Vivaessencepet Avaliações 

Llevo 1 semana intentando contactar con ellos para devolver mi pedido y no me contestan. He enviado ya 3 emails, no hay respuesta para ninguno. No recomiendo para nada comprar en esta tienda.

Truly dissatisfied with the return process after receiving their poorly made dog stairs. They charge 20% to restock and do not cover shipping. Do yourself a favor and order from Amazon.

The quality of the dogs mat is very good, and dogs like to lie down and sleep

I bought the paw groomer along with the water bed. Trimmed my dog’s nails first, the groomer is quiet and gentle, no stress at all. After that, he happily played and rested on his new water bed. A perfect combo!

My cat is pretty picky about where she sleeps so I was surprised how quickly she settled onto this upgraded bed. She’s got a habit of kneading and scratching, but the material has held up way better than other beds I’ve bought in the past. It’s soft but feels really sturdy. I’ve noticed she spends more time napping in the sun now instead of moving from spot to spot.

The question is WHAT WENT RIGHT? To start out, I ordered 2 items on June 9, 2025 & didn't receive them for over 2wks. The quality of both items surely didn't warrant the price I paid & didn't come complete. When I contacted them to let them know I would be sending them back for a FULL refund, they offered apologies but said they'd only compensate me a $25 refund for a $117 order. The other 2 choices were worse than that. DO NOT PURCHASE FROM THIS COMPANY.

MY SINCEREST APOLOGIES. I WROTE A REVIEW FOR THE WRONG COMPANY. MY REVIEW WAS FOR THE COMPANY 'VIVA ESSENCE' NOT VIVA PETS. I'VE NEVER DONE ANY BUSINESS WITH VIVAPETS.