Viu-Viu has all the slots that I want to play. Recently, they've added iDeal as payment method, which means that my deposits will be processed instantly. The VIP manager is very friendly and helpful,... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
3 withdraws openstaan van 290€ , er staat dat het binnen enkele momenten wordt uitgekeerd. Het staat er nog steeds niet op . Als ze binnen 12h het geld over hebben gemaakt dan krijgen ze van mij een 5... Ver mais
I made multiple deposits in a row; all the games are rigged—you’re essentially just playing for nothing. Stay away from this casino.
Good site. Thats my experience. The games running smooth, all best known slots are available and the menu is good to navigate. Also there are plenty bonusses that they give you. Had a l... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Viu-Viu is a modern online gaming platform offering a wide selection of slots, table games, and live casino experiences with real dealers. Players are drawn to its stylish design, user-friendly interface, and generous bonuses for both new and regular customers. Viu-Viu ensures fair play through certified random number generators and provides fast deposits and withdrawals. The platform also features 24/7 customer support, always ready to assist players. It's an excellent choice for those seeking a reliable and exciting gambling experience.
Informações de contato
Costa Rica
- support@viu-viu.com
- viu-viu.com
Infirmação importante
3,0
Bom
212 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 77% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
SCAM CASINO
SCAM CASINO
I made the deposit and got a freebet bonus then they just cancel it without any reason. i reached out to live chat and they just said sorry we cant give it back :)) and that’s it
22 de abril de 2025
Avaliação não solicitada
Resposta da Viu-Viu
Dear Tuan Tran,
We’re genuinely sorry to hear about your recent experience, and we appreciate you taking the time to share it with us.
Situations like this are never taken lightly. We understand how frustrating it must be to have a bonus removed unexpectedly, especially when you’re actively engaging with the platform. Please know that our team has already reached out to you via email to clarify what happened and work on a resolution. We kindly ask you to check your inbox (and spam folder, just in case), as we want to ensure your concerns are addressed directly and thoroughly.
Your feedback helps us stay accountable, and we’re committed to handling every case with care and transparency. Thank you for bringing this to our attention.
Kind Regards,
Viu-Viu Casino Team
Actually a legit casino i thought! Turns out its a terrible casino with liars and just making false claims!
Actually a legit casino, with great customer service. Mister Ralph took all the time to help me out. I would reccomend playing here any day of the week!
Update: after a couple deposits making a withdrawal was a very complicated thing for this casino, then you can guess what happened! My account got closed, because thats what casino's like this do. I bet the sister casino's like IgoBet, Spinstar, True Luck and BoomBet are just as bad. I never got a reason, other than i adressed some weird bonus rules, which is allowed in my opinion. As if that is not enough, i got lied to by casino staff in live chat, claiming my emails would be answered, just have some patience. Well turned out they weren't that busy as i found out. Just use another email and send a mail to their support unit, you know the very busy support unit. Within 20 minutes there was a reply. Guess they found some time in between reviewing my case for a reply to my email with the other account. After 9 days i still heard nothing, which is very disrespectful and just the worse thing you can do to your paying customers. Don't waste your cash on this casino, they will never help you with anything, just deposits gets their attention.
22 de abril de 2025
Avaliação não solicitada
Resposta da Viu-Viu
Dear Gerard M,
Thank you for sharing your wonderful experience! We’re so happy to hear that you had a great time with us, and we truly appreciate your kind words about our customer service. Ralph will be thrilled to know that his assistance made a positive impact!
Our team is dedicated to ensuring that every player’s experience is smooth and enjoyable, so your feedback means a lot to us. It’s customers like you that keep us motivated to keep improving and providing the best possible service.
Thanks again for the recommendation! We can’t wait to have you back here soon for more fun.
Kind Regards,
Viu-Viu Casino Team
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