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Viva Expeditions Avaliações 507

O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Thanks Viva Expeditions, especially Pia, I felt safe and secure on my trip with you there as back up, all travel went as planned. GAdventures in Costa Rica was superb with a great guide, wonderful pe... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We had the most amazing holiday and all arrangements were perfect. All transfers were on time, all accommodation just what we were looking for and every single guide was outstanding. Couldn't fault an... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Everything went smoothly, on time, and to plan. Guides and drivers were courteous and knowledgeable. When we did have a small irregularity with one of the tours the issue was acknowledged and resolved... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Ex tour guides. Prompt pick up. Guides had very good English. Nice vans. Great tour of important historical sites and fantastic handpicked exciting places (the hummingbirds in Mindo)

A empresa respondeu

Detalhes da empresa

  1. Agência de Viagens

Escrito pela empresa

A passionate team of travel specialists, sending clients on amazing adventures to Latin America, Africa, Antarctica and New Zealand. Offering independent itineraries as well as small group tours, every journey is inspired by a passion for fun, adventure and authentic connection. With extensive first-hand destination knowledge and years of experience, Viva's friendly travel experts make planning your perfect adventure easy. Founded in 2008. Opening Hours: 8:30am - 5pm NZT Monday to Friday.

Why Viva?

Escrito pela empresa

We believe that true inspiration and growth comes from real experiences and immersion in the world around us. When you travel with Viva, we take you beyond the sights in the guidebooks, for an authentic connection to the places you visit.

Travel with confidence!

Knowing everything is taken care of and your arrangements are guaranteed.

Knowing everything is taken care of and your arrangements are guaranteed.
* We have our own local operations at key locations * We are with you 24 hours a day, and our team are just a phone call or whatsapp message away at any time. * We are adventure travel specialists, we have been there, we have lived and breathed Latin America, Africa, NZ and the polar regions and we LOVE THEM! And above all we want you to love these places as much as we do!

Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

507 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Como esta empresa usa o Trustpilot

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Avaliado com 5 de um total de 5 estrelas

Fantastic

Fantastic, memorable time in Antarctica, made into a once in lifetime experience because of the people I met on the voyage. The ship was beautiful and room super comfortable. The food was delicious and the staff friendly. The expedition leaders were excellent, knowledgeable, and fun. No notes! Thanks again for putting all of this together for us Tara and Rachel!

5 de dezembro de 2023
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Resposta da Viva Expeditions

We are very happy to have put together a once in a lifetime experience for you! We hope you can join us on another one in the future!

Avaliado com 5 de um total de 5 estrelas

Viva is a fantastic company and Rach…

Viva is a fantastic company and Rach and Tara are the best. They made our trip to Antartica so much fun.

26 de novembro de 2023
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Resposta da Viva Expeditions

Thanks so much for your review Mike, it was great to travel with you to Antarctica, one of our favourite places on the planet.

Avaliado com 5 de um total de 5 estrelas

Special knowledge

Pia took time to understand what we were hoping for in our vacation then brought depth of knowledge of special opportunities in New Zealand for an amazing trip

30 de janeiro de 2024
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Resposta da Viva Expeditions

Glad to hear David, thanks very much

Avaliado com 5 de um total de 5 estrelas

Knowledgeable guide on the City tour

Knowledgeable guide on the City tour. Transport to all other tours was seamless.

28 de janeiro de 2024
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Resposta da Viva Expeditions

Glad to hear you had a great experience in Buenos Aires, such a fun city! Thanks very much

Avaliado com 5 de um total de 5 estrelas

Pia Knarston made it all happen

Pia Knarston made it all happen. Would highly recommended her expertise.,
Thank you Pia - I will come back to you!

29 de janeiro de 2024
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Resposta da Viva Expeditions

Thanks Francisca, Pia looks forward to assisting you with your next adventure!

Avaliado com 5 de um total de 5 estrelas

10 Days Buenos Aires/Iguazu/Rio

10 Days Buenos Aires/Iguazu/Rio
We were extremely impressed right from the start of our experience when we were met from our cruise ship. Every single time given for a pick up or excursion was bang on. Our guides were excellent and well informed. It made our holiday very care free knowing we could rely on your company. We were never let down. We would recommend you to anyone. You even went the extra mile when my wife needed a Dr at Iguazu Falls. Everything was arranged for us and she was treated extremely well.
The hotels you use are very good and well located.
A great 10 days.

11 de janeiro de 2024
Avaliado com 5 de um total de 5 estrelas

The whole experience exceeded our expectations…

The whole experience exceeded our expectations.
Especially the personal tour of Buenos Aires .
The tour guide had a great knowledge of history etc and made this really interesting.
This was great from being picked up from the cruise ship, right through to the shuttle to the airport.
I will recommend this to other people.

11 de janeiro de 2024
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Resposta da Viva Expeditions

Wonderful thanks Kerry! We will pass on your feedback to your guide.
We hope to have you travel again with us in the future.
Kind regards,

Avaliado com 5 de um total de 5 estrelas

Booking with Pia of Vivia Expeditions to travel to the Sub Antarctic Islands

Booking with Pia of Vivia Expeditions was the best thing. She is attentive, always responsive to questions and very helpful. I went to the Sub Antarctic islands with Ponant and the trip was absolutely amazing, far exceeding my expectations. Pia of Viva Expeditions was extremely capable in all regards in planning and booking this trip and very prompt when I had tricky questions :)

23 de dezembro de 2023
Avaliação não solicitada
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Resposta da Viva Expeditions

So great to hear your expectations were exceeded Catherine! Pia enjoyed planning your trip and looks forward to helping you with future adventures.
All the best,

Avaliado com 5 de um total de 5 estrelas

Amazing Viva Expedition to Antarctica…

Went on a Viva Expedition to Antarctica and it was amazing. The Viva team takes such good care of you and ensures that your trip is perfect. I have always wanted to go to Antarctica and I could not have picked a better organization to that happen. It was truly a once-in-a-lifetime trip!

22 de novembro de 2023
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Resposta da Viva Expeditions

Thanks so much for your review Jean, so pleased to have made this dream trip to Antarctica come true for you!

Avaliado com 5 de um total de 5 estrelas

Trip of a lifetime

The highlights were undoubtedly a combination of untouched wilderness, unique wildlife, and breathtaking landscapes. Viva Expeditions have a wealth of knowledge and expertise when it comes to planning an expedition style holiday.

16 de dezembro de 2023
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Resposta da Viva Expeditions

Glad to hear you loved your Antarctica expedition. Thanks so much!

Avaliado com 5 de um total de 5 estrelas

I'm fully satisfied with the overall…

I'm fully satisfied with the overall experience, from handling the booking to managing the voyage. Everything was well planned in detailed and managed professionally. I enjoyed the tour and including activities during the expedition. The guides and expedition team were specialized from their field, which provided a great platform for awareness and knowledge exchange, and managed the activities with great comfort and safety. The crew members did an amazing job working round the clock being invisible to the guest. Regarding the hotel staff and food, being a Vegetarian, I didn't feel any short of option or felt unserved any day. I'm fully happy with the experience, and would surely recommend to my friends and family members in the future!!

The only area of remark for consideration is the tipping: I know that it's a business practice in the North American region, but it's not in the other part of the world, people give tip and decide the amount with their own initiative, and not told by the service provider that they'll charge a fixed amount to your account, even if it's a small amount, I believe, this should be asked to the guest to decide on their own.

2 de janeiro de 2024
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Resposta da Viva Expeditions

Great to hear you enjoyed your Antarctica adventure and you were happy with plenty of vegetarian options onboard.
You are correct, the tipping is at your own discretion, so you receive a letter onboard with the suggested amount to tip, that is charged to your onboard account, and you are welcome to add to this amount, adjust the amount or remove it altogether if you prefer not to tip. Many of our guest come from non tipping cultures so the feedback had been they they like to know a guide of how much to tip, this this why an amount is given. I hope this makes sense.

Thanks very much for you feedback and we look for to planning future adventures for yourself and your family.
All the best

Avaliado com 5 de um total de 5 estrelas

Friendly

Friendly, professional service, great support and an equally good deal.

26 de dezembro de 2023
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Resposta da Viva Expeditions

Thanks very much! Glad to hear you enjoyed your booking experience with Viva and your Best of Antarctica trip!

Avaliado com 5 de um total de 5 estrelas

Amazing Experience on Antarctic Trip with Viva Expeditions!

My family (wife and parents) just got back from an incredible 11 day trip to Antartica. The trip was fantastic, but also was the support of Emma at Viva Expeditions. Every step of the way she was there to support us and answer our many questions. Can’t recommend them enough.

16 de dezembro de 2023
Avaliação não solicitada
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Resposta da Viva Expeditions

We a happy to hear you and your family had such an amazing time in Antarctica
Thanks for travelling with Viva!!

Avaliado com 5 de um total de 5 estrelas

Viva Representative (Tara) is excellent…

Viva Representative (Tara) is excellent and very help full. She made our Antarctica Trip materialized and unforgettable. Our Antarctica trip has been long on hold (almost 4 years) due to the Covid-19 pandemic. Despite that, with the help of the Viva Representative, our trip went smoothly.
Furthermore, based on my many years of offshore experiences, Vessel MV Ushuaia, is the best ship for our Trip. We have tons of fun onboard with the crew and we were like a one big family. I believe, it is uncommon to come across this type of feeling, fun and welcoming which might not get on bigger vessel. Besides that, there is an overall satisfaction with the food provided onboard. The Crew ratio and passenger is great: 1:1.7.
To Conclude, the Antarctica Trip is worth for money. Definitely an unforgettable memory for a lifetime!

20 de dezembro de 2023
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Resposta da Viva Expeditions

Thanks Benny!! It was wonderful to finally make your dream trip happen, and so glad that you loved it!!

Avaliado com 5 de um total de 5 estrelas

Chasing the Northern Lights

Thoroughly enjoyed my Hurtigruten 15 day Follow the Lights Southbound tour. We were very lucky with the Northern Lights being visible for at least 6 nights of our tour. Had a husky sleigh ride, reindeer sleigh ride and had a drink in the bar of the Ice Hotel. Off boat tours down the the Norwegian coast were very good and well organised. Accommodation was excellent. Only disappointment was the short daylight meant we didn't get to see places mentioned in their brochure, an example the Flam Railway, mentioned as one of the world's most scenic rail journeys - not very scenic at night. Would recommend this tour or the 19 day Follow the Lights North trip but be aware of the shorter days. Would also recommend taking crampons as the ice in places can be very slippery.

22 de novembro de 2023
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Resposta da Viva Expeditions

Thanks very much for the helpful feedback and tips!! Sounds like you had a magical time at the ice hotel and it was great you were able to do both the husky and reindeer sleigh rides!
All the best!

Avaliado com 5 de um total de 5 estrelas

Viva knows South America like the back of their hand!

Rachel, Tara and the whole Viva team made our South America and Antarctica experience one that we will remember forever. It's clear the team have a huge level of experience and knowledge of the destination. Everything was taken care of, from seamless transfers to fantastic restaurant reservations. We would highly recommend!

14 de dezembro de 2023
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Resposta da Viva Expeditions

Thanks so much Ken!

Avaliado com 4 de um total de 5 estrelas

Antarctic Expedition trip

Great organisation for the entire journey along with the expedition talks.

5 de dezembro de 2023
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Resposta da Viva Expeditions

Thank you very much for your review!

Avaliado com 5 de um total de 5 estrelas

Great involvement from my travel…

Great involvement from my travel specialist with a last minute trip, helpful links and videos provided. Packing tips, flights help, and suggestions of things to do pre and post trip

17 de dezembro de 2023
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Resposta da Viva Expeditions

Glad we were able to be part of helping you plan for your Antarctica adventure!

Avaliado com 4 de um total de 5 estrelas

Rapa Nui has been on our bucket list…

Rapa Nui has been on our bucket list and to go and experience the islands was great.
Viva sent us our iternary and all the airport transfers and tour experiences were on time and well worth it. The only detractor was the hotel we stayed in on the island was very nice but well away from the shopping and restaurant area of the island.

8 de dezembro de 2023
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Resposta da Viva Expeditions

Great to hear you enjoyed Easter Island - thanks for your feedback.

Avaliado com 5 de um total de 5 estrelas

Incredible trip

Incredible trip. Well organised and the team were a joy to work with. John key

15 de dezembro de 2023
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Resposta da Viva Expeditions

Thanks so much for your review John, it was our pleasure!

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