue or situation that led to this experience, we would greatly appreciate it if you could share the details with us via email. This will allow us to investigate thoroughly and assist you directly in resolving any problems.
Kind Regards,
Viu-Viu Casino Team
Resposta da Viu-Viu
Cześć klant,
Bardzo dziękujemy za Twoją zwięzłą, ale bardzo motywującą opinię! Naprawdę doceniamy graczy, którzy poświęcają czas, aby podzielić się swoimi doświadczeniami, nawet w kilku słowach. Świadomość, że uważasz naszą platformę za jedną z najlepszych, motywuje nas do ciągłego zapewniania płynnej rozgrywki, ekscytujących gier i troskliwego wsparcia.
Twój wkład pomaga nam uczynić każdą sesję jeszcze przyjemniejszą dla naszej społeczności.
Z poważaniem,
Zespół Kasyna Viu-Viu
Resposta da Viu-Viu
Dear Pascal,
Thank you for taking the time to share your thoughts! We’re thrilled to hear that you find our casino enjoyable. Creating a smooth, engaging, and fun environment for our players is something we always strive for, and feedback like yours lets us know we’re on the right track.
We look forward to providing you with many more enjoyable sessions ahead!
Kind Regards,
Viu-Viu Casino Team
My favorite casino
My favorite casino! Real payout. Loads of games! And really fast support!
4 de novembro de 2025
Avaliação não solicitada
Resposta da Viu-Viu
Dear JESSE,
We’re truly delighted to read your review! Knowing that you consider our casino your favorite and appreciate the real payouts, extensive game selection, and responsive support means a lot to us. Our team strives to make every gaming session enjoyable and smooth, and your feedback reassures us that our efforts are making a difference.
We look forward to continuing to provide you with fun, fair, and exciting experiences at every visit. Thank you for sharing your thoughts and for being part of our community!
Kind Regards,
Viu-Viu Casino Team
Possibly a scam site, do not waste your money and time
### ⚠️ My Experience with Viu-Viu Casino
I regularly gamble on platforms like BetCity, Unibet, Kansino, Jacks, and Holland Casino. Recently, I tried Viu-Viu because they offered some unique games. While the registration and deposit process went smoothly—just as expected—the problems began when I attempted to withdraw my winnings.
#### 🚧 Withdrawal Issues
After completing KYC verification, I tried to withdraw funds. The request was rejected due to a supposed mismatch in my registered name, which was strange considering deposits had no issues. They asked for a utility bill, which I submitted multiple times—over five uploads including my bank account statement with my name and address. After four days, my documents were finally approved.
I then attempted to withdraw to the same bank account I had used for deposits. Again, it was rejected. I selected Mastercard (used by N26), but the transaction failed. It felt like the site was deliberately making withdrawals difficult, possibly to encourage continued gambling.
After a week of failed withdrawal attempts, I ended up gambling away my balance. Ironically, I received an email confirming my KYC approval right after losing everything.
#### 💸 Second Attempt
Two weeks later, I deposited again and won. I tried withdrawing via Mastercard—again, it failed. I switched to bank transfer, and this time the withdrawal succeeded after one day. Compared to other platforms where withdrawals are instant, Viu-Viu’s delay is frustrating.
#### 🎲 Gameplay Concerns
Today, I deposited again and played three hands of baccarat:
- First hand: I bet on red, and it was a tie. Normally, this should be a neutral result, but my balance was still deducted.
- Second hand: I bet on blue and won, but the winnings weren’t credited.
- Third hand: I bet my entire balance and won again—still no update to my balance.
I contacted support immediately and am waiting for their response. Until I receive a satisfactory explanation, I cannot recommend Viu-Viu. Based on my experience, it feels like like a scam. I will post again with their feedback.
✦ Update – 28 November 2025
The support team resolved my previous issue and credited the amount back into my account.
Unfortunately, what I assumed was a one‑time error happened again. I contacted support, but this time I had to wait nearly a week before they rejected my request. Their explanation was that I had “rolled back” my bet, which is not correct. I explained that this same issue had occurred before, but a few days later they insisted the bet was settled correctly on their side.
Based on my experience, I would not recommend Viu unless you are prepared to take screenshots of every single bet as evidence. Their support is very slow, typically taking three or more days to provide a reply, and the process of arguing over system‑caused errors is simply not worth the time.
✦ Update – 5 December 2025
It's only getting worse and worse with Viu. I made a withdrawal request on 29 November and it got rejected for no reason at all. It is now 5 December and they are still checking. Only thing their support is writing that they are available around the clock ( telling they are investigating )
1 de novembro de 2025
Avaliação não solicitada
Resposta da Viu-Viu
Dear Y Lin,
Thank you for sharing such a detailed overview of your experience — we truly understand how concerning this situation must feel. Please rest assured that we are already processing your case.
We kindly ask you to check your email inbox (including spam and promotions folders), as our team has reached out to you with further clarification and instructions regarding your withdrawal and gameplay concerns.
Your feedback helps us maintain transparency and continually improve the reliability of our platform. We appreciate your patience while we finalize the review and ensure you receive a clear resolution.
Kind Regards,
Viu-Viu Casino Team
Perfect best site
1 de novembro de 2025
Avaliação não solicitada
Resposta da Viu-Viu
Dear Mitch Alma,
We are thrilled to hear that you consider our site perfect! Your kind words truly motivate our team to keep delivering the best possible experience. It’s great to know that our efforts to provide a smooth, enjoyable, and secure gaming environment are appreciated by players like you.
Thank you for sharing your feedback, and we look forward to continuing to offer you exciting games and seamless service.
Kind Regards,
Viu-Viu Casino Team
HEBZUCHT
Dit casino blijft je maar rotzooi sturen met slechte deals.ze vroegen mij om een survey te doen en dan zou ik 70fs krijgen.ik gedaan! moest een week op mn fs wachten..vervolgens kreeg ik een goeie deal ging erop in.was 150fs voor een storting van 20.ik kreeg r 100 en de rest zou ik later krijgen.is nu een week geleden en t enige wat ze doen is t op een ander "departement" afschuiven.alsof hun zo groot zijn als een ziekenhuis ofzo.ik vroeg wat nou t probleem was en kreeg geen antwoord.de hele tijd die troep sturen om maar klanten binnen te halen.en dan hebben ze een klant en gaan ze r zo mee om???
Onbegrijpelijk.maar dit casino is erg vreemd en houd r hele nare gewoonten op na.
Beter geen ster geven als dat kon want wat hun doen heb nix met casino wereld te maken.dus de reden is weer HEBZUCHT!!!
23 de outubro de 2025
Avaliação não solicitada
Resposta da Viu-Viu
Dear TJJ de Boer,
Thank you for sharing your thoughts with us. We completely understand how disappointing it can feel when a promotion doesn’t go as expected, and we truly appreciate that you took the time to describe your experience in detail.
Please note that our team has already reached out to you directly regarding this matter. We kindly ask you to check your email inbox (including the spam folder) for our recent correspondence. There you’ll find all the necessary details and instructions to ensure the situation is resolved properly.
Your feedback is very important to us, and we’re doing our best to clarify every point and provide fair outcomes in all promotional cases. We appreciate your patience and hope the matter will soon be fully settled to your satisfaction.
Kind Regards,
Viu-Viu Casino Team
Resposta da Viu-Viu
Dear Joey Gijsbers,
Thank you for taking the time to share your feedback. We are pleased to hear that you consider our platform a great casino. Ensuring a fair, secure, and enjoyable experience for every player is at the heart of what we do, and it is always encouraging to know that our efforts are appreciated.
Our team continually works to enhance all aspects of the gaming experience, from diverse game selections and smooth performance to fast payouts and reliable support. Feedback like yours motivates us to maintain these high standards and keep improving for all players.
We look forward to welcoming you back for many more engaging and enjoyable sessions.
Kind Regards,
Viu-Viu Casino Team
Resposta da Viu-Viu
Dear Wiktor Czeladka,
Thank you for sharing your positive feedback. We are delighted to hear that you’ve enjoyed your experience on our platform. Creating a seamless, secure, and enjoyable environment for our players is always our top priority, and it’s rewarding to know that your time with us reflects these efforts.
We continually strive to enhance every aspect of the experience, from game variety and interface performance to responsive support and smooth transactions. Your kind words encourage our team to maintain these high standards and keep improving for all our players.
We look forward to welcoming you back for many more enjoyable sessions.
Kind Regards,
Viu-Viu Casino Team
Still waiting now 96 hrs still not paid
Total scam casino, they dont pay!!! All the reviews which are positive are totally fake, all costa rican casino online are fake, scam, never play there.
24 de outubro de 2025
Avaliação não solicitada
Resposta da Viu-Viu
Dear Heinz Spijksma,
Thank you for taking the time to share your concern — we truly understand how stressful it can feel when a withdrawal takes longer than expected.
To resolve this matter as quickly as possible, we kindly ask you to contact your dedicated VIP manager directly via email. They will personally review your case, verify the current status of your withdrawal, and provide you with a clear update.
We value your trust and patience while our team ensures everything is handled properly. Your satisfaction and confidence remain extremely important to us, and we are committed to reaching a positive outcome for you soon.
Kind Regards,
Viu-Viu Casino Team
Resposta da Viu-Viu
Dear stan stoter,
Thank you for your kind words! We’re delighted to hear that you enjoyed a smooth and quick payout experience. Positive feedback like yours encourages our team to continue delivering fast, reliable service and an enjoyable gaming environment.
We hope your upcoming sessions bring even more excitement and wins!
Kind Regards,
Viu-Viu Casino Team
Withdrawals are an issue
Dag5: Ze hebben betaald!
Dag4: nog steeds pending. Er wordt ook geen extra info gevraagd oud. De vorige keer werd uiteindelijk een 'boss' in stelling gebracht. Toen was het snel geregeld, het kan dus wel, maar ik hoor nu niks.
Deposits are useally quick. Withdrawals took very long, but after it finally worked it, that also went ok quickwise (2 days). Now i won a larger amount and the withdrawals are a problem again. Then the bonus has te be checked, than this, than that. They are stalling so you keep playing and end up losing. The VIP responses are ok, but everytime the same, just wait, it will come, etc..
But my account and withdrawal method is already checked so it shouldn't be a problem. I hope this with be solved quickly. I'll keep you guys posted.
Lambert
17 de outubro de 2025
Avaliação não solicitada
Resposta da Viu-Viu
Dear Lambert,
Thank you for taking the time to share your detailed experience. We understand that waiting for a withdrawal can be frustrating, especially when the process takes longer than expected. Please rest assured that your situation will receive the necessary attention.
To move things forward efficiently, we kindly ask that you contact your dedicated VIP manager directly. They are fully equipped to review your case and provide you with updates or any further assistance needed.
Thank you for your patience and continued trust, Lambert — your satisfaction remains our priority.
Kind Regards,
Viu-Viu Casino Team
Good things
3 de outubro de 2025
Avaliação não solicitada
Resposta da Viu-Viu
Dear Ruben Kampshoff,
Thank you for taking the time to leave your feedback. We are delighted to hear that your experience has been positive. It’s always encouraging to know that our players enjoy the services and games we offer.
Your insights help us continue improving and providing an enjoyable environment for all players. We truly appreciate your support and hope your future sessions remain equally rewarding.
Kind Regards,
Viu-Viu Casino Team
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